GI Alliance to Implement Klara Solution to More than 15 Million Customers Across the Country
2024年8月1日 - 9:03PM
ビジネスワイヤ(英語)
The new implementation, combined with existing
ModMed tools, will help streamline communication between patients
and practices
Practice technology leader ModMed® announced today that GI
Alliance, a leading management company of managed gastrointestinal
healthcare practices, has taken a significant step forward in
enhancing its communication and care coordination by integrating
Klara® Patient Collaboration tools, powered by ModMed, into the
operations of the practices. Klara is a leading patient
communication and engagement platform. With the addition of Klara,
patients can now engage with their practices more efficiently and
effectively while receiving the highest standards of care.
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ModMed® announced that GI Alliance, a
leading management company of managed gastrointestinal healthcare
practices, has taken a significant step forward in enhancing its
communication and care coordination by integrating Klara® Patient
Collaboration tools, powered by ModMed, into the operations of the
practices.(Graphic: Business Wire)
The practices managed by GI Alliance have been using ModMed's
gGastro solution since the original days of being a single
location. In the eighteen years since, the medical practices have
grown to be the largest gastroenterology practice in the United
States. ModMed has been a core partner throughout that growth.
Klara's seamless interface with GI Alliance's existing ModMed
gGastro clinical office, practice management, and procedure notes
solutions improves communication between patients and healthcare
providers, thereby enhancing the overall patient experience. With
Klara, patients can conveniently message their healthcare team,
schedule appointments, receive appointment reminders, and securely
share medical information—all through a user-friendly platform. GI
Alliance interacts with approximately 12,000 to 15,000 patients per
week through Klara, and patients rate the experience greater than
9.5 out of 10 on average.
"ModMed has played an integral role as a business partner for GI
Alliance since its inception, introducing innovations that have
streamlined our workflows," stated Chase Finley, COO at GI
Alliance. "Klara represents the latest of these innovations.
Integrating Klara into our operations has provided our patients
with a convenient and efficient communication channel, which is in
line with our steadfast commitment to providing exceptional
healthcare experiences to our patients. The implementation of Klara
has resulted in a noticeable reduction in phone volumes, increased
patient access to care and improved patient satisfaction."
Key benefits of GI Alliance’s adoption of Klara include:
- Enhanced Patient Communication: Klara enables real-time,
two-way communication between patients and healthcare providers,
fostering a more collaborative and responsive approach to
care.
- Automate Manual Tasks: Practices can automatically send
appointment reminders as well as pre-visit and post-visit
instructions, reducing no-show rates and saving staff time.
- Secure Information Sharing: Klara's solution for
HIPAA-compliant practices allows patient information to be securely
transmitted, protecting patient privacy and confidentiality.
- Streamlined Care Coordination: Klara's interface with
ModMed facilitates seamless information exchange between healthcare
providers and office staff, enabling more efficient care
coordination and decision-making.
"We are excited to work with GI Alliance’s managed practices to
empower their patients with convenient and accessible communication
tools," said Ash Forsyth, Klara's general manager. “Together, we
are redefining the patient experience by leveraging technology to
streamline communication and improve access to care."
For more information, please visit modmed.com.
About ModMed
At ModMed, we empower medical practices to grow and scale by
delivering better patient experiences with cloud, data, and AI
technologies. Leveraging extensive clinical outcomes data, we
design intelligent software solutions that simplify, automate and
streamline clinical workflows and drive practice efficiency. With
our specialty-specific EHRs, practice management, revenue cycle
management and analytics solutions as well as products for patient
engagement, payment processing and marketing, we are trusted by
over 35,000 providers to drive clinical and operational success.
Learn more at modmed.com or our blog and connect via Facebook,
LinkedIn, X and Instagram.
About GI Alliance
GI Alliance is the leading, physician-led, majority
physician-owned network for gastrointestinal care in the U.S. GI
Alliance supports practice management for over 880 independent
gastroenterologists, delivering the highest quality GI care for
patients in more than 400 practice locations across Arizona,
Arkansas, Colorado, Connecticut, Florida, Illinois, Indiana,
Kansas, Louisiana, Mississippi, Missouri, New York, North Carolina,
Oklahoma, Rhode Island, Texas, Utah, Virginia, and Washington. GI
Alliance partners with the nation’s premier GI physician practices
supporting operational management, ancillary service development,
and patient engagement, enabling practices to focus on providing
the highest quality patient care while maintaining clinical
autonomy. Investing in clinical research, care management
strategies, and sharing knowledge across the network, GI Alliance
streamlines patient care, equipping physicians with cutting edge
skills and treatment protocols that improve the patient experience
and ensure the best possible patient outcomes.
About Klara
Klara’s conversational patient engagement platform helps
healthcare organizations streamline patient communication, provide
virtual care, collaborate as a team and automate many front desk
tasks. Thousands of healthcare teams across more than 40
specialties use Klara to make their workflows more efficient,
deliver an exceptional patient experience across the entire care
journey and grow their patient volume. For more information, visit
klara.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240801802805/en/
For more information: press@modmed.com
Matter for ModMed Dan Ventresca 617-874-5488
modmed@matternow.com