Conviva and CenterWell partner with PsychArmor to ensure healthcare providers are Veteran Ready
2024年6月26日 - 11:40PM
ビジネスワイヤ(英語)
Humana’s Primary Care Organization employees
are receiving military cultural competency training
Conviva Care Center and CenterWell Senior Primary Care®,
subsidiaries of Humana Inc. (NYSE: HUM), are partnering with
PsychArmor, the leader in military culture training, to offer a
Veteran Ready Healthcare Certificate program for healthcare
providers and employees at 23 senior primary care centers across
Texas.
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Healthcare providers and support staff
from Humana's Primary Care Organization are learning to identify
common barriers to accessing healthcare for veterans through
courses about military culture, communicating with veterans,
suicide prevention, opioid use disorder and more. Conviva Care
Centers in San Antonio, El Paso and Corpus Christi and CenterWell
Senior Primary Care Centers in Houston and the Rio Grande Valley
are currently enrolled in the program with completion expected
later this year. (Photo: Business Wire)
This enhanced training program provides an understanding of
military culture and veteran issues, enabling a more genuine
connection and better support for the unique health needs of aging
veterans and their families.
Conviva Care Centers in San Antonio, El Paso and Corpus Christi
and CenterWell Senior Primary Care Centers in Houston and the Rio
Grande Valley are currently enrolled in the program with completion
expected later this year. CenterWell Senior Primary Care is the
largest, fastest-growing senior-focused, value-based care provider
in the country. Together with its sister brand Conviva Care Center,
the businesses make up Humana’s Primary Care Organization, closing
healthcare gaps by delivering care to about 318,000 seniors in
nearly 300 centers across 15 states as of March 31.
Through the certification process, the healthcare providers and
support staff are learning to identify common barriers to accessing
healthcare for veterans through courses about military culture,
communicating with veterans, suicide prevention, opioid use
disorder and more.
“When healthcare professionals are more informed, they are
better able to relate to patients and form more personal
connections that are crucial to breaking down barriers and helping
patients receive the care they need,” said Wes Smith, market
president for Conviva San Antonio and CenterWell Rio Grande Valley.
“Patients are more likely to show up to appointments, follow
through with treatment plans, and be more transparent in disclosing
their health-related needs when they have those close ties with
their primary care provider and care team. We are training,
preparing and certifying our staff to know how to talk and connect
with a veteran, along with asking more qualified questions, which
can have a big impact on improving health outcomes. We’re working
to help veterans and all our patients live their healthiest lives
possible.”
Humana has a longstanding commitment to veterans, service
members and their families. The company’s support for this
community extends across a wide spectrum: veteran-focused Humana
USAA Honor plans for Medicare Advantage beneficiaries; TRICARE
health program administration with the Department of Defense;
extensive community partnerships with Veterans Service
Organizations (VSO); a designated veterans call center; diverse
hiring initiatives; and health literacy programs for veterans.
Humana recently teamed up with PsychArmor and other VSOs to launch
an online training and awareness video 15 Things Veterans Service
Officers Want You To Know, which is now part of the Veteran Ready
Healthcare Certificate program curriculum.
“There are 8.3 million veterans 65 and older in our nation; they
often have unique health needs, so we are always looking for ways
to ensure they are getting the care they deserve from a provider
who understands them,” said Stephanie Muckey, leader of Humana's
Veteran Health Equity and Social Impact strategy and also a Marine
Corps spouse and caregiver. “Ensuring providers are in tune with
the challenges aging veterans may be facing and know what questions
to ask to better understand their history and their personal needs
is another way for us to make that happen.”
As a nationally recognized nonprofit leader and preferred
training provider for military cultural awareness, PsychArmor
serves members of the military-connected community and anyone who
wants to more effectively engage with them. Their team of clinical
psychologists and social workers, all steeped in military culture,
create continuing education and customized training.
About Conviva and
CenterWell
CenterWell, along with its sister brand Conviva Care Center, is
a leading health care services business focused on creating
integrated and differentiated experiences that put our patients at
the center of everything we do. The result is high quality health
care that is accessible, comprehensive, and, most of all,
personalized. As the largest provider of senior-focused primary
care, one of the leading providers of home health care, and a
leading integrated home delivery, specialty, hospice, and retail
pharmacy, CenterWell is focused on whole health and addressing the
physical, emotional and social wellness of our patients. CenterWell
is part of Humana Inc. (NYSE: HUM). Learn more about what we offer
at CenterWell.com and ConvivaCareCenters.com.
About Humana
Humana Inc. is committed to putting health first – for our
teammates, our customers, and our company. Through our Humana
insurance services, and our CenterWell health care services, we
strive to make it easier for the millions of people we serve to
achieve their best health – delivering the care and service they
need, when they need it. These efforts are leading to a better
quality of life for people with Medicare, Medicaid, families,
individuals, military service personnel, and communities at large.
Learn more about what we offer at Humana.com and at
CenterWell.com.
About PsychArmor
PsychArmor is a California nonprofit public benefit corporation
providing education and support to individuals and organizations
that work with, live with, and care for American service members,
Veterans, and their families. Learn more and access free resources
at psycharmor.org.
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version on businesswire.com: https://www.businesswire.com/news/home/20240626873769/en/
Lisa Ferguson Humana Corporate Communications
LFerguson16@humana.com
Humana (NYSE:HUM)
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Humana (NYSE:HUM)
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