FRANKLIN, Tenn., Dec. 3, 2014 /PRNewswire/ -- Experian Health
and Passport®, the healthcare-industry leader for a
single revenue-cycle platform, today announced that, according to
the 2014 KLAS Patient Access Report, it leads the market,
surpassing other vendors in terms of mindshare and performance.
Experian Health's patient access solution, eCare NEXT®,
was analyzed for the report and scored highest overall due to the
growth in adoption and respondents' strong satisfaction with its
ease of use and product functionality.
"We are extremely pleased by the results of the KLAS report,"
said Scott Bagwell, president of
Experian Health. "The Experian Health team is committed to ensuring
our customers achieve the highest level of product performance and
service that they expect. We are focused on continuous innovation
and constantly evaluating new ways to both improve and streamline
the revenue cycle process. eCare NEXT was designed to empower a
more efficient, accurate and productive workflow by automating
manual processes, exception-based processing and accelerating cash
flow."
The report looks at how enterprise vendors performed across
several different categories. Experian Health ranked highest in all
categories, including Eligibility Verification, Address
Verification/Patient ID, Propensity to Pay,
Preauthorization/Precertification, Registration QA, Patient
Responsibility Estimator and Point-of-Service Collections.
Additional findings from the report show that 23 percent of the
providers are looking to add patient-access functionality to
achieve an enterprise workflow environment or consolidate to a
single vendor partner.
eCare NEXT is an integrated workflow platform incorporating
Touchless Processing™ to automate revenue cycle
workflows intelligently and clear patients financially. This
approach enables healthcare organizations to centralize operations,
where appropriate, and focus resource efforts only on those
exceptions that need attention. The resulting benefit is
significant in that it optimizes payment certainty across all
patients while enabling healthcare providers to manage all orders,
scheduling, registration and financial clearance through a single
business partner. eCare NEXT also supports population health
management initiatives by streamlining workflow, identifying and
managing specialty members at the point of service, and reducing
readmissions.
The 2014 Patient Access Report was recently published by
KLAS, the leading source of healthcare information technology
vendor performance metrics, providing accurate, honest and
impartial ratings to help healthcare providers make informed
decisions. The independently owned and operated organization
monitors vendor performance by gathering feedback from healthcare
providers across North America and
ranks vendor products based on overall customer satisfaction. KLAS
conducts more than 1,900 healthcare-provider interviews per month
and has ratings on more than 250 healthcare-technology vendors and
more than 900 products and services.
About KLAS
KLAS is a research firm on a global mission
to improve healthcare delivery by enabling providers to be heard
and counted. Working with thousands of healthcare executives and
clinicians, KLAS gathers data on software, services, medical
equipment and infrastructure systems to deliver timely reports,
trends and statistical overviews. The research directly
represents the provider voice and acts as a catalyst for
improving supplier performance. KLAS was founded in 1996, and their
staff and advisory board average 25 years of healthcare information
technology experience. Follow KLAS on Twitter at
www.twitter.com/KLASresearch.
About Experian Health and Passport
Experian Health and
Passport provide a single solution for the healthcare industry that
redefines revenue cycle efficiency and effectiveness. More than
2,800 hospitals and 10,000 other healthcare organizations
representing over 100,000 providers nationwide rely on the
company's best-in-class technology through every facet of the
revenue cycle — including orders and scheduling, patient access,
claims and contract management, patient engagement, patient
collections optimization and population health management. From
initial patient access to actionable, real-time data and analytics,
the eCare NEXT platform combines Touchless Processing and an
exception-based workflow to help healthcare organizations achieve
payment certainty by automating workflow, optimizing payments from
patients and payers, creating business intelligence and mitigating
risk. For more information on the Experian Health and Passport
suite of products and services, visit www.experian.com/health and
www.passporthealth.com.
About Experian
Experian® is the leading
global information services company, providing data and analytical
tools to clients around the world. The Group helps businesses to
manage credit risk, prevent fraud, target marketing offers and
automate decision making. Experian also helps individuals to check
their credit report and credit score, and protect against identity
theft.
Experian plc is listed on the London Stock Exchange (EXPN) and
is a constituent of the FTSE 100 index. Total revenue for the year
ended March 31, 2014, was
US$4.8 billion. Experian employs
approximately 16,000 people in 39 countries and has its corporate
headquarters in Dublin, Ireland,
with operational headquarters in Nottingham, UK; California, US; and Sao Paulo, Brazil.
For more information, visit http://www.experianplc.com.
Experian and the Experian marks used herein are trademarks or
registered trademarks of Experian Information Solutions, Inc. Other
product and company names mentioned herein are the property of
their respective owners.
Contact
Roslyn
Whitehurst
Experian Public Relations
1
714 830 5578
roslyn.whitehurst@experian.com
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SOURCE Experian Health and Passport
