Agreement represents the first
Microsoft® Windows® 10 implementation in
the Middle East
MUSCAT, Oman and NORTH CANTON, Ohio, Feb. 11, 2019 /PRNewswire/ -- Sohar
International, a world-class Omani service company operating in the
banking sector, is providing its customers with new, digitized
self-service solutions from Diebold
Nixdorf (NYSE: DBD), a world leader in driving connected
commerce.
As part of its digital transformation strategy, Sohar
International has purchased a mix of automated teller machines
(ATMs) and cash-recycling technology with the latest
Microsoft® Windows® 10
operating system. This solution will enable new devices and
innovative solutions to enhance consumers' experiences and improve
and modernize the way consumers engage with the bank. This
represents the first Windows 10 implementation on ATMs in the
Middle East.
Sohar International Deputy General Manager of Information
Technology and Alternate Channels Mujahid Al Zadjali said, "In our
journey to redefine banking, we are pleased to partner with
Diebold Nixdorf to become the first
bank in the Middle East region to
implement Windows 10 on ATMs. We continually seek innovative
solutions to build upon our existing digital infrastructure to
unlock new opportunities for the bank while elevating the
experience for our valued customers."
By using Vynamic™ View software, Diebold Nixdorf and CNS, its partner in
Oman, ensure the consistent
management and reliable operation of the multivendor ATM network.
Vynamic View makes it possible to manage devices of different
manufacturers with consistent quality while optimizing uptime to
ensure availability to customers. With this solution, Sohar
International receives a large number of status and event messages
and automatically converts them into service orders. On the
basis of the detailed information provided, Vynamic View decides,
for example, whether a technician is necessary or whether the fault
can be rectified remotely. In addition, with its software
deployment function, the solution automates the software
distribution to the systems in the network and uses integrated
inventory management to record the installed hardware and
software.
Sohar International also implemented Diebold Nixdorf's Vynamic™ Security software
suite, which includes intrusion protection, access protection and
hard-disk encryption for its new Diebold Nixdorf ATMs. Vynamic
Security provides a tightly integrated, multi-layer approach in
order to protect self-service terminals, operating systems and
customer data against historical and newly-evolving attack
vectors.
"We are excited to partner with Sohar International to provide
their customers with advanced solutions designed to enforce the
banks digital transformation strategy," said Osama Awad, area manager, Oman, Diebold
Nixdorf. "With Vynamic View, we can help the bank achieve
their goals of increasing the availability of their ATM network and
improving overall customer satisfaction, and by migrating their
self-service network to Windows 10, they can enhance their
customers' experience at the ATM even further."
About Sohar International
With the objective
to become a world-class Omani services company that helps
customers, community and people to prosper and grow, Sohar
International operates with a view to help people 'win' by
delivering responsive banking for their ever-changing world,
complementing their growth and prosperity with international
standard service delivery. The Bank seeks to redefine banking in
Oman through transformational
developments centered on the principles of More Velocity, making
everything simple and fast; More Value, ensuring relevance and
connectivity to customers' world; and More Vision, liberating
stakeholders through talented leadership.
About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a
world leader in enabling connected commerce for millions of
consumers each day across the financial and retail industries. Its
software-defined solutions bridge the physical and digital worlds
of cash and consumer transactions conveniently, securely and
efficiently. As an innovation partner for nearly all of the world's
top 100 financial institutions and a majority of the top 25 global
retailers, Diebold Nixdorf delivers
unparalleled services and technology that are essential to evolve
in an 'always on' and changing consumer landscape. The company has
a presence in more than 130 countries with approximately 23,000
employees worldwide. Visit www.DieboldNixdorf.com for more
information.
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