Financial and retail technology leader replaced legacy HR
systems with a single platform to increase operational efficiency
and improve the employee experience
AUSTIN,
Texas, May 12, 2022 /PRNewswire/ -- Diebold
Nixdorf, a global leader in enabling connected commerce, has
implemented Oracle Fusion Cloud Human Capital Management
(HCM) to replace its network of local HR systems on a single
platform. With Oracle Cloud HCM, the company's HR team will be able
to operate more efficiently and gain deeper insights about its
global workforce, which includes more than 20,000 employees and has
a presence in more than 100 countries.
In 2016, Diebold, Incorporated acquired Wincor Nixdorf to create
Diebold Nixdorf, a global organization that specializes in the
sale, manufacture, installation and service of self-service
transaction systems for banks and retailers around the world. After
the acquisition, Diebold Nixdorf was operating on a series of
legacy HR systems across different countries that each stored
different kinds of employee information. This made it difficult and
time consuming to gather insights about its global workforce or
find basic information such as the cost of payroll or amount of
employee turnover. To address these challenges and establish a
unified platform to support its global operations, Diebold Nixdorf
selected Oracle Cloud HCM for its ability to deliver a complete
solution to streamline HR processes and deliver comprehensive
workforce insights.
"Our HR strategy doesn't work without technology, which helps us
to streamline processes across our company so people can focus on
the core parts of their job. As we thought about what we needed
from our new HR technology system, we decided that having a unified
set of HR data about every employee in every region would help us
get the answers we needed in a timely manner," said Tiffanie Lewis, vice president of HR technology
and service solutions, Diebold Nixdorf. "Out of the vendors we
considered, Oracle Cloud HCM was the clear winner as it brought
together all our HR operations on a single platform and enabled us
to gain deeper insights into workforce trends and operate more
efficiently."
Diebold Nixdorf began its multi-year journey with the Oracle
Cloud HCM Goals and Performance and Core HR modules. Additional
modules, developed and integrated with the strategic support of
long-time Oracle partner, Accenture, enable Diebold Nixdorf to
unify its disconnected HR data into a complete solution that
connects every human resource process from hire to retire. By
having one source of truth for HR data, Diebold Nixdorf has been
able to simplify HR operations for employees, managers and HR
leaders. For example, employees and managers now have self-service
access to HR processes, saving HR teams from manually processing
simple changes such as changing a home address or direct deposit
account. Additionally, with Oracle HR Help Desk, part of Oracle
Cloud HCM, the Diebold Nixdorf team now has deeper insights into HR
requests to help them improve efficiency and deliver answers more
quickly to enhance the employee experience.
"The last three years have presented a lot of opportunities for
companies like Diebold Nixdorf as people embraced digital solutions
for shopping and banking. To meet these changing consumer
behaviors, Diebold Nixdorf needed clear insights into its workforce
so it could adapt its resources, scale operations, and capitalize
on demand," said Yvette Cameron,
senior vice president of global product strategy, Oracle Cloud HCM.
"With Oracle Cloud HCM, Diebold Nixdorf has a single unified HR
system that will support its growth, now and into the future. The
constant stream of innovation updates that we deliver every 90 days
will help make processes simpler for their HR teams and employees
alike, which will ultimately mean they have to spend less time on
administrative tasks and can instead focus on adding value to their
customers."
Learn more about how Diebold Nixdorf is using Oracle Cloud HCM
to improve the employee experience here:
https://www.oracle.com/human-capital-management/events/what-matters/
About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in
enabling connected commerce. We automate, digitize and transform
the way people bank and shop. As a partner to the majority of the
world's top 100 financial institutions and top 25 global retailers,
our integrated solutions connect digital and physical channels
conveniently, securely and efficiently for millions of consumers
each day. The company has a presence in more than 100 countries
with approximately 22,000 employees worldwide. Visit
www.DieboldNixdorf.com for more information.
Twitter: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
About Oracle
Oracle offers integrated suites of applications plus secure,
autonomous infrastructure in the Oracle Cloud. For more information
about Oracle (NYSE: ORCL), please visit us
at www.oracle.com.
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