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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

 

FORM 8-K

 

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): October 30, 2024

 

 

CSG SYSTEMS INTERNATIONAL, INC.

(Exact name of Registrant as Specified in Its Charter)

 

 

Delaware

0-27512

47-0783182

(State or Other Jurisdiction
of Incorporation)

(Commission File Number)

(IRS Employer
Identification No.)

 

 

 

 

 

169 Inverness Dr W

Suite 300

 

Englewood, Colorado

 

80112

(Address of Principal Executive Offices)

 

(Zip Code)

 

Registrant’s Telephone Number, Including Area Code: 303 200-2000

 

 

(Former Name or Former Address, if Changed Since Last Report)

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:


Title of each class

 

Trading
Symbol(s)

 


Name of each exchange on which registered

Common Stock, Par Value $0.01 Per Share

 

CSGS

 

The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

 


Item 1.01. Entry into a Material Definitive Agreement.

Summary of Material Definitive Agreement. CSG Systems International, Inc. (“CSG”) currently generates a material portion of its revenues from Comcast Cable Communications Management, LLC, an affiliate of Comcast Corporation (“Comcast”), under a multi-year Master Subscriber Management System Agreement (the “Current Agreement”). The Current Agreement is scheduled to expire on December 31, 2025. For the second quarter ended June 30, 2024, CSG generated approximately 19% of its total revenues from Comcast.

On October 30, 2024, CSG entered into an amendment to its Current Agreement with Comcast (the “Amended Agreement”). The key terms of the Amended Agreement are as follows:

The Amended Agreement extends CSG’s contractual relationship with Comcast through December 31, 2030.
The fees to be generated under the Amended Agreement will be based primarily on monthly charges for SaaS and related services per Comcast residential customer account, and various other ancillary services based on actual usage. The Amended Agreement includes annual price escalators beginning in 2026 and certain of the per-unit fees include volume-based pricing tiers. CSG did not provide a renewal discount to Comcast in the Amended Agreement.
The Amended Agreement contains certain financial commitments associated with the number of Comcast residential customer accounts that are to be processed on CSG’s systems.
CSG maintains the exclusive right to provide print and mail services to all Comcast residential customer accounts through the term of the Amended Agreement.
The Amended Agreement contains certain rights and obligations of both parties, including the following key items: (i) the termination of the agreement under certain conditions; (ii) various service level commitments; and (iii) remedies and limitations on liabilities associated with specified breaches of contractual obligations.

A copy of the Amended Agreement, with confidential information redacted, will be filed as an exhibit to CSG’s Form 10-K for the year ended December 31, 2024.

Item 7.01. Regulation FD Disclosure.

The following information is furnished pursuant to Item 7.01 (Regulation FD Disclosure). This information shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

On November 4, 2024, CSG issued a press release announcing that it had entered into an Amended Agreement with Comcast. A copy of such press release is attached to this Form 8-K as Exhibit 99.1 and is incorporated into this section by reference.

Item 9.01.

Financial Statements and Exhibits.

(d) Exhibits

Exhibit

Number

Description

99.1

Press release of CSG Systems International, Inc. dated November 4, 2024

104

Cover Page Interactive Data File (embedded within Inline XBRL document)


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

 

 

CSG SYSTEMS INTERNATIONAL, INC.

 

 

 

 

Date:

November 4, 2024

By:

/s/ Lori J. Szwanek

 

 

 

Lori J. Szwanek
Chief Accounting Officer

 


EXHIBIT 99.1

CSG Announces 6-Year Contract Renewal with Comcast

 

Denver, November 4, 2024 – CSG® (NASDAQ: CSGS) and Comcast today announce that they signed a 6-year contract renewal through December 31, 2030 extending their 35+ year relationship.

 

“Our long-standing partnership with Comcast is a testament to both companies’ unwavering commitment to delivering extraordinary experiences for their customers,” said Mike Woods, EVP and President of North America Communications, Media and Technology, CSG. “Our collective teams have worked tirelessly, side-by-side to bring innovative products to market. We are honored and humbled by Comcast’s continued confidence in our solutions and people as they continue to invest in and transform their business.”

 

Comcast will continue to rely on CSG’s platforms to support its residential video, broadband and digital phone customer base.

 

“The hallmark of any long-standing partnership is a commitment to win-win innovation, reliability and growth,” said Mike Crisafulli, Chief Information Officer, Comcast Cable. “We appreciate CSG’s partnership as Comcast delivers exceptional connectivity, content and experiences to our customers.”

 

CSG management will discuss this contract renewal in more detail during their third quarter earnings call at 3:00 p.m. mountain on Wednesday November 6th. A link to the webcast can be found here.

 

 

# # #

 

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

 

Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.

 

Contacts:

Julia Dakhlia

Public Relations

+1 (402) 431-7376

julia.dakhlia@csgi.com

 

John Rea

Investor Relations

+1 (210) 687-4409

john.rea@csgi.com


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