US Market News
2週前
Conduent Announces Agreement to Sell Its Public Transit Business to Modaxo for $164 MillionMay 21, 2026 5:45 PM
Business Wire Transaction Expected to Close Before the End of 2026 Conduent Continues to Fortify Its Balance Sheet Conduent Retains Ownership of Tolling Business Segment Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services provider, today announced that it has entered into a definitive agreement to sell its Public Transit business, an operating unit of Conduent Transportation, to Modaxo, a global technology organization focused on moving the world’s people. The Public Transit business consists of Transit Fare Management and Fleet Management Solutions businesses. The sale has a purchase price of $164 million. The companies expect the transaction to close before the end of 2026, subject to customary conditions and regulatory approvals. “This transaction advances our strategy to simplify the portfolio, sharpen focus on our core businesses, and strengthen our financial foundation. Consistent with the disciplined execution outlined in Q1, it further positions Conduent to deliver sustainable, long-term value for our shareholders, clients, and employees,” said Harsha V. Agadi, Conduent President and Chief Executive Officer. “Modaxo’s technology focus makes it a strong strategic fit for the Public Transit business and those it serves. We remain committed to delivering outstanding quality and performance for our Transportation clients as we prepare for closing and ensure a seamless transition for clients and employees.” With global operations, the Public Transit business offers fare collection systems, fleet management systems, payment and revenue management platforms, and other hardware-enabled mobility systems. Conduent Transportation’s remaining Tolling business provides mission-critical technology that enables all-electronic tolling, roadside, and back-office processing, image review, violation enforcement and analytics. It supports more than 14 million tolling transactions per day. Additional details of the transaction are outlined in Conduent’s 8-K filed with the U.S. Securities and Exchange Commission (SEC) today. About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 48,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com. About Modaxo
Modaxo is a global technology organization passionate about moving the world’s people. Working both together and independently, our collective of businesses is committed to delivering software and technology solutions that help connect people with the places they need to go for work, family, and everyday life. Learn more at Modaxo.com. Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit http://twitter.com/Conduent, http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent. Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners. Forward-Looking Statements
This press release may contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate,” “believe,” “estimate,” “expect,” "plan," “intend,” “will,” “aim,” “should,” “could,” “forecast,” “target,” “may,” "continue to," “endeavor,” "if,” “growing,” “projected,” “potential,” “likely,” "see," "ahead," "further," "going forward," "on the horizon," and similar expressions (including the negative and plural forms of such words and phrases), as they relate to us, are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. All statements other than statements of historical fact included in this press release are forward-looking statements, including, but not limited to, all statements regarding the sale of Conduent’s Public Transit business, including that such transaction will be consummated and the timing of such consummation, expectations regarding our strategy to simplify our portfolio, sharpen our focus, strengthen our financial foundation, and drive value for our shareholders, clients and employees. These statements reflect our current views with respect to future events and are subject to certain risks, uncertainties and assumptions, many of which are outside of our control, that could cause actual results to differ materially from those expected or implied by such forward-looking statements contained in this press release, any exhibits to this press release and other public statements we make. Important factors and uncertainties that could cause actual results to differ materially from those in our forward-looking statements include, but are not limited to: Conduent’s ability to realize the benefits anticipated from the sale of its Public Transit business, including as a result of a delay or failure to obtain certain required regulatory approvals or the failure of any other condition to the closing of the transaction such that the closing of the transaction is delayed or does not occur; unexpected costs, liabilities or delays in connection with the proposed transaction; the significant transaction costs associated with the proposed transaction; negative effects of the announcement, pendency or consummation of the transaction on the market price of our common stock or operating results, including as a result of changes in key customer, supplier, employee or other business relationships; the risk of litigation or regulatory actions; our inability to retain and hire key personnel; the risk that certain contractual restrictions contained in the definitive transaction agreement during the pendency of the proposed transaction could adversely affect our ability to pursue business opportunities or strategic transactions; and other factors that are set forth in the “Risk Factors” and other sections of our Annual Report on Form 10-K, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with or furnished to the Securities and Exchange Commission. Any forward-looking statements made by us in this press release speak only as of the date on which they are made. We are under no obligation to, and expressly disclaim any obligation to, update or alter our forward-looking statements, whether because of new information, subsequent events or otherwise, except as required by law. View source version on businesswire.com: https://www.businesswire.com/news/home/20260521304589/en/ Media Contacts:
Remy Kaul, Conduent, remy.kaul@conduent.com Neil Franz, Conduent,
US Market News
2週前
Conduent Appoints Adam Demuyakor to Board of DirectorsMay 20, 2026 4:15 PM
Business Wire Technology Investor and Digital Transformation Leader Brings Deep Expertise in AI, Innovation and Enterprise Technology Strategy Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced the appointment of Adam Demuyakor to its Board of Directors, effective June 1, 2026. Mr. Demuyakor brings experience in technology, strategic investing, and business transformation, with a track record of advising organizations on innovation, enterprise modernization, and growth. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260520619952/en/Adam Demuyakor Mr. Demuyakor is Founder and Managing Partner of Wilshire Lane Capital, a venture capital firm focused on high-growth, technology-enabled businesses, and transformative technologies. In this role, he advises corporate partners on business modernization initiatives and has led investments across generative AI applications, enterprise software, financial technology, and infrastructure platforms. In addition to his role at Wilshire Lane Capital, Mr. Demuyakor serves as Vice Chairman of the Housing Authority of the City of Los Angeles, the second-largest public housing authority in the United States, and he brings direct governance experience with complex governmental enterprises. Prior to founding Wilshire Lane Capital, he also held investment and advisory roles at Andreessen Horowitz, The Carlyle Group, and Morgan Stanley. Mr. Demuyakor holds a bachelor’s degree, with high honors, from Harvard College and an MBA from Harvard Business School. “A key priority for our Board is ensuring we continue to broaden the range of skills, experiences, and perspectives represented around the table,” said Margarita Paláu-Hernández, Chair of the Board, Conduent Incorporated. “Adam’s background expands the breadth of expertise represented on our Board and enhances the diversity of thought that supports effective governance and long-term value creation.” “Adam brings valuable experience at the intersection of technology, investment, and business transformation that will complement the capabilities of our Board,” said Harsha V. Agadi, Chief Executive Officer of Conduent. “His perspective on innovation, enterprise modernization, and AI-enabled technologies will support Conduent as we continue strengthening how we operate, advancing our technology agenda, and delivering strong outcomes for clients, associates, and shareholders.” “I am honored to join Conduent’s Board at an important time in the company’s transformation,” said Mr. Demuyakor. “Conduent’s focus on operational excellence, client service, and technology-enabled solutions creates a strong foundation for future growth. I look forward to working with the Board and leadership team to help support the company’s long-term strategy and continued transformation.” About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 48,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com. Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, https://x.com/Conduent, http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent. Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners. View source version on businesswire.com: https://www.businesswire.com/news/home/20260520619952/en/ Media Contact:
Remy Kaul, remy.kaul@conduent.com Investor Relations Contact:
Conduent, ir@conduent.com Original: Conduent Appoints Adam Demuyakor to Board of Directors
US Market News
1月前
Conduent Identifies Over $18 Million In Finance and Procurement Savings Using GenAI-Powered FastCapMay 7, 2026 8:43 AM
Business Wire Delivering on the promise of GenAI: Conduent solutions launched in 2025 found millions in savings from spend optimization and identification of duplicate or over payments Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, identified more than $18 million in finance and procurement savings for clients in just six months through GenAI-powered solutions that were deployed last year. FastCap®: Unlocking Rapid Savings and Root Causes Historically, high labor costs and limited ROI made it difficult for organizations to uncover and manage many untapped savings. With the integration of GenAI and Agentic-AI, Conduent’s FastCap® Finance Analytics solution enhances contract and spend analytics to accelerate contract intake, verify compliance, and identify procurement savings and tariff-related exposures with greater speed and accuracy. For example, with a global logistics provider, FastCap identified in six months: $6 million from supplier optimization through spend forensics $2 million in overspending identified with contract-to-spend compliance comparison using Agentic-AI $7 million in overpayments beyond what the client’s Electronic Recording Process and other third-party tools had previously detected. FastCap is built with a continuous analysis and feedback loop that strengthens Finance, Accounting and Procurement systems by identifying root causes, thereby preventing recurring issues and improving long-term outcomes. Adding Control to Unmanaged Spend Conduent deployed an Agentic AI-powered autonomous sourcing platform to optimize procurement workflows and manage tail spend across 21 procurement categories for a global automaker. These categories typically include thousands of purchase orders averaging less than $1,000 each. The platform autonomously identified suppliers, managed 43,000 bid requests, selected cost-effective options, and processed orders. Within four months, the system identified more than $3 million in savings. As adoption scales, additional significant savings are expected as more transactions flow through the autonomous sourcing engine. Executive Perspective “CFOs are under constant pressure to manage costs and unlock working capital in an increasingly complex business environment. Conduent is at the forefront of implementing GenAI and Agentic-AI solutions that deliver real benefits for financial teams,” said George Wehbe, President, Commercial Solutions at Conduent. “Clients using FastCap are transforming their financial processes by capturing significant savings faster, improving spend management, preventing leakage, and identifying the root causes of spend errors.” About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com. Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit https://x.com/Conduent, http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent. Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners. View source version on businesswire.com: https://www.businesswire.com/news/home/20260507020388/en/ Media Contacts:
Sean Collins, Conduent, +1-310-497-9205, sean.collins2@conduent.com Investor Relations Contact:
Joshua Overholt, Conduent, ir@conduent.com Original: Conduent Identifies Over $18 Million In Finance and Procurement Savings Using GenAI-Powered FastCap
US Market News
1月前
Conduent to Report First-Quarter 2026 Financial Results on May 11, 2026April 27, 2026 1:30 PM
Business Wire
Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, plans to report its first-quarter 2026 financial results on Monday, May 11, 2026 after market close. Management will present the results during a conference call and webcast at 5:00 p.m. ET.
The call will be available by live audiocast along with the news release and online presentation slides at https://investor.conduent.com.
The conference call will also be available by calling 877-407-4019 toll free. If requested, the conference ID is 13760102.
The international dial-in is +1 201-689-8337. The international conference ID is also 13760102.
A recording of the conference call will be available by calling 877-660-6853 three hours after the conference call concludes. The access ID for the recording is 13760102.
The call recording will be available until May 25, 2026.
We look forward to your participation.
About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com.
Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit https://x.com/Conduent, http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent.
Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260427644872/en/
Media Contact:
Sean Collins, Conduent, +1-310-497-9205, sean.collins2@conduent.com
Investor Relations Contact:
Joshua Overholt, Conduent, ir@conduent.com
Original: Conduent to Report First-Quarter 2026 Financial Results on May 11, 2026
US Market News
2月前
Conduent Named a Leader in Everest Group’s 2026 Healthcare Payer Intelligent Operations PEAK Matrix® AssessmentApril 20, 2026 8:43 AM
Business Wire
Recognition highlights Conduent’s platform-led delivery, embedded GenAI, and ecosystem partnerships that drive measurable payer outcomes
Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced that Everest Group has recognized Conduent as a Leader in its Healthcare Payer Intelligent Operations PEAK Matrix® Assessment 2026. The assessment evaluates providers serving U.S. health plans across back-office and technology-enabled operations, measuring both market impact and vision & capability.
Everest Group notes that Leaders demonstrate investment in technology, a shift toward embedded, end-to-end workflow automation, and a centralized AI enablement strategy.
Conduent Strengths
In its analysis, Everest Group highlighted Conduent’s:
Single-instance core administrative platform, Health Solutions Plus (HSP), supporting major payer lines of business
Embedded AI across payer operations, including document classification, fraud detection, claims summarization and real-time agent guidance
High client satisfaction, with clients citing strong account management and proactive issue resolution
Ecosystem partnerships, including work with Microsoft Azure to advance its AI capabilities and solutions.
"The payer market is increasingly adopting platform-led intelligent operations that operationalize AI, automation, and governance-backed execution to address growing operational complexity, while still delivering faster service at lower administrative cost,” said Vivek Kumar, Practice Director, Everest Group. “Conduent is responding to these evolving market needs with investments in its core administrative platform (HSP), supported by a built-in CRM, and preconfigured Medicare Advantage templates, reinforcing its positioning as a Leader in Everest Group’s Healthcare Payer Intelligent Operations PEAK Matrix® Assessment 2026.”
“Sustained margin pressure from rising medical costs and evolving regulations is accelerating the shift to AI-enabled, platform-based operating models across healthcare payers,” said Kimberly Marshall, Chief Commercial Officer of Commercial Solutions at Conduent. “Conduent helps clients meet these challenges through solutions like the HSP payer suite, an all-in-one, highly automated platform designed to reduce costs, modernize technology stacks, and support end-to-end operations from claims and enrollment to CRM and member and provider engagement.”
To read a custom version of the report, visit: Everest Group Healthcare Payer Intelligent Operations PEAK Matrix Assessment 2026
Everest Group Disclaimer
Licensed extracts taken from Everest Group’s PEAK Matrix® Reports may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com.
Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit https://x.com/Conduent, http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent.
Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260420023741/en/
Media Contacts:
Sean Collins, Conduent, +1-310-497-9205, sean.collins2@conduent.com
Investor Relations Contact:
Joshua Overholt, Conduent, ir@conduent.com
Original: Conduent Named a Leader in Everest Group’s 2026 Healthcare Payer Intelligent Operations PEAK Matrix® Assessment
US Market News
3月前
Conduent Appoints Greta Van to Board of DirectorsMarch 6, 2026 4:05 PM
Business Wire
Finance and Technology Leader Brings Decades of Experience in Audit, Controls, Risk, Compliance and Strategy Across Global Public Companies
Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced the appointment of Greta Van to its Board of Directors. Van brings more than two decades of progressive leadership experience spanning finance, audit, enterprise risk management, and strategic operations within global, publicly traded organizations.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260306360053/en/Greta Van
Van currently serves as Chief Audit Executive at Jack Henry & Associates, a leading financial technology and payment processing provider. In this role, she advises the Board and Audit Committee on governance, internal controls, and enterprise risk while overseeing public company compliance and high-value strategic consulting initiatives. She has transformed the company’s internal audit function, expanded its consulting mandate, delivered cost reductions in external audit engagements, and is valued as a strategic business partner to the operations team.
Van also held senior leadership roles at PRGX, Infor Global Solutions, Crawford & Company, Internap, Comverge, and Accretive Solutions. Her experience also includes enterprise strategy, M&A governance, information security, business continuity, and operational integration.
"Greta is an exceptional leader with broad experience across governance, risk, and strategy, and her deep operational and financial expertise makes her a valuable addition to our Board," said Harsha V. Agadi, Chief Executive Officer of Conduent. "Her ability to modernize complex functions, strengthen enterprise risk frameworks, and enhance board-level reporting will help us advance our strategic priorities and deliver value to our clients, associates, and shareholders."
“I am honored to join Conduent’s Board at such a pivotal time in the company’s evolution,” said Van. “Conduent’s focus on technology-driven solutions, operational excellence, outstanding client service and quality, and disciplined transformation aligns strongly with my professional experience. I look forward to partnering with the Board and leadership team to help further accelerate performance and strengthen governance across the enterprise.”
About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com.
Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit http://twitter.com/Conduent, http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent.
Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260306360053/en/
Media Contact:
Sean Collins, Conduent, 310-497-9205 sean.collins2@conduent.com
Investor Relations Contacts:
Joshua Overholt, Conduent, ir@conduent.com
Original: Conduent Appoints Greta Van to Board of Directors
US Market News
3月前
Conduent Named a Leader in NelsonHall’s 2026 NEAT Evaluation for Healthcare Payer Agility & InnovationMarch 4, 2026 8:47 AM
Business Wire
Assessment highlights Conduent’s cohesive modernization roadmap, meaningful automation and GenAI investments, and strong alignment to payer needs
Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services provider, today announced that NelsonHall has named the company a Leader in its 2026 Healthcare Payer Agility & Innovation NEAT evaluation. Conduent earned Leader status in the Overall market segment, reflecting its ability to deliver immediate operational value while supporting payers’ evolving transformation requirements.
NelsonHall’s NEAT assessment evaluates vendors on their delivery excellence, innovation maturity, and readiness to support future client needs. The report highlights several factors that contributed to Conduent’s Leader ranking:
A cohesive modernization strategy centered on automation, GenAI, and enhancements to the Healthcare Solution Platform (HSP) payer suite.
Planned HSP advancements, such as supporting multiple lines of business, configurable workflows, and cloud-ready architecture.
A scalable commercial model, with approximately 75–80% of commercial constructs priced on a per-member-per-month (PMPM) basis to align value to outcomes.
“Conduent was identified as an overall leader in Healthcare Payer Agility and Innovation due to its delivery modernization approach and sustained investment in automation and GenAI. Its focus on enhancing the HSP payer suite supports flexibility as clients’ operational requirements evolve,” said Bilal Chaudhry, Principal Analyst, Healthcare & Insurance, NelsonHall.
Modernizing Healthcare Payer Operations
Conduent supports end-to-end healthcare payer functions across commercial and government markets with capabilities that include:
Claims management & administration
Member services & engagement
Provider management and directory accuracy solutions
Quality, risk, and performance management
Platform-enabled operations and integrations support
These capabilities are delivered through Conduent’s HSP payer suite and its Medicaid solutions portfolio, which together modernize legacy systems, reduce administrative burden, and streamline payer workflows.
Commitment to Innovation and GenAI-Driven Transformation
NelsonHall also highlighted Conduent’s significant R&D investments to advance modernization, UI transformation, GenAI integration, and Medicare Advantage capabilities, including:
Transitioning HSP to a web-enabled, cloud-ready interface
Expanding GenAI use cases across claims, member engagement, and document intake
Delivering a CMS-compliant “Medicare Advantage-in-a-box” configuration for streamlined plan setup
“Building on its legacy of innovation, Conduent has been executing a strategic plan to advance and elevate its capabilities in the healthcare payer sector. Through a combination of investment in advanced technologies and modernization, our solutions are demonstrating real benefits for our clients, including cost savings in administration and increased efficiency in processing,” said Kimberly Marshall, Chief Commercial Officer at Conduent. “It is gratifying to see our efforts and the results of that work being recognized by NelsonHall.”
To read a custom version of the NEAT report, visit: NelsonHall NEAT Evaluation: Healthcare Payer Agility & Innovation
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. With analysts in N. America, Europe and Asia Pacific, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions quickly and effectively. For vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's conducts rigorous, primary research and is widely respected for the quality, depth, and insight of its analysis.
About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com.
Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit https://x.com/Conduent, http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent.
Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260304872380/en/
Media Contact:
Sean Collins, Conduent, +1-310-497-9205, sean.collins2@conduent.com
Investor Relations Contact:
Joshua Overholt, Conduent, ir@conduent.com
Original: Conduent Named a Leader in NelsonHall’s 2026 NEAT Evaluation for Healthcare Payer Agility & Innovation
US Market News
4月前
Conduent Study Reveals Human Connection in HR Strongly Influences Employee PerceptionsFebruary 17, 2026 8:45 AM
Business Wire
Data shows HR teams balancing employee demand for human interaction with growing technology adoption
New research from Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, highlights the tension HR teams face as they modernize operations, adopting AI and automation while still delivering the human connection employees value. These findings build on Conduent’s 2023 survey exploring employee satisfaction and HR engagement.
According to Humanizing HR: The 2026 State of Experience in the New World of Work, employees who feel genuinely cared for and recognized by their employers are far more likely to report high satisfaction, stronger engagement, and long-term commitment. The study, conducted in partnership with Mercer, surveyed 765 employees and 254 HR professionals across three markets to understand how the HR-employee relationship is evolving in an increasingly digital workplace.
Key Findings from the Report
AI with empathy: 38% of HR leaders plan to use AI for administrative efficiency, and 35% for employee self-service, yet 81% of employees still prefer human interactions for sensitive or complex issues - only slightly lower than in the previous study.
Employees value balance: Convenience (77%), competence (79%), and caring (72%) all remain highly valued, consistent with earlier findings.
Connection drives loyalty: 79% of employees say their interactions with HR directly influence how loyal they feel to their employer, up from 73% in 2023.
Parallel Paths: Exceptional Experience and Digital Transformation
The study shows a shift from foundational digital transformation to more advanced strategies emphasizing data integration, global harmonization, and closed-loop feedback. While technology has improved access and efficiency, the most meaningful employee experiences are those that make employees feel understood, supported, and valued. HR leaders are redefining what it means to “humanize HR” in a tech-enabled world.
HR professionals identified the most important characteristics of effective experience and delivery:
A scalable technology footprint across Human Capital Management systems (59%)
Intuitive, direct access for employees to information and transactions (51%)
Consolidates enterprise data that provide a single source of truth (51%)
Closed-loop processes that gather and act on employee feedback (48%)
The Road to Human-Centered HR in a Digital Age
“HR technology must do more than automate – it must connect. Employees expect HR to be efficient but also empathetic. Technology can elevate satisfaction, but human understanding remains essential,” said Kimberly Marshall, Chief Commercial Officer at Conduent. “We’re helping clients deliver integrated experiences that combine AI-driven resources and support and agent care. For example, 86% of online inquiries over a 90-day period were resolved by our intelligent assistant, Conni, while 14% required the support of a knowledgeable agent. This balance drives engagement, retention, and brand loyalty.”
Conduent’s Life@Work Connect platform delivers a suite of advanced AI-driven capabilities, integrating HR, health, retirement, and wellness data into personalized employee journeys that simplify everyday decisions and drive better outcomes. For instance, Conni helps employees navigate their benefits, improves decision-making, boosts satisfaction, and reduces inquiries that were supported by an agent or HR team member. Conni is powered by Microsoft Azure OpenAI Service, ensuring secure, intelligent, and scalable support.
A summary of the report is available here: Humanizing HR: The 2026 State of Experience in the New World of Work Report
About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com.
Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit http://twitter.com/Conduent, http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent.
Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260217004052/en/
Media Contacts:
Sean Collins, Conduent, +1-310-497-9205, sean.collins2@conduent.com
Investor Relations Contact:
Joshua Overholt, Conduent, ir@conduent.com
Original: Conduent Study Reveals Human Connection in HR Strongly Influences Employee Perceptions
US Market News
4月前
Conduent Collaborates with Alabama to Introduce Chip-Enabled SNAP Cards to Prevent EBT FraudFebruary 13, 2026 8:45 AM
Business Wire
Alabama becomes the first Conduent-supported state – and only the second state in the nation – to roll out chip-enabled EBT cards statewide
Chips allow beneficiaries to insert their cards into point-of-sale terminals, significantly enhancing the security of SNAP and TANF accounts
Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced its collaboration with the Alabama Department of Human Resources (DHR) to introduce chip-enabled EBT cards designed to help prevent fraud. The new cards, now mailed to EBT cardholders across the state, are expected to significantly enhance account security for beneficiaries, including those in the Supplemental Nutrition Assistance Program (SNAP) and the Temporary Assistance for Needy Families (TANF) program.
Across the country, states have reported a sharp rise in fraud attempts targeting EBT cards, which traditionally rely on magnetic stripes and are vulnerable to skimming – where criminals install devices on point-of-sale terminals to steal card information. With chip technology, Alabama cardholders can now insert their cards into the terminals rather than swiping them, adding a critical layer of protection.
Following a pilot program launched in December, Alabama is the first Conduent-supported state – and only the second state nationwide – to introduce EBT cards to all cardholders. Additional states are preparing similar rollouts.
“I am so pleased to finally bring this instrumental change to our EBT cardholders statewide,” said Alabama DHR Commissioner Nancy Buckner. “After a successful pilot program, we have shown that these new cards are easy to use and offer much better protection for the benefits. I am pleased that with this chip technology upgrade, our clients can have more confidence that their benefits will be there when they purchase groceries. This is not the end; we will continue to work and develop new and innovative ways to better protect our clients and their benefits.”
“We are honored to help Alabama DHR lead the way in giving their beneficiaries this critically important tool to protect their accounts and funds,” said Anna Sever, President, Government Solutions at Conduent. “Transitioning to chip technology is a proven fraud-prevention strategy. Chip cards are widely used across the country for other types of accounts, and EBT payments deserve the same level of security.”
SNAP and TANF recipients in Alabama and several other states can also use Conduent’s ConnectEBT mobile app and cardholder portal, which allow beneficiaries to lock their accounts to block all purchases, providing greater control and helping prevent unauthorized transactions.
In addition, with Conduent’s support, Alabama DHR recently implemented a system enhancement that automatically defaults all EBT cards to block out-of-state and online transactions. Cardholders who wish to make these types of purchases can easily unlock their card through the ConnectEBT app or portal.
The technologies are part of Conduent’s VeriSight Anti-Fraud Suite, a set of innovative solutions that help agencies address fraud risks in public benefit programs. The suite includes adaptive fraud detection tools for EBT customer service centers that can identify and block suspicious activity, such as unusual phone numbers or high call volumes.
Conduent is a national leader in government payment disbursements, and it currently supports electronic payments for public programs in 37 states. Conduent also supports U.S. government agencies with end-to-end solutions for healthcare claims processing, eligibility and enrollment, and child support administration.
About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com.
Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit https://x.com/Conduent, http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent.
Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260213534291/en/
Media Contact:
Neil Franz, Conduent,