Ooma Office Wins PCMag 2024 Business Choice Award For VoIP Service
2024年4月17日 - 9:00PM
ビジネスワイヤ(英語)
Ooma, Inc., a smart communications platform for businesses and
consumers, today announced the company’s Ooma Office phone service
has won PCMag’s prestigious Business Choice Awards for Overall VoIP
Service as well as for IT-Managed Voice Service.
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Ooma today announced the company’s Ooma
Office phone service has won PCMag’s prestigious Business Choice
Awards for Overall VoIP Service as well as for IT-Managed Voice
Service. The award
(https://www.pcmag.com/articles/business-choice-2024-top-voip-services-for-your-office)
is based on the magazine’s annual Business Choice survey of its
readers, with Ooma’s overall satisfaction score of 8.6 out of 10 a
half-point ahead of the second-place finisher and 1.2 points above
the average for all 17 VoIP providers in the survey. (Graphic:
Business Wire)
The award
(https://www.pcmag.com/articles/business-choice-2024-top-voip-services-for-your-office)
is based on the magazine’s annual Business Choice survey of its
readers, with Ooma emerging as the top provider of VoIP phone
service among 17 finalists including Microsoft Teams, RingCentral,
Nextiva, Vonage and Zoom.
“Ooma once again dominates our survey and outscores its
competitors in practically every category,” PCMag said in its story
about the award. “The IT administrators who deploy and manage the
service for their companies also rate it well above the competition
in almost every qualitative measure we poll for.”
Ooma’s overall satisfaction score of 8.6 out of 10 is a
half-point ahead of the second-place finisher and 1.2 points above
the average for all 17 VoIP providers in the survey.
“Among all those companies competing, Silicon Valley-based Ooma
reigns supreme as our top-rated VoIP provider,” the PCMag story
continues. “It's the top scorer, or tied for the top, in 14 out of
15 metrics we query readers about—and even when it comes in second,
it's not far behind.”
Those metrics, in addition to Overall Satisfaction, include
Installation, Cost, Reliability, Ease of Use, Tech Support, Call
Quality, CRM Integration and Likelihood to Recommend.
This year, for the first time, PCMag expanded its survey with
questions specifically aimed at information technology
managers.
“There's a whole layer to VoIP services that general users don't
have to consider: How well does that office VoIP work for the IT
managers who have to deploy and maintain it?,” PCMag said in its
story. “For the IT staff who took the Business Choice VoIP survey,
the answers are very familiar. Ooma again dominates the standings
with a plethora of high scores, in particular for cost, ease of
use, call quality, security, and email integration with the
platform. It's the service IT managers prefer by a wide
margin.”
“We built Ooma Office from the ground up for small businesses,
yet with powerful features that support businesses as they grow
larger,” said Jim Gustke, senior vice president of marketing at
Ooma. “We’re honored that PCMag’s readers, from small business
owners to professional IT managers, regard Ooma as rising above the
usual split between phone services that are either under-featured
for small businesses or overly complex for larger
organizations.”
Ooma Office (https://www.ooma.com/small-business-phone-systems/)
offers a set of features curated to meet the needs of small and
medium businesses. Service plans start at $19.95 a month per user,
excluding taxes and fees, with no long-term contract required.
Customers have their choice of interface – conventional analog
phones, IP phones, virtual service through the Ooma Office desktop
and mobile apps, or any combination of the four. Advanced features,
such as a virtual receptionist, ring groups, videoconferencing,
text messaging, call queueing and multi-site access, combine to
make small businesses sound big.
About Ooma
Ooma (NYSE: OOMA) creates powerful connected experiences for
businesses, consumers and service providers, delivered through
smart cloud-based communications platforms and services. For
businesses of all sizes, Ooma offers advanced voice and
collaboration features including messaging, intelligent virtual
receptionists and video meetings. Ooma’s all-in-one replacement for
analog phone lines helps businesses maintain mission-critical
systems by moving connectivity to the cloud. For consumers, Ooma’s
residential phone service provides PureVoice HD voice quality,
advanced features and integration with mobile devices. Learn more
at www.ooma.com or www.ooma.ca in Canada.
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version on businesswire.com: https://www.businesswire.com/news/home/20240417568783/en/
MEDIA CONTACT: Mike Langberg at Ooma press@ooma.com
650-566-6693
INVESTOR CONTACT: Matt Robison at Ooma ir@ooma.com
650-300-1480
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