ibex Wave iX Earns 2024 TITAN Business Award for Achievement in Technology Innovation
2024年5月22日 - 10:00PM
ibex (NASDAQ: IBEX), a leading global provider of business process
outsourcing (BPO) and AI-powered customer engagement technology
solutions, today announced that the ibex Wave iX AI-enabled CX
solution suite has earned a Platinum Award for Achievement in
Technology Innovation in the 2024 TITAN Business Awards.
“ibex is proud to receive the TITAN Platinum Award for
Technology Innovation of 2024,” said ibex CEO Bob Dechant.
“Generative AI is changing the CX landscape, and ibex is leading
the way with innovative CX solutions that leverage AI to deliver
transformative CX solutions now. ibex Wave iX elevates the customer
experience, drives performance excellence, and reduces the overall
cost-to-serve for top brands around the world.”
ibex takes a solutions-driven approach to align with specific
client needs and deliver real solutions for transformative
outcomes. ibex Wave iX spans client collaboration, solution design,
CX execution, and business insights to deliver authentic digital
transformation and advanced customer-facing self-service options to
businesses of all sizes at every stage of their digital
journey.
Hosted by the International Awards Associate (IAA), the TITAN
Business Awards accepts entries from entrepreneurs, SMEs, and large
organizations alike. Regardless of whether they are private or
public, for-profit or non-profit, all participants have an equal
chance at victory, extending the opportunity to various industries
across the market.
“We extend our heartfelt congratulations to the winners and
applaud them for their outstanding work,” Thomas Brandt,
spokesperson of IAA remarked. “As a platform for entrepreneurs and
businesses, we take pride in showcasing their remarkable
achievements and acknowledging their excellence in the world of
business.”
About International Awards Associate
(IAA)Established in 2015, the International Awards
Associate (IAA) is a global organization that is dedicated to
recognizing professional excellence and outstanding achievements in
various industries. As the organizer of a wide range of prestigious
award programs such as the MUSE Creative Awards, MUSE Design
Awards, Vega Digital Awards, NYX Awards, NYX Game Awards, TITAN
Business Awards, TITAN Property Awards, London Design Awards, NY
Product Design Awards, French Design Awards, and many more, IAA
aims to honor, promote and encourage professional excellence, from
industry to industry, internationally and domestically, through
award platforms that are industry-appropriate. Website:
titanawards.com Facebook: titanbusinessawards X (Twitter):
titanawards Media Partner: MUSE.World
About ibexibex delivers innovative business
process outsourcing (BPO), smart digital marketing, online
acquisition technology, and end-to-end customer engagement
solutions to help companies acquire, engage and retain valuable
customers. Today, ibex operates a global CX delivery center model
consisting of 29 operations facilities around the world, while
deploying next generation technology to drive superior customer
experiences for many of the world’s leading companies across
retail, e-commerce, healthcare, fintech, utilities and
logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its AI-powered
Wave iX solutions suite, to manage nearly 200 million critical
customer interactions, adding over $2.2B in lifetime customer
revenue each year and driving a truly differentiated customer
experience. To learn more, visit our website at ibex.co and connect
with us on LinkedIn.
Media Contact:Dan
BurrisibexDaniel.Burris@ibex.co
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/4b112c99-0da9-4726-81ce-ac91f3d26d05
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