Vroom Partners with West Virginia DMV To Reduce Wait Time for Vehicle Titles
2023年11月8日 - 2:00AM
ビジネスワイヤ(英語)
Innovative digital title registration
program is next step in company’s commitment to improving the car
buying experience
Vroom, Inc. (Nasdaq:VRM), a leading automotive ecommerce
platform dedicated to improving the buying and selling of used
vehicles, announced today the company is partnering with the state
of West Virginia to launch its National Digital Title Clearinghouse
(NDTC). As the only retailer with access to this digital title
clearinghouse, Vroom will be able to transfer out-of-state titles
into the company’s name and significantly reduce the timeline for
processing them.
“Vroom’s mission is to create a car buying experience for
customers that is easy and provides them peace of mind,” said Tom
Shortt, Chief Executive Officer of Vroom. “We would like to thank
West Virginia Governor Jim Justice and DMV Commissioner Everett
Frazier for their leadership and partnership as we work together to
lead the digitization of vehicle titling. We know that streamlining
this part of the process makes for a better customer experience and
is one step closer to delivering on Vroom’s goal to be best in
class in titles and registrations.”
West Virginia’s NDTC developed by Champ Titles, Inc. and its
partner Tyler Technologies, makes it the first state in the country
to introduce a titling process that is fully digitized, and has
resulted in a reduction in title turnaround times from
approximately 45 days to, in some cases, less than one day. Vroom
is the only retailer with access to the early adopter program.
“The West Virginia DMV is excited to launch its National Digital
Title Clearinghouse with Vroom as its first adopter,” said
Commissioner of the West Virginia DMV Everett Frazier. “In the same
way that Vroom is changing the way people can buy and sell cars,
this innovative, digital program from the state of West Virginia
will simplify and speed up a process that traditionally has been
challenging for customers and dealers nationally.”
Participation in West Virginia’s NDTC is another example of
Vroom’s commitment to revolutionizing the car buying and selling
experience for their customers. Along with access to thousands of
vehicles on Vroom.com, consumers get the peace of mind that all
cars undergo an extensive inspection and reconditioning process. To
provide even more confidence for customers, Vroom also allows
customers the time to get to know their new car: drive it to work,
stuff the trunk with groceries, or park it in their garage. If,
before 7 days or 250 miles (whichever comes first), they decide
it's not right, Vroom will help them exchange it for something else
or refund the purchase price. All Vroom vehicles come with the
complimentary VroomProtect Limited Warranty, which offers
mechanical repairs for 90 days from the delivery date or 6,000
miles (whichever comes first) along with one year of roadside
assistance.
About Vroom (Nasdaq: VRM)
Vroom is an innovative, end-to-end ecommerce platform that
offers a better way to buy and a better way to sell used vehicles.
The Company's scalable, data-driven technology brings all phases of
the vehicle buying and selling process to consumers wherever they
are and offers an extensive selection of vehicles, transparent
pricing, competitive financing, and at-home pick-up and
delivery.
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version on businesswire.com: https://www.businesswire.com/news/home/20231107875132/en/
Investor Relations: Vroom Jon Sandison
investors@vroom.com Media: Vroom Chris Hayes
chris.hayes@vroom.com
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