Las Vegas'
hometown airline earns excellence distinction for the fifth
year
LAS
VEGAS, Nov. 29, 2023 /PRNewswire/ -- Allegiant
Travel Company (NASDAQ: ALGT) is proud to announce it has been
ranked as a 2024 Four Star Low-Cost Carrier by the Airline
Passenger Experience Association (APEX), a global nonprofit
dedicated to enhancing the passenger experience. This is the
fifth time the Las Vegas-based
carrier has earned the award.
The 2024 APEX Five-Star and Four-Star Airline Awards are global
rankings entirely based on passenger feedback. Using a five-star
scale, passengers rated nearly one million flights on more than 600
airlines worldwide.
"Our team members are laser-focused on providing customers with
an experience that exceeds their expectations," said Greg Anderson, the airline's president. "It's an
honor to once again receive the APEX award because it's a testament
to how our guests feel about traveling with Allegiant."
The APEX Five Star and Four Star Airline Awards are
independently certified by a professional external auditing
company. They were created based on neutral, third-party passenger
feedback and insights gathered through APEX's partnership
with TripIt® from Concur®, the world's highest-rated
travel-organizing app.
Allegiant's ultra-low-cost business model allows the airline to
swiftly react to ever-evolving consumer trends, offering the
experiences customers desire when they go on vacation. For
example, Allegiant's Buy On Board team recently upgraded the
inflight menu to include premium brand liquor and mixers and more
beverage choices. Passengers can now find beverages such as
Johnnie Walker Blue scotch whisky,
Don Julio Reposado tequila, Grey Goose vodka and other popular
beverages, such as Modelo beer, Daou wine and La Marca
prosecco.
Allegiant is unique in that it has a dedicated in-house team to
research and select the products for the airline's inflight menus,
allowing them to respond quickly and efficiently to consumer
trends. When Modelo became the favorite beer of choice for
Americans last summer, Allegiant added the popular Mexican import
to its menu within weeks.
Allegiant's inflight menu also includes premium mixers such as
Filthy brand Margarita and Bloody Mary mixes, as well as Stirrings
brand Cosmopolitan, Old Fashioned, Mai tai, and Mule mixers.
"These premium products were added in response to test-and-learn
surveys," said Scott DeAngelo,
Allegiant's chief marketing officer. "Over 60 percent of customers
indicated that they prefer a mini liquor and mixer to come
separately, so that they can mix their own drinks instead of
purchasing a pre-mixed, canned cocktail. Allegiant is constantly
measuring customer sentiment and responding accordingly," DeAngelo
added.
For more information, visit Allegiant.com.
Allegiant – Together We
Fly™
Las Vegas-based Allegiant
(NASDAQ: ALGT) is an integrated travel company with an airline at
its heart, focused on connecting customers with the people,
places and experiences that matter most. Since
1999, Allegiant Air has linked travelers in
small-to-medium cities to world-class vacation
destinations with all-nonstop flights and industry-low average
fares. Today, Allegiant serves communities across the nation, with
base airfares less than half the cost of the average domestic
roundtrip ticket. For more information, visit us at Allegiant.com.
Media information, including photos, is available
at http://gofly.us/iiFa303wrtF
Media Contact
Phone: 702-800-2020
Email: mediarelations@allegiantair.com
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SOURCE Allegiant Travel Company