Midsize Swiss enterprises often demonstrate
a preference for cybersecurity solutions and services that are
locally based, ISG Provider Lens™ report says
Swiss enterprises that are feeling an increased risk of
AI-enhanced cyberattacks are looking for solutions and services
that can provide equally sophisticated cybersecurity protection,
according to a new research report published today by Information
Services Group (ISG) (Nasdaq: III), a leading global technology
research and advisory firm.
The 2024 ISG Provider Lens™ Cybersecurity - Solutions and
Services report for Switzerland finds that although advances in AI
and quantum technology could lead to new and more devastating
threats to Swiss enterprises, a growing number of cybersecurity
providers are poised and ready to fight fire with fire. Enterprises
in Switzerland increasingly expect these providers to implement
innovative solutions, including AI, automation and proactive
prevention services, to stay ahead in the race against
cybercriminals, the ISG report says.
“Many Swiss companies, especially midsize ones, are suffering
from a shortage of cybersecurity specialists,” said Uwe Ladwig,
managing director, ISG Switzerland. “That is why their IT managers
are turning to external services, such as security operations
centers, for assistance.”
Concerns about cybersecurity extend beyond the company’s own
protection, the ISG report says. Stringent legal regulations are
forcing Swiss enterprises to implement stronger security measures
to prevent cyberattacks, the report says. These measures apply
especially to data protection, which has long been a top priority
in Switzerland, a country known throughout the world for the
privacy of its banking, ISG says. The assets of these big banks are
heavily dependent on data, the ISG report says.
In addition, there is generally greater trust in Switzerland's
own resources, the ISG report says. According to the report,
this attitude has been further strengthened in recent years by
concerns about the data protection agreement with the U.S. As a
result, providers of IT products and IT services that can offer
those services in Switzerland are attracting greater interest from
Swiss enterprises, ISG says. According to the report, this applies
especially to the operation of solutions, such as cloud solutions
and security operations centers. Midsize Swiss companies, in
particular, seem to attach considerable importance to what is
commonly referred to as “Swissness,” and are apt to give an edge to
locally based providers, the ISG report says.
“Midsize Swiss enterprises often have distinct cybersecurity
requirements,” said Jan Erik Aase, partner and global leader, ISG
Provider Lens Research. “When looking for a provider, they consider
communication and cultural aspects as particularly important in the
decision-making process.”
The report also examines how what was once just considered IT
security has steadily evolved into corporate security.
For more insights into the cybersecurity challenges that
enterprises in Switzerland face, including contending with
regulations and anticipating future threats, and ISG’s advice for
addressing them, see the ISG Provider Lens™ Focal Points briefing
here.
The 2024 ISG Provider Lens™ Cybersecurity - Solutions and
Services report for Switzerland evaluates the capabilities of 89
providers across seven quadrants: Identity and Access Management,
Extended Detection and Response (Global), Security Service Edge
(Global), Technical Security Services, Strategic Security Services,
Managed Security Services – SOC and Managed Security Services - SOC
(Midmarket).
The report names IBM as a Leader in five quadrants, while Eviden
and Swisscom are named as Leaders in four quadrants each.
Accenture, Deutsche Telekom, HCLTech, InfoGuard, ISPIN and United
Security Providers are named as Leaders in three quadrants each,
while Aveniq, Capgemini, Microsoft, Palo Alto Networks and Wipro
are named as Leaders in two quadrants each. Axians, Bechtle,
Broadcom, Cato Networks, Cisco, CrowdStrike, Deloitte, DXC
Technology, Ergon Informatik, Forcepoint, Fortinet, KPMG, Netskope,
Nevis, Okta, Orange Cyberdefense, Ping Identity, SailPoint,
SentinelOne, TCS, Trend Micro, UMB, Versa Networks, Wavestone and
Zscaler are named as Leaders in one quadrant each.
In addition, Kudelski Security, Skyhigh Security, Thales and
Trellix are named as Rising Stars — companies with a “promising
portfolio” and “high future potential” by ISG’s definition — in one
quadrant each.
In the area of customer experience, Zensar Technologies is named
the global ISG CX Star Performer for 2024 among Cybersecurity –
Solutions and Services partners. Zensar Technologies earned the
highest customer satisfaction scores in ISG's Voice of the Customer
survey, part of the ISG Star of Excellence™ program, the premier
quality recognition for the technology and business services
industry.
Customized versions of the report are available from InfoGuard
and Swisscom.
The 2024 ISG Provider Lens™ Cybersecurity - Solutions and
Services report for Switzerland is available to subscribers or for
one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of insights to help guide their
selection of appropriate sourcing partners, while ISG advisors use
the reports to validate their own market knowledge and make
recommendations to ISG's enterprise clients. The research currently
covers providers offering their services globally, across Europe,
as well as in the U.S., Canada, Mexico, Brazil, the U.K., France,
Benelux, Germany, Switzerland, the Nordics, Australia and
Singapore/Malaysia, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240722593627/en/
Press: Philipp Jaensch, ISG +49 151 730 365 76
philipp.jaensch@isg-one.com
Matthias Longo, for ISG +49 152 341 464 63
matthias@longo-pr.de
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