TIDMNET 
 
RNS Number : 3115T 
Netcall PLC 
27 September 2010 
 

27 September 2010 
                                  NETCALL PLC 
 
          Unaudited preliminary results for the year ended 30 June 2010 
 
Netcall plc ("Netcall", "the Company", or "the Group"), a leading provider of 
customer engagement software, today announces its unaudited preliminary results 
for the year ended 30 June 2010. 
 
Financial Highlights 
·      Revenue increased by 5% to GBP4.13m (2009: GBP3.93m) 
·      Revenues of a recurring nature increased by 10% to GBP3.42m (2009: 
GBP3.10m) 
·      Gross profit margin increased 1% to 91% 
·      Gross profit from revenues of a recurring nature exceeded operating costs 
·      Adjusted operating profit(1) increased by 23% to GBP1.02m (2009: 
GBP0.83m) 
·      Adjusted operating profit margin increased by 4% to 25% 
·      Earnings per share 0.04p (2009:1.18p) after one off impact of acquisition 
costs of GBP0.92m 
·      Debt-free balance sheet with net cash funds of GBP2.45m at 30 June 2010. 
Post-acquisition of Telephonetics, the Group had net cash funds of GBP4m 
 
Acquisitions 
·      Q-Max Systems Limited ("Q-Max") acquisition has now been successfully 
integrated 
·      Placing of GBP4.25m (before expenses) at 19 pence per share post year end 
·      Acquisition of Telephonetics Limited ("Telephonetics") completed post 
year end and integration commenced which is expected to deliver significant 
synergies 
·      Broader product portfolio with improved offerings and delivery 
capabilities to customers 
·      Increased installed base to more than 600 customers enhancing cross 
selling opportunities and security of recurring revenues 
 
Henrik Bang, CEO of Netcall, commented, 
"This has been a transformational year for Netcall with the acquisitions of 
Q-Max and Telephonetics, the latter successfully completed following our 
financial year end, supporting our growth strategy and providing a significantly 
larger customer base and broader product portfolio. The Company will continue to 
pursue carefully selected acquisitions that enhance long term shareholder value. 
 
"Netcall's start to the current financial year has been promising, with the 
first months of this period showing early sales and healthy profit levels. 
Whilst market conditions remain uncertain, the Board's outlook remains 
confident." 
 
For further enquiries, please contact: 
 
+------------------------------------------------+-----------------+ 
| Netcall plc                                    |    Tel. +44 (0) | 
|                                                |     1480 495300 | 
+------------------------------------------------+-----------------+ 
| Henrik Bang, CEO                               |                 | 
| Michael Jackson, Chairman                      |                 | 
| James Ormondroyd, Group Finance Director       |                 | 
+------------------------------------------------+-----------------+ 
|                                                |                 | 
+------------------------------------------------+-----------------+ 
| Evolution Securities Limited                   | Tel. +44 (0) 20 | 
| (nominated adviser and broker)                 |       7071 4300 | 
+------------------------------------------------+-----------------+ 
| Barry Saint / Esther Lee - Corporate Finance   |                 | 
+------------------------------------------------+-----------------+ 
| Tim Redfern - Corporate Broking                |                 | 
+------------------------------------------------+-----------------+ 
|                                                |                 | 
+------------------------------------------------+-----------------+ 
| Threadneedle Communications                    | Tel. +44 (0) 20 | 
|                                                |       7653 9850 | 
+------------------------------------------------+-----------------+ 
| Tom Moriarty / Caroline Evans-Jones / Hilary   |                 | 
| Millar                                         |                 | 
+------------------------------------------------+-----------------+ 
 
(1) before share-based charges, amortisation of acquired intangible assets and 
acquisition costs. 
 
About Netcall 
 
Netcall is a UK company quoted on the AIM market of the London Stock Exchange. 
Netcall's software product suite provides compelling solutions for end-to-end 
customer engagement, incorporating call handling, callback, smart automation, 
workforce management and data unification. Our target markets comprise 
organisations of all sizes, including many blue-chip companies with global 
contact centre operations. The Netcall software platform helps organisations 
meet the growing demands of their customers and prospects whilst improving 
internal efficiencies, thereby increasing profitability and customer 
satisfaction. 
 
Netcall's customer base contains over 600 organisations in both the private and 
public sectors. These include 80% of the major UK multiplex cinemas, over 60% of 
the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & 
Wireless and leading organisations including First Direct, McAfee, Interflora, 
Lloyds TSB, Oracle, Orange, Prudential, RBS and Standard Life. 
 
Chairman's and Chief Executive's Statement 
 
This has been a transformational year for Netcall, incorporating key 
acquisitions supporting our growth strategy. Since this time last year we have 
increased our market presence, significantly grown our customer base to over 600 
customers and substantially increased the Group's revenues of a recurring nature 
which the Board believes provides a solid foundation for delivering long term 
shareholder value. 
 
The Group continues to enjoy a strong financial position underpinned by a 
business with high revenue visibility which will continue to support our growth 
strategy. 
 
Acquisitions 
 
Within a 12 month period Netcall undertook two acquisitions: 
 
Q-Max 
In October 2009, Netcall acquired Q-Max, a leading UK-based provider of 
workforce management software to contact centres. As well as adding more than 
100 new customers to Netcall's existing customer base, this has also opened up a 
new market for the Company. Q-Max's integration was completed to plan and the 
business has performed well during the year, in line with management's 
expectations. 
 
Telephonetics 
On 2 June 2010, the Company announced the recommended proposed acquisition of 
Telephonetics, a UK-based provider of speech automation and data integration 
solutions, along with a placing of new Netcall shares at 19p per share to raise 
GBP4.25m before expenses. The acquisition was made by way of a scheme of 
arrangement and constituted a reverse takeover pursuant to the AIM Rules. It was 
successfully completed on 30 July 2010, after Netcall's financial year end. 
Integration work has begun and is proceeding according to plan, with a number of 
cost saving and synergistic opportunities having been identified. These 
opportunities include cross-selling to the significantly increased customer base 
and reseller channels. The removal of duplicate head office costs will also 
benefit the Group through cost synergies and efficiency gains. 
 
Telephonetics last published set of audited accounts were for the year to 30 
November 2009, in those accounts it reported revenue of GBP10.5 million and 
profit before tax of GBP0.4 million. 
 
Financials 
 
Group revenue for the 2010 financial year was GBP4.13m, representing an increase 
of 5% over the prior financial year (2009: GBP3.93m). This improved performance 
included the first time contribution from newly acquired Q-Max of GBP1.19m which 
compensated for a reduction in QueueBuster revenues. 
 
Revenue of a recurring nature, from our hosted platforms and maintenance and 
support agreements, continues to provide good visibility of future earnings and 
increased 10% to GBP3.42m (2009: GBP3.10m) which represents 83% (2009: 78%) of 
Group revenues. 
 
Gross profit margin increased by 1% to 91% (2009: 90%) including the effect from 
Q-Max. 
 
The integration of Q-Max into the Group increased the percentage of direct sales 
as a proportion of Group revenues to 58% (2009: 53%). 
 
Costs were monitored closely during the year with operating costs increasing 
marginally by 2%, including the effect from Q-Max, to GBP2.75m (2009: GBP2.69m), 
before share-based payments, acquisition costs and amortisation of acquired 
intangible assets.  At this level gross profit achieved from revenues of a 
recurring nature continue to exceed operating costs and provide the Group with a 
sound financial platform. 
 
As a result, the Group recorded a 23% increase in adjusted operating profits to 
GBP1.02m (2009: GBP0.83m), a profit margin of 25% (2009: 21%). 
 
This adjusted operating profit taking into account (i) share-based payment 
charges of GBP0.2m, (ii)  amortisation charges on acquired intangible assets 
relating to Q-Max of GBP0.15m; (iii) acquisition costs in respect of Q-Max and 
Telephonetics of GBP0.92m; and (iii) lower interest income of GBP0.13m on a 
lower cash balance following the part-cash acquisition of Q-Max, resulted in a 
loss before tax of GBP0.23m (2009: profit of GBP0.75m). 
 
The Group continues to benefit from the utilisation of tax losses brought 
forward and therefore has no income tax expense. In light of trading in the 
period, the Board considers that a higher proportion of losses are likely to be 
utilised in the future and therefore a deferred tax credit of GBP0.26m has been 
recorded in the income statement. 
 
Net cash generated from operating activities was GBP0.37m (2009: GBP1.58m) which 
was lower than last year due to cost of acquisition and timing differences. This 
combined with GBP2.00m of cash paid to acquire Q-Max resulted in a cash outflow 
for the year of GBP1.71m (2009: inflow of GBP1.25m). 
 
The Group has a debt-free balance sheet and net cash funds of GBP2.45m at 30 
June 2010. This position was strengthened further post-year end following a 
placing on 29 July 2010, raising a total of GBP4.25m (before expenses) through 
the issue of 22,368,420 shares at 19 pence per share. The funds have been used 
to part finance the Telephonetics acquisition and for general working capital 
purposes. 
 
Market and strategy 
Netcall aims to build a focused software portfolio of technologies and 
applications that provide a seamless solution for end-to-end customer 
engagement, enabling our customers to deliver flexibility and excellent customer 
experience, whilst at the same time achieving internal efficiencies. 
 
The recent acquisitions of Q-Max and Telephonetics have added products and 
customer base that significantly broaden our presence and offerings in this 
space. Our product portfolio now includes inbound and outbound call handling, 
callback, smart automation, workforce management and data unification. 
 
These products can be introduced into an organisation in phases, to provide 
step-by-step improvements, or as a complete end-to-end solution from day one. 
Additional flexibility is provided via a combination of hosted or premises-based 
implementation. 
 
The financial position of the Group continues to be robust with significant cash 
resources post-acquisition of Telephonetics of GBP4m and a strong operating 
model. This position of strength, with focus on maintaining financial security 
underpins the Group's ability to confidently invest in its technology, staff and 
customers.  Therefore, Netcall will continue to pursue both an organic and 
acquisitive growth strategy in its fragmented market to achieve greater presence 
and efficiency and deliver long term shareholder value. 
Changes to the Board 
 
Netcall is pleased to welcome James Ormondroyd, Michael Neville and Mark Brooks 
to the Board of Netcall following completion of the acquisition of Telephonetics 
on 30 July 2010. James Ormondroyd joined the Netcall Board as Group Finance 
Director from Telephonetics where he had been Finance Director since 2005. 
Michael Neville, previously Telephonetics' Non-executive Chairman and Mark 
Brooks, previously a Non-executive Director of Telephonetics, both joined as 
Non-executive Directors. 
 
The Board would also like to take this opportunity to welcome all new Q-Max and 
Telephonetics employees and shareholders to the enlarged Group and thank all of 
our staff for their commitment and dedication to the Company and its customers. 
 
Outlook 
 
The start to the current financial year has been promising, with the first 
months of this period showing early sales and healthy profit levels. Whilst 
market conditions remain uncertain, the Board's outlook remains confident. 
 
Consolidated Income Statement 
 
+------------------------------------------+-----------+-----------+ 
|                                          |      2010 |      2009 | 
+------------------------------------------+-----------+-----------+ 
|                                          |   GBP'000 |   GBP'000 | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Revenue                                  |   4,130.8 |   3,931.1 | 
+------------------------------------------+-----------+-----------+ 
| Cost of sales                            |   (359.6) |   (405.2) | 
+------------------------------------------+-----------+-----------+ 
| Gross profit                             |   3,771.2 |   3,525.9 | 
+------------------------------------------+-----------+-----------+ 
| Administrative charges before separately |           | (2,693.4) | 
| identifiable charges                     | (2,748.3) |           | 
+------------------------------------------+-----------+-----------+ 
|    Share based payments                  |   (204.6) |   (221.0) | 
+------------------------------------------+-----------+-----------+ 
| Amortisation of acquired intangible      |   (150.0) |         - | 
| assets                                   |           |           | 
+------------------------------------------+-----------+-----------+ 
|    Acquisition costs                     |   (916.0) |         - | 
+------------------------------------------+-----------+-----------+ 
|    Total separately identifiable charges | (1,270.6) |   (221.0) | 
+------------------------------------------+-----------+-----------+ 
| Total administrative expenses            | (4,018.9) | (2,914.4) | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Profit before separately identifiable    |   1,022.9 |     832.5 | 
| charges                                  |           |           | 
+------------------------------------------+-----------+-----------+ 
| Separately identifiable charges          | (1,270.6) |   (221.0) | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Operating (loss)/ profit                 |   (247.7) |     611.5 | 
+------------------------------------------+-----------+-----------+ 
| Finance income                           |      13.1 |     143.2 | 
+------------------------------------------+-----------+-----------+ 
| (Loss)/ profit before tax                |   (234.6) |     754.7 | 
+------------------------------------------+-----------+-----------+ 
| Tax                                      |     260.5 |         - | 
+------------------------------------------+-----------+-----------+ 
| Profit for year                          |      25.9 |     754.7 | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Attributable to shareholders of Netcall  |      25.9 |     754.7 | 
| plc                                      |           |           | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Earnings per share - pence               |           |           | 
+------------------------------------------+-----------+-----------+ 
| Basic                                    |      0.04 |      1.18 | 
+------------------------------------------+-----------+-----------+ 
| Diluted                                  |      0.04 |      1.17 | 
+------------------------------------------+-----------+-----------+ 
 
All activities of the Group in the current and prior year are classed as 
continuing. 
 
Statement of comprehensive income 
 
+----------------------------------+------+-----------+------------+ 
|                                  |      |      2010 |       2009 | 
+----------------------------------+------+-----------+------------+ 
|                                  |      |   GBP'000 |    GBP'000 | 
+----------------------------------+------+-----------+------------+ 
|                                  |      |           |            | 
+----------------------------------+------+-----------+------------+ 
| Profit for the year              |      |      25.9 |      754.7 | 
+----------------------------------+------+-----------+------------+ 
| Total comprehensive income for   |      |      25.9 |      754.7 | 
| the year                         |      |           |            | 
+----------------------------------+------+-----------+------------+ 
 
All of the comprehensive income for the year is attributable to the shareholders 
of Netcall plc. 
 
 
 
 
Consolidated Balance Sheet 
 
 
+------------------------------------------+-----------+-----------+ 
|                                          |      2010 |      2009 | 
+------------------------------------------+-----------+-----------+ 
|                                          |   GBP'000 |   GBP'000 | 
+------------------------------------------+-----------+-----------+ 
| Assets                                   |           |           | 
+------------------------------------------+-----------+-----------+ 
| Non-current assets                       |           |           | 
+------------------------------------------+-----------+-----------+ 
| Intangible assets                        |   2,883.4 |      33.2 | 
+------------------------------------------+-----------+-----------+ 
| Property, plant and equipment            |      81.6 |      62.6 | 
+------------------------------------------+-----------+-----------+ 
| Deferred tax asset                       |     810.0 |     560.0 | 
+------------------------------------------+-----------+-----------+ 
|                                          |   3,775.0 |     655.8 | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Current assets                           |           |           | 
+------------------------------------------+-----------+-----------+ 
| Inventories                              |      30.7 |      28.8 | 
+------------------------------------------+-----------+-----------+ 
| Trade and other receivables              |   1,164.5 |   1,056.5 | 
+------------------------------------------+-----------+-----------+ 
| Cash and cash equivalents                |   2,448.6 |   4,162.8 | 
+------------------------------------------+-----------+-----------+ 
|                                          |   3,643.8 |   5,248.1 | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Total assets                             |   7,418.8 |   5,903.9 | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Equity                                   |           |           | 
+------------------------------------------+-----------+-----------+ 
| Share capital                            |   3,209.8 |   3,130.0 | 
+------------------------------------------+-----------+-----------+ 
| Share premium account                    |       2.4 |       2.4 | 
+------------------------------------------+-----------+-----------+ 
| Merger reserve                           |     220.2 |         - | 
+------------------------------------------+-----------+-----------+ 
| Capital reserve                          |     187.5 |     187.5 | 
+------------------------------------------+-----------+-----------+ 
| Employee share schemes reserve           |     263.2 |     227.0 | 
+------------------------------------------+-----------+-----------+ 
| Profit and loss account                  |   1,136.7 |     942.4 | 
+------------------------------------------+-----------+-----------+ 
| Total Equity                             |   5,019.8 |   4,489.3 | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Non-current liabilities                  |           |           | 
+------------------------------------------+-----------+-----------+ 
| Deferred tax liabilities                 |     129.5 |         - | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Current liabilities                      |           |           | 
+------------------------------------------+-----------+-----------+ 
| Trade and other payables                 |   2,269.5 |   1,414.6 | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Total equity and liabilities             |   7,418.8 |   5,903.9 | 
+------------------------------------------+-----------+-----------+ 
 
 
Consolidated Statement of Changes in Equity 
 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
|                  |         |         |         |            | Employee |         |         | 
|                  |         |   Share |         |    Capital |    share |  Profit |         | 
|                  |   Share | premium |  Merger | redemption |  schemes |     and |   Total | 
|                  | capital | account | reserve |    reserve |  reserve |    loss |         | 
|                  | GBP'000 | GBP'000 | GBP'000 |    GBP'000 |  GBP'000 | account |  Equity | 
|                  |         |         |         |            |          | GBP'000 | GBP'000 | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Balance at 1     | 3,302.5 |     2.4 |       - |          - |    441.0 |   201.4 | 3,947.3 | 
| July 2008        |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Allotment of     |    15.0 |       - |       - |          - |        - |         |    15.0 | 
| shares           |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Purchase of      |         |         |         |            |          |         |         | 
| and              | (187.5) |       - |       - |      187.5 |        - | (448.7) | (448.7) | 
| cancellation     |         |         |         |            |          |         |         | 
| of shares        |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Increase in      |         |         |         |            |          |         |         | 
| equity reserve   |       - |       - |       - |          - |    221.0 |       - |   221.0 | 
| in relation to   |         |         |         |            |          |         |         | 
| options issued   |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Reclassification |         |         |         |            |          |         |         | 
| following        |         |         |         |            |          |         |         | 
| exercise and     |       - |       - |       - |          - |  (435.0) |   435.0 |       - | 
| cancellation of  |         |         |         |            |          |         |         | 
| options          |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Transaction      | (172.5) |       - |       - |      187.5 |  (214.0) |  (13.7) | (212.7) | 
| with owners      |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Profit and       |         |         |         |            |          |         |         | 
| total            |         |         |         |            |          |         |         | 
| comprehensive    |       - |       - |       - |          - |        - |   754.7 |   754.7 | 
| income for the   |         |         |         |            |          |         |         | 
| year             |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Balance at 30    | 3,130.0 |     2.4 |       - |      187.5 |    227.0 |   942.4 | 4,489.3 | 
| June 2009        |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Allotment of     |    79.8 |       - |   220.2 |          - |        - |       - |   300.0 | 
| shares           |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Increase in      |       - |       - |       - |          - |    204.6 |       - |   204.6 | 
| equity reserve   |         |         |         |            |          |         |         | 
| in relation to   |         |         |         |            |          |         |         | 
| options issued   |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Reclassification |       - |       - |       - |          - |  (168.4) |   168.4 |       - | 
| following        |         |         |         |            |          |         |         | 
| exercise and     |         |         |         |            |          |         |         | 
| cancellation of  |         |         |         |            |          |         |         | 
| options          |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Transactions     |    79.8 |       - |   220.2 |          - |     36.2 |   168.4 |   504.6 | 
| with owners      |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Profit and       |       - |       - |       - |          - |        - |    25.9 |    25.9 | 
| total            |         |         |         |            |          |         |         | 
| comprehensive    |         |         |         |            |          |         |         | 
| income for the   |         |         |         |            |          |         |         | 
| year             |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
| Balance at 30    | 3,209.8 |     2.4 |   220.2 |      187.5 |    263.2 | 1,136.7 | 5,019.8 | 
| June 2010        |         |         |         |            |          |         |         | 
+------------------+---------+---------+---------+------------+----------+---------+---------+ 
Consolidated Cash Flow Statement 
 
 
+------------------------------------------+-----------+-----------+ 
|                                          |      2010 |      2009 | 
+------------------------------------------+-----------+-----------+ 
|                                          | GBP'000   | GBP'000   | 
+------------------------------------------+-----------+-----------+ 
| Net cash generated from operations       |     369.3 |   1,578.7 | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Cash flows from investing activities     |           |           | 
+------------------------------------------+-----------+-----------+ 
| Additions to property, plant and         |    (49.1) |    (25.0) | 
| equipment                                |           |           | 
+------------------------------------------+-----------+-----------+ 
| Purchase of intangible assets            |    (45.1) |    (15.9) | 
+------------------------------------------+-----------+-----------+ 
| Acquisition of Q-Max net of cash         | (2,002.4) |         - | 
+------------------------------------------+-----------+-----------+ 
| Proceeds from disposal of tangible       |         - |       0.2 | 
| assets                                   |           |           | 
+------------------------------------------+-----------+-----------+ 
| Interest received                        |      13.1 |     143.2 | 
+------------------------------------------+-----------+-----------+ 
| Cash (outflow)/ inflow from investing    | (2,083.5) |     102.5 | 
| activities                               |           |           | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Cash flows from financing activities     |           |           | 
+------------------------------------------+-----------+-----------+ 
| Proceeds from share issues               |         - |      15.0 | 
+------------------------------------------+-----------+-----------+ 
| Purchase of own shares                   |         - |   (448.7) | 
+------------------------------------------+-----------+-----------+ 
| Cash outflow from financing activities   |         - |   (433.7) | 
+------------------------------------------+-----------+-----------+ 
|                                          |           |           | 
+------------------------------------------+-----------+-----------+ 
| Net changes in cash and cash equivalents | (1,714.2) |   1,247.5 | 
+------------------------------------------+-----------+-----------+ 
| Cash and cash equivalents, beginning of  |   4,162.8 |   2,915.3 | 
| year                                     |           |           | 
+------------------------------------------+-----------+-----------+ 
| Cash and cash equivalents, end of year   |   2,448.6 |   4,162.8 | 
+------------------------------------------+-----------+-----------+ 
 
 
Cash generated from operating activities 
 
+-------------------------------------------+------------+------------+ 
|                                           |       2010 |       2009 | 
+-------------------------------------------+------------+------------+ 
|                                           |    GBP'000 |    GBP'000 | 
+-------------------------------------------+------------+------------+ 
|                                           |            |            | 
+-------------------------------------------+------------+------------+ 
| Profit after taxation                     |       25.9 |      754.7 | 
+-------------------------------------------+------------+------------+ 
| Adjustments for:                          |            |            | 
+-------------------------------------------+------------+------------+ 
|    Deferred tax                           |    (260.5) |          - | 
+-------------------------------------------+------------+------------+ 
|    Depreciation                           |       30.1 |       52.5 | 
+-------------------------------------------+------------+------------+ 
| Amortisation                              |      169.7 |          - | 
+-------------------------------------------+------------+------------+ 
|    Share based payment charge             |      204.6 |      221.0 | 
+-------------------------------------------+------------+------------+ 
|    Interest received                      |     (13.1) |    (143.2) | 
+-------------------------------------------+------------+------------+ 
| Decrease in trade and other               |       46.0 |      477.6 | 
| receivables                               |            |            | 
+-------------------------------------------+------------+------------+ 
|    (Decrease) /increase in inventories    |      (1.9) |       48.8 | 
+-------------------------------------------+------------+------------+ 
|    Increase in trade and other payables   |      168.5 |      167.3 | 
+-------------------------------------------+------------+------------+ 
| Cash generated from operating activities  |      369.3 |    1,578.7 | 
+-------------------------------------------+------------+------------+ 
 
 
Notes to the condensed consolidated interim financial statements 
 
1. General information and basis of preparation 
 
Netcall plc is a company incorporated in the United Kingdom. The address of the 
registered office is 10 Harding Way, St. Ives, Cambridgeshire, PE27 3WR. The 
Financial Statements will be made available from the above address or the 
investor section of the Company's website at www.netcall.com no later than 22 
October 2010. 
 
The financial statements have been prepared under the historical cost convention 
and, as required by EU Law, the Group's Financial Statements have been prepared 
and approved by the Directors in accordance with International Financial 
Reporting Standards as adopted by the EU ("IFRS"). 
 
The preliminary results for the year ended 30 June 2010 do not constitute 
statutory accounts within the meaning of section 434(3) of the Companies Act 
2006. Statutory accounts for the year ended 30 June 2010 have not been filed 
with the Registrar of Companies and will be delivered in due course. Statutory 
accounts for the year ended 30 June 2009 were prepared under IFRS and have been 
delivered to the Registrar of Companies. The audit report on these statutory 
accounts was unqualified, did not include references to any matters to which the 
auditor drew attention by way of emphasis without qualifying their reports and 
did not contain a statement either under section 498(2) or 498(3) of the 
Companies Act 2006. 
 
The accounting policies used in the preliminary results are consistent with 
those set out in the statutory accounts for the year ended 30 June 2010 except 
for the adoption of IAS 1 Presentation of Financial Statements (Revised 2007), 
IFRS 3 Business Combinations (Revised 2008) and IFRS 8 Operating Segments. 
 
IAS 1 Presentation of Financial Statements (Revised 2007) does not affect the 
financial position or profits of the Group, but gives rise to additional 
disclosures. The measurement and recognition of the Group's assets, liabilities, 
income and expenses is unchanged, however some items that were recognised 
directly in equity are now recognised in other comprehensive income, for 
example, revaluation of property, plant and equipment. It affects the 
presentation of owner changes in equity and introduces a 'Statement of 
comprehensive income' and it requires presentation of a comparative balance 
sheet as at the beginning of the first comparative period, in some 
circumstances.  Management considers that this is not necessary this year 
because the 2008 balance sheet is the same as that previously published. 
 
IFRS 3 Business Combinations (Revised 2008) has meant that professional fees and 
similar incremental costs are no longer capitalised as part of the cost of an 
acquisition but are written off as incurred. It requires that contingent 
consideration is measured at fair value at the acquisition date. Any subsequent 
changes in contingent consideration are recorded in the income statement. 
 
IFRS 8 Operating Segments has introduced the "management approach" to segment 
reporting. This requires the disclosure of segmental information based on the 
internal reports regularly reviewed by the Chief Operating Decision Maker, which 
is deemed to be the Board of Directors, in order to assess each segment's 
performance and allocate resources to them. This standard amends the 
requirements for disclosure of segmental performance and does not have any 
effect on the Group's overall reported results. IFRS 8 requires the Group to 
provide an explanation of the basis on which the segment information is prepared 
and a reconciliation to the amount recognised in the Group's consolidated 
financial statement. 
 
The consolidated financial information is presented in sterling (GBP), which is 
the company's functional and the Group's presentation currency. 
 
2. Segmental analysis 
 
Management consider that there is one operating business segment being the 
design, development, sale and support of software products and services, which 
is consistent with the information reviewed by the Board of Directors when 
making strategic decisions. Resources are reviewed on the basis of the whole 
business performance. 
 
The key segmental measure is adjusted operating profit which is profit before 
separately identifiable charges, interest and tax as set out in the consolidated 
income statement. 
 
A breakdown of revenue by category and geographical destination is as follows: 
 
+---------------------------------------------+---------+---------+ 
|                                             |    2010 |    2009 | 
+---------------------------------------------+---------+---------+ 
|                                             | GBP'000 | GBP'000 | 
+---------------------------------------------+---------+---------+ 
| Analysis of revenues by category            |         |         | 
+---------------------------------------------+---------+---------+ 
| Sale of goods                               |   712.5 |   830.5 | 
+---------------------------------------------+---------+---------+ 
| Rendering of services                       | 3,418.3 | 3,100.6 | 
+---------------------------------------------+---------+---------+ 
|                                             | 4,130.8 | 3,931.1 | 
+---------------------------------------------+---------+---------+ 
|                                             |         |         | 
+---------------------------------------------+---------+---------+ 
| Analysis of revenue by geographical         |         |         | 
| destination                                 |         |         | 
+---------------------------------------------+---------+---------+ 
| United Kingdom                              | 3,633.1 | 3,426.5 | 
+---------------------------------------------+---------+---------+ 
| Rest of the World                           |   497.7 |   504.6 | 
+---------------------------------------------+---------+---------+ 
|                                             | 4,130.8 | 3,931.1 | 
+---------------------------------------------+---------+---------+ 
 
3. Earnings per share 
 
The calculation of the basic earnings per share is based on the profits 
attributable to the shareholders of Netcall plc divided by the weighted average 
number of shares in issue during the year. All earnings per share calculations 
relate to continuing operations of the Group. 
 
+-------------------+---------------+-------------+----------+ 
|                   |       Profits |    Weighted |    Basic | 
|                   |  attributable |     average | earnings | 
|                   |            to |   number of |      per | 
|                   |  shareholders |      shares |    share | 
|                   |       GBP'000 |             |   amount | 
|                   |               |             | in pence | 
+-------------------+---------------+-------------+----------+ 
|                   |               |             |          | 
+-------------------+---------------+-------------+----------+ 
| Year ended 30     |          25.9 |  63,795,168 |     0.04 | 
| June 2010         |               |             |          | 
+-------------------+---------------+-------------+----------+ 
| Year ended 30     |         754.7 |  63,924,700 |     1.18 | 
| June 2009         |               |             |          | 
+-------------------+---------------+-------------+----------+ 
 
The calculation of the diluted earnings per share takes into account the 
potentially dilutive effect of share options, this is based on a diluted 
weighted average of 64,846,786 (2009:  64,410,811) shares. 
 
4. Acquisition 
 
On 6 October 2009 the Group acquired the entire issued share capital of Q-Max 
Systems Limited (a company incorporated in England & Wales) and the software IP 
rights owned through partnerships by the shareholders of Q-Max Systems Limited 
("Q-Max"). 
 
Q-Max provides workforce management software predominately to UK contact 
centres. The acquired business contributed revenues of GBP1.19m and net profit 
of GBP0.47m (after related amortisation charges of GBP0.15m) to the Group for 
the period 6 October 2009 to 30 June 2010. If the acquisition had occurred on 1 
July 2009, Group revenue would have been GBP1.59m and profit before allocations 
would have been GBP0.63m (including amortisation of GBP0.2m). These amounts have 
been calculated using the Group's accounting policies and by adjusting the 
results of the subsidiary to reflect the additional amortisation that would have 
been charged assuming the fair value adjustments to intangible assets had 
applied from 1 July 2009, together with the consequential tax effects. 
 
The net assets and liabilities acquired were as follows: 
 
+-------------------------------+----+----+----+---------------+-------------+ 
|                                    |    Book |    Fair value |        Fair | 
|                                    |   value |   adjustments |       value | 
|                                    |         |            at |          on | 
|                                    |         |   acquisition | acquisition | 
+------------------------------------+---------+---------------+-------------+ 
|                                    | GBP'000 |       GBP'000 |     GBP'000 | 
+------------------------------------+---------+---------------+-------------+ 
| Property, plant and equipment      |     1.6 |         (1.6) |           - | 
+------------------------------------+---------+---------------+-------------+ 
| Intangible assets                  |       - |       2,723.0 |     2,723.0 | 
+------------------------------------+---------+---------------+-------------+ 
| Trade and other receivables        |   124.9 |          29.1 |       154.0 | 
+------------------------------------+---------+---------------+-------------+ 
| Cash and cash equivalents          |   224.0 |             - |       224.0 | 
+------------------------------------+---------+---------------+-------------+ 
| Trade and other payables           | (201.8) |             - |     (201.8) | 
+------------------------------------+---------+---------------+-------------+ 
| Deferred revenues                  |  (93.7) |       (390.9) |     (484.6) | 
+------------------------------------+---------+---------------+-------------+ 
| Deferred tax liability             |       - |       (140.0) |     (140.0) | 
+------------------------------------+---------+---------------+-------------+ 
| Net assets acquired                |    55.0 |       2,219.6 |     2,274.6 | 
+------------------------------------+---------+---------------+-------------+ 
| Goodwill                           |         |               |       251.8 | 
+------------------------------------+---------+---------------+-------------+ 
| Consideration paid                 |         |               |     2,526.4 | 
+------------------------------------+---------+---------------+-------------+ 
| Satisfied by                       |         |               |             | 
+------------------------------------+---------+---------------+-------------+ 
| Initial cash consideration         |         |               |     2,223.0 | 
+------------------------------------+---------+---------------+-------------+ 
| Cash repayment of surplus working  |         |               |         3.4 | 
| capital                            |         |               |             | 
+------------------------------------+---------+---------------+-------------+ 
| Issue of 1,596,958 Netcall plc shares at 18.8p each          |       300.0 | 
+--------------------------------------------------------------+-------------+ 
| Total purchase consideration  |         |                    |     2,526.4 | 
+-------------------------------+---------+--------------------+-------------+ 
|                               |         |                    |             | 
+-------------------------------+---------+--------------------+-------------+ 
| Purchase consideration        |         |                    |     2,226.4 | 
| settled in cash               |         |                    |             | 
+-------------------------------+---------+--------------------+-------------+ 
| Cash and cash equivalents acquired in subsidiary             |     (224.0) | 
+--------------------------------------------------------------+-------------+ 
| Cash outflow on acquisition                                  |     2,002.4 | 
+--------------------------------------------------------------+-------------+ 
|                               |    |    |    |               |             | 
+-------------------------------+----+----+----+---------------+-------------+ 
 
 
The fair value of the Netcall plc shares issued was based on the published share 
price at 6 October 2009. 
 
Fair value adjustments 
 
The fair value adjustments have been made to align Q-Max's revenue and cost 
recognition policies with those of the Group. 
 
The Group has separable recognised intangible assets totalling GBP2.72m which 
are customer contracts and software, both of which are being amortised over 
their estimated economic lives of 10 and 15 years respectively. The customer 
contracts have been valued at GBP0.50m and the software has been valued 
GBP2.22m. 
 
Goodwill of GBP0.25m represents the excess of the purchase price over the fair 
value of the net assets acquired. The goodwill arising on the acquisition is 
largely attributable to synergies anticipated to be associated with being part 
of the group. 
 
As part of the consideration of Q-Max, the Group agreed to pay additional 
consideration against surplus working capital above an agreed threshold (on the 
basis of Q-Max's accounting policies) that was retained in the business at 
completion. Following a completion accounts review process an amount of GBP3,400 
was repaid to the vendors of Q-Max in relation to surplus working capital. 
 
The costs incurred in the acquisition of Q-Max of GBP0.09m have been charged 
against the profit and loss for the period. 
 
5. Events after the Balance Sheet Date 
 
On 26July and 27 July 2010 the company raised in total GBP4.25m (gross of 
expenses) through a placing of 22,368,420 new ordinary shares of 5 pence each at 
19 pence per share. The proceeds of the placing were utilised to part finance 
the acquisition of Telephonetics and for general working capital purposes. 
 
On 30 July 2010 the Group completed the acquisition of the entire issued share 
capital of Telephonetics Ltd ("Telephonetics") a UK-based provider of speech 
automation and data integration solutions, by way of a scheme of arrangement. 
The consideration for the acquisition was GBP9.9m comprising GBP5.8m cash and 
GBP4.1m shares (35,256,187 (including those issued on 10 August and 10 September 
2010) new ordinary shares issued of 5 pence each at 11.5 pence). See note 6 for 
further information. 
 
On 10 August 2010, the Company issued 586,095 new ordinary shares of 5 pence 
each following the exercise of options pursuant to Telephonetics option schemes. 
The options were exercised in accordance with the written proposal made by 
Telephonetics to the option holders on 14 June 2010 as part of the acquisition 
of Telephonetics by the Company. 
 
On 10 September 2010 the Company issued 425,530 new ordinary shares of 5 pence 
each following the release of vendor earn out provisions assumed by 
Telephonetics on the acquisition of Datadialogs Limited. 
 
6. Acquisition of Telephonetics 
 
Telephonetics provides solutions which focus on streamlining customer 
interaction to enhance service levels, increase efficiency and reduce operating 
costs. Its solutions blend speech recognition, voice automation and data 
integration and have been deployed over 500 hundred times notably in the health, 
local government, corporate and cinema industries. 
 
 
The net assets and liabilities acquired were as follows: 
 
+------------------------------+--------+-------------+-------------+ 
|                              |   Book |        Fair |        Fair | 
|                              |  value |       value |       value | 
|                              |        | adjustments |          on | 
|                              |        |          at | acquisition | 
|                              |        | acquisition |             | 
+------------------------------+--------+-------------+-------------+ 
|                              |  GBP'm |       GBP'm |       GBP'm | 
+------------------------------+--------+-------------+-------------+ 
| Property, plant and          |    0.2 |           - |         0.2 | 
| equipment                    |        |             |             | 
+------------------------------+--------+-------------+-------------+ 
| Intangible assets            |   12.5 |       (8.2) |         4.3 | 
+------------------------------+--------+-------------+-------------+ 
| Inventory                    |    0.3 |           - |         0.3 | 
+------------------------------+--------+-------------+-------------+ 
| Trade and other receivables  |    1.9 |           - |         1.9 | 
+------------------------------+--------+-------------+-------------+ 
| Cash and cash equivalents    |    4.7 |           - |         4.7 | 
+------------------------------+--------+-------------+-------------+ 
| Trade and other payables     |  (5.1) |           - |       (5.1) | 
+------------------------------+--------+-------------+-------------+ 
| Provisions                   |  (0.3) |           - |       (0.3) | 
+------------------------------+--------+-------------+-------------+ 
| Deferred tax liability       |  (0.1) |       (0.9) |       (1.0) | 
+------------------------------+--------+-------------+-------------+ 
| Net assets acquired          |   14.1 |       (9.1) |         5.0 | 
+------------------------------+--------+-------------+-------------+ 
| Goodwill                     |        |             |         4.9 | 
+------------------------------+--------+-------------+-------------+ 
| Consideration paid           |        |             |         9.9 | 
+------------------------------+--------+-------------+-------------+ 
| Satisfied by                 |        |             |             | 
+------------------------------+--------+-------------+-------------+ 
| Cash consideration           |        |             |         5.8 | 
+------------------------------+--------+-------------+-------------+ 
| Issue of Netcall plc shares                         |         4.1 | 
+-----------------------------------------------------+-------------+ 
| Total purchase consideration |        |             |         9.9 | 
+------------------------------+--------+-------------+-------------+ 
|                              |        |             |             | 
+------------------------------+--------+-------------+-------------+ 
| Purchase consideration       |        |             |         5.8 | 
| settled in cash              |        |             |             | 
+------------------------------+--------+-------------+-------------+ 
| Cash and cash equivalents in |        |             |         4.7 | 
| subsidiary                   |        |             |             | 
+------------------------------+--------+-------------+-------------+ 
| Cash outflow on acquisition  |        |             |         1.1 | 
+------------------------------+--------+-------------+-------------+ 
 
The fair value of shares issued was based on the published share price at 29 
July 2010. 
 
On acquisition of Telephonetics, all assets were fair valued and appropriate 
intangible assets recognised following the principals of IFRS 3 (Business 
Combinations). A deferred tax liability relating to these intangible assets was 
also recognised. 
 
The Group has separable recognised intangible assets totalling GBP4.25m which 
are customer relationships, software and brand value. The customer relationships 
have been valued at GBP3.33m, the software has been valued at GBP0.87m and the 
brand at GBP0.05m. 
 
Goodwill of GBP4.9m represents the excess of the purchase price over the fair 
value of the net tangible assets acquired. The goodwill arising on the 
acquisition is largely attributable to synergies anticipated to be associated 
with being part of the group. 
 
The costs incurred in the acquisition of Telephonetics of GBP0.83m have been 
charged against the 2010 income statement as incurred. 
 
Impact of acquisition on the results of the Group 
Telephonetics last published set of audited accounts were for the year to 30 
November 2009, in those accounts it reported revenue of GBP10.5 million and 
profit before tax of GBP0.4 million. 
 
 
This information is provided by RNS 
            The company news service from the London Stock Exchange 
   END 
 
 FR LLFVRAVISFII 
 

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