NCO Group to Report Third Quarter Results on November 1, 2004 and Host Investor Call on November 2, 2004 HORSHAM, Pa., Oct. 25 /PRNewswire-FirstCall/ -- NCO Group, Inc. ("NCO")(NASDAQ:NCOG), a leading provider of business process outsourcing services, announced today that it will report third quarter earnings after the close of business on Monday, November 1, 2004. The Company also announced that it will host an investor conference call on Tuesday, November 2, 2004, at 10:00 a.m., ET, to address the items discussed in the press release for the third quarter earnings in more detail and to allow the investment community an opportunity to ask questions. Interested parties can access the conference call by dialing (888) 209-7450 (domestic callers) or (706) 643-7734 (international callers) and providing the pass code 1822710. A taped replay of the conference call will be made available for seven days and can be accessed by interested parties by dialing (800) 642-1687 (domestic callers) or (706) 645-9291 (international callers) and providing the pass code 1822710. NCO Group, Inc. is a leading provider of business process outsourcing services including accounts receivable management, customer relationship management and other services. NCO provides services through over 90 offices in the United States, Canada, the United Kingdom, India, Barbados and the Philippines. For further information: At NCO Group, Inc. Michael J. Barrist, Chairman and CEO Steven L. Winokur, EVP, Finance and CFO (215) 441-3000 http://www.ncogroup.com/ DATASOURCE: NCO Group, Inc. CONTACT: Michael J. Barrist, Chairman and CEO, or Steven L. Winokur, EVP, Finance and CFO, both of NCO Group, Inc., +1-215-441-3000 Web site: http://www.ncogroup.com/

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