From Forever Subscriptions to Vampire Subscriptions: New research reveals conflicting habits defining the global subscription economy
2024年9月17日 - 10:00PM
One in three Americans now pay for a subscription they never use
and 35% have lost track of how much they spend on subscriptions
each month. According to a new report from Bango, this makes
American subscribers the most likely to lose track of their
spending, compared with Europeans (28%) and those in Latin American
(27%).
These findings and more come from the newly released Bango
report, Super Bundling: Global trends, which explains the
top ten trends defining the Subscription Wars from over
15,000 subscribers across the USA, Europe and LATAM.
One such trend is the rise of ‘Vampire Subscriptions’ — those
long-forgotten subscriptions that suck money out of consumers’ bank
accounts without them even realising. For Americans, this is
becoming increasingly common, with 44% saying they struggle to keep
track of where and how they signed up to these subscriptions.
While Americans struggle the most with this issue, it’s a
problem that exists across all regions surveyed. 39% of LATAM
subscribers also find it hard to keep track of their subscriptions,
as do a third of European subscribers.
Another trend in the research is ‘Forever Subscriptions’, those
that users never pause or cancel. Three-quarters of Americans
report having at least one of these ‘Forever Subscriptions’ showing
a high degree of loyalty.
Internationally, subscribers are struggling to stay on top of
their subscriptions as more and more services enter the market. For
Bango, this is yet more reason for all-in-one subscription hubs,
allowing consumers to manage all their subscriptions centrally,
paid for via one transparent bill.
The data agrees, with almost half of European subscribers (46%)
saying they would spend more time using their subscription services
if an all-in-one platform was available. This demand is even higher
in the USA (54% agree) and in LATAM (68% agree).
As Paul Larbey, CEO at Bango explains, “While full-service
content hubs like Verizon +play are on the rise in the USA, there’s
still more to be done to make them mainstream. Content hubs have
yet to properly break into the European and LATAM markets even
though the demand is there from consumers.
“What’s clear is that subscribers want choice and flexibility
without the annoyance of juggling multiple accounts and bills.
Super Bundling through content hubs finally brings that level of
flexibility — aggregating multiple services into one single
platform with ease. It’s an approach that puts the subscriber first
while allowing subscription services to share users rather than
fighting over them.”
To find out more global subscriber trends, download the full
Bango Super Bundling: Global trends report here.
About Bango
Bango enables content providers to reach more paying customers
through global partnerships. Bango revolutionized the monetization
of digital content and services, by opening-up online payments to
mobile phone users worldwide. Today, the Digital Vending Machine®
is driving the rapid growth of the subscriptions economy, powering
choice and control for subscribers.
The world’s largest content providers, including Amazon, Google
and Microsoft, trust Bango technology to reach subscribers
everywhere.
Bango, where people subscribe. For more information, visit
www.bango.com
Media contactHenry Soundy / Trisha
BahlWildfirebango@wildfirepr.com
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