Business Gets Naked, Consumers Like What They See; While Consumers Are Becoming More Concerned about Personal Privacy, iKarma.co
2006年2月7日 - 3:02AM
ビジネスワイヤ(英語)
"Business marketing is about to get turned upside down," says Scott
Pitchford, President of iKarma.com (Pink Sheets:IKMA). For the past
decade, business has been free to mine personal records and store
receipts to determine consumer purchase habits and buying behavior.
Marketers calculate propensity to buy, and then bombard consumers
with a tsunami of advertisements and sales calls. I believe the
intrusive and overwhelming aggressiveness of these tactics have
triggered consumer distrust and demands for more personal privacy."
As battle hardened consumers retreat from the marketing onslaught,
some businesses are discovering it's better to invite the consumer
opinions in, rather than forcing their own advertising messages
out. They've discovered the key to greater sales is through
honesty, quality and public exposure. "Word of Mouth has always
been the most powerful form of advertising," says Paul Williams,
CEO of iKarma, "and Internet search engines like Google
(NASDAQ:GOOG) and Yahoo! (NASDAQ:YHOO) have put consumer
word-of-mouth on steroids. In a world where customers are
researching on the internet before they buy, it's time for every
business to begin thinking about their online reputation. We've
gone from an age where shoddy products could hide behind slick
advertising, to an age where a million dollar ad campaign can be
foiled by a teenager with a popular blog. The new secret to success
is to make good products, give good service and make it easy for
customers to tell others about their experience." iKarma.com, New
tools for better business To assist in this process, iKarma Inc.
operates iKarma.com (http://www.iKarma.com), an online reputation
management service that anyone can use to capture and build a
record of their customer testimonials. iKarma.com then displays
these reviews online where prospective customers can easily find
and view them. The result is a powerful and effective way to turn
customer experience and good word of mouth into a tool for making
future sales. The iKarma system also incorporates a process to help
handle customer complaints. Unhappy customers often post their
complaints to blogs, or online chat boards, where they can become
impossible to remove, and easy for search engines to find. The
iKarma system helps avoid this increasingly common problem by
giving both parties a chance to cool down, and work out their
disagreements. "The popularity of websites like eBay (NASDAQ:EBAY)
and Amazon.com (NASDAQ:AMZN) have educated consumers about the
value of customer testimonials, so it's natural that consumers
would like to see reputation systems applied to other fields of
business. iKarma.com takes reputation management out from the
confines of the auction and internet marketplace, and makes it open
and available to the rest of the business world," says Williams.
"In our service based economy, there are millions of other
businesses that could benefit from having an easily available
online reputation. The open structure of iKarma.com makes it an
ideal solution for almost any business or business profession." "We
believe the future will bring more customer co-operation, and more
demand for consumer privacy," adds Pitchford. "This trend makes
traditional advertising both more costly and less effective, while
increasing the power and influence of reputation and word of mouth.
As customers demand greater openness and honesty from the
businesses they deal with, business will have two choices. It can
embrace this consumer revolution with a more open and honest
business model, or it can continue using pretty girls to sell bad
products. We aren't debating the old claim that `Sex Sells,' we
just think you'll make more money if your business is the one that
gets naked." About iKarma, Inc. iKarma Inc. is a public company
that trades on the Pink Sheets under the symbol IKMA. Based in
Jupiter, Florida, iKarma Inc. specializes in providing reputation
and customer feedback systems for businesses and professionals.
iKarma's mission is to help create prosperity and commerce by
bringing greater trust and openness to business transactions.
iKarma is a proud member of WOMMA, The Word of Mouth Marketing
Association. iKarma was a sponsor of WOMMA's 2005 conference in New
York, and a guest speaker at its recent WOMBAT training event in
Orlando. We encourage anyone interested in word of mouth marketing
to visit the organizations web site at http://www.WOMMA.org.
iKarma, iKarma.com, eReputation and eReputation.com are all service
marks owned by iKarma Inc. Forward-Looking Statements This release
contains forward-looking statements within the meaning of the
Securities Exchange Act of 1934, including the Company's
expectations or beliefs concerning, among other things, future
operating results and various components thereof. The Company
cautions that such matters necessarily involve significant risks
and uncertainties that could cause actual operating results and
liquidity needs to differ materially from such statements,
including, without limitation: (i) increased competition, (ii)
changes in the demand for e-commerce and internet based businesses
and (iii) changes in general economic conditions. Investors are
advised to seek professional advice and conduct a complete due
diligence regarding this, or any other company being considered for
investment purposes. Investing in securities, particularly in
issues priced at less than $1 per share, involves substantial risk
and may result in a partial or complete loss of investment capital.
Press releases issued by the company should not be interpreted as
an offer to sell or a solicitation to buy company stock. -0- *T For
more information, visit http://www.iKarma.com. Or contact: iKarma
Inc. Attn: Investor Relations 1203 Town Center Drive Suite 212
Jupiter, Florida 33458 561-427-7285 561-427-7881 Fax
Info@iKarma.com *T
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