Third-Quarter 2023 Earnings Conference Call
Frontdoor has scheduled a conference call today, November 1, 2023, at 7:30 a.m. Central time (8:30 a.m. Eastern time). During the call, Bill Cobb,
Chairman and Chief Executive Officer, and Jessica Ross, Chief Financial Officer, will discuss the companys operational performance and financial results for third-quarter 2023 and respond to questions from the investment community. To
participate on the conference call, interested parties should call 1-833-470-1428 (or international participants, 1-929-526-1599) and enter conference ID 031367. Additionally, the conference call will be available via webcast which will include a slide presentation highlighting the
companys results. To participate via webcast and view the slide presentation, visit Frontdoors investor relations home page. The call will be available for replay for approximately 60 days. To access the replay of this call,
please call 1-866-813-9403 and enter conference ID 614704 (international participants: +44-204-525-0658, conference ID 398285).
About Frontdoor, Inc.
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset their home. As the parent company of two leading brands,
we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional
contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting
edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with
pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home
Shield and Frontdoor, please visit frontdoorhome.com.
Forward-Looking Statements
This news release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of
the Securities Exchange Act of 1934, as amended, including, in particular, projected future performance and any statements about Frontdoors plans, strategies and prospects. Forward-looking statements can be identified by the use of
forward-looking terms such as believe, expect, estimate, could, should, intend, may, plan, seek, anticipate, project,
will, shall, would, aim, or other comparable terms. These forward-looking statements are subject to known and unknown risks and uncertainties, many of which may be beyond our control. Such risks and
uncertainties include, but are not limited to: changes in macroeconomic conditions, including inflation and global supply chain challenges, especially as they may affect existing home sales, interest rates, consumer confidence or labor availability;
increases in parts, appliance and home system prices, and other operating costs; changes in the source and intensity of competition in our market; the success of our business strategies; the ability of our marketing efforts to be successful or
cost-effective; our ability to attract, retain and maintain positive relations with third-party contractors and vendors; our dependence on our real estate and
direct-to-consumer customer acquisition channels and our renewals channel; our ability to attract and retain qualified key employees and labor availability in our
customer service operations; our dependence on third-party vendors, including business process outsourcers, and third-party component suppliers; cybersecurity breaches, disruptions or failures in our technology systems; our ability to protect the
security of personal information about our customers; evolving corporate governance and disclosure regulations and expectations related to environmental, social and governance matters; risks related to the
COVID-19 pandemic; risks related to geopolitical instability; lawsuits, enforcement actions and other claims by third parties or governmental authorities; increases in tariffs or changes to import/export
regulations; physical effects of climate change, adverse weather conditions and Acts of God, along with the increased focus on sustainability; our ability to protect our intellectual property and other material proprietary rights; negative
reputational and financial impacts resulting from acquisitions or strategic transactions; requirement to recognize impairment charges; third-party use of our trademarks as search engine keywords to direct our potential customers to their own
websites; inappropriate use of social media by us or other parties to harm our reputation; special risks applicable to operations outside the United States by us or our business process outsource providers; a return on investment in our common stock
is dependent on appreciation in the price; restrictions in our certificate of incorporation related to an acquisition of us or to our lawsuits against us or our directors or officers; the effects of our significant indebtedness; increases in
interest rates increasing the cost of servicing our indebtedness; and increased borrowing costs due to lowering or withdrawal of the credit ratings, outlook or watch assigned to us, our debt securities or our credit facilities; and our ability to
generate significant cash needed to fund our operations and service our debt. We caution you that forward-looking statements are not guarantees of future performance or outcomes and that actual performance and outcomes, including, without
limitation, our actual results of operations, financial condition and liquidity, and the development of new markets or market segments in which we operate, may differ materially from those made in or suggested by the forward-looking statements
contained in this news release. For a discussion of other important factors that could cause Frontdoors results to differ materially from those expressed in, or implied by, the forward-looking statements included in this document, refer to the
risks and uncertainties detailed from time to time in Frontdoors periodic reports filed with the SEC, including the disclosure contained in Item 1A. Risk Factors in our 2022 Annual Report on Form 10-K
filed with the SEC, as such factors may be updated from time to time in Frontdoors periodic filings with the SEC.
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