Health Net Assisting Members During State of
Emergency
SACRAMENTO, Calif., Feb. 5, 2024
/PRNewswire/ -- In response to Gov. Gavin Newsom's declared State of Emergency in
Humbolt, Imperial, Los Angeles, Monterey, Orange, Riverside, San
Bernardino, San Diego,
San Mateo, San Luis Obispo, Santa Barbara, Santa
Cruz and Ventura
counties, Health Net, one of California's most experienced Medi-Cal managed
care health plans and wholly owned subsidiary of Centene
Corporation, is providing special assistance to members affected by
the severe winter storms. Health Net wants to ensure its members
have access to essential prescription medications, critical Health
Net information and other healthcare services should their services
be interrupted.
Prescription Information
- During the duration of the State of Emergency, members in
Humbolt, Imperial, Los Angeles, Monterey, Orange, Riverside, San
Bernardino, San Diego,
San Mateo, San Luis Obispo, Santa Barbara, Santa
Cruz and Ventura counties, affected by the severe
winter storms, can obtain an emergency supply from the drug store
where they originally filled their prescription.
- If their drug store is closed, members can call Health Net
at 1-800-400-8987 for assistance.
Help with Coping
Health Net members can also call Managed Health Network (MHN)
for coping support. MHN can offer referrals to mental health
counselors, local services or phone consultations. These services
can help members cope with grief, stress or trauma related to the
severe winter storms. MHN operates their hotline 24 hours a day,
seven days a week and can be reached at 1-800-426-0030 (TTY:
711).
Video Medical Appointments
If members cannot reach their primary care provider during a
declared State of Emergency, Health Net provides access to
telehealth services at no cost. To make an appointment, members
should reference the back of their Health Net ID card for more
information on how to access telehealth services. Members can find
this same information by registering with and logging on
to HealthNet.com.
Information for Healthcare Providers
Doctors and nurse practitioners can call Health Net at
1-800-641-7761 for help with:
- Emergency prescription refill guidelines.
- Escalating approvals to reduce approval turnaround times.
- Approval for out-of-network treatments when in-network
resources are unavailable.
Other Important Information
Depending on how long the members need additional assistance,
Health Net may take additional steps to ensure its members have
access to necessary healthcare services.
About Health Net
Founded in California more than
40 years ago, Health Net, a wholly owned subsidiary of Centene
Corporation, believes that every person deserves a safety net for
their health, regardless of age, income, employment status or
current state of health. Today, we provide health plans for
individuals, families, businesses of every size and people who
qualify for Medi-Cal or Medicare. Together with our 90,000 network
providers, Health Net serves three million members across the
state. We also offer access to substance abuse programs, behavioral
health services, employee assistance programs and managed health
care products related to prescription drugs. We make these health
plans and services available through Health Net, LLC and its
subsidiaries: Health Net of California, Inc., Health Net Life Insurance
Company and Health Net Community Solutions, Inc. These entities are
wholly owned subsidiaries of Centene Corporation, a leading
healthcare enterprise committed to transforming the health of the
communities we serve, one person at a time. Health Net employs more
than 6,300 people in California
who work at one of five regional Talent Hub offices. For more
information, visit www.HealthNet.com.
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SOURCE Health Net