FTI Consulting Study Reveals Significant Communications Gaps Between CISOs and C-Suites Despite Increased Focus on Cybersecurity
2024年3月26日 - 10:00PM
FTI Consulting, Inc.’s (NYSE: FCN) Cybersecurity & Data Privacy
Communications practice today released the second installment of
its “CISO Redefined” series, CISO Redefined: Navigating C-Suite
Perceptions & Expectations, which reveals that, despite broad
agreement on the increasing importance of mitigating cybersecurity
risk, a communications gap persists between the C-suite and
cybersecurity leaders. Up against a rapidly evolving risk
landscape, new regulatory requirements and increased stakeholder
scrutiny, executives are ramping up cybersecurity investments, but
still perceive their chief information security officers (“CISOs”)
as falling short on key communications imperatives, which can
directly impact an organization’s bottom line and reputation.
“Security is a shared goal for these leaders, but what we have
seen from our past two studies is that they’re communicating past
each other,” said Meredith Griffanti, Global Head of FTI
Consulting's Cybersecurity and Data Privacy Communications
practice. “When the CISO speaks in technical jargon, the C-suite
and the board don’t understand it, which can lead to the CISO
feeling the need to make things sound simpler – or better – than
they actually are. This can leave business leaders in the dark
about serious vulnerabilities.”
The C-suite study summarizes findings from a survey of nearly
800 C-suite executives spanning seven sectors across nine
countries. FTI Consulting’s first installment of the “CISO
Redefined” series, released in 2022, took the inverse approach and
surveyed CISOs. Both studies confirmed mounting leadership
expectations for CISOs and associated communications
challenges.
According to the C-suite study, 94% of C-suite executives
surveyed believe cybersecurity issues increased in prominence over
the past 12 months, and a majority deem cybersecurity a critical or
high priority. Executives are allocating funds to reflect this new
reality, reporting an average increase of 23% in cybersecurity
budgets over the next one to two years, and 36% in the next three
to five years.
Key findings from the “CISO Redefined” series confirm a
communications gap amongst C-suite executives and
CISOs:
- A notable 66% of CISOs felt senior leadership struggles to
fully understand their role within the organization, whereas 31% of
C-suite executives expressed difficulty understanding the tangible
return on cybersecurity investment.
- While 82% of CISOs felt a need to make things sound better to
the Board, 31% of C-suite executives believe their CISOs paint a
brighter picture than the reality – and 30% felt CISOs are hesitant
to raise concerns about their organization’s vulnerabilities.
- As far as organizational alignment, 58% of CISOs confirmed they
struggle to translate technical language to senior leadership in a
meaningful way. Meanwhile, 28% of C-suite executives believed their
CISOs have a hard time translating technical terms into business
terms, and 30% reported this difficulty when it comes to CISOs
expressing cybersecurity risk in financial and material terms.
- While the research points toward a lack of trust and
understanding, it also suggests significant leadership buy-in on
solutions to help bridge the gap. In fact, 98% of C-suite
executives surveyed supported more funding for CISO communications
and presentation training, with nearly half characterizing this
need as immediate.
To address this disconnect as well as the demand for actionable
solutions, FTI Consulting created Secure Your Seat, a
communications and presentation training program designed to
sharpen CISOs’ skills for effectively engaging with Board and
C-suite leaders to limit risk and close their cybersecurity
communications gap.
“Clear, candid communication among leaders is a must-have for
any organization to appropriately evaluate and protect against the
amplified cybersecurity risks confronting all industries and
sectors today,” stated Evan Roberts, a Senior Managing
Director in FTI Consulting’s Cybersecurity & Data Privacy
Communications practice. “When C-suite leaders lack insight into
the threats they face, they struggle to allocate the right
resources to maximize their resiliency and preparedness.”
Survey MethodologyFTI Consulting’s Digital
& Insights practice conducted an online survey in November 2023
among 787 C-suite executives at organizations with 500+ employees
across FTI Consulting’s key industries, representing companies with
$21.5 trillion in aggregated revenues and 3.69 million employees
globally.
FTI Consulting also conducted an online survey between June and
July 2022 of 165 CISOs and those in charge of information and
cybersecurity, representing U.S. companies with $4.4 trillion in
aggregated revenues and employing over 528,000 people.
About FTI Consulting FTI Consulting, Inc.
is a global business advisory firm dedicated to helping
organizations manage change, mitigate risk and resolve disputes:
financial, legal, operational, political & regulatory,
reputational and transactional. With more than 7,900 employees
located in 31 countries and territories, FTI Consulting
professionals work closely with clients to anticipate, illuminate
and overcome complex business challenges and make the most of
opportunities. The Company generated $3.49 billion in revenues
during fiscal year 2023. In certain jurisdictions, FTI Consulting’s
services are provided through distinct legal entities that are
separately capitalized and independently managed. For more
information, visit www.fticonsulting.com.
About Secure Your Seat FTI Consulting’s
Cybersecurity & Data Privacy Communications practice offers a
one-of-its-kind, six-week training program that equips CISOs to
serve as key strategic thinkers and communicators at the C-suite
and Board levels. From one-on-one communications and presentation
training, to building custom and effective cybersecurity Board
reporting frameworks, and conducting a mock Board session in front
of industry-leading cybersecurity professionals, Secure Your Seat
gives CISOs the tools they need to close the cybersecurity
communications gap with their organizational leadership. For more
information and details on how to sign up, visit our website.
FTI Consulting, Inc. 555 12th Street
NW Washington, DC
20004 +1.202.312.9100
Investor Contact: Mollie
Hawkes +1.617.747.1791 mollie.hawkes@fticonsulting.com
Media Contact: Nick
Emmons+1.617.510.1676 Nick.Emmons@fticonsulting.com
FTI Consulting (NYSE:FCN)
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FTI Consulting (NYSE:FCN)
過去 株価チャート
から 5 2023 まで 5 2024