Digital self-service technology is part of ADIB's commitment
to innovation and to providing a seamless banking experience for
its customers
ABU DHABI and NORTH CANTON, Ohio, May
25, 2021 /PRNewswire/ -- Emirati financial institution Abu
Dhabi Islamic Bank (ADIB) is expanding its partnership with
Diebold Nixdorf, a global leader in
driving connected commerce for the banking and retail industries,
by installing integrated technology that offers the services of a
mini-branch in an additional self-service channel.
Branded 'Smart Tellers' by ADIB, the ATMs provide customers with
a fast, private and secure experience that is conveniently
available 24 hours a day. Customers will have access to a wide
variety of bank services, such as opening a bank account guided by
a video banker on the screen, instantly obtaining a personalized
card, updating the details of their account, as well as the regular
services of an ATM like withdrawing and depositing cash.
The futuristic design of the self-service technology includes a
19-inch multi-touch screen and comes equipped with a debit card
dispenser, biometric signature pad, a document scanner and
statement printer, a specialized ID card reader, cash machine for
withdrawals and deposits and coin dispenser as well as a near field
communication (NFC) receiver for contactless transactions.
Several of these Smart Tellers have already been installed in
ADIB branches in Abu Dhabi,
Al Ain, Ras Al Khaimah, Dubai and Sharjah, and the bank has already committed to
installing more in other locations over the coming months.
Philip King, Global Head of
Retail Banking at ADIB said: "The introduction of Smart Tellers
to ADIB's branch network represents another channel for customers
to access essential banking services in a fast, secure, and
convenient manner. Whether opening a bank account, applying for a
new card, or managing finances, Diebold
Nixdorf's self-service technology makes customers lives
easier. Our plan to install more Smart Tellers in key UAE locations
is further demonstration of ADIB's commitment to provide innovative
digital solutions that improve customers' banking experience."
Habib Hanna, Managing Director
Middle East, Diebold Nixdorf
said: "Client-centric innovation is paramount for both ADIB and
Diebold Nixdorf. That's why we are honored to participate in this
new phase of ADIB's digital transformation journey. This fully
digital solution has been designed first and foremost with the
customer in mind, not only to enhance their banking experience but
also to provide all the necessary guarantees for secure
transactions. For ADIB, this innovation in their self-service
channel will ultimately optimize the performance of their
operations whilst allowing for significant cost efficiencies."
About ADIB
ADIB is a leading bank in the UAE with more
than AED 127 billion in assets. The bank also offers world-class
online, mobile and phone banking services, providing clients with
seamless digital access to their accounts 24 hours a day. ADIB
provides retail, corporate, business, private banking and wealth
management solutions. The bank was established in 1997 and its
shares are traded on the Abu Dhabi Securities Exchange (ADX).
ADIB has presence in six strategic markets: Egypt, where it has 70 branches, the
Kingdom of Saudi Arabia, the
United Kingdom, Sudan and Iraq.
Named World's Best Islamic Bank by The Financial Times' The
Banker publication, ADIB has a rich track record of innovation,
including introducing the award-winning Ghina savings account,
award-winning co-branded cards with Emirates airlines, Etihad and
Etisalat and a wide range of financing products. For more
information, please visit www.adib.ae.
About Diebold
Nixdorf
Diebold
Nixdorf, Incorporated (NYSE: DBD) is a world leader in
enabling connected commerce. We automate, digitize and transform
the way people bank and shop. As a partner to the majority of the
world's top 100 financial institutions and top 25 global retailers,
our integrated solutions connect digital and physical channels
conveniently, securely and efficiently for millions of consumers
each day. The company has a presence in more than 100
countries with approximately 22,000 employees worldwide. Visit
www.DieboldNixdorf.com for more information.
Twitter: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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