TIDMOSB 
 

LEI: 213800WTQKOQI8ELD692

OneSavings Bank plc - 2022 Annual Report and Accounts

In fulfilment of its obligations under section 4.1.3 and 6.3.5(1) of the Disclosure Guidance and Transparency Rules, OneSavings Bank plc (the "Company") hereby releases the unedited full text of its 2022 Annual Report and Accounts for the year ended 31 December 2022.

The document is now available on the Company's website at:

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A copy of the above document has been submitted to the National Storage Mechanism and will shortly be available for inspection at:

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Enquiries:

OSB GROUP PLC

Nickesha Graham-Burrell

   Group Head of Company Secretariat                                     t: 01634 835 796 

Investor relations

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osbrelations@osb.co.uk                                       t: 01634 838 973 

Brunswick

   Robin Wrench/Simone Selzer                                      t:  020 7404 5959 

About OSB GROUP PLC

OSB began trading as a bank on 1 February 2011 and was admitted to the main market of the London Stock Exchange in June 2014 (OSB.L). OSB joined the FTSE 250 index in June 2015. On 4 October 2019, OSB acquired Charter Court Financial Services Group plc (CCFS) and its subsidiary businesses. On 30 November 2020, OSB GROUP PLC became the listed entity and holding company for the OSB Group. The Group provides specialist lending and retail savings and is authorised by the Prudential Regulation Authority, part of the Bank of England, and regulated by the Financial Conduct Authority and Prudential Regulation Authority. The Group reports under two segments, OneSavings Bank and Charter Court Financial Services.

OneSavings Bank

OSB primarily targets market sub-sectors that offer high growth potential and attractive risk-adjusted returns in which it can take a leading position and where it has established expertise, platforms and capabilities. These include private rented sector Buy-to-Let, commercial and semi-commercial mortgages, residential development finance, bespoke and specialist residential lending, secured funding lines and asset finance.

OSB originates mortgages organically via specialist brokers and independent financial advisers through its specialist brands including Kent Reliance for Intermediaries and InterBay Commercial. It is differentiated through its use of highly skilled, bespoke underwriting and efficient operating model.

OSB is predominantly funded by retail savings originated through the long-established Kent Reliance name, which includes online and postal channels as well as a network of branches in the South East of England. Diversification of funding is currently provided by securitisation programmes and the Bank of England's Term Funding Scheme with additional incentives for SMEs.

Charter Court Financial Services Group

CCFS focuses on providing Buy-to-Let and specialist residential mortgages, mortgage servicing, administration and retail savings products. It operates through its brands: Precise Mortgages and Charter Savings Bank.

It is differentiated through risk management expertise and best-of-breed automated technology and systems, ensuring efficient processing, strong credit and collateral risk control and speed of product development and innovation. These factors have enabled strong balance sheet growth whilst maintaining high credit quality mortgage assets.

CCFS is predominantly funded by retail savings originated through its Charter Savings Bank brand. Diversification of funding is currently provided by securitisation programmes and the Bank of England's Term Funding Scheme with additional incentives for SMEs.

OneSavings Bank plc

Annual Report and Financial Statements

For the Year Ended 31 December 2022

Company Number: 07312896

 
Company Information                                        2 
Strategic Report                                           3 
Directors' Report                                         70 
Statement of Directors' Responsibilities in respect 
 of the Strategic Report, the Directors' Report and the 
 Financial Statements                                     76 
Independent Auditor's Report                              77 
Statement of Comprehensive Income                         92 
Statement of Financial Position                           93 
Statement of Changes in Equity                            94 
Statement of Cash Flows                                   96 
Notes to the Financial Statements                         97 
 
 
 
DIRECTORS          Graham Allatt 
                    Kalvinder Atwal 
                    Andrew Golding 
                    Noël Harwerth 
                    Sarah Hedger 
                    Rajan Kapoor 
                    Mary McNamara 
                    April Talintyre 
                    Simon Walker 
                    David Weymouth 
 
COMPANY SECRETARY  Jason Elphick 
 
REGISTERED OFFICE  Reliance House 
                    Sun Pier 
                    Chatham 
                    Kent 
                    ME4 4ET 
                    United Kingdom 
 
REGISTERED NUMBER  07312896 (England and Wales) 
 
AUDITOR            Deloitte LLP 
                   Statutory Auditor 
                   Birmingham 
                    United Kingdom 
 

The Directors present their Annual Report, including the Strategic Report, Directors' Report and Statement of Directors' Responsibilities, together with the audited Consolidated Financial Statements and Auditor's Report for the year ended 31 December 2022.

OneSavings Bank plc (the Company or OSB) is a wholly-owned subsidiary of OSB GROUP PLC (OSBG). The Group comprises OSB and its subsidiaries; the OSB Group comprises OSBG and its subsidiaries.

Our business model

The Group is a leading specialist mortgage lender, primarily focused on carefully selected sub-segments of the UK mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Our purpose is to help our customers, colleagues and communities prosper.

Resources and relationships

Brands and heritage

We have a family of specialist lending brands targeting selected segments of the mortgage market which are underserved by large UK banking institutions. We have well-established savings franchises through Kent Reliance, with its 150-year heritage, and the Charter Savings Bank brand.

Colleagues

Our team of highly skilled employees possess expertise and in-depth knowledge of the lending, property, capital and savings markets, underwriting and risk assessment, and customer management.

Infrastructure

We benefit from cost and efficiency advantages provided by our wholly-owned subsidiaries, OSB India, as well as credit expertise and mortgage administration services provided by Charter Court Financial Services (CCFS).

Relationships with intermediaries and customers

Our strong and deep relationships with the mortgage intermediaries that distribute our products continue to win us industry recognition.

Capital strength

We have a strong common equity tier one (CET1) ratio and capability to generate capital through profitability.

Our business model explained

The Group operates its lending business through two segments: OSB and CCFS.

OneSavings Bank

Through our brands we tailor our lending proposition to the specific needs of our borrowers. Under our Kent Reliance and Interbay brands all of our loans are underwritten by experienced and skilled underwriters, supported by technology to reduce the administrative burden on underwriters and mortgage intermediaries. We refer to scorecards and bureau data to support our skilled underwriter loan assessments. We consider each loan on its own merits, responding quickly and flexibly to offer the best solution for each of our customers. No case is too complex for us, and for those borrowers with more tailored or larger borrowing requirements, our Transactional Credit Committee meets three times each week, demonstrating our responsiveness to customer needs.

Buy-to-let/SME sub-segments

Buy-to-Let

We provide loans to limited companies and individuals, secured on residential property held for investment purposes. We target experienced and professional landlords or high net worth individuals with established and extensive property portfolios.

Commercial mortgages

We provide loans to limited companies and individuals, secured on commercial and semi-commercial properties held for investment purposes or for owner-occupation.

Residential development

We provide development loans to small and medium sized developers of residential property.

Funding lines

We provide loans to non-bank finance companies secured against portfolios of financial assets, principally mortgages.

Asset finance

We provide loans under hire purchase, leasing and refinancing arrangements to UK SMEs and small corporates to finance business-critical assets.

Residential sub-segment

First charge

We provide loans to individuals, secured by a first charge against their residential home. Our target customers include those with a high net worth and complex income streams, and near-prime borrowers. We are also experts in shared ownership, lending to first-time buyers and key workers buying a property in conjunction with a housing association.

Our business model explained (continued)

Charter Court Financial Services

Specialist lending business

Our Precise Mortgages brand uses an automated underwriting platform to manage mortgage applications and to deliver a rapid decision in principle, based on rigorous lending policy rules and credit scores. The platform is underpinned by extensive underwriting expertise, enabling identification of new niches and determining appropriate lending parameters. It allows for consistent underwriting within the Group's risk appetite. Quick response times help the Group to compete for the 'first look' at credit opportunities, while a robust manual verification process further strengthens the disciplined approach to credit risk.

Buy-to-Let

We provide products to professional and non-professional landlords with good quality credit histories, through a wide product offering, including personal and limited company ownership.

Residential

We provide a range of competitive products to prime borrowers and complex prime borrowers, including self-employed, as well as near-prime borrowers.

Bridging

We focus on lending to customers with short-term cash flow needs, for example, to cover light refurbishments, home improvements, auction purchases and to 'bridge' delays in obtaining mortgages and 'chain breaks'.

Second charge

Second charge products under the Precise Mortgage brand were withdrawn in the first half of 2022 and are no longer available to new customers.

Our business model explained (continued)

Retail savings

The Group is predominantly funded by retail savings deposits sourced through two brands: Kent Reliance and Charter Savings Bank (CSB).

Kent Reliance is an award-winning retail savings franchise with over 150 years of heritage and nine branches in the South East of England. It also takes deposits via post, telephone and online, while CSB, a multi award-winning retail savings bank, offers its products online and via post.

Both Banks have a wide range of savings products, including easy access, fixed term bonds, cash ISAs and business savings accounts. CSB and Kent Reliance have diversified their retail funding sources through pooled funding platforms. The range of products sourced via these platforms includes easy access, longer term bonds and non-retail deposits.

In 2022, both Banks won industry awards, including the prestigious Moneyfacts Consumer Awards for Best Bank Savings Provider, Best Cash ISA Provider and ISA Provider of the Year for CSB and Best Cash ISA Provider from Yourmoney.com Personal Finance Awards for Kent Reliance.

Kent Reliance's proposition for savers is simple: to offer consistently good-value savings products that meet customer needs for cash savings and loyalty rates for existing customers.

CSB's philosophy is to maintain and develop its award-winning business, offering competitively priced savings products. Operating with an agile, nimble approach, CSB can respond quickly to the funding requirements of the business at an advantageous cost of funds.

Our securitisation platforms

The Group has built attractive diversification opportunities to supplement its retail funding.

CCFS uses its securitisation platform as a means of providing low-cost term funding. Wholesale funding enables the business to rebalance the weighted average life of liabilities away from shorter duration retail funding and thereby optimise the funding mix. The Group recognises the cyclical nature of capital markets funding and therefore utilises it opportunistically, taking advantage of favourable market conditions.

CCFS is a programmatic issuer of high-quality residential mortgage-backed securities (RMBS) through the Precise Mortgage Funding and Charter Mortgage Funding (CMF) franchises, completing 14 securitisations worth more than GBP4.5bn to 31 December 2022.

In 2019, OSB established its Canterbury Finance securitisation programme, to enable it to issue high-quality RMBS. It has since issued five securitisations of organically originated mortgages totalling GBP5.6bn to 31 December 2022.

OSB also issued three deals totalling GBP971m of owner-occupied and Buy-to-Let acquired mortgages via Rochester Financing since 2013.

The Group also has the capability to engage in transactions which could result in the full derecognition of the underlying mortgage assets, through the sale of residual positions in its securitisation vehicles.

The Group also takes advantage of the Bank of England's funding schemes. Drawings under the Term Funding Scheme for SMEs remained at GBP4.2bn and the drawings under Index Long-Term Repo were GBP301m as at 31 December 2022 (2021: GBP4.2bn and GBPnil, respectively).

Our business model explained (continued)

Unique operating model

Customer service

The Group operates customer service functions in multiple locations across the UK including Chatham, Wolverhampton, Fareham, London and Fleet. These, together with our wholly-owned subsidiary OSB India, help us deliver on our aim of putting customers first.

The Group has proven collections capabilities and expertise in case management and supporting customers in financial difficulty.

This offers valuable insights into, as well as the opportunity to learn from, the performance of mortgage loan products. We have deep credit expertise through strong data analytical capabilities.

We deliver cost efficiencies through excellent process design and management. We have an efficient, scalable and resilient infrastructure supported by strong IT security and continue to invest in enhancing our digital offering as customer demand changes.

OSB India

OSB India (OSBI) is a wholly-owned subsidiary based in Bangalore and Hyderabad, India.

OSBI puts customer service at the heart of everything it does and we reward our colleagues based on the quality of service they provide to customers, demonstrated by our excellent customer Net Promoter Score (NPS).

At OSBI, we employ highly talented and motivated colleagues at a competitive cost. We benchmark our processes against industry best practice, challenging what we do and eliminating customer pain points as they arise. We continue to invest in developing skills that enable highly efficient service management, matching those to business needs both in India and the UK.

Various functions are also supported by OSBI, including Support Services, Operations, IT, Finance and Human Resources. We have a one team approach between the UK and India. The employee turnover in India compares favourably to local industry averages, despite an increase in the regretted attrition rate to 24% in 2022 as a result of an extremely buoyant recruitment market.

OSBI operates a fully paperless office -- all data and processing are in the UK.

Environmental, social and governance (ESG)

We operate in a sustainable way with relevant Environmental, Social and Governance matters at the heart of all everything we do.

As a specialist lender, we have been long aware of our responsibilities and the positive impact we can make in society through our activities.

In 2022, we made progress on our path to achieve our commitment to net zero greenhouse gas emissions by 2050. We also launched our first of a range of mortgage products to improve the energy efficiency of a property.

We also renewed our commitment to have 33% women in senior management roles in the UK by 2023 and donated nearly GBP225k to charitable causes in the year.

Relationships with our key stakeholders

Building strong relationships with all of our stakeholders through regular engagement and open dialogue is fundamental to achieving the Group's purpose to help our customers, colleagues and communities prosper. Our relationships with our stakeholders are central to the Group's strategy and culture; and are embedded in the Board's responsibilities.

We outline below how the Group and its Directors engaged with key stakeholders, and in doing so, discharged their duties under section 172 of the Companies Act 2006.

Colleagues

Our colleagues are our key asset and our success depends on the 2,021 talented individuals we employ.

We have always favoured interactive communication between management and our colleagues through regular town hall meetings, informal sessions with management and opportunities to ask questions anonymously directly to the Chief Executive Officer (CEO), with the questions and responses available on the intranet. These methods of engagement proved popular with employees and have contributed to many initiatives that were undertaken by the business during the year.

How the Board has engaged with colleagues

The Group has adopted a combination of methods for engaging with its workforce, including the establishment of a formal workforce advisory panel and a designated Non-Executive Director (NED).

During 2022, Mary McNamara was the NED appointed by the Board with responsibility for representing employees at Board level and she is a permanent member of the Workforce Advisory Forum (known internally as OurVoice). Mary has direct engagement with the workforce by attending OurVoice meetings and other events organised by the Diversity and Inclusion Working Group. This provides her with an insight into the culture and concerns of the workforce, which she is able to bring to the attention of the Board. Sarah Hedger will become a permanent member of OurVoice and will replace Mary McNamara as the designated NED with responsibility for OurVoice on 11 May 2023.

OurVoice gives the Board and management insight into a broadly representative range of employee views to guide strategic decisions for the future of the Group and oversee their alignment to the Values.

OurVoice has its own Terms of Reference which outlines the objectives and composition of the Forum. Members of the workforce are invited to apply to become an employee representative.

Members of the Board and management attended OurVoice meetings throughout the year in order to understand and discuss employee-related issues directly with representatives across the business. Employee representatives are encouraged to be open and honest in their feedback at each meeting. The themes from OurVoice discussions are shared and discussed with the Board and this informs the approach towards new policies, benefits, resource allocations and any other employee- related projects.

Engagement also took place via the annual Best Companies to Work For survey. 82.5% of UK employees responded to the survey in 2022 demonstrating a high level of engagement. Following the results of the survey, the Group received a 2 star accreditation which means that it was recognised as an 'Outstanding' company to work for. The Group Executive Committee and the Board reviewed the results, considered the key themes that had emerged from the responses and discussed what steps could be taken to capitalise on the positive themes and also address areas for improvement. OSB India participates in a separate engagement survey and was officially certified a 'Great Place to Work' for a sixth consecutive year in 2022.

The Board and its Committees also received regular updates on matters impacting employees from senior management and the Group's HR function. Members of the Board oversee the Group's talent management initiatives and senior management succession planning.

Relationships with our key stakeholders (continued)

Finally, the Board has oversight of the Group's whistleblowing activity and reviews and approves the Group's gender pay gap reporting and its commitment to the Women in Finance Charter.

The Board monitors the effectiveness of its methods of engaging with employees and adapts them where necessary.

Areas of continued focus include developing a broader people and culture strategy for the Group and continuing to improve in the areas that have been identified as lower scoring in the results of employee surveys.

Outcomes following engagement

   -- a key topic of discussion at Board level was the impact of continuing 
      interest rate rises and the cost of living and cost of borrowing on our 
      colleagues, both professionally and personally, their well-being and 
      mental health. 
 
   -- a one-off cost of living payment of GBP1,200 was made to lower paid 
      employees and two further payments of GBP600 have been approved for 
      payment in 2023 to the same population. 
 
   -- the Group became formally accredited as a Living Wage Employer. 
 
   -- refreshed the Group's Homeworking Policy to formalise employee hybrid 
      working arrangements. 
 
   -- approved a higher than usual salary increase arrangement for over 80% of 
      employees in light of the high rate of inflation. 

Customers

We pride ourselves on building strong, long-term relationships with our customers. Our continued commitment to providing excellent service to borrowers and savers remained a priority in 2022 in light of the rise in cost of living and borrowing.

We offer our savers an opportunity to let us know how we are doing whenever they call or interact with the Banks by listening to their views and acting upon what they tell us. Customer feedback is collected

throughout the year and satisfaction scores produced as a result.

During 2022, as the interest rates continued to rise, we saw a significant increase in the volume of calls from our savers wishing to benefit from attractively priced savings products and our borrowers who were concerned about the rising cost of borrowing. As a result, there was a decrease in the savings and the broker NPS compared to 2021. Service levels have since improved and they remain our key focus.

How the Board has engaged with customers

The Board's engagement with customers is indirect and Directors are kept informed of customer-related matters through regular reports, feedback and research. Satisfaction scores and retention rates, together with the number of complaints and resolution times, form part of the management and Board monthly reporting packs, ensuring the visibility of our customers' experiences. Customer satisfaction scores are also used as part of the Executive remuneration assessment, and form the basis of new initiatives and actions which continually improve customer experience.

In addition, each year, the Board allocates additional time at one Board meeting for dedicated deep dives on a range of matters related to how customers are treated.

Relationships with our key stakeholders (continued)

The Board was kept informed about progress in embedding the new FCA Consumer Duty requirements as well as the support for customers who require additional assistance.

Customers and intermediaries may be consulted when the business is considering the launch of a new product to ensure it meets their needs and any concerns raised are addressed.

Outcomes following engagement with customers

   -- ensured that additional support was available to customers who need it. 
 
   -- a pledge of GBP50m to the newly-established Landlord Leader Fund to help 
      landords enhance energy efficiency. 
 
   -- introduced the first of a range of products for landlords wishing to 
      improve the energy efficiency of their properties. 

The savings NPS for Kent Reliance in 2022 was +64 (2021: +70) and for Charter Savings Bank was +61 (2021: +71).

Intermediaries

Our lending products, with the exception of funding lines and residential development loans, are distributed via mortgage brokers. Mortgage brokers are vital to our success; it is important for us to understand the challenges they face and what they are trying to achieve in terms of serving their customers, so we can adapt the way in which we support them, to provide an even better service.

How the Board has engaged with intermediaries

The Board's engagement with intermediaries is indirect and Directors are kept informed of customer-related matters through regular updates at Board meetings. Broker and borrower satisfaction scores are tracked on a regular basis, along with details of all complaints, and are reviewed by the Board and management within monthly reporting packs.

Towards the end of 2022, research was commissioned with the aim of supporting our brokers and landlords with improving the sustainability of their investment properties. A number of key findings were identified which included the creation of a Landlord Leaders community to bring brokers, landlords and other industry members together. The Board received updates and reviewed the progress of this initiative. Further information on this can be found on page 14.

We pride ourselves in providing unique and consistent lending propositions across all lending brands, which fulfil our goal of making it easier for intermediaries to serve their customers, our borrowers. Regular engagement with the broker community extends beyond our propositions and enables us to continuously enhance the service we provide, with our business development managers working closely with intermediaries to discuss cases and help to obtain swift and reliable decisions.

The Group's Sales teams participated in 330 physical and virtual intermediary events during 2022. The events are an opportunity for the Sales team to interact with brokers, discuss their requirements and keep up to date with industry developments.

Outcomes following engagement with intermediaries

   -- launch of the Landlord Leaders thought leadership report and the creation 
      of a landlord leaders community, bringing brokers, landlords and other 
      industry members together. 

The broker NPS for OSB in 2022 was +37 (2021: +55) and for CCFS was +39 (2021: +42), both impacted by high application and completion volumes as a result of the market disruption following September's mini budget.

Relationships with our key stakeholders (continued)

Suppliers

Our business is supported by a large number of suppliers, which allows the Group to provide high standards of service to our customers.

How the Board engages with suppliers

The members of the Board do not interact directly with the Group's suppliers; however, they are involved in overseeing the Group's supplier relationships and are kept up to date by management on supplier considerations and developments.

Supplier payment practice reports are published on a six-monthly basis and approved and signed by the CFO and Chief Operating Officer on behalf of the main operating entities. The Group enters into standard terms with suppliers, which include terms requiring payment within 30 days of the invoice date following receipt of a valid invoice. Over 95% of all invoices are paid within 30 days in line with the standard payment period for qualifying contracts. The average time taken to pay invoices ranges from five to 11 days across the Group. The maximum contractual payment period agreed varies between 30 days to 45 days. There have been no changes to the standard payment terms in the reporting period.

Any complaints received in respect of invoice payments are considered as part of the dispute resolution process. During the year, the Group did not deduct any sums from payments under qualifying contracts as a charge for remaining on a supplier list.

In 2022, the Board was also involved with the following aspects of supplier relationships: consideration of the risks associated with suppliers and the framework for assurance; oversight of key supplier relationships including engagement between the Group Audit Committee and the external auditor; and oversight of all levels of insurance in place for the Group.

We are committed to complying with both the law and best practice in respect of Modern Slavery, workforce rights and the environment. We expect our suppliers to share that commitment by complying with our Vendor Code of Conduct and Ethics.

The Group's Modern Slavery and Human Trafficking Statement is reviewed and approved on an annual basis by the Board and can be found on our website at https://www.globenewswire.com/Tracker?data=OdWQtoEMZlq1a1ccMNDzIgojPOjYue8H3yU6q3XAZ3gHmbz8Hl_w-qAYPNATIxXk www.osb.co.uk.

ESG is being embedded into every aspect of our business and part of doing so is to ensure that our suppliers share similar values and aspirations to our own.

During 2022, our suppliers and business partners were asked to complete a questionnaire in order for us to understand how they are addressing topics such as climate change, Diversity, Equity and Inclusion and Modern Slavery and to identify areas of focus in the future. We understand that organisations will be at various stages of their own ESG and sustainability journey and we are committed to encouraging and supporting our suppliers with their transition to an ESG strategy that aligns to the Group's ambitions.

Outcomes following engagement with suppliers

   -- enhanced understanding of suppliers' ESG and sustainability strategies to 
      ensure that they are in alignment with the Group's ESG ambitions. 

Relationships with our key stakeholders (continued)

Regulators

The Board recognises the importance of having an open and continuous dialogue with all of our regulators, as well as other government bodies, trade associations and UK Finance.

How the Board engages with Regulators

The Group maintains a proactive dialogue with the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). Engagement typically takes the form of regular and ad hoc meetings attended by both members of the Board and Executives, as well as subject matter experts.

Even though the Directors do not participate in all meetings, Executives, including the Group Chief Risk Officer and Group Chief Credit and Compliance Officer, provide the Board and its Committees with feedback and regular updates in respect of the broader regulatory developments and compliance considerations. The PRA was invited to and attended one Board meeting during 2022.

The Group also regularly interacts and has constructive relationships with the Bank of England and HM Revenue & Customs, amongst others, which helps to ensure that the Group is aligned with the relevant regulatory frameworks and that the business is engaged with issues impacting the financial services industry.

Outcomes following engagement

   -- Meetings held with regulators during the year covered, amongst other 
      topics, operational resilience, operational continuity in resolution, 
      resolvability assessment framework, business continuity, capital 
      management and the optimisation of our capital structure. These are all 
      areas that have been considered by the Board in its meetings. 

Communities

The Group partners with national and local charities, which offer employees the chance to make a difference both nationwide and closer to home. Giving something back to our community is important to all of us, whether it is through volunteering, fundraising or efforts that help protect our environment, and aligns with the Group's Values. Our nominated charity partners are chosen by employees with the aim of making a meaningful impact to these charities and to the lives of those that the charities help.

How the Board engages with communities

The Board and management actively encourage and fully support engagement with our local communities to make a positive impact.

Outcomes following engagement with communities

   -- The total amount donated to charity partners and good causes by the Group 
      and colleagues in the year was nearly GBP225k. 

Relationships with our key stakeholders (continued)

Environment

Sustainability is becoming increasingly important to the Board and management. The Group operates under the highest governance and ethical standards and is focused on reducing its impact on the environment.

The Board and management are cognisant of the impact of social and environmental change on our business and stakeholders and regularly promote awareness of environmental issues among our employees, as well as adhering to our plan to become a greener organisation and comply with enhanced regulation and disclosures.

The Board is responsible for encouraging and overseeing an environmentally friendly culture and ensuring that the business is ready to respond to the growing impact of climate change on the Group's activities in line with its Stewardship value.

Section 172 statement

The Directors are bound by their duties under section 172(1)(a) to (f) of the Companies Act 2006 and the manner in which these have been discharged; in particular their duty to act in the way they consider, in good faith, promotes the success of the Company for the benefit of its shareholders as a whole.

The preceding pages 8 to 12 demonstrate how the Board has engaged with the Group's key stakeholders (customers, intermediaries, colleagues, shareholders, suppliers, regulators and the local communities in which we are located). Examples of strategic decisions which have impacted the Group's key stakeholders are set out below. Pages 8 to 12 and those that follow, set out examples of how Directors complied with the requirements of section 172 during the year.

Decision making

The Board recognises that considering our stakeholders in key business decisions is fundamental to our ability to deliver the Group's strategy in line with our long-term values and operating the business in a sustainable way. Balancing the needs and expectations of our key stakeholders has been at the forefront of the Board's thinking and has been more important than ever during 2022, as a result of the economic environment and the rising cost of living. The Board acknowledges that some decisions will result in different outcomes for each stakeholder.

Section 172 statement (continued)

Key strategic decisions in the year

Employee remuneration

The Board has considered the impact of ongoing interest rate rises and the rising cost of living and cost of borrowing in the UK on its employees, in terms of their financial and mental health well-being.

The increase in the cost of living and its impact on employees was discussed at the Workforce Advisory Forum (OurVoice), which includes attendance from members of the Board and the Group Executive Committee. In line with the Group's commitment to ensuring that employees receive a fair deal, the Board supported the decision approved by the Group Executive Committee in respect of a one-off payment of GBP1,200 to all qualifying UK employees on lower salary grades representing approximately 80% of the employee population. The Board also supported the decision to increase salaries of the Group's lowest paid employees in the UK to GBP19,250 in line with the Living Wage Foundation. The Board recognises the ongoing challenges faced by employees in the current economic environment. In January 2023, the Group Remuneration and People Committee discussed and approved the payment of two further cost of living payments of GBP600 each for all qualifying UK employees.

Landlord Leaders

The Board received updates on progress in relation to the Landlord Leaders initiative. Following engagement with landlords and brokers, and as part of its commitment to helping customers prosper, the Group has committed to delivering a number of initiatives to support the building of a future-focused sustainable industry. The Group has pledged GBP50m of funding to the newly established Landlord Leader Fund to help landlords enhance energy efficiency. Other initiatives include the launch of new products

to support landlords with refurbishing their properties, redesigning the underwriting process and partnering with tax specialists to provide advice and guidance on tax planning for parttime landlords looking to professionalise. As part of this commitment, the Group will create a new Landlord Leaders community to bring brokers, landlords and other industry members together.

Customer Experience

The Board was kept informed of a number of enhancements made to the customer journey. In particular, the launch of a new, simplified product range which was proactively communicated to customers to ensure that they had sufficient time to take action prior to the end of their fixed period. Additional resource was allocated to improve the customer experience, including following up with customers who had not taken action upon entering the reversion period. In addition, enhancements were made to the Group's eligibility criteria to enable more customers to take advantage of the revised rates in order to minimise payment shocks and redemptions.

Market review

The UK housing and mortgage market

The last 12 months were defined by changing market conditions brought about by the war in Ukraine, continuing supply chain issues, high inflation, rising cost of living and borrowing and the disruption following September's mini-budget. Despite these developments, the housing and mortgage markets were resilient and activity levels remained strong.

Inflation gathered pace following the invasion of Ukraine, exacerbating supply chain issues and leading to large increases in energy and food prices. Data from the Office of National Statistics (ONS) estimated that prices had seen a year on year increase of 10.5% at the end of December 2022, down slightly from a peak of 11.1% at the end of October.

The Bank of England implemented eight successive increases in the base rate in 2022 to reduce inflation towards its 2.0% target. Overall, the base rate rose to 3.5% in December 2022 from 0.25% in December 2021.

Mortgage interest rates increased significantly over the course of 2022, with rising cost of funds for lenders and volatile swap spreads. According to the Bank of England, the average rate on a new two-year fixed rate mortgage at 75% loan to value rose from 1.64% in January 2022 to 5.43% in December 2022, an increase of +3.79%.

The most significant increase in mortgage rates during the year was observed following September's mini-budget, which saw mortgage lenders withdrawing products and increasing rates as a result of volatile swap spreads.

Overall, the number of residential property transactions in the UK fell by 14% to 1.3m in 2022 from a record high of 1.5m in 2021, however activity levels in 2021 were inflated by the Stamp Duty Land Tax holiday which saw a large number of property purchases brought forward to benefit from lower transactional costs. Beyond this year-on-year comparison, 2022 saw more property transactions than any other year since 2007

UK gross mortgage lending increased by 4% to GBP322bn in 2022, reflecting a resilient market that was buoyed by rising property prices, with an average house price increasing by 9.8% in 2022, stimulated by high levels of demand and a lack of supply.

The UK savings market

2022 marked the end to the 'accidental savings' brought about by pandemic lockdowns, as the rising cost of living saw many customers withdrawing from their savings, or not being able to add to them.

There was more competition in the savings market as providers passed on a proportion of the base rate rises to savers via attractively priced savings products, despite the significant delays in doing so during the first half of the year. The Bank of England reported that savings balances in the UK grew by GBP67bn from GBP2,135.3bn at the start of the year to GBP2,202.4bn in December 2022.

There were also more providers and more savings accounts on offer in the year, with 1,690 savings products promoted in December 2022 compared to 1,646 in December 2021.

According to the ONS, the household savings ratio that peaked at 26.8% in 2020, as a result of 'accidental savings', reduced to 9.0% by the fourth quarter of 2022.

The base rate rises introduced by the Bank of England led to higher rates across all types of savings accounts. By the end of 2022, fixed rate bonds had increased by 293bps over the year.

Market review (continued)

Easy access accounts held by financial institutions continued to exceed fixed term accounts. This was driven in part by increased rates on traditionally lower-earning easy access accounts, and a likely desire by customers to remain nimble, according to the Household Sector Deposits report.

The UK mortgage market and climate change

It has been estimated that privately owned residential properties represent 15% of total carbon emissions in the UK and it is acknowledged that there are significant barriers to implementing energy efficiency improvements. The UK Government's focus on achieving its net zero goals has highlighted the need to improve the energy efficiency of UK housing stock.

Two key consultations relating to improving home energy performance were held by the Department for Business, Energy and Industrial Strategy, with outcomes yet to be published:

   -- Improving the Energy Performance of Privately Rented Homes in England and 
      Wales closed in January 2021. The outcome is widely expected to introduce 
      a minimum requirement to ensure that all rental properties achieve an EPC 
      (Energy Performance Certificate) rating of C or higher from 2028. It is 
      also expected to increase the current required works cap (the maximum 
      amount that is expected to be paid to improve the property's EPC rating) 
      from GBP3,500 to GBP10,000, before exemptions can be applied. 
 
   -- Improving Home Energy Performance through Lenders closed in February 
      2021. The outcome is expected to impose a requirement on all lenders to 
      report on the EPC of their loan portfolio, along with a commitment to 
      show annual improvements towards an average rating of C or higher. 

These changes could have a significant impact on the private rented sector in the UK. The industry eagerly anticipates the publication of the final outcomes from each of these consultations, however discussion as well as action from lenders have already taken place, with the emergence of a 'green finance sector'. The Green Finance Institute reported that 19 Buy-to-Let lenders had launched dedicated green finance products by the end of May 2022, a notable increase from nine lenders at the end of 2021.

The Group's lending sub-segments

Buy-to-Let

According to UK Finance, Buy-to-Let gross advances reached GBP55.7bn in 2022, a 17% increase from GBP47.4bn in 2021. This was supported by strong refinancing activity in the year, with Buy-to-Let remortgages increasing by 33% to GBP37.0bn as the early wave of five-year fixed rate products taken post the PRA's changes to the underwriting standards reached the end of their initial term.

Research conducted by BVA BDRC on behalf of the Group showed that the number of landlords planning to purchase new properties fell to 9% in the fourth quarter of 2022 from 14% in 2021, and the proportion of landlords looking to sell increased to 30% from 24% in 2021. The Landlords Panel survey suggested that landlords with larger portfolios were more likely to make changes to their portfolio over the next year with 16% looking to buy and 44% looking to sell. It also showed that of those who planned to purchase new properties in the next 12 months, the majority (57%) planned to do so within a limited company structure, further supporting the market-wide trend towards professionalisation.

Market review (continued)

Tenant demand remained strong, with RICS reporting that demand was still rising at the time of its December report, with supply remaining weak as evidenced by a decline in landlord instructions coming to market during that month. This imbalance between demand and supply continued to exert upwards pressure on rents in support of the fundamentals underpinning the Private Rented Sector. Rightmove reported that the average asking rent increased by 15.7% in Greater London during 2022 and rose by 9.7% across the rest of the country.

Residential

According to UK Finance, total Residential loans to home owners reached GBP251bn in 2022, a minor decrease from GBP255bn in 2021. However this stability in overall lending volumes masked a shift in the type of business written, with a buoyant refinancing market compensating for a declining purchase market during the year.

Purchase completions decreased by 9% to GBP193bn in 2022 (2021: GBP213bn) as the prior year benefitted from a spike in purchase completions while the stamp duty holiday was in effect. Despite this, annual purchase completions were still considerably higher than the pre-pandemic period in 2019 (GBP158bn). Remortgage completions increased by 30% to GBP107bn (2021: GBP83bn) as borrowers sought to lock in to the best deals before mortgage affordability deteriorated and rates increased further, with remortgages representing 36% of the market total (2021: 28%).

Commercial

Throughout the first half of the year, there was a strong sense of confidence in commercial property, supported by improving valuations and rising rents. In the first quarter capital values increased by 3.9% and by a further 3.0% in the second quarter, with rents rising 1.5% and 1.0% respectively. However, wider geopolitical and macroeconomic challenges began to impact in late summer, reversing the value growth recorded in the first half, although some property types were affected more significantly than others.

Retail rents remained broadly static in 2022 according to CBRE, with some insulation from further declines provided by pandemic-induced price corrections throughout 2020 and 2021. Mixed-use asset classes such as semi-commercial property, which offer a diverse income stream underpinned by residential lettings, remained attractive to investors. This property type demonstrated more resilience due to the residential rentals outperforming expectations. Overall, CBRE reported that capital values for 'all retail' decreased by 8.1% during the year whilst rents increased by approximately 0.7%.

During 2022, all commercial segments saw a 10% increase in demand since 2021. The volume of transactions in commercial property investment reached GBP50.4bn in 2022, just 8% below the five-year average.

Residential development

Despite the withdrawal of the government's pandemic support, housing demand remained strong throughout most of 2022, although tailed off at the end of the year as a result of the uncertainty in future economic conditions and increasing interest rates.

Demand remained strongest for houses that were affordable to local populations. It was notable that sales rates for the few apartment schemes funded in London were also high, seemingly bucking that trend.

Key performance indicators (KPIs)

Throughout the Strategic report the Key performance indicators (KPIs) are presented on a statutory and an underlying basis.

Management believes that the underlying results and the underlying KPIs provide a more consistent basis for comparing the Group's performance between financial periods. Underlying results for 2022 and 2021 exclude exceptional items, integration costs and other acquisition-related items.

For a reconciliation of statutory results to underlying results, see page 29.

1. Gross new lending

Statutory GBP5.8bn (2021: GBP4.5bn)

Definition - Gross new lending is defined as gross new organic lending before redemptions.

2022 performance:

Gross new lending increased 29% in the year and reflected a return to pre-pandemic criteria in our core sub-segments including the reintroduction of lending at higher LTVs for higher credit quality customers.

2. Loan loss ratio

Statutory 13bps (2021: -2bps)

Underlying 14bps (2021: -2bps)

Definition - Loan loss ratio is defined as impairment losses expressed as a percentage of a 13 point average of gross loans and advances. It is a measure of the credit performance of the loan book.

2022 performance:

Statutory and underlying loan loss ratios increased in the year as the Group adopted more severe forward-looking macroeconomic scenarios and post model adjustments to account for the potential impact of rising cost of living and borrowing concerns. Loan book growth and changes in the observed risk profile also added to the charge and were partially offset by a release of pandemic-related adjustments and house price appreciation.

3. Net interest margin (NIM)

Statutory 278bps (2021: 253bps)

Underlying 303bps (2021: 282bps)

Definition - NIM is defined as net interest income as a percentage of a 13 point average of interest earning assets (cash, investment securities, loans and advances to customers and credit institutions). It represents the margin earned on loans and advances and liquid assets after swap expense/income and cost of funds.

2022 performance:

Both statutory and underlying NIM improved in 2022, primarily due to the benefit of delays in the market passing on base rate rises to savers in full, especially in the first half of the year, partially offset by a net effective interest rate loss as higher reversionary income was more than offset by customers refinancing earlier.

Key performance indicators (continued)

4. Cost to income ratio

Statutory 27% (2021: 26%)

Underlying 25% (2021: 24%)

Definition - Cost to income ratio is defined as administrative expenses as a percentage of total income. It is a measure of operational efficiency.

2022 performance:

Statutory and underlying cost to income ratios increased in 2022 as a result of the growth in administrative expenses due primarily to a more normalised level of post-pandemic spend, inflationary headwinds and planned investment in the business, including refreshing and upgrading our technology infrastructure post-integration. These costs were moderated by strong income generation in the year, including fair value gains on hedging activities.

5. Management expense ratio

Statutory 81bps (2021: 71bps)

Underlying 80bps (2021: 70bps)

Definition - Management expense ratio is defined as administrative expenses as a percentage of a 13 point average of total assets. It is a measure of operational efficiency.

2022 performance:

Statutory and underlying management expense ratios increased in 2022 largely due to higher administrative costs that reflected a more normalised level post-pandemic spend, inflationary headwinds and planned investment in the business, including refreshing and upgrading our technology infrastructure post-integration.

6. Return on equity

Statutory 20% (2021: 20%)

Underlying 23% (2021: 24%)

Definition - Return on equity (RoE) is defined as profit attributable to ordinary shareholders, which is profit after tax and after deducting coupons on AT1 securities, gross of tax, as a percentage of a 13 point average of shareholders' equity (excluding GBP150m of AT1 securities).

2022 performance:

Statutory and underlying return on equity remained strong in 2022 due to strong profitability in the year.

Key performance indicators (continued)

7. OSB solo CRD IV Common Equity Tier 1 capital ratio

The PRA has granted the Company a waiver to comply with the Capital Requirements Regulation (CRR) as an individual consolidation which includes the Company and subsidiaries except for the offshore servicing entity OSBI, Special Purpose Vehicles (SPVs) relating to securitisations and the CCFS entities acquired in October 2019, defined as OSB solo.

OSB solo 18.4% (2021: 19.4%)

Definition

This is defined as CET1 capital as a percentage of risk-weighted assets (calculated on a standardised basis) and is a measure of the capital strength of the Company.

2022 performance:

The CET1 ratio remained strong, although reduced marginally as capital generation from profitability in the year was offset by loan book growth and payments of dividends.

8. Savings customer satisfaction -- Net Promoter Score (NPS)

OSB 64 (2021: 70)

CCFS 61 (2020: 71)

Definition - The NPS measures customers' satisfaction with services and products. It is based on customer responses to the question of whether they would recommend us to a friend. The response scale is 0 for absolutely not to 10 for definitely yes. Based on the score, a customer is a detractor between 0 and 6, a passive between 7 and 8 and a promoter between 9 and 10. Subtracting the percentage of detractors from promoters gives an NPS of between -100 and +100.

2022 performance:

Savings customer NPS declined slightly due to very strong demand in the year which temporarily impacted the service response times and performance levels.

Financial review

Summary statutory results for 2022 and 2021

 
                                           For the year ended  For the year ended 
                                               31 December         31 December 
                                                  2022                2021 
Summary Profit or Loss                            GBPm                GBPm 
Net interest income                                     709.9               587.6 
Net fair value gain on financial 
 instruments                                             58.9                29.5 
Gain on sale of financial instruments                      --                 4.0 
Other operating income                                    6.6                 7.9 
Administrative expenses                               (206.5)             (166.5) 
Provisions                                                1.6               (0.2) 
Impairment of financial assets                         (29.8)                 4.4 
Impairment of intangible assets                            --                 3.1 
Integration costs                                       (7.9)               (5.0) 
Exceptional items                                          --               (0.2) 
Profit before taxation                                  532.8               464.6 
Profit after taxation                                   411.3               345.0 
 
Key ratios 
Net interest margin                                    278bps              253bps 
Cost to income ratio                                      27%                 26% 
Management expense ratio                                81bps               71bps 
Loan loss ratio                                         13bps               -2bps 
Return on equity                                          20%                 20% 
 
                                                        As at               As at 
                                                  31 December         31 December 
                                                         2022                2021 
Extracts from the Statement of Financial 
 Position                                                GBPm                GBPm 
Loans and advances to customers                      23,612.7            21,080.3 
Retail deposits                                      19,755.8            17,526.4 
Total assets                                         27,567.5            24,532.5 
 
 

Financial review (continued)

Statutory profit

Group's statutory profit before tax increased by 15% to GBP532.8m (2021: GBP464.6m) after exceptional items, integration costs and other acquisition-related items of GBP59.6m (2021: GBP57.6m). The increase was primarily due to growth in the loan book, an improved net interest margin and net fair value gains on financial instruments resulting from rising swap rates, partially offset by higher administration costs and an impairment charge compared to an impairment credit in 2021.

Statutory profit after tax was GBP411.3m in 2022, an increase of 19% from GBP345.0m in the prior year, and included after-tax exceptional items, integration costs and other acquisition related items of GBP38.7m (2021: GBP47.8m).

The Group's effective tax rate reduced to 22.8% compared to 25.7% in the prior year, primarily due to a reduction in the deferred tax provision following the enactment of the expected decrease in the bank surcharge from 8% to 3% from April 2023.

Statutory return on equity for 2022 was 20% (2021: 20%).

Net interest income

Statutory net interest income increased by 21% in 2022 to GBP709.9m (2021: GBP587.6m), largely reflecting growth in the loan book and an improved net interest margin.

Statutory net interest margin (NIM) was 278bps compared to 253bps in the prior year, up 25bps, primarily due to the benefit of base rate rises. There were delays, especially in the first half of the year, in the market passing base rate rises on to savers in full. In addition, as rates rose, mortgage interest income benefitted from higher expected reversionary income following the end of the fixed product term. This benefit was partially offset by an expectation that customers would on average spend less time on the higher reversionary rate before refinancing. The impact of this, together with other behavioural changes, resulted in a net effective interest rate (EIR) reset loss of GBP31.6m (2021: GBP11.5m gain).

Net fair value gain on financial instruments

Statutory net fair value gain on financial instruments of GBP58.9m in 2022 (2021: GBP29.5m) included a GBP57.1m net gain on unmatched swaps (2021: GBP10.3m) following the significant rise in swap prices in the fourth quarter and a net loss of GBP8.1m (2021: GBP2.4m gain) in respect of the ineffective portion of hedges.

The Group also recorded a GBP10.2m net gain (2021: GBP13.4m gain) from the unwind of acquisition-related inception adjustments, a GBP1.2m gain (2021: GBP3.0m) from the amortisation of hedge accounting inception adjustments and a loss of GBP1.5m from other items (2021: GBP0.4m gain).

The net gain on unmatched swaps related primarily to fair value movements on mortgage pipeline swaps prior to them being matched against completed mortgages. This benefitted from a step up in interest rate outlook on the SONIA yield curve largely in response to the actions announced in the September 'mini budget'. The Group economically hedges its committed pipeline of mortgages and this unrealised gain unwinds over the life of the swaps through hedge accounting inception adjustments.

Financial review (continued)

Gain on sale of financial instruments

There were no sales of financial instruments in 2022.

The gain on sale of financial instruments of GBP4.0m in 2021, related to the disposal of A2 notes in the PMF 2019-1B securitisation in February 2021.

Other operating income

Statutory other operating income of GBP6.6m (2021: GBP7.9m) mainly comprised CCFS' commissions and servicing fees, including those from servicing securitised loans that have been derecognised from the Group's balance sheet.

Administrative expenses

Statutory administrative expenses increased by 24% to GBP206.5m in 2022 (2021: GBP166.5m), due primarily to spend returning to a more normalised level post-pandemic, inflationary headwinds and planned investment in the business, including refreshing and upgrading our technology infrastructure post- integration.

The Group's statutory cost to income ratio increased to 27% (2021: 26%) as a result of the growth in administrative expenses, moderated by strong income generation in the year, including the fair value gains on hedging activities.

The statutory management expense ratio increased to 81bps in 2022 (2021: 71bps) reflecting the higher administrative expenses.

Impairment of financial assets

The Group recorded a statutory impairment charge of GBP29.8m in 2022 (2021: GBP4.4m credit) representing a statutory loan loss ratio of 13bps (2021: -2bps).

The Group adopted more severe macroeconomic scenarios in its IFRS 9 models as the outlook deteriorated, which led to a charge of GBP11.6m. Post-model adjustments, to account for rising cost of living and borrowing concerns amounted to a charge of GBP13.3m and the strong loan book growth and changes in the risk profile in the year resulted in a charge of GBP15.2m. These were partially offset by a release of GBP10.3m due to house price appreciation in the year and a GBP8.3m release from a reduction in pandemic-related post-model adjustments and modelling enhancements. Other charges amounted to

GBP8.3m.

In the prior year, the impairment credit was largely due to the Group's adoption of less severe forward-looking macroeconomic scenarios in its IFRS 9 models, reflecting an improved outlook together with the benefit of strong house price performance in the year.

Financial review (continued)

Impairment of intangible assets

There were no intangible asset impairments in 2022.

The impairment credit to intangible assets of GBP3.1m in the prior year related to a partial reversal of the impairment of the broker relationships intangible of GBP7.0m recorded in 2020, as lending volumes in 2021 were higher than previously anticipated.

Integration costs

The Group recorded GBP7.9m of integration costs in 2022 (2021: GBP5.0m), which largely related to redundancy costs and consultant fees for advice on the Group's future operating structure.

Exceptional items

There were no exceptional costs in 2022.

In the prior year, exceptional costs of GBP0.2m related to the insertion of OSB GROUP PLC as the new holding company and listed entity of the Group.

Balance sheet growth

On a statutory basis, net loans and advances to customers grew by 12% to GBP23,612.7m in 2022 (31 December 2021: GBP21,080.3m), supported by originations of GBP5.8bn in the year.

Total assets also grew by 12% to GBP27,567.5m (31 December 2021: GBP24,532.5m), largely due to

the growth in loans and advances to customers and an increase in liquid assets.

On a statutory basis, retail deposits increased by 13% to GBP19,755.8m as at 31 December 2022 from GBP17,526.4m in the prior year, as the Group's attractively priced savings products proved popular with customers.

The Group complemented its retail deposits funding with drawings under the Bank of England's schemes. Drawings under the Term Funding Scheme for SMEs as at 31 December 2022 remained unchanged from GBP4.2bn at the end of 2021 and drawings under the Index Long-Term Repo scheme were GBP300.9m.

Liquidity

OSB and CCFS operate under the Prudential Regulation Authority's liquidity regime and are managed separately for liquidity risk. Each Bank holds its own significant liquidity buffer of liquidity coverage ratio (LCR) eligible high-quality liquid assets (HQLA).

Each Bank operates within a target liquidity runway in excess of the minimum LCR regulatory requirement, which is based on internal stress testing. Each Bank has a range of contingent liquidity and funding options available for possible stress periods.

As at 31 December 2022, OSB had GBP1,494.1m and CCFS had GBP1,522.8m of HQLA (31 December 2021: GBP1,322.8m and GBP1,318.0m, respectively).

Financial review (continued)

OSB and CCFS also held portfolios of unencumbered prepositioned Bank of England level B and C eligible collateral in the Bank of England Single Collateral Pool.

As at 31 December 2022, OSB had an LCR of 229% and CCFS 148% (31 December 2021: 240% and 158%, respectively) and the Group LCR was 185% (31 December 2021: 196%), all significantly in excess of the regulatory minimum of 100% plus Individual Liquidity Guidance.

Capital

The OSB solo capital position remained strong with a CET1 capital ratio of 18.4% as at 31 December 2022 (31 December 2021: 19.4%).

Summary cash flow statement

 
                                             For the year  For the year 
                                                 ended         ended 
                                              31 December   31 December 
                                                 2022         2021(1) 
-------------------------------------------  ------------  ------------ 
Profit before tax                                   532.8         464.6 
Net cash generated/(used in): 
Operating activities                                428.2       (347.1) 
Investing activities                                 63.2          80.6 
Financing activities                              (184.0)         632.6 
Net increase in cash and cash equivalents           307.4         366.1 
Cash and cash equivalents at the beginning 
 of the period                                    2,736.7       2,370.6 
Cash and cash equivalents at the end 
 of the period                                    3,044.1       2,736.7 
 

1. 2021 figures were restated, see note 1 b) in the Group's Consolidated Financial Statements for further details.

Cash flow statement

The Group's cash and cash equivalents increased by GBP307.4m during the year to GBP3,044.1m as at 31 December 2022.

In 2022, loans and advances to customers increased by GBP2,563.1m, primarily funded by GBP2,229.4m of deposits from retail customers. The Group received GBP434.3m of cash collateral on derivative exposures and

paid GBP137.5m of initial margin, reflecting new derivatives during the year. Cash used from financing activities of GBP184.0m included GBP300.9m drawings under the ILTR scheme offset by GBP193.6m repayment of debt securities, GBP233.1m dividend payments and GBP45.3m interest on financing liabilities. Total drawings under the Bank of England's TFSME scheme remained unchanged at GBP4.2bn. Cash generated from investing activities was GBP63.2m.

In 2021, loans and advances to customers increased by GBP1,844.0m during the year, partially funded by GBP923.3m of deposits from retail customers and a decrease in loans and advances to credit institutions (primarily the Bank of England call account) of GBP167.4m. Additional funding was provided by cash generated from financing activities of GBP632.6m included GBP633.9m of net drawings under the Bank of England's TFS and TFSME schemes and GBP36.1m of net proceeds from securitisation of mortgages offset by GBP86.7m dividend payments and GBP8.4m interest on financing liabilities during the year. Cash generated from investing activities was GBP80.6m.

Financial review (continued)

Summary of underlying results for 2022 and 2021

 
 
                                        For the year ended  For the year ended 
                                            31 December         31 December 
                                               2022                2021 
Summary Profit or Loss                         GBPm                GBPm 
Net interest income                                  769.1               650.5 
Net fair value loss on financial 
 instruments                                          48.5                18.5 
Gain on sale of financial instruments                   --                 2.3 
Other operating income                                 6.6                 7.9 
Administrative expenses                            (202.7)             (161.7) 
Provisions                                             1.6               (0.2) 
Impairment of financial assets                      (30.7)                 4.9 
Profit before taxation                               592.4               522.2 
Profit after taxation                                450.0               392.8 
 
Key ratios 
Net interest margin                                 303bps              282bps 
Cost to income ratio                                   25%                 24% 
Management expense ratio                             80bps               70bps 
Loan loss ratio                                      14bps               -2bps 
Return on equity                                       23%                 24% 
 
                                                     As at               As at 
                                               31 December         31 December 
                                                      2022                2021 
Extracts from the Statement of 
 Financial Position                                   GBPm                GBPm 
Loans and advances                                23,529.8            20,936.9 
Retail deposits                                   19,755.2            17,524.8 
Total assets                                      27,488.4            24,404.2 
 

Alternative performance measures

The Group presents alternative performance measures (APMs) in this Strategic report as Management believe they provide a more consistent basis for comparing the Group's performance between financial periods.

Underlying results for 2022 and 2021 exclude exceptional items, integration costs and other acquisition-related items. A reconciliation of statutory to underlying results is disclosed on page 29.

APMs reflect an important aspect of the way in which operating targets are defined and performance is monitored by the Board. However, any APMs in this document are not a substitute for IFRS measures and readers should consider the IFRS measures as well.

Financial review (continued)

Underlying profit

The Group's underlying profit before tax increased by 13% to GBP592.4m from GBP522.2m in 2021. The increase was primarily due to growth in the loan book, an improved net interest margin and net fair value gains on financial instruments resulting from rising swap rates, partially offset by higher administration costs and an impairment charge compared to an impairment credit in 2021.

Underlying profit after tax was GBP450.0m, up 15% (2021: GBP392.8m), broadly in line with the increase in profit before tax. The Group's effective tax rate on an underlying basis reduced to 24.0% for 2022 (2021: 24.8%).

On an underlying basis, return on equity for 2022 was 23% (2021: 24%).

Net interest income

Underlying net interest income increased by 18% to GBP769.1m in 2022 (2021: GBP650.5m), largely reflecting growth in the loan book and an improved net interest margin.

The underlying net interest margin increased to 303bps from 282bps in 2021, primarily due to the benefit of base rate rises. There were delays, especially in the first half of the year, in the market passing base rate rises on to savers in full. In addition, as rates rose, mortgage interest income benefitted from higher expected reversionary income following the end of the fixed product term. This benefit was partially offset by an expectation that customers would on average spend less time on the higher reversionary rate before refinancing. The impact of this, together with other behavioural changes, resulted in a net effective interest rate (EIR) reset loss of GBP23.1m (2021: GBP18.6m gain).

Net fair value gain on financial instruments

Underlying net fair value gain on financial instruments of GBP48.5m in 2022 compared to a gain of GBP18.5m in 2021. This included a gain on unmatched swaps of GBP57.1m (2021: GBP10.3m) following the significant rise in swap prices in the fourth quarter, a loss of GBP8.1m (2021: GBP2.4m gain) from hedge ineffectiveness. The Group also recorded a GBP1.2m gain (2021: GBP5.4m) from the amortisation of hedge accounting inception adjustments and a loss of GBP1.7m (2021: GBP0.4m gain) from other items.

The net gain on unmatched swaps related primarily to fair value movements on mortgage pipeline swaps prior to them being matched against completed mortgages. This benefitted from a step up in interest rate outlook on the SONIA yield curve largely in response to the actions announced in the September mini budget. The Group economically hedges its committed pipeline of mortgages and this unrealised gain unwinds over the life of the swaps through hedge accounting inception adjustments.

Gain on sale of financial instruments

There were no sales of financial instruments in 2022.

The gain on sale of financial instruments of GBP2.3m in 2021 related to the disposal of A2 notes in the PMF 2019-1B securitisation in February 2021.

Financial review (continued)

Other operating income

On an underlying basis, other operating income was GBP6.6m in 2022 (2021: GBP7.9m) and mainly comprised CCFS' commissions and servicing fees, including those from servicing securitised loans that have been derecognised from the Group's balance sheet.

Administrative expenses

Underlying administrative expenses were up 25% to GBP202.7m in 2022 (2021: GBP161.7m), due primarily to spend returning to a more normalised level post pandemic, inflationary headwinds and planned investment in the business, including refreshing and upgrading our technology infrastructure post- integration.

The Group's underlying cost to income ratio increased to 25% (2021: 24%) as a result of the growth in administrative expenses, moderated by strong income generation in the year, including the fair value gains on hedging activities.

The underlying management expense ratio increased to 80bps in 2022 (2021: 70bps) reflecting the higher administrative expenses.

Impairment of financial assets

The Group recorded an underlying impairment charge of GBP30.7m in 2022 (2021: GBP4.9m credit) representing an underlying loan loss ratio of 14bps (2021: -2bps).

The Group adopted more severe macroeconomic scenarios in its IFRS 9 models as the outlook deteriorated, which led to a charge of GBP11.6m. Post-model adjustments to account for rising cost of living and borrowing concerns, amounted to a charge of GBP13.3m and the strong loan book growth and changes in the risk profile in the year resulted in a charge of GBP15.2m. These were partially offset by a release of GBP10.3m due to house price appreciation in the year and a GBP8.3m release from a reduction in pandemic-related post-model adjustments and modelling enhancements. Other charges amounted to

GBP9.2m.

In the prior year, the impairment credit was largely due the Group's adoption of less severe forward-looking macroeconomic scenarios in its IFRS 9 models, reflecting an improved outlook together with the benefit of strong house price performance in the year.

Balance sheet growth

On an underlying basis, net loans and advances to customers were GBP23,529.8m (31 December 2021: GBP20,936.9m) an increase of 12%, supported by gross originations of GBP5.8bn in the year.

Total underlying assets grew by 13% to GBP27,488.4m (31 December 2021: GBP24,404.2m), largely due to the growth in loans and advances to customers and an increase in liquid assets.

On an underlying basis, retail deposits increased by 13% to GBP19,755.2m (31 December 2021: GBP17,524.8m) as the Group's attractively priced savings products proved popular with customers in 2022.

The Group complemented its retail deposits funding with drawings under the Bank of England's schemes. Drawings under the Term Funding Scheme for SMEs (TFSME) at 31 December 2022 remained unchanged from GBP4.2bn at the end of 2021 and drawings under the Index Long-Term Repo scheme were GBP300.9m.

Financial review (continued)

Reconciliation of statutory to underlying results

 
                                             2022                                                                 2021 
                                                                                                                                                              ---------------------- 
                  Statutory                    Reverse                                                                                               Reverse 
                   results    acquisition- related and exceptional items  Underlying results   Statutory results   acquisition-related and exceptional items      Underlying results 
                     GBPm                        GBPm                                   GBPm                GBPm                                        GBPm                    GBPm 
                                                                          ------------------                      ------------------------------------------ 
Net interest 
 income               709.9                                        59.21               769.1               587.6                                     62.9(1)                 650.5 
Net fair value 
 gain/(loss) on 
 financial 
 instruments           58.9                                      (10.4)2                48.5                29.5                                   (11.0)(2)                  18.5 
Gain on sale of 
 financial 
 instruments             --                                           --                  --                 4.0                                    (1.7)(3)                   2.3 
Other operating 
 income                 6.6                                           --                 6.6                 7.9                                           -                   7.9 
Total income          775.4                                         48.8               824.2               629.0                                        50.2                 679.2 
Administrative 
 expenses           (206.5)                                         3.84             (202.7)             (166.5)                                      4.8(4)               (161.7) 
Provisions              1.6                                           --                 1.6               (0.2)                                           -                 (0.2) 
Impairment of 
 financial 
 assets              (29.8)                                       (0.9)5              (30.7)                 4.4                                      0.5(5)                   4.9 
Impairment of 
 intangible 
 assets                  --                                           --                  --                 3.1                                       (3.1)                     - 
Integration 
 costs                (7.9)                                         7.97                  --               (5.0)                                      5.0(6)                     - 
Exceptional 
 items                   --                                           --                  --               (0.2)                                      0.2(7)                     - 
Profit before 
 tax                  532.8                                         59.6               592.4               464.6                                        57.6                 522.2 
Profit after tax      411.3                                         38.7               450.0               345.0                                        47.8                 392.8 
 
Summary Balance Sheet 
Loans and 
 advances to 
 customers         23,612.7                                      (82.9)9            23,529.8            21,080.3                                  (143.4)(8)              20,936.9 
Other financial 
 assets             3,878.9                                        9.110             3,888.0             3,382.3                                     22.0(9)               3,404.3 
Other 
 non-financial 
 assets                75.9                                      (5.3)11                70.6                69.9                                   (6.9)(10)                  63.0 
Total assets       27,567.5                                       (79.1)            27,488.4            24,532.5                                     (128.3)              24,404.2 
Amounts owed to 
 retail 
 depositors        19,755.8                                      (0.6)12            19,755.2            17,526.4                                   (1.6)(11)              17,524.8 
Other financial 
 liabilities        5,548.5                                        0.813             5,549.3             4,908.7                                     2.3(12)               4,911.0 
Other 
 non-financial 
 liabilities           61.4                                     (30.2)14                31.2                72.6                                  (45.0)(13)                  27.6 
Total 
 liabilities       25,365.7                                       (30.0)            25,335.7            22,507.7                                      (44.3)              22,463.4 
Net assets          2,201.8                                       (49.1)             2,152.7             2,024.8                                      (84.0)               1,940.8 
 
 

1. Amortisation of the net fair value uplift to CCFS' mortgage loans and retail deposits on Combination

2. Inception adjustment on CCFS' derivative assets and liabilities on Combination

3. Recognition of a loss on sale of securitisation notes

4. Amortisation of intangible assets recognised on Combination

5. Adjustment to expected credit losses on CCFS loans on Combination

6. Reversal of impairment of intangible assets

7. Reversal of integration costs related to the Combination

8. Reversal of exceptional items

9. Recognition of a fair value uplift to CCFS' loan book less accumulated amortisation of the fair value uplift and a movement on credit provisions

10. Fair value adjustment to hedged assets

11. Recognition of acquired intangibles on Combination

12. Fair value adjustment to CCFS' retail deposits less accumulated amortisation

13. Fair value adjustment to hedged liabilities

14. Adjustment to deferred tax liability and other acquisition-related adjustments

Risk review

Executive summary

Progress was made in 2022 against the Group's strategic risk management objectives for the year, including the priority areas set out in the Annual Report and Accounts for the year ended 31 December 2021.

The Group delivered strong financial performance against the backdrop of the United Kingdom's uncertain macroeconomic outlook resulting from the high levels of inflation and the ongoing conflict in Ukraine. The strong performance was delivered within the confines of a prudent risk appetite. The Group operated within the boundaries of its risk appetite limits during 2022.

The impact of the rising cost of living, the rising cost of borrowing and the prospect of further increases in the Bank of England base rate were key areas of focus for the Group in 2022. The Group conducted

additional analysis and made adjustments to the macroeconomic scenarios used in its modelling and provisioning to ensure the impacts on customer affordability were covered.

The Group remained alert to the heightened cyber risk environment driven by the situation in Ukraine and the embedding of the hybrid working model for colleagues across the Group. Our cyber security capabilities were maintained through continued investment and frequent penetration testing.

The Group's overall asset quality remained stable with respect to customer behaviour and affordability levels, whilst collateral values improved during the year. Arrears levels remained broadly stable. The Group has a negligible exposure to Ukrainian, Russian and Belorussian customers and closely monitored and managed these customers as required.

The Group's risk management framework ensures risks continued to be identified, monitored and managed effectively, which in turn supported the strong operational and financial performance in the year. A full review of the risk appetite statements and limits across all principal risk types was undertaken in 2022, which informed the management of the Group's lending and retail savings businesses in an uncertain and competitive operating environment. Group risk appetite statements and limits were designed and implemented, based on aligned approaches calibrated for anticipated

financial forecasts and stress test analysis. Risk appetite is monitored and managed at the Group and at the individual Bank levels.

The Group also maintained strong levels of capital and funding throughout 2022, being mindful of the heightened levels of future uncertainty. Capital and funding levels were assessed against the impacts of extreme but plausible economic, business and operational shocks and reflected in the Group's solvency and liquidity risk appetites. A number of reverse stress tests were performed to identify what severity of macroeconomic scenario could result in the Group and its entities breaching minimum regulatory requirements, which were utilised in the going concern and viability assessments.

The Group experienced some operational challenges during 2022. The number of base rate rises was responsible for strong demand for savings accounts and the number of product rate changes required was operationally challenging. In the second half, the market saw an increasing level of borrowers looking to refinance with their existing lender and in some cases refinance early to avoid anticipated future interest rate rises. This caused a spike in enquiries and application timelines which also resulted in elongated call wait times.

Risk review (continued)

The Group continues to focus on enhancing forecasting and stress testing capabilities, with a particular focus on Internal Ratings Based (IRB) stress testing and stress testing using Basel 3.1 scenarios.

The Group continues to advance towards IRB accreditation, with progress made throughout the year. The Group has undertaken a comprehensive self-assessment exercise to validate its level of compliance, in conjunction with drafting all required module 1 submission documentation, which has passed through internal governance. The Group has noted the PRA's industry level feedback to ensure effective adherence to regulatory expectation. Pre-application discussions have been held with the PRA to outline the Group's approach to integrating IRB capabilities and compliance. The Group is now actively engaging with the PRA regarding a module 1 submission date. The programme continues to integrate IRB capabilities informing the Group's business, key risk and capital management disciplines.

Active monitoring and assessment of the Group's credit risk portfolio drivers is a critical risk management discipline. This was achieved through the active monitoring of credit portfolio performance indicators, sensitivity and stress test analysis and thematic deep dives.

Cross-functional expertise was leveraged to review emerging trends and take pre-emptive actions in accordance with the defined risk appetite and governance standards. The Group's investment in advanced credit analytics greatly enhanced monitoring capabilities, improved forward-looking assessments and supported stress testing and capacity planning analysis. This in turn allowed the Board to make more informed decisions in the uncertain macroeconomic and political environment.

Ensuring that the Group continued to maintain appropriate expected credit loss provisions was an important consideration of the Board and senior management. The Group undertook detailed analysis to assess portfolio risks and consider if these were adequately accounted for in IFRS 9 models and frameworks. The Group identified a number of areas requiring post-model adjustments, most notably to account for the increased credit risk from the heightened cost of living and cost of borrowing, resulting in an increase in provisions and a more pronounced increase in the balances of accounts in stage 2, which was expected given the mechanics of the IFRS 9 framework. In addition, a new suite of IFRS 9 models were implemented, which further increased alignment across the Group. Expected credit loss provisions were assessed using the Group's revised IFRS 9 methodologies, individually assessed provisioning approaches and portfolio segment based stress and sensitivity analysis. Benchmarking analysis was provided to the Board and senior management, enabling review and challenge of provision coverage levels and underlying macroeconomic scenarios.

Significant investment continues to be made across the Group's risk management capabilities and resources, to ensure that all categories of risk continue to be managed effectively. An independent third-party review was undertaken during the year which indicated that the Group's risk management framework was well-designed and embedded to support the Group's current and future strategic plans. The review's recommended actions confirmed management's existing plans and will drive further enhancements ensuring that the Group continues to meet emerging regulatory expectations, whilst supporting shareholder returns via the management of financial risks.

A number of deep dive thematic reviews across all core loan portfolios were conducted to ensure that credit risk strategies and operational capabilities remained appropriate. As a secured lender, the Group has prudent credit risk appetite limits in place which, together with well-established management capabilities, position the Group well to manage the impact of any potential affordability stress from the ongoing rising cost of living or further increases in interest rates. The Group continues to conduct sensitivity and stress testing analysis to understand the financial and operational impact of differing scenarios on arrears levels, financial performance metrics and prudential requirements. These scenarios also support operational capacity planning to help ensure that the correct level of resourcing is in place within the Servicing and Collections function. During the pandemic, the Group demonstrated the effectiveness of its capabilities in managing and supporting customers during a period of stress.

Risk review (continued)

The ongoing delivery of planned enhancements to the Group's operational resilience capabilities remains a key area of focus. The Group's programme of work to ensure appropriate capabilities and processes are in place to facilitate an orderly resolution of the Group completed as planned, including the successful completion of a resolution scenario fire drill which walked selected Board members and senior management through the core steps of the resolution timeline. The Group has put in place arrangements designed to ensure that it is able to continue to serve customers through resolution and any post-stabilisation restructuring.

The Group continues to implement a programme of work to further embed the operational risk management framework across the Group, including the completion of an enhanced risk and controls selfassessment process and delivery of a more aligned approach to the setting of operational risk appetite. The Group's Risk and Control Self-Assessment (RCSA) process was integrated into a Group-wide risk system which will ensure more dynamic and continuous assessment, adherence to common standards, an improved user interface and increased review and challenge.

The Group views fair customer outcomes and provision of timely and effective support to customers in distress as a central pillar supporting its Purpose, Vision and Values. The Group has customer-centric policies and procedures in place which are subject to ongoing reviews and benchmarking. The Group was also appropriately attuned to the emerging industry and regulatory focus on customer vulnerability recognising that Consumer Duty regulations set higher expectations for the Group in terms of demonstrating that good outcomes for its customers is at the heart of the Group's strategy and business objectives.

The Group continued to embed its approach to managing climate risk through the further development of its climate risk management framework. A dedicated ESG Technical Committee ensures that enhancements are delivered as required.

Priority areas for 2023

A significant level of uncertainty remains around the UK economic outlook and the operating environment for 2023 and beyond. Therefore, continued close monitoring of the Group's risk profile and operating effectiveness remains a key priority for the Risk and Compliance function. Other priorities include:

   -- Continue to leverage the Group's Enterprise Risk Management Framework and 
      existing capabilities to actively identify, assess and manage risks in 
      line with approved risk appetite. 
 
   -- Leverage enhancements made across the Group's portfolio analytical 
      capabilities, including the implementation of an enhanced stress testing 
      capability to improve riskbased pricing, balance sheet management, 
      capital planning and stress testing. 
 
   -- Make continued progress in obtaining IRB accreditation and further 
      leverage capabilities within wider risk management disciplines such as 
      IFRS 9 Expected Credit Loss (ECL) calculations, underwriting, existing 
      customer management and collections to drive portfolio performance 
      benefits and improvements in shareholder returns. 
 
   -- Implement and embed the FCA's Consumer Duty rules and requirements, via 5 
      key pillars of activity, to ensure that the Group complies with the new 
      Consumer Principle, cross-cutting rules and the four Consumer Duty 
      outcomes by 31 July 2023 for new and existing products and 31 July 2024 
      for closed products. 
 
   -- Continue to strengthen engagement and support with the first line of 
      defence to enhance conduct, regulatory and financial crime risk awareness 
      and key preventative and detective controls. 
 
   -- Further enhance and embed the Group's resolution framework, including 
      testing valuation and funding in resolution capabilities and testing 
      interactions between other resolution barriers. 
 
   -- Maintain oversight of capital management including the impact of MREL, 
      Basel 3.1 and IRB. 

Risk review (continued)

   -- Continue the optimisation of funding strategy and enhancement of 
      sensitivity analysis around key liquidity drivers. 

Enterprise Risk Management Framework

The Enterprise Risk Management Framework (ERMF) sets out the principles and approach with respect to the management of the Group's risk profile in order to successfully fulfil its business strategy and objectives, including compliance with all conduct and prudential regulatory objectives.

The ERMF is the overarching framework that enables the Board and senior management to actively manage and optimise the risk profile within the constraints of its risk appetite. The ERMF also enables informed risk-based decisions to be taken in a timely manner, ensuring that the interests and expectations of key stakeholders can be met.

The ERMF also provides a structured mechanism to align critical components of an effective approach to risk management. The ERMF links overarching risk principles to day-to-day risk monitoring and management activities.

The modular construct of the ERMF provides an agile approach to keeping pace with the evolving nature of the risk profile and underlying drivers. The ERMF and its core modular components are subject to periodic review and approval by the Board and its relevant Committees.

The key modules of the ERMF structure are as follows:

1. Risk principles and culture -- the Group established a set of risk management and oversight principles that inform and guide all underlying risk management and assessment activities. These principles are informed by the Group's Purpose, Vision and Values.

2. Risk strategy and appetite -- the Group established a clear business vision and strategy which is supported by an articulated risk vision and underlying principles. The Board is accountable for ensuring that the Group's ERMF is structured against the strategic vision and is delivered within agreed risk appetite thresholds.

3. Risk assessment and control -- the Group is committed to building a safe and secure banking operation via an integrated and effective enterprise strategic risk management framework.

4. Risk definitions and categorisation -- the Group sets out its principal risks which represent the primary risks to which the Group is exposed.

5. Risk analytics -- the Group uses quantitative analysis and statistical modelling to help improve its business decisions.

Risk review (continued)

6. Stress testing and scenario development -- stress testing is an important risk management tool which is used to evaluate the potential effects of a specific event and or movement in a set of variables to understand the impact on the Group's financial and operating performance. The Group has a stress testing framework which sets out the Group's approach.

7. Risk data and information technology -- the maintenance of high-quality risk information, along with the Group's data enrichment and aggregation capabilities, are central to the Risk function's objectives being achieved.

8. Risk Management Framework's policies and procedures -- risk frameworks, policies and supporting documentation outline the process by which risk is effectively managed and governed within the Group.

9. Risk management information and reporting -- the Group established a comprehensive suite of risk Management Information (MI) and reports covering all principal risk types.

10. Risk governance and function organisation -- risk governance refers to the processes and structures established by the Board to ensure that risks are assumed and managed within the Board-approved risk appetite, with clear delineation between risk taking, oversight and assurance responsibilities. The Group's risk governance framework is structured to adhere to the 'three lines of defence' model.

11. Use and embedding - dissemination of key framework components across the Group to ensure that business activities and decisionmaking are undertaken in line with the Board expectations.

Group organisational structure

The Board has ultimate responsibility for the oversight of the Group's risk profile and risk management framework and, where it deems it appropriate, it delegates its authority to relevant Committees. The Board and its Committees are provided with appropriate and timely information relating to the nature and level of the risks to which the Group is exposed and the adequacy of the risk controls and mitigants.

The Internal Audit function provides independent assurance to the Board and its Committees as to the effectiveness of the systems and controls and the level of adherence to internal policies and regulatory requirements. The Board also commissions third party subject matter expert reviews and reports in relation to issues and areas requiring deeper technical assessment and guidance.

Risk appetite

The Group aligns its strategic and business objectives with its risk appetite, which defines the level of risk that the Group is willing to accept, enabling the Board and senior management to monitor the risk profile relative to its strategic and business performance objectives. Risk appetite is a critical mechanism through which the Board and senior management are able to identify adverse trends and respond to unexpected developments in a timely and considered manner.

The risk appetite is calibrated to reflect the Group's strategic objectives, business operating plans, as well as external economic, business and regulatory constraints. In particular, the risk appetite is calibrated to ensure that the Group continues to deliver against its strategic objectives and operates with sufficient financial buffers even when subjected to plausible but extreme stress scenarios. The objective of the Board's risk appetite is to ensure that the strategy and business operating model is sufficiently resilient.

Risk review (continued)

The Group's risk appetite is calibrated using statistical analysis and stress testing to inform the process for setting management triggers and limits against key risk indicators. The calibration process is designed to ensure that timely and appropriate actions are taken to maintain the risk profile within approved thresholds. The Board and senior management actively monitor actual performance against approved management triggers and limits. Currently, there are two regulated banking entities within the Group. Risk appetite metrics and thresholds are set at both individual entity and Group levels.

The Group's risk appetite is subject to a full refresh annually across all principal risk types and a mid-year review where any metrics can be assessed and updated as appropriate.

Management of climate change risk

There was further embedding of the Group's approach to climate risk during 2022, with the Climate Risk Management Framework and ESG governance structures now established.

The Group is exposed to the following climate related risks:

   -- Physical risk -- relates to climate or weather-related events such as 
      heatwaves, droughts, floods, storms, rising sea levels, coastal erosion 
      and subsidence. These risks could result in financial losses with respect 
      to the Group's own real estate and customer loan portfolios. 
 
   -- Transition risk -- arising from the effect of adjusting to a low-carbon 
      economy and changes to appetite, strategy, policy or technology. These 
      changes could result in a reassessment of asset values and increased 
      credit exposures for banks and other lenders as the costs and 
      opportunities arising from climate change become apparent. Reputational 
      risk arises from a failure to meet changing and more demanding societal, 
      investor and regulatory expectations. 

Approach to analysing climate risk on the loan book

As part of the ICAAP, the Risk function engaged with a third party to provide detailed climate change assessments at a collateral level for the Group's loan portfolios. The data was in turn utilised to conduct profiling and financial risk assessments.

a) Climate scenarios considered

The standard metric for assessing climate change risk is the global greenhouse gas concentration as measured by Representative Concentration Pathway (RCP) levels. The four levels adopted by the Intergovernmental Panel for Climate Change for its fifth assessment report (AR5) in 2014 are:

Risk review (continued)

Emissions scenario

 
Scenario  Change in temperature 
                 (degC) by 2100 
--------  --------------------- 
RCP 2.6        1.6 (0.9 -- 2.3) 
--------  --------------------- 
RCP 4.5        2.4 (1.7 -- 3.2) 
--------  --------------------- 
RCP 6.0        2.8 (2.0 -- 3.7) 
--------  --------------------- 
RCP 8.5        4.3 (3.2 -- 5.4) 
--------  --------------------- 
 

Note: figures within the brackets above detail the range in temperatures. Single figures outside the brackets indicate the averages.

b) Climate risk perils considered

The following three physical perils of climate change were assessed:

   -- Flood - wetter winters and more concentrated rainfall events will 
      increase flooding. 
 
   -- Subsidence - drier summers will increase subsidence via the shrink or 
      swell of clay. 
 
   -- Coastal erosion - increased storm surge and rising sea levels will 
      increase the rate of erosion. 

For each of the physical perils and climate scenarios detailed above, a decade by decade prediction, from the current year to 2100 on the likelihood of each was provided.

For flood and subsidence, the likelihood took the form of a probability that a flood or subsidence event would occur over the next ten years. For coastal erosion the distance of the property to the coast line is provided by scenario and decade.

All peril impacts are calculated at the property level to a one metre accuracy. This resolution is essential because flood and subsidence risk factors can vary considerably between neighbouring properties.

In addition to the physical perils, the current Energy Performance Certificate (EPC) of each property was considered to allow for an assessment of transitional risk due to policy change. EPC ratings are based on a Standard Energy Procedure (SAP) calculation which uses a methodology to determine the energy performance of properties by considering factors such as construction materials, heating systems, insulation and air leakage.

Both the OSB and CCFS portfolios were profiled against each of the perils detailed under the best (RCP 2.6) and worst (RCP 8.5) climate scenarios.

   -- Flood risk 

By the 2030's, at the Group level, the percentage of properties predicted to experience a flood is expected to increase from 0.49% in the least severe scenario to 0.51% in the most severe scenario. Both scenarios represent a low proportion of the Group's loan portfolios.

   -- Subsidence 

In the 2030's, at the Group level the percentage of properties predicted to experience subsidence is expected to increase from 0.42% in the least severe scenario to 0.45% in the most severe scenario. The outcome of both scenarios represents a low proportion of the Group's loan portfolios.

   -- Coastal erosion 

There are two elements to coastal erosion risk. The first relates to the proximity of the property to the coast. The second depends on whether the area in which the property is located is likely to experience coastal erosion in the future.

Risk review (continued)

Both Banks have over 93% of their portfolios more than 1000 metres from the coastline, indicating a very low coastal erosion risk across the Group.

The CCFS bank entity has 32 properties within 100 metres of the coastline, whilst the OSB bank entity has 34.

c) Energy Performance Certificate profile

The EPC profile of both bank entities follows a similar trend to the national average. At the Group level 40% of properties have an EPC of C or better, 45% have an EPC of D, 13% with an EPC of E and negligible percentages in F or G. Over 90% of the properties supporting the Group's loan portfolios have the potential to have at least an EPC rating of C.

Value at Risk assessment

The Value at Risk to each Bank, measured through change to Expected Credit Loss (ECL) and Standardised and IRB Risk Weighted Assets (RWAs), is assessed through the application of stress to collateral valuations as per the methodology outlined below. Impacts are assessed against the latest year end position.

Climate change scenarios

To get the full range of impacts, the most and least severe climate change stress scenarios were considered.

The most severe, RCP 8.5, assumes there will be no concerted effort at a global level to reduce greenhouse gas emissions. Under this scenario, the predicted increase in global temperature is 3.2 - 5.4degC by 2100.

The least severe scenario, RCP 2.6, assumes early action is taken to limit future greenhouse gas emissions. Under this scenario, the predicted increase in global temperature is 0.9-2.3degC by 2100.

Methodology -- physical risks

For the physical risks, updated valuations are produced to reflect the impact of a flood, subsidence and coastal erosion risk.

Methodology -- transitional risks

The Group's expectation is that, under the early action scenario (RCP 2.6), the government will require all properties to achieve EPC A, B and C grades where possible. We considered this risk for Buy-to-Let accounts only.

d) Analysis outcome

The physical risks currently present an immaterial ECL or capital risk to the Group. The sensitivity to transitional risk is larger than that of physical risk, although still very small, particularly when considering the aggressive time frames on government policy relating to minimum EPC requirements.

e) Planned enhancements during 2023

In the future, the Group's climate risk data and scenario analysis capabilities will continue to be enhanced.

Principal risks and uncertainties

1. Strategic and business risk

The risk to the Group's earnings and profitability arising from its strategic decisions, change in business conditions, improper implementation of decisions or lack of responsiveness to industry changes.

Risk appetite statement: The Group's strategic and business risk appetite states that the Group does not intend to undertake any medium- to long-term strategic actions that would put at risk its vision of being a leading specialist lender, backed by strong and dependable savings franchises. The Group adopts a long-term sustainable business model which, while focused on niche sub-sectors, is capable of adapting to growth objectives and external developments.

1.1 Performance against targets

Performance against strategic and business targets does not meet stakeholder expectations. This has the potential to damage the Group's franchise value and reputation.

Mitigation

Regular monitoring by the Board and the Group Executive Committee of business and financial performance against the strategic agenda and risk appetite. The financial plan is subject to regular reforecasts. The balanced business scorecard is the primary mechanism to support how the Board assesses management performance against key targets. Use of stress testing to flex core business planning assumptions to assess potential performance under stressed operating conditions.

Direction: increased

The Group delivered strong performance against targets during 2022 despite the continued impact of inflation, increasing interest rates and the conflict in Ukraine. The ongoing macroeconomic uncertainty and its potential impact on net interest margin, affordability levels and house prices present an increased risk to the Group's performance in 2023.

1.2 Economic environment

The economic environment in the UK is an important factor impacting the strategic and business risk profile.

A macroeconomic downturn may impact the credit quality of the Group's existing loan portfolios and may influence future business strategy as the Group's new business proposition becomes less attractive due to lower returns.

Mitigation

The Group's business model as a secured lender helps limit potential credit risk losses and supports performance through the economic cycle. The Group continues to utilise and enhance its stress testing capabilities to assess and minimise potential areas of macroeconomic vulnerability.

Direction: increased

The increase in macroeconomic environment risk in 2022 related to inflation and increasing interest rates creating a squeeze on borrowers' affordability levels. The ongoing macroeconomic uncertainty will continue into 2023 with an increased risk to the Group's credit risk profile, including the possibility of a fall in house prices.

1.3 Competition risk

The risk that new bank entrants and existing peer banks shift focus to the Group's market sub-segments, increasing the level of competition.

Principal risks and uncertainties (continued)

Mitigation

The Group continues to develop products and services that meet the requirements of the markets in which it operates. The Group has a diversified suite of products and capabilities to utilise, together with significant financial resources to support a response to changes in competition.

Direction: unchanged

The current economic outlook may limit the number of competitors shifting their focus to the Group's key market subsegments.

2. Reputational risk

The potential risk of the Group's reputation being affected due to factors such as unethical practices, adverse regulatory actions, customer or broker dissatisfaction and complaints or negative/adverse publicity.

Reputational risk can arise from a variety of sources and is a second order risk -- the crystallisation of any principal risk can lead to a reputational risk impact.

The Group has a very low appetite for reputational risks. The Group will not conduct its business or engage with stakeholders in a manner that could adversely impact its reputation or franchise value. The Group recognises that reputational risk is a consequence of other risks materialising and in turn seeks to actively manage all risks within Board-approved risk appetite levels. The Group strives to protect and enhance its reputation at all times.

2. 1 Deterioration of reputation

Potential loss of trust and confidence that our stakeholders place in us as a responsible and fair provider of financial services.

Mitigation

Culture and commitment to treating customers fairly and being open and transparent in communication with key stakeholders. Established processes in place to proactively identify and manage potential sources of reputational risk. Review of relevant Management Information (MI) including complaint volumes, Net Promoter Scores, Customer Satisfaction results, Social Media and Trustpilot feedback.

Direction: increased

The challenging macroeconomic environment in 2022 resulted in significant shifts within both the UK's lending and savings markets. This has brought about the need for all banks to become increasingly agile with products offered in order to ensure that all core targets continued to be met. Operational scalability and efficiency challenges have impacted the Group's reputational risk profile.

3. Credit risk

Potential for loss due to the failure of a counterparty to meet its contractual obligation to repay a debt in accordance with the agreed terms.

Risk appetite statement: The Group seeks to maintain a high-quality lending portfolio that generates adequate returns under normal and stressed conditions. The portfolio is actively managed to operate within set criteria and limits based on profit volatility focusing on key sectors, recoverable values and affordability and exposure levels. The Group aims to continue to generate sufficient income and control credit losses to a level such that it remains profitable even when subjected to a credit portfolio stress of a 1 in 20 intensity stress scenario.

Principal risks and uncertainties (continued)

3.1 Individual borrower defaults

Borrowers may encounter idiosyncratic problems in repaying their loans, for example loss of a job or execution problems with a development project.

While in most cases of default the Group's lending is secured, some borrowers may fail to maintain the value of the security, which may result in a loss being incurred.

Mitigation

Across both OSB and CCFS, a robust underwriting assessment is undertaken to ensure that a customer has the ability and propensity to repay and sufficient security is available to support the new loan requested. At CCFS, an automated scorecard approach is taken, whilst OSB utilises a bespoke manual underwriting approach, supplemented by bespoke application scorecards to inform the lending decision.

Should there be problems with a loan, the Collections and Recoveries team works with customers who are unable to meet their loan service obligations to reach a satisfactory conclusion while adhering to the principle of treating customers fairly.

Our strategic focus on lending to professional landlords means that properties are likely to be well managed, with income from a diversified portfolio mitigating the impact of rental voids or maintenance costs. Lending to owner-occupiers is subject to a detailed affordability assessment, including the borrower's ability to continue payments if interest rates increase. Lending on commercial property is based more on security, and is scrutinised by the Group's independent Real Estate team as well as by external valuers.

Development finance lending is extended only after a deep investigation of the borrower's track record and stress testing the economics of the specific project.

Direction: increased

The drivers of borrower default risk have shifted to rising inflation and the consequential increases in interest rates which impact affordability for accounts which revert onto higher interest rates and increase the risk of borrower default.

3.2 Macroeconomic downturn

A broad deterioration in the UK economy would adversely impact both the ability of borrowers to repay loans and the value of the Group's security. Credit losses would impact the Group's lending portfolios, even if individual impacts were to be small, the aggregate impact on the Group could be significant.

Mitigation

The Group works within portfolio limits on LTV, affordability, name, sector and geographic concentration that are approved by the Group Risk Committee and the Board. These are reviewed on a semi-annual basis. In addition, stress testing is performed to ensure that the Group maintains sufficient capital to absorb losses in an economic downturn and continues to meet its regulatory requirements.

Direction: increased

The uncertain economic outlook and the ongoing geopolitical risk due to the conflict in Ukraine resulted in high inflation and increases in interest rates could drive higher levels of customer defaults, rising impairment levels and falling residential and commercial collateral values.

Principal risks and uncertainties (continued)

3.3 Wholesale credit risk

The Group has wholesale exposures both through call accounts used for transactional and liquidity purposes and through derivative exposures used for hedging.

Mitigation

The Group transacts only with high quality wholesale counterparties. Derivative exposures include collateral agreements to mitigate credit exposures.

Direction: unchanged

The Group's wholesale credit risk exposure remains limited to high-quality counterparties, overnight exposures to clearing banks and swap counterparties.

4. Market risk

Potential loss due to changes in market prices or values.

Risk appetite statement: The Group actively manages market risk arising from structural interest rate positions. The Group does not seek to take a significant interest rate position or a directional view on interest rates and it limits its mismatched and basis risk exposures.

4.1 Interest rate risk

The risk of loss from adverse movement in the overall level of interest rates. It arises from mismatches in the timing of repricing of assets and liabilities, both on and off balance sheet. It includes the risks arising from imperfect hedging of exposures and the risk of customer behaviour driven by interest rates, e.g. early redemption.

Mitigation

The Group's Treasury function actively hedges to match the timing of cash flows from assets and liabilities.

Direction: unchanged

Interest rate risk remained unchanged in 2022 due to the Group's simple asset and liability structure and ongoing careful management.

4.2 Basis risk

The risk of loss from an adverse divergence in interest rates. It arises where assets and liabilities reprice from different variable rate indices. These indices may be market, administered, other discretionary variable rates, or that received on call accounts with other banks.

Mitigation

The Group did not require active management of basis risk in 2022 due to its balance sheet structure.

Direction: decreased

Basis risk exposures reduced year on year as a result of the LIBOR Transition at the end of 2021.

Principal risks and uncertainties (continued)

5. Liquidity and funding risk

The risk that the Group, although solvent, does not have sufficient financial resources to enable it to meet its obligations as they fall due.

Risk appetite statement: The Group will maintain sufficient liquidity to meet its liabilities as they fall due under normal and stressed business conditions; this will be achieved by maintaining strong retail savings franchises, supported by high-quality liquid asset portfolios comprised of cash and readily-monetisable assets, and through access to pre-arranged secured funding facilities. The Board requirement to maintain balance sheet resources sufficient to survive a range of severe but plausible stress scenarios is interpreted in terms of the liquidity coverage ratio and the ILAAP stress scenarios.

5.1 Retail funding stress

As the Group is primarily funded by retail deposits, a retail run could put it in a position where it could not meet its financial obligations.

Increased competition for retail savings driving up funding costs, adversely impacting retention levels and profitability.

Mitigation

The Group's funding strategy is focused on a highly stable retail deposit franchise. The Group's large number of depositors provides diversification, where a high proportion of balances are covered by the FSCS protection scheme, largely mitigating the risk of a retail run.

In addition, the Group performs in-depth liquidity stress testing and maintains a liquid asset portfolio sufficient to meet obligations under stress. The Group holds prudential liquidity buffers to manage funding requirements under normal and stressed conditions.

The Group has further diversified its retail channels by expanding the range of pooled deposit providers used.

The Group proactively manages its savings proposition through both the Liquidity Working Group and the Group Assets and Liabilities Committee. Finally, the Group has prepositioned mortgage collateral and securitised notes with the Bank of England, which allows it to consider alternative funding sources to ensure it is not solely reliant on retail savings. The Group also has a mature Retail Mortgage

Backed Security (RMBS) programme.

Direction: increased

The Group's funding levels and mix remained strong throughout the year.

In 2022, OSB and CCFS were able to attract significant flows of new deposits and depositors, despite the volatile interest rate environment and competitive savings market. During periods of exceptionally high volatility, funding was drawn from the Bank of England using the Index Long-term Repo scheme to support retail funding and customer operations.

5.2 Wholesale funding stress

A market-wide stress could close securitisation markets or make issuance costs unattractive for the Group.

Mitigation

The Group continuously monitors wholesale funding markets and is experienced in taking proactive management actions where required.

Principal risks and uncertainties (continued)

The Group issued one securitisation in 2022 and has a range of wholesale funding options available outside retained securitisation, including Bank of England facilities, for which collateral has been prepositioned.

Direction: unchanged

The Group's range of wholesale funding options available, including repo or sale of retained notes or collateral upgrade trades remained broadly unchanged.

5. 3 Refinancing of TFSME

Current Term Funding Scheme for Small and Medium-sized Enterprises (TFSME) borrowing by the Group remained at 4.2bn at the end of 2022, with a refinancing concentration scheduled for October 2025.

Mitigation

The Group has other wholesale options available to it, including securitisation programmes and repo or sale of held notes, as well as retail funding via its strong franchises, to replace the TFSME borrowing gradually over the next few years ahead of the maturity of this funding.

Direction: unchanged

TFSME borrowing remained unchanged during the year; however, the current funding plan to refinance TFSME requires significant securitisation issuance. These markets have seen increased volatility during 2022, which could continue into 2023 so additional refinancing options are being considered.

6. Solvency risk

The potential inability of the Group to ensure that it maintains sufficient capital levels for its business strategy and risk profile under both the base and stress case financial forecasts.

Risk appetite statement: the Group seeks to ensure that it is able to meet its Board-level capital buffer requirements under a severe but plausible stress scenario. The solvency risk appetite is informed by the Group's prudential requirements and strategic and financial objectives. We manage our capital resources in a manner which avoids excessive leverage and allows us flexibility in raising capital.

6.1 Deterioration of capital ratios

Key risks to solvency arise from balance sheet growth and unexpected losses which can result in the Group's capital requirements increasing, or capital resources being depleted, such that it no longer meets the solvency ratios as mandated by the PRA and Board risk appetite.

The regulatory capital regime is subject to change and could lead to increases in the level and quality of capital that the Group needs to hold to meet regulatory requirements. In particular, we note the PRA's recently published consultation paper (CP) on the implementation of Basel 3.1.

Mitigation

The Group operates from a strong capital position and has a consistent record of strong profitability.

The Group actively monitors its capital requirements and resources against financial forecasts and plans and undertakes stress testing analysis to subject its solvency ratios to extreme but plausible scenarios.

The Group also holds prudent levels of capital buffers based on CRD IV requirements and expected balance sheet growth.

Principal risks and uncertainties (continued)

The Group engages actively with regulators, industry bodies and advisers to keep abreast of potential changes and provides feedback through the consultation process.

Direction: increased

The stable credit profile and ongoing profitability mean that the Group's capital resources remain strong.

Risks remain around adverse credit profile performance resulting from rising inflation and interest rates.

We have estimated the impact of Basel 3.1 on our 31 December 2022 CET1 ratio to be a reduction of up to 2% points, should the proposed rules be implemented as drafted in the CP and prior to the Group receiving Internal Ratings Based (IRB) accreditation.

7. Operational risk

The risk of loss or a negative impact on the Group resulting from inadequate or failed internal processes, people or systems, or from external events.

Risk appetite statement: The Group's operational processes, systems and controls are designed to minimise disruption to customers, damage to the Group's reputation and any detrimental impact on financial performance. The Group actively promotes the continuous evolution of its operating environment through the identification, evaluation and mitigation of risks, whilst recognising that the complete elimination of operational risk is not possible.

7.1 IT security (including cyber risk)

The risks resulting from a failure to protect the Group's systems and the data within them. This includes both internal and external threats.

Mitigation

The Group programme of IT and cyber improvements continued with the aim of enhancing its protection against IT security threats, deploying a series of tools designed to identify and prevent network/system intrusions. This is further supported by documented and tested procedures intended to ensure the effective response to a security breach.

Direction: unchanged

The Group has processes in place to allow it to operate effectively when employees work from home and manage the cyber risks related to working remotely.

Whilst IT security risks continue to evolve, work continues to enhance the level of maturity of the Group's controls and defences, supported by dedicated IT security experts.

The Group has an ongoing programme of penetration testing in place to drive enhancements by identifying potential areas of risk.

7. 2 Data quality and completeness

The risks resulting from data being either inaccurate or incomplete.

Mitigation

The Group previously established a dedicated Data Strategy Programme, involving the recruitment of a Chief Data Officer and a Data Governance Director, designed to ensure a consistent approach to the maintenance and use of data. This includes both documented procedures and frameworks and also tools intended to improve the consistency of data use.

Principal risks and uncertainties (continued)

Direction: unchanged

Progress was made in 2022 to embed Group-wide governance frameworks in part driven by the Group's IRB project. Further work is planned for 2023, to move closer to the Group's target end state.

7.3 Change management

The risks resulting from unsuccessful change management implementations, including the failure to respond effectively to release-related incidents.

Mitigation

The Group recognises that implementing change introduces significant operational risk and has therefore implemented a series of control gateways designed to ensure that each stage of the change management process has the necessary level of oversight.

Direction: increased

The Group continued to adopt an ambitious change agenda, which was monitored and managed well in 2022. We are now turning our attention towards identifying opportunities to further digitise our business operations, to deliver additional efficiencies and invest in the Group to ensure it remains well-positioned to meet the changing needs of our customers, brokers and wider stakeholders.

7.4 IT failure

The risks resulting from a major IT application or infrastructure failure impacting access to the Group's IT systems.

Mitigation

The Group continues to invest in improving the resilience of its core infrastructure. It has identified its prioritised business services and the infrastructure that is required to support them. Tests are performed regularly to validate its ability to recover from an incident.

The Group has established a site in Hyderabad to ensure that, in the event of an operational incident in Bangalore, services can be maintained.

Direction: unchanged

Whilst progress was made in reducing both the likelihood and impact of an IT failure, the risks remain, in particular due to new hybrid working arrangement. Further work is planned during 2023.

8. Conduct risk

The risk that the Group's culture, organisation, behaviours and actions result in poor outcomes and detriment for customers and/or damage to consumer trust and integrity of the markets in which it operates.

Risk appetite statement: The Group has a very low appetite to assume risks which may result in either poor or unfair customer outcomes and/or cause disruptions in the market segments in which it operates. The Group aims to avoid causing detriment or harm to its customers and operates to the highest standards of conduct. The Group will treat its customers, third-party partners, investors and regulators with respect, fairness and transparency. The Group will proactively look to identify where its products and services could lead to poor outcomes or harm to its customers, and will take appropriate action to mitigate this. Where customer harm occurs, the Group will ensure that effective solutions are implemented to address the root cause and a fair outcome is achieved.

Principal risks and uncertainties (continued)

8.1 Conduct risk

The risk that the Group fails to meet its expectations with respect to conduct risk.

Mitigation

The Group's culture is clearly defined and monitored via its Purpose, Vision and Values driven behaviours.

The Group has a strategic commitment to provide simple, customer focused products. In addition, a Product Governance framework is established to oversee both the origination of new products and to revisit the ongoing suitability of the existing product suite.

The Group has an embedded Conduct Risk Management Framework which clearly define roles and responsibilities for conduct risk management and oversight across the Group's three lines of defence.

Direction: increased

The conduct risk level increased due to macroeconomic uncertainty. Some customers, particularly those who are vulnerable, may experience financial difficulty as a result of the rising cost of living and cost of borrowing. Volatile lending and savings markets led to unprecedented high volumes of new business adversely impacting customer service level agreements and leading to increased complaints and reputational risk.

Conduct losses have remained stable with no breaches of risk appetite reported during the last 12 months.

9. Regulatory risk

The risk of failure to effectively identify, interpret, implement and adhere to all regulatory or legislative change that impacts the Group.

Risk appetite statement: The Group views ongoing conformance with regulatory rules and standards across all the jurisdictions in which it operates as a critical facet of its risk culture. The Group has a very low appetite to assume regulatory risk, which could result in poor customer outcomes, customer detriment, regulatory sanctions, financial loss or damage to its reputation. The Group will proactively monitor for and will not tolerate any systemic failure to comply with applicable laws, regulations or codes of conduct relevant to its business.

The Group acknowledges that regulatory rules and standards are subject to interpretation and subsequent translation into internal policies and procedures. The Group interprets requirements to ensure adherence with the intended purpose and spirit of the regulation whilst being cognisant of commercial considerations and good customer outcomes. To minimise regulatory risk, the Group proactively engages with its regulators in a transparent manner, participates in industry forums and seeks external advice to validate its interpretations, where appropriate.

9.1 Prudential regulatory changes

The Group continues to see a high volume of key compliance regulatory changes that impact its business activities. These include the implementation of Basel 3.1 capital rules and increased Resolvability Assessment Framework requirements, including updated minimum requirements for own funds and eligible liabilities (MREL).

Principal risks and uncertainties (continued)

Mitigation

The Group has an effective horizon scanning process to identify regulatory change.

All significant regulatory initiatives are managed by structured programmes overseen by the Project Management team and sponsored at Executive level.

The Group has proactively sought external expert opinions to support interpretation of the requirements and validation of its response, where required.

Direction: unchanged

The Group continued to have a high level of interaction with UK regulators and continues to identify and respond effectively to all regulatory changes.

9.2 Conduct regulation

Regulatory changes focused on the conduct of business could force changes in the way the Group carries out business and impose substantial compliance costs.

This includes the risk that product design, underwriting, arrears and forbearance and vulnerable customer policies are misaligned to regulatory expectations which result in customers not being treated fairly, particularly those experiencing financial hardship or vulnerable customers, with the potential for reputational damage, redress and other regulatory actions.

Mitigation

The Group has a programme of regulatory horizon scanning linking into a formal regulatory change management programme. In addition, the focus on simple products and customer-oriented culture means that current practice may not have to change significantly to meet new conduct regulations.

All Group entities utilise underwriting, arrears and forbearance and vulnerable customer policies, which are designed to comply with regulatory principles, rules and expectations. These policies articulate the Group's commitment to ensuring that all customers, including those who are vulnerable or experiencing financial hardship, are treated fairly, consistently and in a way that considers their individual needs and circumstances.

The Group does not tolerate any systematic failure to deliver fair customer outcomes. On an isolated basis, incidents can result in detriment due to human and/or operational failures. Where such incidents occur, they are thoroughly investigated, and the appropriate remedial actions are taken to address any customer detriment and prevent recurrence.

Direction: increased

The level of regulatory change continued to be high but the Group has sufficient resources and capabilities to respond to any changes in an effective and efficient manner.

The Group continues to proactively interact with regulatory bodies to take part in thematic reviews and information requests, as required.

Identifying, monitoring and supporting vulnerable customers continues to be a key area of focus.

Ongoing reviews of long term arrears and forbearance customers, continues to ensure that payment terms still remain appropriate.

The Group has instigated a formal project to implement the FCA's new Consumer Duty requirements within the required timelines.

Principal risks and uncertainties (continued)

10. Financial crime risk

The risk of financial or reputational loss resulting from inadequate systems and controls to mitigate the risks from financial crime.

Risk appetite statement: To minimise financial crime risk the Group will design and maintain robust systems and controls to identify, assess, manage and report any activity (internal or external in nature) which exposes the Group to financial crime risk in the form of money laundering, human trafficking, terrorist financing, sanctions breaches, bribery, corruption and fraud. The Group recognises the need to continuously review its systems and controls to ensure that they are aligned to the nature and scale of financial crime risk it is exposed to on a current and forward looking basis.

10.1 Financial crime risk

The risk of financial or reputational loss resulting from a failure to implement systems and controls to manage the risk from money laundering, terrorist financing, sanctions, bribery, corruption and cyber-crime.

Mitigation

The Group operates in a low-risk environment providing relatively simple products to UK domiciled customers serviced through a UK registered bank account. The Group has an established screening programme that is deployed at the point of origination and on a regular basis throughout the customer lifecycle. Where applicable, enhanced due diligence is applied to ensure that any increase in risk is appropriately managed and any activity remains within risk appetite.

The Group has a horizon scanning programme that identifies changes to money laundering regulations and any other financial crime related legislation to ensure that we comply with all regulatory obligations.

The Group reacted swiftly to the events in Ukraine and the regular updates released in relation to the Russia and Belarus financial sanctions regimes. The Group has negligible exposure to the affected jurisdictions and no exposure to any specific individual or entity contained within the revised sanctions listings.

The Group's programme of cyber improvements continued with the aim of enhancing its protection against IT security threats, deploying a series of tools designed to identify and prevent network/ system intrusions. The Group's Financial Crime team will support the Information Security Team, where appropriate, to ensure that there are robust and effective controls in place and sufficient training and awareness for all colleagues.

Direction: Unchanged

The Group continues to focus primarily on the UK market with accounts serviced from UK bank accounts.

The Group has processes in place to allow it to operate effectively when employees work from home and manage the cyber risks related to working remotely. Whilst IT security risks continue to evolve, the level of maturity of the Group's controls and defences has significantly increased, supported by dedicated IT security experts.

Principal risks and uncertainties (continued)

10.2 Fraud risk

The risk of financial loss resulting from fraudulent action by a person either internal or external.

Mitigation

The Group continues to invest in a range of systems and controls that are deployed across its product range in order to detect and prevent the exposure to fraud through the customer lifecycle. All new business applications are subject to a range of controls to identify and mitigate fraud. Customer activity is monitored in order to detect suspicious activity or behaviour that may be indicative of fraud.

These controls are further supported by documented policies and procedures that are managed by experienced employees in a dedicated Financial Crime function.

The Group continually monitors its detection capability with periodic reviews of the parameters within its systems and control framework to ensure that these remain fit for purpose and aligned to mitigate any emerging risks.

Direction:Increased

The Group remains aware that any potential downturn in the wider economic environment may increase the risk of fraud activity across its product range and will closely monitor changes in trends that may be indicative of any new or emerging risks.

Emerging risks

The Group proactively scans for emerging risks which may have an impact on its ongoing operations and strategy and considers its top emerging risks to be:

Political and macroeconomic uncertainty

The Group's lending activity is predominantly focused in the United Kingdom (with a legacy back-book of mortgages in the Channel Islands) and, as such, will be impacted by any risks emerging from changes in the macroeconomic environment. Rising inflation and interest rates pose risks to the Group's loan portfolio performance.

Mitigation

The Group has mature and robust monitoring processes and via various stress testing activities (i.e. ad hoc, risk appetite and Internal Capital Adequacy Assessment Process (ICAAP)) understands how the Group performs over a variety of macroeconomic stress scenarios and has developed a suite of early warning indicators, which are closely monitored to identify changes in the economic environment. The Board and management review detailed portfolio reports to identify any changes in the Group's risk profile.

Climate change

As the focus on climate change intensifies, both the physical risks and the transitional risks associated with climate change continue to grow. Climate change risks include:

   -- Physical risks which relate to specific weather events, such as storms 
      and flooding, or to longer-term shifts in the climate, such as rising sea 
      levels. These risks could include adverse movements in the value of 
      certain properties that are in coastal and low-lying areas, or located in 
      areas prone to increased subsidence and heave. 
 
   -- Transitional risks may arise from the adjustment towards a low-carbon 
      economy, such as tightening energy efficiency standards for domestic and 
      commercial buildings. These risks could include a potential adverse 
      movement in the value of properties requiring substantial updates to meet 
      future energy performance requirements. 
 
   -- Reputational risk arising from a failure to meet changing societal, 
      investor or regulatory demands. 

Principal risks and uncertainties (continued)

Mitigation

During 2022, the Group further embedded its approach to climate risk management, which included the development of a climate risk appetite. Further detail are set out in the OSBG annual report and accounts Task Force on Climate-related Financial Disclosures (TCFD) report.

The Group's Chief Risk Officer has designated senior management responsibility for the management of climate change risk.

Model risk

The risk of financial loss, adverse regulatory outcomes, reputational damage or customer detriment resulting from deficiencies in the development, application or ongoing operation of models and ratings systems.

The Group also notes changes in industry best practice with respect to model risk management including a PRA consultation paper containing proposed expectations regarding banks' management of model risk.

Mitigation

The Group has well-established model risk governance arrangements in place, with Board and Executive Committees in place to ensure robust oversight of the Group's model risk profile. Dedicated resources are in place to ensure that model governance arrangements continue to meet any changes in industry and regulatory expectations.

Regulatory change

The Group remains subject to high levels of regulatory oversight and an extensive and broad ranging regulatory change agenda, including meeting the requirements of the Resolvability Assessment Framework and Operational Continuity in Resolution. The Group is therefore required to respond to prudential and conduct-related regulatory changes, taking part in thematic reviews, as required.

There is also residual uncertainty in relation to the regulatory landscape post the United Kingdom's exit from the European Union.

Mitigation

The Group has established horizon scanning capabilities, coupled with dedicated prudential and conduct regulatory experts in place to ensure the Group manages future regulatory changes effectively.

The Group also has strong relationships with regulatory bodies, and via membership of UK Finance, inputs into upcoming regulatory consultations.

Risk review

Risk profile performance overview

Credit risk

Group's loan portfolios performed robustly during 2022. Prudent criteria for new originations delivered strong new business quality, whilst the back book also outperformed forecast expectations. In particular, the Group saw lower arrears levels than forecast and better than expected house price inflation.

The Group's prudent credit risk appetite ensures that loan portfolios are positioned to perform well in both benign and stressed macroeconomic environments.

The Group delivered 12% net loan book growth in 2022 with strong originations in the Group's core Buy-to-Let and residential owner-occupier sub-segments, which more than offset reductions in the second charge and funding lines sub-segments. New lending also improved in semi-commercial and commercial as well as in the Group's development finance sub-segments.

Favourable property price indexing resulted in a reduction in the weighted average stock LTV for OSB and CCFS to 58% and 63% respectively as at 31 December 2022 (31 December 2021: OSB 60% and CCFS 65%), and a prudent weighted average LTV profile of 60% for the Group, down from 62% at the end of 2021.

A low and stable level of arrears continued to be observed, with just 1.1% of the Group's net loan balances being greater than three months in arrears as at 31 December 2022, unchanged from the prior year. Increasing arrears levels were observed across a small number of portfolios as payment deferrals expired; however, these increases were partially offset by improving performance across other loan portfolios.

Solo bank interest coverage ratios for Buy-to-Let loans remained strong during 2022 at 207% for OSB and 191% for CCFS (2021: 199% OSB and 188% CCFS).

During 2022, forward-looking external credit bureau probability of default and customer indebtedness scores remained strong, with some reversion back to pre-pandemic levels as customers returned to spending, once lockdown restrictions were relaxed.

Risk profile performance overview (continued)

Expected Credit Losses (ECL)

Balance sheet expected credit losses increased from GBP101.5m to GBP130.0m as at 31 December 2022. Other non-material items further contributed to the increase and resulted in a full year statutory impairment charge of GBP29.8m representing a loan loss ratio of 13bps (2021: GBP4.4m release, -2bps,

respectively), with the provision charge primarily driven by post-model adjustments to account for the rising cost of living and cost of borrowing concerns, as well as the strong growth in the loan book in the year.

A summary of the key impairment charge drivers for 2022 included:

   1. -- positive House Price Index (HPI) movements and continued low 
      unemployment were observed throughout 2022, however, the outlook 
      deteriorated throughout the year due to the war between Russia and 
      Ukraine and the fallout from the mini budget. The economic outlook at the 
      end of 2022 was driven by rising interest rates, higher than target 
      inflation and most notably a decrease in house prices. The change in 
      economic outlook contributed GBP11.6m of impairment charge in 2022, 
      whilst the improvement in house prices drove a release of GBP10.3m. 
 
   2. Credit profile provision charges - impairment charges driven by changes 
      in the credit profile such as portfolio growth, portfolio product mix and 
      changes in staging mix totalled GBP15.2m. Other charges, including 
      changes to individually assessed provisions and write offs, totalled 
      GBP8.3m. 
   b.         Model and staging enhancements -- enhancements were made to the Group's underlying models to ensure that estimates continued to reflect actual credit profile performance. Most notably, the Group's enhancements to models, as part of the IRB programme, were incorporated into the Group's IFRS 9 framework. In addition, the Group enhanced its Significant Increase in Credit Risk (SICR) framework to adopt a default risk trigger, sensitive to the economic outlook. The cumulative impact of these modelling and staging enhancements was an GBP8.3m release for 2022. 
   c.         Post model adjustments -- the Group adopted a number of post-model adjustments, predominantly to account for external risks that were not sufficiently addressed in the model and staging framework. The most significant adjustments were made to the stage 2 approach to account for cost of borrowing and cost of living stresses due to the sharp increase in interest rates and the historically high inflation. In total, the postmodel adjustments contributed GBP13.3m of impairment charge in 2022. 

The Group continued to closely monitor impairment coverage levels in the year.

Impairment coverage levels were strengthened due to both the observed cost of living and cost of borrowing drivers, and the renewed uncertainty surrounding the macroeconomic outlook, with coverage levels approaching those held at the peak of the pandemic. The Group's Risk function conducted top-down analysis, assessing portfolio-specific risks, which confirmed the appropriateness of provision levels after taking into account the post-model adjustments.

Risk profile performance overview (continued)

Coverage ratios table

 
                                             Expected credit 
  As at 31 December   Gross carrying amount       losses 
  2022                         GBPm                GBPm         Coverage ratio 
Stage 1                            18,722.3              7.2             0.04% 
Stage 2                             4,417.1             50.9             1.15% 
Stage 3 (+ POCI)                      588.7             71.9            12.21% 
Total                              23,728.1            130.0             0.55% 
 
 
As at 31 December 
 2021 
Stage 1                            18,188.4             12.1             0.07% 
Stage 2                             2,413.6             25.0             1.04% 
Stage 3 (+ POCI)                      562.1             64.4            11.46% 
Total                              21,164.1            101.5             0.48% 
 

Macroeconomic scenarios

The measurement of ECL under the IFRS 9 approach is complex and requires a high level of judgement. The approach includes the estimation of probability of default (PD), loss given default (LGD) and likely exposure at default (EAD). An assessment of the maximum contractual period with which the Group is exposed to the credit risk of the asset is also undertaken.

IFRS 9 requires firms to calculate ECL allowances simulating the effect of a range of possible economic outcomes, calculated on a probability-weighted basis. This requires firms to formulate forward-looking macroeconomic forecasts and incorporate them in ECL calculations.

i. How macroeconomic variables and scenarios are selected

During the IFRS 9 modelling process, the relationship between macroeconomic drivers and arrears, default rates and collateral values is established. For example, if unemployment levels increase, the Group would observe an increasing number of accounts moving into arrears. If residential or commercial property prices fall, the risk of losses being realised on the sale of a property would increase.

The Group adopted an approach which utilises four macroeconomic scenarios. These scenarios are provided by an industry-leading economics advisory firm, that provides management and the Board with advice.

A base case forecast is provided, together with a plausible upside scenario. Two downside scenarios are also provided (downside and a severe downside).

ii. How macroeconomic scenarios are utilised within ECL calculations

Probability of default estimates are either scaled up or down based on the macroeconomic scenarios utilised.

Loss given default estimates are principally impacted by property price forecasts which are utilised within loss estimates, should an account be possessed and sold.

Exposure at default estimates are not impacted by the macroeconomic scenarios utilised.

Each of the above components are then directly utilised within the ECL calculation process.

iii. Macroeconomic scenario governance

The Group has a robust governance process to oversee macroeconomic scenarios and probability weightings used within ECL calculations.

Risk profile performance overview (continued)

On a periodic basis, the Group's Risk function and economic adviser provide the Group Risk and Audit Committees with an overview of recent economic performance, together with updated base, upside and two downside scenarios. The Risk function conducts a review of the scenarios comparing them to other economic forecasts, which results in a proposed course of action, which once approved, is implemented.

iv. Changes made during 2022

Throughout 2022, the scenario suite was monitored and updated as UK political and geopolitical developments occurred.

The Group's Risk and Audit Committees focused on assessing whether specific risks had been captured within externally provided forward-looking forecasts. Of particular focus were the risks relating to rising costs of living and subsequent rising interest rates to control inflation levels. The Group undertook a detailed analysis to assess the portfolio risks and consider whether these were adequately accounted for in the IFRS 9 models and frameworks, and identified a number of areas requiring post-model adjustments, most notably to account for the increased credit risk from the heightened cost of living and cost of borrowing resulting in an increase in the balance of accounts in stage 2.

The Board reflected on the ongoing appropriateness of probabilities attached to the suite of IFRS 9 scenarios as the macroeconomic outlook evolved throughout the year. Scenarios were adjusted to a symmetrical probability, where the upside and downside scenarios carry equal weightings, as a result of separate post-model adjustments being raised to ensure that the current IFRS 9 framework adequately provisioned the underlying portfolio risk.

Details relating to the scenarios utilised to set the 31 December 2022 IFRS 9 provision levels are provided in the table below.

Forecast macroeconomic variables over a five-year period

 
                                                         Scenario % 
           Probability 
            weighting     Economic    Year end  Year end  Year end  Year end  Year end 
Scenario       (%)        measure       2022      2023      2024      2025      2026 
Base case           40           GDP       4.3     (0.7)       1.8       2.7       2.1 
                        Unemployment       3.7       4.7       4.2       3.9       3.8 
                         House Price 
                              growth       9.0     (9.0)     (3.4)       2.8       5.8 
                                 CPI      10.7       3.4       2.0       1.6       1.2 
                           Bank Base 
                                Rate       2.8       4.0       3.6       2.6       1.8 
Upside              30           GDP       4.6       1.9       2.9       3.4       2.2 
                        Unemployment       3.6       4.2       4.0       3.7       3.7 
                         House Price 
                              growth      10.6     (6.7)     (1.3)       4.4       5.6 
                                 CPI      11.0       4.7       2.9       1.4       1.1 
                           Bank Base 
                                Rate       3.0       5.3       4.8       3.4       2.3 
Downside            20           GDP       3.7     (4.4)       1.0       2.4       2.1 
                        Unemployment       4.2       6.3       7.0       7.0       6.7 
                         House Price 
                              growth       6.8    (14.4)     (8.0)     (1.2)       6.1 
                                 CPI      10.2       1.6       1.5       1.8       0.8 
                           Bank Base 
                                Rate       2.9       3.8       3.1       1.9       1.3 
Severe              10           GDP       3.2     (7.5)       0.1       1.9       2.1 
downside                Unemployment       4.3       6.8       7.6       7.6       7.2 
                         House Price 
                              growth       5.0    (18.6)    (12.1)     (5.0)       6.5 
                                 CPI       9.5       0.7       0.9       2.1       0.5 
                           Bank Base 
                                Rate       2.6       2.8       2.0       0.6       0.5 
 

Risk profile performance overview (continued)

Forbearance

Where a borrower experiences financial difficulty, which impacts their ability to service their financial commitments under the loan agreement, forbearance may be used to achieve an outcome which is mutually beneficial to both the borrower and the Group.

By identifying borrowers who are experiencing financial difficulties pre-arrears or in arrears, a consultative process is initiated to ascertain the underlying reasons and to establish the best course of action to enable the borrower to develop credible repayment plans to see them through the period of financial stress.

The specific tools available to assist customers vary by product and the customers' circumstances. The various options considered for customers are as follows:

   -- Temporary switch to interest only: a temporary account change to assist 
      customers through periods of financial difficulty where the contractual 
      monthly payment is reduced to the amount of interest owed in the month 
      for the duration of the account change. Any arrears existing at the 
      commencement of the arrangement are retained. 
 
   -- Interest rate reduction: the Group may, in certain circumstances, where 
      the borrower meets the required eligibility criteria, transfer the 
      mortgage to a lower contractual rate. Where this is a formal contractual 
      change, the borrower will be requested to obtain independent financial 
      advice as part of the process. 
 
   -- Loan term extension: a permanent account change for customers in 
      financial distress where the overall term of the mortgage is extended, 
      resulting in a lower contractual monthly payment. 
 
   -- Payment holiday: a temporary account change to assist customers through 
      periods of financial difficulty where capital and interest accruals 
      during the payment holiday period are repaid from the end of the payment 
      holiday over the remaining term. Any arrears existing at the commencement 
      of the arrangement are retained. 
 
   -- Voluntary-assisted sale: a period of time is given to allow borrowers to 
      sell the property and arrears accrue based on the contractual monthly 
      payment. 
 
   -- Reduced monthly payments: a temporary arrangement for customers in 
      financial distress. For example, a short-term arrangement to pay less 
      than the contractual monthly payment. Arrears continue to accrue based on 
      the contractual monthly payment. 
 
   -- Capitalisation of interest: arrears are added to the loan balance and are 
      repaid over the remaining term of the facility or at maturity for 
      interest only products. A new payment is calculated, which will be higher 
      than the previous payment. 
 
   -- Full or partial debt forgiveness: where appropriate, the Group will 
      consider writing-off part of the debt. This may occur where the borrower 
      has an agreed sale and there will be a shortfall in the amount required 
      to redeem the Group's charge, in which case repayment of the shortfall 
      may be agreed over a period of time, subject to an affordability 
      assessment; or where possession has been taken by the Group, and on the 
      subsequent sale where there has been a shortfall loss. 

Risk profile performance overview (continued)

   -- Arrangement to pay: where an arrangement is made with the borrower to 
      repay an amount above the contractual monthly payment, which will repay 
      arrears over a period of time. 
 
   -- Promise to pay: where an arrangement is made with the borrower to defer 
      payment or pay a lump sum at a later date. 
 
   -- Bridging loans which are more than 30 days past their maturity date. 
      Repayment is rescheduled to receive a balloon or bullet payment at the 
      end of the term extension, where the institution can duly demonstrate 
      future cash-flow availability. 

The Group aims to proactively identify and manage forborne accounts, utilising external credit reference bureau information to analyse probability of default and customer indebtedness trends over time, feeding prearrears watch-list reports. Watch-list cases are in turn carefully monitored and managed as appropriate.

Fair value of collateral methodology

The Group ensures that security valuations are reviewed on an ongoing basis for accuracy and appropriateness. Commercial properties are subject to quarterly indexing using Commercial Real Estate (CRE) data. Residential properties are indexed at least quarterly, using House Price Index data.

Solvency risk

The Group maintains an appropriate level and quality of capital to support its prudential requirements with sufficient contingency to withstand a severe but plausible stress scenario. The solvency risk appetite is based on a stacking approach, whereby the various capital requirements (Pillar 1, CRD IV buffers, Board and management buffers) are incrementally aggregated as a percentage of available capital (CET1 and total capital). Solvency risk is a function of balance sheet growth, profitability, access to capital markets and regulatory changes. The Group actively monitors all key drivers of solvency risk and takes prompt action to maintain its solvency ratios at acceptable levels. The Board and management also assess solvency when reviewing the Group's business plans and inorganic growth opportunities. The OSB solo fully-loaded CET1 and total capital ratios under CRD IV reduced to 18.4% and 20.0%, respectively as at 31 December 2022 (31 December 2021: 19.4% and 21.3%, respectively).

Liquidity and funding risk

The Group has a prudent approach to liquidity management through maintaining sufficient liquidity resources to cover cash-flow imbalances and fluctuations in funding, under both normal and stressed conditions, arising from market-wide and Bank-specific events. OSB's and CCFS' liquidity risk appetites have been calibrated to ensure that both Banks always operate above the minimum prudential requirements with sufficient contingency for unexpected stresses, whilst actively minimising the risk of holding excessive liquidity, which would adversely impact the financial efficiency of the business model.

The Group continues to attract new retail savers and has high retention levels with existing customers. In addition, the Group is able to access a wide range of wholesale funding options, including securitisation issuances and use of retained notes from both Banks as collateral for Bank of England facilities and repurchase agreements with third parties.

In 2022, both Banks actively managed their respective liquidity and funding profiles within the confines of their risk appetites as set out in the Group's ILAAP.

Risk profile performance overview (continued)

Retail funding rates increased throughout the year due to the significant increase in the Bank of England Base Rate. However, swap rate increases during the year allowed both Banks to retain more margin on savings rates offered to customers. There was a short period towards the end of the first quarter where retail funding was volatile as the first of the larger Base Rate increases pushed competitor savings rates higher and increased competition; however, both Banks were able to attract new depositors with competitive rates.

Swap rate increases in 2022 also led to the Group receiving a high level of variation margin collateral on the Group's interest rate swaps. The Group has increased internal buffers to ensure that sufficient funds are held at the Bank of England to meet any swap margin calls that may arise if swap rates reduce.

Each Bank's risk appetite is based on internal stress tests that cover a range of scenarios and time periods and therefore are a more severe measure of resilience to a liquidity event than the standalone liquidity coverage ratio (LCR). As at 31 December 2022, OSB had a liquidity coverage ratio of 229% (2021: 240%) and CCFS 148% (2021: 158%), and the Group LCR was 185%, all significantly above regulatory requirements.

Market risk

The Group proactively manages its risk profile in respect of adverse movements in interest rates, foreign exchange rates and counterparty exposures.

The Group accepts interest rate risk and basis risk as a consequence of structural mismatches between fixed rate mortgage lending, sight and fixed-term savings and the maintenance of a portfolio of highquality liquid assets. Interest rate exposure is mitigated on a continuous basis through portfolio diversification, reserve allocation and the use of financial derivatives, within limits set by the Group ALCO, and approved by the Board.

The Group's balance sheet is predominantly GBP denominated. The Group has some minor foreign exchange risk from funding the OSBI business. This is minimised by pre-funding a number of months in advance and regularly monitoring GBP/INR rates. Wholesale counterparty risk is measured on a daily basis and constrained by counterparty risk limits.

Operational risk

The Group continues to adopt a proactive approach to the management of operational risks. The operational risk management framework has been designed to ensure a robust approach to the identification, measurement and mitigation of operational risks, utilising a combination of both qualitative and quantitative evaluations. The Group's operational processes, systems and controls are designed to minimise disruption to customers, damage to the Group's reputation and any detrimental impact on financial performance. The Group actively promotes the continual evolution of its operating environment.

Where risks continue to exist, there are established processes to provide the appropriate levels of governance and oversight, together with an alignment to the level of risk appetite stated by the Board.

A strong culture of transparency and escalation has been cultivated throughout the organisation, with the Operational Risk function having a Group-wide remit, ensuring a risk management model that is well-embedded and consistently applied. In addition, a community of Risk Champions representing each business line and location has been identified, together with dedicated first line risk and controls teams in some key areas of the business. Both the dedicated first line risk and control teams and the Risk Champions ensure that the operational risk identification and assessment processes are established across the Group in a consistent manner. Risk Champions are provided with appropriate support and training by the Operational Risk function.

Risk profile performance overview (continued)

A hybrid working model has been adopted across the Group, with the exception being front-line customer-facing colleagues, following the return to the office after the COVID-19 pandemic. With a high number of employees working and accessing systems from home, the risk of a cyber-attack has heightened. Whilst IT security risks continue to evolve, the level of maturity of the Group's controls and defences has significantly increased, supported by dedicated IT security experts. The Group's ongoing penetration testing continues to drive enhancements by identifying potential areas of risk.

The Group has established a site in Hyderabad to ensure that, in the event of an operational incident in Bangalore, services can be maintained.

Regulatory and compliance risk

The Group is committed to the highest standards of regulatory conduct and aims to minimise breaches, financial costs and reputational damage associated with non-compliance.

The Group has an established Compliance function which actively identifies, assesses and monitors adherence with current regulation and the impact of emerging regulation.

In order to minimise regulatory risk, the Group maintains a proactive relationship with key regulators, engages with industry bodies such as UK Finance and seeks external expert advice. The Group also assesses the impact of forthcoming regulation on itself and the market in which it operates, and undertakes robust assurance assessments from within the Risk and Compliance functions.

Conduct risk

The Group considers its culture and behaviour in ensuring the fair treatment of customers and in maintaining the integrity of the market sub-segments in which it operates to be a fundamental part of its strategy and a key driver to sustainable profitability and growth. The Group does not tolerate any systemic failure to deliver fair customer outcomes.

On an isolated basis, incidents can result in detriment owing to human and/or operational failures. Where such incidents occur, they are thoroughly investigated and the appropriate remedial actions are taken to address any customer detriment and to prevent recurrence.

The Group considers effective conduct risk management to be a product of the positive behaviour of all employees, influenced by the customer-centric culture throughout the organisation and therefore continues to promote a strong sense of awareness and accountability.

Financial crime risk

The Group operates in a low risk environment providing relatively simple products to UK domiciled customers serviced through a UK-registered bank account. The Group has an established screening programme that is deployed at the point of origination and on a regular basis throughout the customer lifecycle.

The Group continues to invest in a range of systems and controls that are deployed across its product range in order to detect and prevent the exposure to fraud through the customer lifecycle. All new-to-business applications are subject to a range of controls to identify and mitigate fraud. Customer activity is monitored in order to detect suspicious activity or behaviour that may be indicative of fraud.

Risk profile performance overview (continued)

Strategic and business risk

The Board has clearly articulated the Group's strategic vision and business objectives supported by performance targets. The Group does not intend to undertake any medium to long-term strategic actions, which would put the Group's strategic or financial objectives at risk.

To deliver against its strategic objectives and business plan, the Group has adopted a sustainable business model based on a focused approach to core niche market sub-segments where its experience and capabilities give it a clear competitive advantage.

The Group remains focused on delivering against its core strategic and financial objectives, against a highly competitive and uncertain backdrop.

Reputational risk

Reputational risk can arise from a variety of sources and is a second order risk -- the crystallisation of another principal risk can lead to a reputational risk impact.

The Group monitors reputational risk through tracking media coverage, customer satisfaction scores, the share price and Net Promoter Scores provided by brokers.

Non-Financial Information Statement

The requirements of sections 414CA and 414CB of the Companies Act 2006 relating to non-financial reporting are addressed in this section.

We have a range of policies and guidance that support key outcomes for all our stakeholders. Performance against our strategic non-financial performance measures is one indicator of the effectiveness and outcomes of policies and statements. The Group's policies and statements include, but are not limited to, those summarised in the table below.

Non-Financial Information Statement

 
                                     Due diligence undertaken        Outcomes/Impacts/Risks 
  Description of policies/statement 
Environmental matters 
-----------------------------------  ------------------------------  ---------------------------- 
Our Environmental Policy             The Environmental               The focus of actions 
 embodies our Stewardship             Policy was reviewed             in 2022 has been 
 value, outlining our commitment      by the Environmental            on establishing the 
 to taking responsibility             Working Group, ESG              Group's carbon reduction 
 for the environment. The             Technical Committee             plans in order to 
 policy commits to respecting         and ESG Committee               deliver on the commitments 
 the environment, minimising          and approved by the             set out within the 
 environmental impact and             Board. Importantly              Policy. 
 maintaining resilience               the policy scope was            Key highlights for 
 to environmental risks               expanded to explicitly          the year include: 
 and impacts and helping              include operations              -- defining the Group's 
 to limit the speed of                within OSB India and            high level carbon 
 climate change and resource          the Group's alignment           reduction plan towards 
 depletion.                           to the Paris Climate            net zero direct emissions 
 The policy articulates               Accord ambitions.               by 2030; 
 the Group's ambition to              The policy focuses              -- initiating work 
 achieve net zero value               on:                             on defining the Group's 
 chain Greenhouse Gas Emissions       -- meeting or exceeding         climate transition 
 by no later than 2050                all applicable legal            plan for financed 
 in line with the ambitions           and regulatory environmental    emissions (Scope 
 of the Paris Climate Accord          obligations, stakeholders'      3, category 15); 
 2015.                                expectations and obligations;   -- approval of the 
                                      -- aligning with the            Group's Climate Risk 
                                      Paris Climate Accord            Management Framework; 
                                      ambitions of achieving          -- completing a materiality 
                                      net zero value chain            assessment of emission 
                                      Greenhouse gas emissions        sources associated 
                                      no later than 2050;             with Scope 3 categories 
                                      -- aligning policy              1-14 of the Greenhouse 
                                      objectives with the             gas protocol; 
                                      Group's commitments             -- continuing to 
                                      to the Net Zero Banking         procure electricity 
                                      Alliance, Partnership           from renewable energy 
                                      for Carbon Accounting           tariffs where the 
                                      Financials and the              Group is responsible 
                                      Science Based Targets           for utilities procurement; 
                                      initiative.                     -- completing feasibility 
                                                                      studies on the installation 
                                                                      of Solar panels to 
                                                                      owned real estate 
                                                                      in the UK; 
                                                                      -- increasing the 
                                                                      number of electric 
                                                                      vehicle charging 
                                                                      points across our 
                                                                      UK real estate; 
                                                                      -- increasing management 
                                                                      information reporting 
                                                                      including climate 
                                                                      risk, utilities consumption 
                                                                      and carbon emissions; 
                                                                      -- key greenhouse 
                                                                      gas metrics subject 
                                                                      to independent assurance; 
                                                                      and 
                                                                      -- completing environmental 
                                                                      initiatives in the 
                                                                      UK and India to raise 
                                                                      awareness of environmental 
                                                                      issues. 
Our Environmental, Social            The ESG Metrics Policy          Through the compilation 
 and                                  is reviewed by the              and reporting of 
 Governance (ESG) Metrics             ESG team and approved           non-financial metrics, 
 Policy                               by the Group Audit              performance towards 
 sets out the non-financial           Committee.                      achieving the Group's 
 performance indicators               Non-financial metrics           ESG strategy and 
 which include ethical,               are subject to the              commitments and management 
 sustainability and corporate         ESG metrics lifecycle           of risk is monitored. 
 governance considerations            and principles of               The ESG Technical 
 that are reported to relevant        the Group's Data Quality        Committee review 
 Committees. These metrics            Policy. This is monitored       and challenge the 
 have been determined to              by the ESG team on              reported metrics. 
 be important to the Group's          a monthly basis. Functional     Suitability of metrics 
 stakeholders and ESG strategy        providers of information        is reviewed annually 
 and commitments.                     and data are responsible        and updates presented 
                                      for the management              through the governance 
                                      and reporting of the            process for approval. 
                                      ESG metrics.                    Accuracy of reported 
                                      Second line review              metrics is a risk 
                                      and monitoring is               that is managed through 
                                      provided by Risk and            data quality processes 
                                      Compliance. Internal            and controls. 
                                      Audit provide a third 
                                      line review and challenge 
                                      on an annual basis. 
 

Non-Financial Information Statement (continued)

 
Description of policies/statement  Due diligence undertaken         Outcomes/Impacts/Risks 
Employee matters 
---------------------------------  -------------------------------  --------------------------- 
Our Group Flexible Working         The Group Flexible               We seek to accommodate, 
 Policy sets out a range            Working Policy was               where possible, all 
 of flexible working arrangements   initially drafted                requests for flexible 
 and the approach that              by HR Management and             working, with the 
 the Group will take in             reviewed by the Group's          majority of requests 
 reviewing formal Flexible          Legal and Company                being agreed. 
 Working Requests from              Secretariat function.            The Group Homeworking 
 employees.                         It was most recently             Policy contains an 
 Our Group Homeworking              updated and approved             attestation for those 
 Policy is applicable to            by the Group Executive           working from home 
 all UK employees and provides      Committee in                     (formally, informally 
 clarity in respect of              August 2022.                     and on an enforced 
 the Group's approach regarding     A similar process,               basis), with this 
 formal homeworking arrangements    as outlined above,               requiring employees 
 (i.e. following a Flexible         was followed for the             who work from home 
 Working Request being              Group Homeworking                to confirm that they 
 agreed), informal arrangements     Policy which, in line            are aware of and 
 and enforced arrangements          with policy review               can appropriately 
 (e.g. COVID-19).                   requirements, was                mitigate risks presented 
                                    last updated and subsequently    by working from home 
                                    approved by the Group            in respect of data 
                                    Executive Committee              protection, information 
                                    in May 2022.                     security and health 
                                                                     and safety. 
Our Group Diversity, Equity        In order to ensure               Our Group-wide Diversity 
 and Inclusion Policy sets          appropriate Board                and Inclusion Working 
 out the Group's commitment         oversight of matters             Group has progressed 
 to promoting equality              relating to diversity            a number of initiatives 
 of opportunity, providing          and inclusion, updates           and activities, some 
 an inclusive workplace             are regularly provided           of which supported 
 and eliminating any unfair         to the Group Remuneration        gender related focus 
 treatment or unlawful              and People Committee.            areas, such as progressing 
 discrimination.                    In addition, the Group           towards our published 
                                    General Counsel and              Women in Finance 
                                    Company Secretary,               Charter target and 
                                    who is the Executive             reducing our gender 
                                    responsible for diversity        pay gap. The Diversity 
                                    and inclusion, issues            and Inclusion Working 
                                    regular updates to               Group has ensured 
                                    all employees in order           a far broader focus 
                                    to drive awareness               on other areas of 
                                    of ongoing internal              diversity, which 
                                    initiatives and progress         will be further enhanced 
                                    relating to diversity            given the appointment 
                                    and inclusion.                   of a Diversity, Equity 
                                    The current version              and Inclusion Specialist. 
                                    of the Group                     In 2022 we commenced 
                                    Diversity, Equity                the process of collating 
                                    and Inclusion Policy             diversity data from 
                                    has been reviewed                our UK employee base 
                                    in line with the governance      across the broad 
                                    and approval processes           range of diversity 
                                    detailed above and               categories which 
                                    will be subject to               align with regulatory 
                                    a detailed review                guidance. This will 
                                    by the Group's newly             enable us to build 
                                    appointed Diversity,             a picture of the 
                                    Equity and Inclusion             diverse nature of 
                                    Specialist.                      our workforce and 
                                                                     understand areas 
                                                                     of under representation. 
Our Group Whistleblowing           A Whistleblowing Report          The Group Audit Committee 
 Policy --                          is presented to the              is responsible for 
 Raising a Concern aims             Group Audit Committee            overseeing the effective 
 to encourage all employees,        on a regular basis,              operation of the 
 and others who have serious        whilst the Annual                policy; this aims 
 concerns about wrongdoing          Whistleblowing Report            to mitigate the risk 
 in the workplace, to raise         is presented to the              of undetected wrongdoing 
 their concerns at the              Board.                           and unwanted exposure 
 earliest opportunity.              The Chair of the Group           for the Group. 
 The Group's whistleblowing         Audit Committee is 
 arrangements endeavour             the designated Whistleblowers' 
 to manage whistleblowing           Champion. 
 cases fairly, consistently 
 and in a way which protects 
 individual whistleblowers. 
 

Non-Financial Information Statement (continued)

 
Description of                    Due diligence undertaken         Outcomes/Impacts/Risks 
policies/statement 
Employee matters (continued) 
--------------------------------  -------------------------------  -------------------------- 
Our Group Health and Safety       The Group adopts a               Health and safety 
 Policy outlines our approach      robust approach to               statistics are provided 
 and responsibilities under        ensuring compliance              on a dashboard shared 
 statutory legislation.            with its internal                monthly with the 
 We recognise our duty             policies and all legislative     Board along with 
 and responsibility and            requirements. A range            an annual Health 
 the Health and Safety             of controls are in               and Safety Report. 
 Policy ensures that the           place and tested regularly       Risk assessments 
 Group complies with legislation   to ensure their effectiveness.   are completed across 
 to protect its employees          All controls are subject         the Group annually. 
 and customers, and provides       to independent oversight.        Annual health and 
 a suitable and safe environment   The Health and Safety            safety training is 
 for employees, customers          Working Group meets              completed by all 
 and anyone affected by            twice per annum to               employees. 
 the Group's operations.           review the objectives            Health and Safety 
                                   of the Health and                awareness in the 
                                   Safety Policy. Any               workplace has increased 
                                   relevant matters arising         with updates provided 
                                   from these meetings              on the Group intranet 
                                   are reported to Operational      to reduce the possibility 
                                   Risk.                            of injury to employees 
                                   An accountable Executive         and customers. 
                                   is responsible for 
                                   the Health and Safety 
                                   Policy and a third 
                                   party adviser reviews 
                                   it annually prior 
                                   to it being approved 
                                   by the Board. 
Social matters 
Our Modern Slavery Statement      The Modern Slavery               The greatest modern 
 and Vendor Code of Conduct        Statement is updated             slavery risks to 
 and Ethics outlines the           in line with the requirements.   the Group are its 
 measures we have taken            In addition, as part             supply chain, its 
 to combat the risks of            of an annual review,             Indian operations 
 modern slavery and human          the Group has updated            and employment processes. 
 trafficking in our businesses     both of its Vendor               To sufficiently mitigate 
 and supply chains.                Codes of Conduct and             the risks, our Vendor 
                                   Ethics. The UK Vendor            Management team includes 
                                   Code of Conduct and              specific testing 
                                   Ethics (UK VCCE) is              of key controls within 
                                   issued at the start              the Vendor Management 
                                   of any new vendor                Risk Assessment Matrix 
                                   relationship and on              in line with the 
                                   an annual basis to               Vendor Management 
                                   existing categorised             Framework. The Group 
                                   and identified vendors.          ensures that appropriate 
                                   The UK Code includes             contractual wording 
                                   provisions on the                is included in its 
                                   Group's Values, Diversity        recruitment related 
                                   and Inclusion and                contractual documentation 
                                   Human Rights. It also            where appropriate. 
                                   provides details of              The Group also ensures 
                                   breach reporting procedures.     that suppliers are 
                                   OSB India also has               paid in sufficiently 
                                   a Vendor Code of Conduct         reasonable timescales. 
                                   which receives external          There are breach 
                                   assurances from Indian           reporting procedures 
                                   qualified legal professionals    in place and there 
                                   and issued for all               were no reportable 
                                   new third parties                incidents in this 
                                   and annually to all              financial year. 
                                   existing arrangements 
                                   in India. We perform 
                                   relevant checks via 
                                   the Organisation for 
                                   Economic Co-operation 
                                   and Development (OECD) 
                                   Watch at the onboarding 
                                   stage and, where required, 
                                   as part of our ongoing 
                                   due diligence checks. 
                                   In addition, we continue 
                                   to 
                                   ensure that our standard 
                                   contractual terms 
                                   include references 
                                   to modern slavery, 
                                   where relevant. 
 

Non-Financial Information Statement (continued)

 
Description of                   Due diligence undertaken         Outcomes/Impacts/Risks 
policies/statement 
Social matters (continued) 
-------------------------------  -------------------------------  -------------------------- 
                                 The Group remains cognizant 
                                  of policies potentially 
                                  impacted by modern slavery 
                                  and human trafficking 
                                  and continues to ensure 
                                  that modern slavery 
                                  is referenced, where 
                                  appropriate. 
                                  All employees are required 
                                  to complete mandatory 
                                  training to raise awareness 
                                  with additional targeted 
                                  training provided to 
                                  our Branch Network in 
                                  recognition of their 
                                  face-to-face interactions 
                                  with our customers. 
Our Group Vendor Management      All third parties are            We recognise the 
 and Outsourcing Policy           classified according             importance of building 
 sets out the core requirements   to the nature of the             strong relationships 
 which we must meet and           services provided and            and governance with 
 provides a structure             the associated risk.             our third parties 
 to efficiently manage            Due diligence relating           and of the possible 
 potential and contracted         to issues such as data           reputational risk 
 third party relationships        security, financial              this can impose. 
 ensuring the right level         stability, legal and             We actively monitor 
 of engagement and due            reputational risks is            our third parties 
 diligence, in compliance         undertaken when onboarding,      to ensure that they 
 with our regulatory              monitoring and exiting           are adhering to our 
 obligations.                     all third parties.               requirements and 
                                  The monthly Vendor Management    standards, so that 
                                  Committee reviews compliance     we can in turn meet 
                                  with our Group Vendor            our obligations to 
                                  Management and Outsourcing       stakeholders. 
                                  Policy and the performance 
                                  of our key third parties. 
                                  There is regular reporting 
                                  to the Group Risk Committee 
                                  and an annual assurance 
                                  update is provided to 
                                  the Board. 
Our Lending Policy sets          All changes to the Lending       The Group Risk Committee 
 out the parameters within        Policy require approval          challenges how the 
 which we are willing             from the Group Credit            Lending Policy is 
 to lend money responsibly        Committee, with material         applied to ensure 
 within our set criteria          changes escalated to             that the right outcomes 
 and credit risk appetite.        the Group Risk Committee.        are achieved. 
                                  As a second line of              The credit risk appetite 
                                  defence, the Credit              of the Group provides 
                                  Quality Assurance process        a benchmark against 
                                  monitors adherence to            preagreed trigger 
                                  the policy through a             limits and therefore 
                                  riskbased sampling approach.     is a measure of the 
                                  System parameters and            overall performance 
                                  underwriting processes           of the Lending Policy. 
                                  act as an additional             Non-adherence to 
                                  control to ensure that           the credit risk appetite 
                                  lending parameters are           could lead to business 
                                  not breached.                    being written outside 
                                  The affordability approach       the agreed risk appetite. 
                                  is calibrated to ensure          The recent rise in 
                                  the recent cost of living        the cost of certain 
                                  changes are reflected            commodities (e.g. 
                                  in the assessment of             energy and fuel) 
                                  a customer's creditworthiness.   has been reflected 
                                  The Group applies interest       within the Group's 
                                  rate stress tests to             assessment of customers' 
                                  ensure that customers            affordability. 
                                  will still be able to            The interest rate 
                                  afford their mortgages           stress tests have 
                                  during a rising interest         been formally reviewed 
                                  rates market environment.        to ensure that the 
                                  In line with policy,             Group continues to 
                                  the Compliance function          lend responsibly 
                                  conducts risk-based              during this volatile 
                                  second line assurance            rate environment. 
                                  reviews across the Group 
                                  to test regulatory adherence 
                                  and customer outcomes, 
                                  in accordance with its 
                                  annual Compliance Assurance 
                                  Plan. 
 

Non-Financial Information Statement (continued)

 
Description of               Due diligence undertaken          Outcomes/Impacts/Risks 
policies/statement 
Social matters (continued) 
---------------------------  --------------------------------  ------------------------------- 
Our Group Complaint          We investigate complaints         Complaints are also 
 Handling Policy outlines,    competently, diligently           a component of Executive 
 at a high level, our         and impartially, supported        bonus scheme metrics 
 regulatory expectations      by appropriately trained          affecting remuneration 
 for complaint handling       employees. Our complaints         outcomes. 
 from a customer-centric      processes are designed            Complaints may be an 
 perspective.                 to be easily accessible           early warning of not 
                              by all customers and ensure       treating customers 
                              that those in vulnerable          fairly, which has regulatory 
                              circumstances experience          consequences for the 
                              the same opportunities            Group. 
                              to complain and a service 
                              that is tailored to individual 
                              needs. Root cause analysis 
                              is used to identify and 
                              solve underlying issues 
                              rather than apply 
                              quick fixes. 
                              Complaint performance 
                              forms part of the management 
                              information provided to 
                              Management Committees 
                              and to the Board. 
                              Analysis of complaints 
                              outcomes and potential 
                              business and customer 
                              impact is an integral 
                              part of the Group's processes. 
                              In line with policy, the 
                              Compliance function conducts 
                              risk-based second line 
                              assurance reviews across 
                              the Group to test regulatory 
                              adherence and customer 
                              outcomes, in accordance 
                              with its annual Compliance 
                              Assurance Plan. 
Our Group Customer           Regular case study reviews        An enhanced training 
 Vulnerability                through the Vulnerable            programme has been 
 Policy sets the standards    Customer Review Committee         developed to focus 
 and approach for the         ensure that best practice         on more complex customer 
 identification and           processes across the different    scenarios including 
 treatment of vulnerable      customer journeys are             identifying vulnerable 
 customers and provides       monitored and shared with         customers and how best 
 guidance to all areas        representatives from differing    to serve them and their 
 of the Group to ensure       customerfacing and second         changing needs. 
 that vulnerable customers    line functions.                   There is a potential 
 consistently receive         In line with policy, the          impact to our reputation 
 fair outcomes.               Compliance function conducts      and regulatory risks 
                              risk-based second line            for not treating customers 
                              assurance reviews across          fairly. 
                              the Group to test regulatory      Customer complaint 
                              adherence and customer            data shows that there 
                              outcomes, in accordance           were no systemic issues 
                              with its annual Compliance        in vulnerability processes 
                              Assurance Plan.                   and outcomes for the 
                                                                year. 
Our Group Data Protection    The Group Data Protection         The privacy and security 
 Policy                       Officer reports twice             of personal information 
 ensures that there           each year, to the Group           is respected and protected. 
 are adequate policies        Executive Committee and           We regard sound privacy 
 and procedures in place      the Board, regarding compliance   practices as a key 
 to enable compliance         with legal requirements           element of corporate 
 with the UK General          and the Data Protection           governance and accountability. 
 Data Protection Regulation   Policy and reports on             Non-compliance would 
 (GDPR) and the Data          any data incidents and            expose the Group to 
 Protection Act 2018;         data subject access requests.     the potential breach 
 and sets out the necessary                                     of UK GDPR provisions 
 steps that should be                                           and fines. 
 taken when processing 
 personal data. 
 

Non-Financial Information Statement (continued)

 
Description of policies/statement   Due diligence undertaken        Outcomes/Impacts/Risks 
Social matters (continued) 
----------------------------------  ------------------------------  ---------------------------- 
Our Group Arrears Management        As the second line              Our arrears rates 
 and                                 of defence, the Credit          are monitored 
 Forbearance Policy ensures          Quality Assurance               through the Group 
 that we                             process monitors adherence      Credit Committee 
 address the need for internal       to the policy through           on a monthly basis 
 systems                             a riskbased sampling            to ensure senior 
 and processes to treat              approach.                       management oversight 
 customers in                        Due consideration               of arrears trends. 
 financial difficulties              has been given to               There is credit risk 
 fairly, including                   the implications of             associated with credit 
 being proactive with customers      customers reverting             losses following 
 who                                 from fixed rates to             the ineffective 
 display characteristics             a variable rate in              management of customer 
 of being on the                     the face of the rising          accounts. 
 cusp of financial difficulty.       interest rate market            The existing forbearance 
                                     environment.                    and collection toolkit 
                                     In line with policy,            and mandates have 
                                     the Compliance                  been reviewed to 
                                     function conducts               ensure that the sufficient 
                                     risk-based second               level of support 
                                     line assurance reviews          is available to customers 
                                     across the Group to             experiencing financial 
                                     test regulatory adherence       difficulties due 
                                     and customer outcomes           to increased mortgage 
                                     in accordance with              payments. 
                                     its annual 
                                     Compliance Assurance 
                                     Plan. 
Our Anti-Bribery and Corruption     The policy is subject           No material issues 
 Policy outlines our stance          to an annual review             or breaches have 
 to conduct                          process with approval           arisen from the Group's 
 all of our business in              provided by the Group           adherence to the 
 an honest and                       Audit Committee.                existing Anti-Bribery 
 ethical manner. We take             Anti-Bribery and Corruption     and Corruption Policy 
 a zero-tolerance                    training                        and processes. 
 approach to bribery and             forms part of the               We recognise that 
 corruption and                      wider Financial Crime           there may be 
 are committed to acting             training package that           instances where an 
 professionally,                     is mandatory for each           employee may be exposed 
 fairly and with integrity           employee to complete            to the risk of bribery 
 in all of our                       on an annual basis.             or corruption and, 
 business dealings and               In addition, the requirements   as result, provide 
 relationships.                      set out in the Anti-Bribery     numerous channels 
 The purpose of the policy           and Corruption Policy           in which an employee 
 is to provide                       are incorporated into           can report such an 
 employees, contractors              the Group's Vendor              event, including 
 and third party                     Management and Outsourcing      via the whistleblowing 
 service providers with              Policy.                         process. 
 clear guidelines                    Gifts, hospitality              During the tender 
 to ensure that we conduct           and donations                   process for a new 
 our activity                        are closely monitored           supplier, all employees 
 in an ethical and appropriate       through a log                   involved in the process 
 manner                              maintained by the               must ensure compliance 
 including complying with            Group Financial                 with the 
 the laws and                        Crime function in               Anti-Bribery and 
 regulations of each jurisdiction    accordance with our             Corruption Policy 
 in which                            associated policy               and requirements. 
 we operate.                         and procedures.                 This approach also 
 The policy forms an integral                                        applies to the Conflicts 
 part of the                                                         of Interest Policy. 
 Group Financial Crime 
 Risk Management 
 Framework. 
Our Conflicts of Interest           The policy is subject           No material issues 
 Policy aims to                      to an annual review             or breaches have 
 identify, maintain and              process with approval           arisen from the Group's 
 operate effective                   provided by the Group           adherence to the 
 organisational and administrative   Executive Committee.            existing Conflicts 
 arrangements to identify            Conflicts of interest           of Interest Policy 
 and take                            training forms part             and 
 all reasonable steps in             of the wider Financial          processes. 
 order to avoid                      Crime training package          As a financial services 
 conflicts where possible.           that is mandatory               provider, we face 
                                     for each employee               the risk of actual 
                                     to complete on an               and potential conflicts 
                                     annual basis.                   of interest periodically. 
                                     Conflicts of interest           We recognise that 
                                     disclosures are                 there may be 
                                     typically made as               instances where conflicts 
                                     part of the recruitment         of interest are unavoidable 
                                     process, as part of             and that a conflict 
                                     the annual attestation          may exist even if 
                                     process and/or when             no unethical or improper 
                                     there is a change               act or outcome results 
                                     to circumstances,               from it. Where it 
                                     such as a new potential         is not possible to 
                                     conflict arising.               avoid a potential 
                                                                     conflict of interest, 
                                                                     we are 
 

Non-Financial Information Statement (continued)

 
Description of policies/statement     Due diligence undertaken        Outcomes/Impacts/Risks 
Social matters (continued) 
                                      In addition, conflicts          committed to ensuring 
                                       of interest                     that any conflicts 
                                       requirements are incorporated   of interest that 
                                       into                            arise 
                                       the Group's Vendor              are managed fairly 
                                       Management and Outsourcing      and in the best 
                                       Policy.                         interests of our 
                                       Group Compliance maintains      customers. 
                                       the 
                                       conflicts of interest 
                                       register, which 
                                       is reviewed quarterly 
                                       by the Group 
                                       Conduct Risk Management 
                                       Committee and escalated 
                                       to the Group Risk 
                                       Management Committee, 
                                       as required. In addition, 
                                       the Group Nomination 
                                       and 
                                       Governance Committee 
                                       annually reviews Executive 
                                       and Director conflicts. 
Our Fraud Policy outlines             The policy is subject           As a financial services 
 our duty to comply with               to an annual review             provider, we recognise 
 prevailing legal and regulatory       with approval provided          that we are inherently 
 requirements and to have              by the Group Audit              exposed to the risk 
 appropriate systems and               Committee.                      of fraud and that 
 controls in place to mitigate         Fraud awareness training        losses may occur 
 the risk of fraud. This               forms part of the               as a result of doing 
 includes ensuring that                wider Financial Crime           business. In 
 appropriate monitoring                training package that           order to deter, detect 
 and escalation procedures             is mandatory for each           and disrupt those 
 are in place and are operating        employee to complete            who would seek to 
 effectively.                          on an annual basis.             use the Group to 
 Our strategy for managing             External stakeholders,          facilitate any form 
 fraud risk is to adopt                customers, clients              of financial crime 
 a zero-tolerance approach             and relevant third              we have appropriate 
 towards any form of fraud;            parties are made aware          systems and controls 
 however, we accept that               of our robust stance            in place. 
 incidents of fraud will               towards fraud management        Key risk and performance 
 occur as a result of doing            through literature              indicators are agreed 
 business.                             or similar communication        by senior management 
 The purpose of the policy             channels.                       and reviewed on a 
 and supporting                        All potential fraud             regular basis. Management 
 procedures is to provide              incidents are                   information on fraud 
 a consistent                          investigated by a               related 
 approach throughout the               dedicated Group                 activity is presented 
 Group to the                          Financial Crime team            on a regular 
 prevention, detection                 that is specifically            basis to senior management 
 and investigation of                  trained in identifying          in order to provide 
 fraud. The policy forms               and reporting fraudulent        visibility of our 
 an integral part                      behaviour.                      fraud exposure and 
 of the Group Financial                The Group will seek             any associated loss. 
 Crime Framework.                      to recover all losses 
                                       arising from fraud-related 
                                       activities and to 
                                       take necessary action, 
                                       as appropriate. The 
                                       Group Conduct Risk 
                                       Management Committee, 
                                       Group Operational 
                                       Risk Management Committee, 
                                       Group Risk Management 
                                       Committee and Group 
                                       Risk Committee regularly 
                                       review and monitor 
                                       fraud reporting. 
Our Anti-Money Laundering             The policy is subject           No material issues 
 and                                   to an annual review             or breaches have 
 Counter Terrorist Financing           with approval provided          arisen from the Group's 
 Policy                                by the Group Audit              adherence to the 
 seeks to explain the responsibility   Committee.                      existing Anti-Money 
 of                                    Anti-money laundering           Laundering and Counter 
 senior managers, the Money            and counter                     Terrorist Financing 
 Laundering and Reporting              terrorist financing             Policy and 
 Officer (MLRO) and all                forms part of the               processes. 
 employees. The policy                 wider Financial Crime           As a financial services 
 requires that the highest             training package that           provider, the Group 
 ethical standards are                 is mandatory for each           recognises that it 
 met and requires all employees        employee to complete            is inherently exposed 
 to act with integrity                 on an annual basis.             to the risk of financial 
 at all times. We have                                                 crime. 
 no appetite for breaching 
 legislation or regulation 
 regarding anti-moneylaundering 
 or counter terrorist financing. 
 

OneSavings Bank plc

Strategic Report (continued)

For the Year Ended 31 December 2022

Non-Financial Information Statement (continued)

 
Description of policies/statement  Due diligence undertaken         Outcomes/Impacts/Risks 
Social matters (continued) 
---------------------------------  -------------------------------  --------------------------------- 
The policy provides a              We have documented               Key risk and performance 
 consistent approach to             processes and procedures         indicators are agreed 
 the deterrence and detection       in place to identify             by senior management 
 of those suspected of              the Group's customers            and reviewed on a 
 laundering the proceeds            prior to entering                regular basis. 
 of crime or those involved         into a relationship.             Management information 
 in the funding of terrorism        Systems and controls             on financial crime-related 
 and the relevant disclosure        have been adopted                activity is presented 
 to the                             to identify and report           to senior management 
 necessary authorities.             activity deemed to               in order to provide 
 The policy forms                   be suspicious.                   visibility of our 
 an integral part of the            All suspicious activity          exposure to financial 
 Group Financial                    is investigated by               crime. 
 Crime Risk Management              a dedicated Group 
 Framework.                         Financial Crime team 
                                    who are specifically 
                                    trained in identifying 
                                    and reporting suspicious 
                                    behaviour. 
Our Group Operational              The Group's response             The Group continues to invest 
 Resilience                        throughout the COVID-19          in improving its infrastructure 
 Policy documents the approach     pandemic was proportionate       and is committed to delivering 
 and                               and pragmatic, and was           a number of enhancements in 
 expectations of the Group         designed to consider both the    2023 and beyond, with the aim 
 in establishing                   needs of our employees and       of re-engineering how 
 and enhancing its levels          our customers and the            technology enables services 
 of resilience and                 services we provide. The         provided by the Group. 
 recognises Operational            widespread and prolonged         Enhancing Operational 
 Resilience as a                   period of the pandemic           Resilience remains a key 
 key area of focus for             required the Group to adapt      consideration when setting the 
 the Group.                        its approach reflecting both     change management agenda. The 
 The implementation and            the local challenges of our      Group continues to maintain 
 ongoing                           business and the historical      strong relationships with our 
 compliance with the requirements  legacy differences in respect    key third parties and validates 
 of this                           of governance; however, where    that they are able to recover 
 Policy is achieved through        a common Group-wide approach     services in line with our 
 the Group's                       was required, it was applied.    expectations and standards. 
 existing governance arrangements  Whilst COVID-19 brought 
 and                               operational resilience into 
 overseen by the Group             sharp focus, we recognize 
 Operational                       there are a number of threats 
 Resilience function.              that will not be as slow to 
 The policy references             impact or as prolonged and we 
 how the Group                     plan for these against a 
 complies with all relevant        range of severe but plausible 
 UK regulatory                     scenarios. In the event of a 
 requirements (e.g. the            disruptive incident, the 
 Financial Conduct Authority       Group is well-placed to 
 (FCA) and Prudential Regulation   respond and deliver our 
 Authority (PRA)) and aligns       Important Business Services. 
 to industry good practice         By assessing the level of 
 and standards. This includes      risk our businesses face when 
 the March 2021 published          exposed to a range of 
 FCA and PRA policies on           possible scenarios, 
 Operational Resilience.           developing the appropriate 
 These policies require            plans and then testing those 
 all firms to adopt a proactive    plans; the Group is well 
 approach to preventing            positioned to respond to 
 a disruption to its services,     disruptive events. 
 whilst also ensuring that 
 sufficient 
 planning and testing is 
 established in order to 
 respond effectively to 
 a disruptive incident. 
 The Group continues to 
 make progress 
 in implementing the requirements 
 of the 
 two regulatory policies. 
 
Description of the business 
 model 
 
 

A description of the business model is set out on pages 4 to 7 and includes non-financial KPIs relating to broker and customer satisfaction scores, customer retention, greenhouse gas emissions, sponsorship and donations and women in senior management roles.

 
 
  Principal risks and uncertainties 
 

A description of the principal risks and uncertainties is set out on pages 38 to 50.

 
 
 

This Strategic report was approved by the Board and signed on its behalf by:

Jason Elphick

Group General Counsel and Company Secretary

30 March 2023

OneSavings Bank plc

Directors' Report

For the Year Ended 31 December 2022

The Directors present their Report, together with the audited Financial Statements and Auditor's Report, for the year ended 31 December 2022.

Information presented in other sections

Information relating to future developments, principal risks and uncertainties and engagement with suppliers, customers and others has been included in the Strategic Report.

Information on financial instruments including financial risk management objectives and policies including, the policy for hedging the exposure of the Group to price risk, credit risk, liquidity risk and cash flow risk can be found in the Risk review on pages 30 to 60.

Details on how the Company has complied with section 172 can be found throughout the Strategic and Directors' Reports and on pages 13 and 14.

Results

The results for the year are set out in the Statement of Comprehensive Income on page 92.

Directors

The Directors who served during the year and to the date of this report were as follows:

Graham Allatt

Kalvinder Atwal (appointed on 7 February 2023)

Andrew Golding

Noël Harwerth

Sarah Hedger

Rajan Kapoor

Mary McNamara

April Talintyre

Simon Walker

David Weymouth

None of the Directors had any interest either during or at the end of the year in any material contract or arrangement with the Company.

Directors' indemnities

The Articles provide, subject to the provisions of UK legislation, an indemnity for Directors and Officers of the Group in respect of liabilities they may incur in the discharge of their duties or in the exercise of their powers, including any liabilities relating to the defence of any proceedings brought against them, which relate to anything done or omitted, or alleged to have been done or omitted, by them as Officers or employees of the Group. Directors' and Officers' Liability Insurance cover is in place for all Directors and Officers.

Equal opportunities

The Group is committed to applying its Group Diversity, Equity and Inclusion Policy at all stages of recruitment and selection. Short-listing, interviewing and selection will always be conducted without regard to gender, gender reassignment, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or belief, age, pregnancy or maternity leave or trade union membership. Any candidate with a disability will not be excluded unless it is clear that the candidate is unable to perform a duty that is intrinsic to the role, having taken into account reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of disability. Line Managers conducting recruitment interviews will ensure that the questions they ask job applicants are not in any way discriminatory or unnecessarily intrusive. This commitment also applies to existing employees, with the necessary adjustments made, where there is a change in circumstances.

Employee engagement

Employees are kept informed of developments within the business and in respect of their employment through a variety of means, such as employee meetings, briefings and the intranet. Employee involvement is encouraged and views and suggestions are taken into account when planning new products and projects.

The Sharesave 'save as you earn' Scheme is an all-employee share option scheme which is open to all UK-based employees. The Sharesave Scheme allows employees to purchase options by saving a fixed amount of between GBP10 and GBP500 per month over a period of three years, at the end of which the options, subject to leaver provisions, are usually exercisable (options granted prior to 2021 have a lower limit of GBP5 and only three-year schemes will be offered from 2021 onwards). The Sharesave Scheme has been in operation since June 2014 and options are granted annually, with the exercise price set at a 20% discount of the share price on the date of grant.

The Workforce Advisory Forum (known as OurVoice) is in place to gather the views of the workforce to enable the Board and Group Executive Committee to consider a broadly representative range of stakeholder perspectives to guide strategic decisions for the future of the Group. OurVoice consists of volunteer representatives (of which there are 33 in total) from each of the various business areas and locations, as well as permanent members including a designated NED, Mary McNamara; a member of the Group Executive Committee, Jason Elphick; and a representative from HR Management. Other NEDs and members of the Group Executive Committee are invited to attend meetings throughout the year and do so on a regular basis. Sarah Hedger will become a permanent member of OurVoice and will replace Mary McNamara as the designated NED with responsibility for OurVoice with effect from 11 May 2023.

Members of the Board are keen to engage with our employees across all locations and find the experience of visiting our branches and offices within the UK and India invaluable.

Three OurVoice meetings were held during 2022, with employee representatives encouraged to engage with employees within their nominated business areas and across all Group locations in advance of each meeting in order to identify topics impacting the workforce and which it is felt should be brought to the attention of the Board and Group Executive Committee. A number of items were considered and discussed by OurVoice, including 2021 Bonus and Salary increase, Best Companies survey results and Mental Health First Aiders, as well as topics relating to ESG matters such as community activities, culture, diversity and inclusion and the governance of pay within the Group. The permanent members of OurVoice were particularly interested in feedback from the workforce in respect of employee morale, employee engagement and hybrid working/working from home.

The Group is committed to diversity and to making sure everyone in our business feels included. The Diversity and Inclusion Working Group continued to develop the Group's Diversity and Inclusion Strategy in line with the Respect Others value throughout 2022. The Diversity and Inclusion Working Group brings together a broad mix of employees from across the UK business, as well as representation from OSB India, to drive our diversity and inclusion agenda to appreciate differences in age, gender, ethnicity, religion, disability, sexual orientation, education, socio-economic background and national origin and ensure that all employees are treated fairly, with respect and given equal opportunities. Jason Elphick, our Diversity Champion, along with the Diversity and Inclusion Working Group, hosted a number of activities throughout the year including International Women's Day with senior females from across the business taking part in a Q&A panel, launching the Group's menopause statement and National Inclusion Week 2022, which included a range of daily activities under the annual theme of 'Time to Act: the Power of Now' with a number of personal stories from our employees. The 2022 annual calendar provided a number of national days for our employees to celebrate.

Political donations

Neither the Company nor any of its subsidiaries made any political donations this year.

Going concern statement

The Board undertakes regular rigorous assessments of whether the Group is a going concern in light of current economic conditions and all available information about future risks and uncertainties.

In assessing whether the going concern basis is appropriate, projections for the Group have been prepared, covering its future performance, capital and liquidity for a period in excess of 12 months from the date of approval of these financial statements. These forecasts have been subject to sensitivity tests, including stress scenarios, which have been compared to the latest economic scenarios provided by the Group's external economic advisors, as well as reverse stress tests.

The assessments include the following:

-- Financial and capital forecasts were prepared under stress scenarios which were assessed against the latest economic forecasts provided by the Group's external economic advisors. Reverse stress tests were also run, to assess what combinations of House Price Index (HPI), unemployment, default rates and consumer price index variables would result in the Group utilising its regulatory capital buffers in full and breaching the Group's minimum prudential requirements along with analysis and insight from the Group's Internal Capital Adequacy Assessment Process (ICAAP). The Directors assessed the likelihood of those reverse stress scenarios occurring within the next 12 months and concluded that the likelihood is remote.

-- The latest liquidity and contingent liquidity positions and forecasts were assessed against the Internal Liquidity Adequacy Assessment Process (ILAAP) stress scenarios, with the Group maintaining sufficient liquidity throughout the going concern assessment period.

-- The Group continues to assess the resilience of its business operating model and supporting infrastructure in the context of the emerging economic, business and regulatory environment. The key areas of focus continues to be on the provision of the Group's Important Business Services, minimising the impact of any service disruptions on the Group's customers or the wider financial services industry. The Group's response to the COVID-19 pandemic demonstrated the inherent resilience of its critical processes and infrastructure and its agility in responding to changing operational demands. The Group recognises the need to continually invest in the resilience of its services, with specific focus in 2023 on ensuring that the third parties on which it depends have the appropriate levels of resilience and in further automating those processes that are sensitive to increases in volume.

The Group's financial projections demonstrate that the Group has sufficient capital and liquidity to continue to meet its regulatory capital requirements as set out by the Prudential Regulation Authority (PRA).

The Board has therefore concluded that the Group has sufficient resources to continue in operational existence for a period in excess of 12 months and as a result, it is appropriate to prepare these financial statements on a going concern basis.

The role and structure of the Board

The Board of Directors (the Board) is responsible for the long-term sustainable success of the Company and provides leadership to the Group. The Board focuses on generating value for shareholders by setting strategy, monitoring performance and ensuring that appropriate systems, controls and resources are in place to enable the Company to meet its objectives whilst safeguarding the interests of stakeholders and maintaining effective corporate governance.

The Board is responsible for setting the tone from the top in relation to conduct, culture and values, for ensuring continuing commitment to treating customers fairly, carrying out business honestly and openly and preventing bribery, corruption, fraud or the facilitation of tax evasion.

The Board operates in accordance with the Company's Articles of Association (the Articles) and its own written terms of reference. The Board has established an Audit and a Risk Committee, which each have their own terms of reference and are reviewed at least annually. Details of each Committee's activities during 2022 are shown below.

The Board retains specific powers in relation to the approval of the Group's strategic aims, policies and other matters, which must be approved by it under legislation or the Articles. These powers are set out in the Board's written terms of reference and Matters Reserved to the Board which are reviewed at least annually.

The Board met 10 times during the year. The Board has a formal meeting schedule with ad hoc meetings called as and when circumstances require. There is an annual calendar of agenda items to ensure that all matters are given due consideration and are reviewed at the appropriate point in the regulatory and financial cycle.

Roles of the Chairman, Chief Executive Officer and Senior Independent Director

The roles of Chairman and Chief Executive Officer (CEO) are distinct and held by different people. There is a clear division of responsibilities, which has been agreed by the Board and is formalised in a schedule of responsibilities for each.

The Chairman, David Weymouth, leads the Board and is responsible for its overall effectiveness and for directing the Group. He ensures that the Board has the right mix of skills, experience and development so that it can focus on the key issues affecting the business and for leading the Board and ensuring that it acts effectively. Andy Golding, as CEO, has overall responsibility for managing the Group and implementing the strategies and policies agreed by the Board.

Noël Harwerth is the Senior Independent Director (SID). The SID's role is to act as a sounding board for the Chairman and to support him in the delivery of his objectives. This includes ensuring that the views of all other Directors are communicated to, and given due consideration by, the Chairman.

Balance and independence

The effectiveness of the Board and its Committees in discharging their duties is essential for the success of the Company. In order to operate effectively, the Board and its Committees comprise a balance of skills, experience, independence and knowledge to encourage constructive debate and challenge to the decision-making process.

Audit Committee

The primary role of the Committee is to assist the Board in overseeing the systems of internal control and external financial reporting. The Committee's specific responsibilities are set out in its terms of reference, which are reviewed at least annually. The Audit Committee is chaired by Rajan Kapoor, the other members are Graham Allatt, Noël Harwerth, Sarah Hedger and Simon Walker. The Committee met seven times during 2022; all members attended these meetings, except Noel Harwerth who attended six times. Graham Allatt will cease to be a member of the Committee on 11 May 2023. The Committee considered, on behalf of the Board, whether the 2022 Annual Report and Accounts taken as a whole are fair, balanced and understandable and, whether the disclosures are appropriate. Further details on the activities of the Committee are set out in the OSB Group's annual report and accounts.

Risk Committee

The primary objective of the Committee is to support the Board in discharging its risk oversight and governance responsibilities. The Committee's specific responsibilities are set out in its terms of reference, which are reviewed at least annually. The Committee is chaired by Graham Allatt, the other members are Noël Harwerth, Rajan Kapoor and Simon Walker. The Committee met seven times during 2022. All members attended these meetings. Further details on the activities of the Committee are set out in the OSB Group's annual report and accounts.

Environment

Environmental matters are considered in the Strategic report above.

Internal Control

The Board retains ultimate responsibility for setting the Company's risk appetite and ensuring that there is an effective Risk Management Framework to maintain levels of risk within the risk appetite. The Board regularly reviews its procedures for identifying, evaluating and managing risk, acknowledging that a sound system of internal control should be designed to manage rather than eliminate the risk of failure to achieve business objectives.

Key information in respect of the Group's ERMF and objectives and processes for mitigating risks, including liquidity risk, are set out in detail on pages 30 to 37.

OneSavings Bank plc

Directors' Report (continued)

For the Year Ended 31 December 2022

Auditor

Deloitte LLP was appointed as auditor for the year and has indicated its willingness to continue in office as auditor. A resolution to re-appoint Deloitte as external auditor will be presented at the Company's Annual General Meeting.

Each of the persons who is a director at the date of approval of this Annual Report confirms that:

   -- the financial statements, prepared in accordance with the applicable set 
      of accounting standards, give a true and fair view of the assets, 
      liabilities, financial position and profit or loss of the Company and the 
      undertakings included in the consolidation taken as a whole; and 
 
   -- the Strategic Report and Directors' Report includes a fair review of the 
      development and performance of the business and the position of the 
      Company and the undertakings included in the consolidation taken as a 
      whole, together with a description of the principal risks and 
      uncertainties that they face. 
 
   -- so far as the Director is aware, there is no relevant audit information 
      of which the Company's auditor is unaware; and 
 
   -- the Director has taken all the steps that they ought to have taken as a 
      director in order to make themselves aware of any relevant audit 
      information and to establish that the Company's auditor is aware of that 
      information. 

This confirmation is given and should be interpreted in accordance with the provisions of s418 of the Companies Act 2006.

This report was approved by the Board on 30 March 2023 and signed on its behalf by:

Jason Elphick

Group General Counsel and Company Secretary

OneSavings Bank plc

Registered number: 07312896

OneSavings Bank plc

Statement of Directors' Responsibilities in respect of the Strategic Report, the Directors' Report and the Financial Statements

For the Year Ended 31 December 2022

The Directors are responsible for preparing the Annual Report and the Group and parent Company financial statements in accordance with applicable law and regulations.

Company law requires the Directors to prepare Group and parent Company financial statements for each financial year. Under that law they are required to prepare the Group financial statements in accordance with UK-adopted International Financial Reporting Standards (IFRS) and applicable law and have elected to prepare the parent Company financial statements on the same basis.

Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and parent Company and of their profit or loss for that period. In preparing each of the Group and parent Company financial statements, the Directors are required to:

   -- select suitable accounting policies and then apply them consistently; 
 
   -- make judgements and estimates that are reasonable, relevant and reliable; 
 
   -- state whether they have been prepared in accordance with IFRSs as adopted 
      by the UK; 
 
   -- assess the Group and parent Company's ability to continue as a going 
      concern, disclosing, as applicable, matters related to going concern; and 
 
   -- use the going concern basis of accounting unless they either intend to 
      liquidate the Group or the parent Company or to cease operations, or have 
      no realistic alternative but to do so. 

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the parent Company's transactions and disclose with reasonable accuracy at any time the financial position of the parent Company and the Group enabling them to ensure that the financial statements comply with the Companies Act 2006. They are responsible for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error, and have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group and to prevent and detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Strategic Report and Directors' Report that complies with that law and those regulations.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company's website. Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Approved by the Board and signed on its behalf by:

Jason Elphick

Group General Counsel and Company Secretary

30 March 2023

Independent Auditor's Report to the Members of OneSavings Bank plc

For the Year Ended 31 December 2022

Report on the audit of the Financial Statements

   1. Opinion 

In our opinion:

   -- the financial statements of OneSavings Bank plc (the parent company) and 
      its subsidiaries (the Group) give a true and fair view of the state of 
      the Group's and of the parent company's affairs as at 31 December 2022 
      and of the Group's profit for the year then ended; 
 
   -- the Group financial statements have been properly prepared in accordance 
      with United Kingdom adopted international accounting standards; 
 
   -- the parent company financial statements have been properly prepared in 
      accordance with United Kingdom adopted international accounting standards 
      and as applied in accordance with the provisions of the Companies Act 
      2006; and 
 
   -- the financial statements have been prepared in accordance with the 
      requirements of the Companies Act 2006. 

We have audited the financial statements which comprise:

   -- the Consolidated Statement of Comprehensive Income; 
 
   -- the consolidated and parent company Statements of Financial Position; 
 
   -- the consolidated and parent company Statements of Changes in Equity; 
 
   -- the consolidated and parent company Statements of Cash Flow; and 
 
   -- the related notes 1 to 53. 

The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom adopted international accounting standards and, as regards the parent company financial statements, as applied in accordance with the provisions of the Companies Act 2006.

   1. Basis for opinion 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor's responsibilities for the audit of the financial statements section of our report.

We are independent of the Group and the parent company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the Financial Reporting Council's (the FRC's) Ethical Standard as applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements. The non-audit services provided to the Group and parent company for the year are disclosed in note 8 to the financial statements. We confirm that we have not provided any non-audit services prohibited by the FRC's Ethical Standard to the Group or the parent company.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

   1. Summary of our audit approach 

Key audit matters

The key audit matters that we identified in the current year were:

   -- loan impairment provisions; and 
 
   -- effective interest rate income recognition. 

Within this report, key audit matters are identified as follows:

 
  Newly identified 
  Increased level of risk 
  Similar level of risk 
  Decreased level of risk 
 

Materiality

The materiality that we used for the Group financial statements was GBP21.6m which was determined by reference to profit before tax and net assets.

Scoping

Our Group audit scope focused primarily on three subsidiaries subject to a full scope audit. The subsidiaries selected for a full scope audit were OneSavings Bank plc, Charter Court Financial Services Limited and Interbay ML Ltd. These three subsidiaries account for 97% of the Group's interest receivable and similar income, 94% of the Group's profit before tax, 98% of the Group's total assets and 99% of the Group's total liabilities. All audit work was performed by the Group engagement team.

Significant changes in our approach

In the current year, the Group has assessed how increases in inflation and interest rates may impact customers, and has recognised separate cost of living and cost of borrowing post model adjustments (PMAs) in estimating provisions for expected credit losses on loans to address these emerging risks. The calculation of these PMAs is inherently judgemental because there is limited recent data available to estimate how increases in inflation and interest rates may impact customers. We have considered these PMAs in our loan impairment provisions key audit matter.

In the prior year, our key audit matter in respect of effective interest rate (EIR) income recognition included estimating EIRs in respect of the Group's legacy acquired portfolios. The legacy acquired portfolios continue to reduce in size and the Group's income recognition on the acquired portfolios is less sensitive to changes in customer prepayment behaviour relative to our audit materiality. This area no longer features in our EIR income recognition key audit matter.

   1. Conclusions relating to going concern 

In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Our evaluation of the directors' assessment of the Group's and parent company's ability to continue to adopt the going concern basis of accounting included:

   -- We obtained and read management's going concern assessment, which 
      included consideration of the Group's operational resilience, in order to 
      understand, challenge and evidence the key judgements made by management; 
 
   -- We obtained an understanding of relevant controls around management's 
      going concern assessment; 
 
   -- We obtained management's income statement, balance sheet and capital and 
      liquidity forecasts and assessed key assumptions, including climate risk 
      considerations, for reasonableness and their projected impact on capital 
      and liquidity ratios, particularly with respect to loan book growth and 
      potential credit losses; 
 
   -- Supported by our in-house prudential risk specialists, we read the most 
      recent ICAAP and ILAAP submissions, assessed management's capital and 
      liquidity projections, assessed the results of management's capital 
      reverse stress testing, evaluated key assumptions and methods used in the 
      capital reverse stress testing model and tested the mechanical accuracy 
      of the capital reverse stress testing model; 
 
   -- We read correspondence with regulators to understand the capital and 
      liquidity requirements imposed by the Group's regulators, and evidence 
      any changes to those requirements; 
 
   -- We met with the Group's lead regulator, the Prudential Regulation 
      Authority, and discussed their views on existing and emerging risks to 
      the Group and considered whether these were reflected appropriately in 
      management's forecasts and stress tests; 
 
   -- We assessed the historical accuracy of forecasts prepared by management; 
 
   -- We assessed the impact of the ongoing economic uncertainty, including how 
      further rises in living and borrowing costs may impact potential credit 
      losses; and 
 
   -- We evaluated the Group's disclosures on going concern against the 
      requirements of IFRS and in view of the FRC guidance. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Group's and parent company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

   1. Key audit matters 

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. These matters included those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

   5.1.   Loan impairment provisions 
 
Refer to the judgements in applying accounting policies and 
 critical accounting estimates on page 115 and Note 22 on page 
 137. 
------------------------------------------------------------------------------ 
Key audit matter  IFRS 9 requires loan impairment provisions to be 
 description       recognised on an expected credit loss (ECL) basis. 
                   The estimation of ECL provisions in the Group's 
                   loan portfolios is inherently uncertain and requires 
                   significant judgements and estimates. We therefore 
                   consider this to be a key audit matter due to the 
                   risk of fraud or error in respect of the Group's 
                   ECL provision. ECL provisions as at 31 December 
                   2022 were GBP130.0m (2021: GBP101.5m), which represented 
                   0.54% (2021: 0.48%) of loans and advances to customers. 
                   ECLs are calculated both for individually significant 
                   loans and collectively on a portfolio basis which 
                   require the use of statistical models incorporating 
                   loss data and assumptions on the recoverability 
                   of customers' outstanding balances. 
                   As set out on page 51 the Group has implemented 
                   various model and staging enhancements during the 
                   year as well as updating the IFRS 9 models as part 
                   of the Internal Ratings Based (IRB) programme. 
                   The uncertain economic environment continues to 
                   increase the complexity in estimating ECLs, particularly 
                   with regards to determining appropriate forward 
                   looking macroeconomic scenarios and identifying 
                   customers who have experienced significant increases 
                   in credit risk. Additionally, rising living and 
                   borrowing costs observed over the past year have 
                   increased the degree of subjectivity in estimating 
                   an appropriate probability of default (PD) for customers. 
                   We identified four specific areas in relation to 
                   ECL that require significant judgement or relate 
                   to assumptions to which the overall ECL provision 
                   is particularly sensitive. 
 
                   --    Significant increase in credit risk (SICR): The 
                         assessment of whether there has been a significant 
                         increase in credit risk between the date of 
                         origination of the exposure and 31 December 2022. 
                         There is a risk that the Group's staging criteria 
                         does not capture SICR or are applied incorrectly. 
 
                   --    Macroeconomic scenarios: As set out on page 53, the 
                         Group sources economic forecasts from a third-party 
                         economics expert and then applies judgement to 
                         determine which scenarios to select and the 
                         probability weightings to assign. The Group 
                         considered four probability weighted scenarios, 
                         including base, upside, downside and severe downside 
                         scenarios. The key economic variables used within the 
                         macroeconomics model were determined to be the house 
                         price index (HPI) and unemployment. The estimation of 
                         these variables involves a high degree of 
                         subjectivity and estimation uncertainty. 
 
                   --    Post model adjustments (PMAs): The Group has assessed 
                         how increases in inflation and interest rates may 
                         impact customers, and has recognised separate cost of 
                         living and cost of borrowing PMAs to reflect these 
                         emerging risks. The calculation of these PMAs is 
                         inherently judgemental because there is limited 
                         recent data available to estimate how increases in 
                         inflation and interest rates may impact customers. 
 
 
                   --    Propensity to go into possession following default 
                         (PPD) and forced sale discount (FSD) assumptions: PPD 
                         measures the likelihood that a defaulted loan will 
                         progress into repossession. FSD measures the 
                         difference in sale proceeds between a sale under 
                         normal conditions and sale at auction. The loss given 
                         default (LGD) by loan assumed in the ECL provision 
                         calculation is highly sensitive to the PPD and FSD 
                         assumptions. 
 
 
How the scope  We obtained an understanding of the relevant financial controls 
 of our audit  over the ECL provision with particular focus on controls over 
 responded     significant assumptions and judgements used in the ECL 
 to the key    determination. 
 audit matter  To challenge the Group's SICR criteria, we: 
               --    Evaluated the Group's SICR policy and assessed 
                     whether it complies with IFRS 9; 
               --    Assessed the quantitative and qualitative thresholds 
                     used in the SICR assessment by reference to standard 
                     validation metrics including the proportion of 
                     transfers to stage two driven solely by being 30 days 
                     past due, the volatility of loans in stage two and 
                     the proportion of loans that spend little or no time 
                     in stage two before moving to stage three; 
               --    Tested the completeness and accuracy of the data used 
                     in applying the quantitative and qualitative criteria 
                     in the SICR assessment to assess whether loans were 
                     assigned to the correct stage; 
               --    Supported by our credit risk specialists, performed a 
                     full review of the computer codes used to perform the 
                     SICR assessment; 
               --    As part of our testing of the application of the SICR 
                     criteria within the ECL model and with support from 
                     our credit risk specialists, we independently 
                     reperformed the Group's staging assessment across all 
                     three stages using our in-house analytics tool; and 
               --    Performed an independent assessment for a sample of 
                     loan accounts which exited forbearance, to determine 
                     whether they had been appropriately allocated to the 
                     correct stage. 
               To challenge the Group's macroeconomic scenarios and the 
               probability 
               weightings applied we: 
               --    Agreed the macroeconomics scenarios used in the ECL 
                     model to reports prepared by the third-party 
                     economics expert; 
               --    Assessed the competence, capability and objectivity 
                     of the third-party economics expert, which included 
                     making specific inquiries to understand their 
                     approach and modelling assumptions to derive the 
                     scenarios; 
               --    Supported by our economic specialists, assessed and 
                     challenged the scenarios considered and the 
                     probability weightings assigned to them in light of 
                     the economic environment as at 31 December 2022; 
               --    With the involvement of our economic specialists 
                     challenged the Group's economic outlook by reference 
                     to other available economic outlook data; 
               --    Supported by our credit risk specialists, assessed 
                     the model methodology and performed a full review of 
                     the computer code used in the macroeconomics model 
                     which applies the scenarios to the relevant ECL 
                     components; 
               --    Compared the appropriateness of selected 
                     macroeconomic variables (HPI and unemployment) and 
                     the four probability weightings used in the 
                     macroeconomics model to those used by peer lenders; 
               --    Supported by our credit risk specialists, assessed 
                     the performance of the macroeconomic model to confirm 
                     whether the economic variables previously selected 
                     were still appropriate through considering the 
                     modelled macroeconomic results relative to those 
                     observed in historical recessions; and 
               --    For a sample of loans, we independently recalculated 
                     the ECL using the macroeconomic variables to check 
                     they were being applied appropriately. 
               To challenge the Group's cost of living and cost of borrowing 
               PMAs we: 
               --    Supported by our credit risk specialists, we assessed 
                     whether the risks were already captured within the 
                     existing macroeconomics models; 
               --    Evaluated the methodology , including key assumptions 
                     and reviewed the computer codes used to determine the 
                     PMAs; and 
               --    Tested the completeness, accuracy and relevance of 
                     the data used. 
               To challenge the Group's PPD and FSD assumptions we: 
               --    Supported by our credit risk specialists, performed a 
                     full review of the computer codes in the LGD models; 
               --    Recalculated the PPD rates observed on defaulted 
                     loans and compared them to the rates used by the 
                     Group in the ECL models; 
               --    Recalculated the FSD observed on recent property 
                     sales on defaulted loans and compared them to the 
                     rates used by the Group in the ECL models; 
               --    Considered the findings raised in the Group's model 
                     monitoring and validation exercise and assessed the 
                     impact on the year-end provision; and 
               --    Performed a stand back test to consider potential 
                     contradictory evidence and assessed the 
                     appropriateness of PPD and FSD assumptions by 
                     comparison to industry peers. 
-------------  --------------------------------------------------------------- 
 
 
Key observations  We determined that the methodology used, and 
                   the SICR criteria and PPD and FSD assumptions 
                   in determining the ECL provision as at 31 December 
                   2022 are reasonable. 
                   We observed that the macroeconomic scenarios 
                   selected by the directors and the probability 
                   weightings applied generate an appropriate portfolio 
                   loss distribution, and we determined the Group's 
                   cost of living and cost of borrowing PMAs are 
                   reasonable. 
                   We therefore determined that loan impairment 
                   provisions are appropriately stated. 
----------------  ----------------------------------------------------- 
 
   5.2.   Effective interest rate income recognition 
 
Refer to the judgements in applying accounting policies and critical 
 accounting estimates on page 117, the accounting policy on page 100 
 and Notes 3 and 4 on pages 118 and 119. 
---------------------------------------------------------------------- 
Key audit matter   In accordance with the requirements of IFRS 
 description        9, directly attributable fees, discounts, 
                    incentives and commissions on a constant 
                    yield basis (effective interest rate, EIR) 
                    are required to be spread over the expected 
                    life of the loan assets. EIR is complex and 
                    the Group's approach to determining the EIR 
                    involves the use of models and significant 
                    estimation in determining the behavioural 
                    life of loan assets. Given the complexity 
                    and judgement involved in accounting for 
                    EIR and given that revenue recognition is 
                    an area susceptible to fraud, there is an 
                    opportunity for management to manipulate 
                    the amount of interest income reported in 
                    the financial statements. 
                    The Group's net interest income for the year 
                    ended 31 December 2022 was GBP709.9m (2021: 
                    GBP587.6m). 
                    EIR adjustments arise from revisions to estimated 
                    cash receipts or payments for loan assets 
                    that occur for reasons other than a movement 
                    in market interest rates or credit losses. 
                    They result in an adjustment to the carrying 
                    amount of the loan asset, with the adjustment 
                    recognised in the income statement in interest 
                    receivable and similar income. As the EIR 
                    adjustments reflect changes to the timing 
                    and volume of forecast customer redemptions, 
                    they are inherently judgemental. 
                    The level of judgement exercised is increased 
                    where there is limited availability of historical 
                    repayment information. For two of the loan 
                    portfolios, Kent Reliance and Precise, the 
                    EIR adjustments are sensitive to changes 
                    in the behavioural life curves. As set out 
                    on page 117, changes in the modelled behavioural 
                    life of these portfolios during the year 
                    resulted in an interest income loss of GBP31.6m 
                    (2021: GBP11.0m gain). The EIR adjustments 
                    have increased as a result of the rising 
                    interest rate environment. The current economic 
                    environment brings additional uncertainty 
                    with regards to forecasting expected behavioural 
                    lives and prepayment rates. We therefore 
                    considered there to be an increased level 
                    of risk in respect of this key audit matter 
                    in the current year. 
 
 
How the scope of      We obtained an understanding of the relevant 
 our audit responded   controls over EIR, focusing on the calculation 
 to the key audit      and review of EIR adjustments and the determination 
 matter                of prepayment curves. 
                       For the two portfolios where the EIR adjustments 
                       were most significant and sensitive to changes 
                       in behavioural life, Kent Reliance and Precise, 
                       with the involvement of our in-house analytics 
                       and modelling specialists we run the loan data 
                       for all products through our own independent 
                       EIR model, using the behavioural life curves 
                       derived by the Group. We compared our calculation 
                       of the EIR adjustment required to the amount 
                       recorded by the Group. 
                       A number of assumptions are made to adjust actual 
                       behavioural data over recent years to reflect 
                       the Group's best estimate of expected future 
                       behaviour. For material assumptions, we independently 
                       challenged the reasonableness of the assumptions 
                       considering the context of the rising rate environment 
                       that has been experienced over the last year. 
                       For the same portfolios referenced above, with 
                       the involvement of our in-house analytics and 
                       modelling specialists we independently derived 
                       a behavioural life curve using the Group's actual 
                       loan data over recent years and incorporating 
                       those assumptions that we considered reasonable. 
                       We used these curves in our own independent 
                       EIR model to calculate the EIR adjustments. 
                       We compared this output to the amounts recorded 
                       by the Group. 
                       We also tested the completeness and accuracy 
                       of a sample of inputs into the EIR model for 
                       originated loans. 
--------------------  ------------------------------------------------------- 
Key observations      We determined that the EIR models and assumptions 
                       used are appropriate and that net interest income 
                       for the period is appropriately stated. 
 
   6.     Our application of materiality 
   6.1.   Materiality 

We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions of a reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope of our audit work and in evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

 
             Group financial statements                                   Parent company financial statements 
-----------  -----------------------------------------------------------  ------------------------------------------------------ 
Materiality  GBP21.6m (2021: GBP20.1m)                                    GBP17.9m (2021: GBP16.7m) 
Basis for    We determined materiality for the Group to be approximately  We determined materiality for the parent company by 
determining   1% of net assets of GBP2,201.8m (GBP21.6m) which equates     reference to 1% of net assets. This is consistent 
materiality   to 4% of statutory profit before tax of GBP532.8m.           with prior year. 
              The basis of materiality is consistent with prior 
              year. 
Rationale    Consistent with the prior year, we considered both           The parent company is principally a holding company 
for the       net assets and a profit before tax based measure as          and we have therefore determined net assets to be 
benchmark     benchmarks for determining materiality.                      the most relevant benchmark to determine materiality. 
applied       We determined net assets to be the most relevant and 
              stable benchmark to determine materiality. 
 
   6.2.   Performance materiality 

We set performance materiality at a level lower than materiality to reduce the probability that, in aggregate, uncorrected and undetected misstatements exceed the materiality for the financial statements as a whole.

 
               Group financial statements      Parent company financial 
                                               statements 
-------------  ------------------------------  ------------------------------- 
Performance    70% (2021: 60%) of Group        70% (2021: 60%) of parent 
materiality    materiality                     company materiality 
Basis and      Group performance materiality was set at 70% of Group 
rationale for   materiality (2021: 60%). In determining performance 
determining     materiality, we considered a number of factors, including: 
performance     our understanding of the control environment; our 
materiality     understanding of the business; and the low number 
                of uncorrected misstatements identified in the prior 
                year. 
                In the prior year we maintained a reduced level of 
                performance materiality to reflect the continued uncertainty 
                arising as a result of the Covid-19 pandemic. Given 
                that the impact of Covid-19 has now reduced, we have 
                increased performance materiality for the current 
                year. 
 
   6.3.   Error reporting threshold 

We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of GBP1.1m (2021: GBP1.0m), as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. We also report to the Audit Committee on disclosure matters that we identified when assessing the overall presentation of the financial statements.

   7.     An overview of the scope of our audit 
   7.1.   Identification and scoping of components 

Our Group audit was scoped by obtaining an understanding of the Group and its environment, including Group-wide controls and assessing the risks of material misstatement at the Group level.

Our Group audit scope focused primarily on three subsidiaries: the two main banking entities OneSavings Bank plc and Charter Court Financial Services Limited, as well as Interbay ML Ltd, another significant lending subsidiary. These three subsidiaries were significant components and subject to a full scope audit (2021: three significant components subject to a full scope audit). They represent 97% (2021: 98%) of the Group's interest receivable and similar income, 94% (2021: 96%) of profit before tax, 98% (2021: 97%) of total assets and 99% (2021: 99%) of total liabilities. The subsidiaries were selected to provide an appropriate basis of undertaking audit work to address the risks of material misstatement including those identified as key audit matters above. Our audits of each of the subsidiaries were performed using lower levels of materiality based on their size relative to the Group. The materiality for each subsidiary audit ranged from GBP6.6m to GBP17.9m (2021: GBP5.5m to GBP16.7m).

We tested the Group's consolidation process and carried out analytical procedures to confirm that there were no significant risks of material misstatement in the aggregated financial information of the remaining subsidiaries not subject to a full scope audit or specified audit procedures.

   7.2.   Our consideration of the control environment 

We identified the key IT systems relevant to the audit to be those used in financial reporting, lending and savings areas. For these controls with the involvement of our IT specialists we performed testing over the general IT controls, including testing of user access and change management systems.

Where deficiencies were identified in the control environment, including deficiencies in IT controls, our risk assessment procedures included an assessment of those deficiencies to determine the impact on our audit plan. Where we were unable to identify or test mitigating controls, we adopted a non-controls reliance approach and performed additional substantive procedures. As a result of deficiencies identified in internal IT access controls across the Group, we amended our planned audit procedures to adopt a non-controls reliance approach over lending and related interest income, and over deposit balances and related interest expense.

   7.3.   Our consideration of climate-related risks 

In planning our audit, we have considered the impact of climate change on the Group's operations and impact on its financial statements. The Group has set out its commitments, aligned with the goals of the Paris Climate Accord, to be a net zero bank by 2050. Further information is provided in the Group's Environment, Social and Governance report on page 7. The Group sets out its assessment of the potential impact of climate change on ECL on page 51 of the Risk Management section of the Annual Report and the potential impact on the financial statements in note 22 on page 137.

In conjunction with our climate risk specialists, we have held discussions with the Group to understand:

-- the process for identifying affected operations, including the governance and controls over this process, and the subsequent effect on the financial reporting for the Group; and

-- the long-term strategy to respond to climate change risks as they evolve.

Our audit work has involved:

-- challenging the completeness of the physical and transition risks identified and considered in the Group's climate risk assessment and the conclusion that there is no material impact of climate change risk on current year financial reporting;

-- with the involvement of our credit risk specialists, assessing management's approach to the incorporation and quantification of climate change risks within a PMA in the ECL provision, which included:

   -- assessing management's selected climate pathway used in order to quantify 
      the potential impact of physical risks on the Group's loan book and in 
      particular how the underlying property may be impacted as a result; 
 
   -- assessing how different lending segments may be impacted by transition 
      risks and in particular how the buy-to-let portfolio may be impacted by 
      more stringent EPC criteria; and 
 
   -- assessing the relevance of the data used in the assessment. 

-- assessing disclosures in the Annual Report, and challenging the consistency between the financial statements and the remainder of the Annual Report.

   8.     Other information 

The other information comprises the information included in the Annual Report, other than the financial statements and our auditor's report thereon. The directors are responsible for the other information contained within the Annual Report.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

   9.     Responsibilities of directors 

As explained more fully in the directors' responsibilities statement, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the Group's and the parent company's ability to continue as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the Group or the parent company or to cease operations, or have no realistic alternative but to do so.

10. Auditor's responsibilities for the audit of the Financial Statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC's website at: https://www.globenewswire.com/Tracker?data=OdWQtoEMZlq1a1ccMNDzIqtvMHiM_zDoRxRnhIWM-ud74uc_mT4jNmKVEmmPrZ9okzlQR3PjlHRJxuhqnG-imuksesuuhRWnHi5HI6M0rBCG0tkuKir5FLNwq481hrjAGTGMDjazhgD57jav_MjfWA== www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

11. Extent to which the audit was considered capable of detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.

   1. 
 
          1. 1.                Identifying and assessing potential risks 
             related to irregularities 

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, we considered the following:

   -- the nature of the industry and sector, control environment and business 
      performance including the design of the Group's remuneration policies, 
      key drivers for directors' remuneration, bonus levels and performance 
      targets; 
 
   -- the Group's own assessment of the risks that irregularities may occur 
      either as a result of fraud or error that was approved by the Board; 
 
   -- results of our enquiries of management, internal audit and the Audit 
      Committee about their own identification and assessment of the risks of 
      irregularities; 
 
   -- any matters we identified having obtained and reviewed the Group's 
      documentation of their policies and procedures relating to: 
   -- identifying, evaluating and complying with laws and regulations and 
      whether they were aware of any instances of non-compliance; 
 
   -- detecting and responding to the risks of fraud and whether they have 
      knowledge of any actual, suspected or alleged fraud; 
 
   -- the internal controls established to mitigate risks of fraud or 
      non-compliance with laws and regulations; and 
   -- the matters discussed among the audit engagement team and relevant 
      internal specialists, including tax, valuations, real estate, IT, climate 
      risk, prudential risk, economics, credit risk and analytics and modelling 
      specialists regarding how and where fraud might occur in the financial 
      statements and any potential indicators of fraud. 

As a result of these procedures, we considered the opportunities and incentives that may exist within the organisation for fraud and identified the greatest potential for fraud in the following areas: loan impairment provisions and effective interest rate income recognition. In common with all audits under ISAs (UK), we are also required to perform specific procedures to respond to the risk of management override.

We also obtained an understanding of the legal and regulatory frameworks that the Group operates in, focusing on provisions of those laws and regulations that had a direct effect on the determination of material amounts and disclosures in the financial statements. The key laws and regulations we considered in this context included the UK Companies Act, Listing Rules and tax legislation.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial statements but compliance with which may be fundamental to the Group's ability to operate or to avoid a material penalty. These included the Group's prudential regulatory requirements and capital, liquidity and conduct requirements.

   1. 
 
          1. 2.                Audit response to risks identified 

As a result of performing the above, we identified loan impairment provisions and effective interest rate income recognition as key audit matters related to the potential risk of fraud. The key audit matters section of our report explains the matters in more detail and also describes the specific procedures we performed in response to those key audit matters.

In addition to the above, our procedures to respond to risks identified included the following:

   -- reviewing the financial statement disclosures and testing to supporting 
      documentation to assess compliance with provisions of relevant laws and 
      regulations described as having a direct effect on the financial 
      statements; 
 
   -- enquiring of management, the Audit Committee and in-house and external 
      legal counsel concerning actual and potential litigation and claims; 
 
   -- performing analytical procedures to identify any unusual or unexpected 
      relationships that may indicate risks of material misstatement due to 
      fraud; 
 
   -- reading minutes of meetings of those charged with governance, reviewing 
      internal audit reports and reviewing correspondence with the Prudential 
      Regulation Authority, the Financial Conduct Authority and HMRC; and 
 
   -- in addressing the risk of fraud through management override of controls, 
      testing the appropriateness of journal entries and other adjustments; 
      assessing whether the judgements made in making accounting estimates are 
      indicative of a potential bias; and evaluating the business rationale of 
      any significant transactions that are unusual or outside the normal 
      course of business. 

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members, including internal specialists, and remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit.

Independent Auditor's Report to the Members of OneSavings Bank plc (continued)

For the Year Ended 31 December 2022

Report on other legal and regulatory requirements

12. Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

   -- the information given in the strategic report and the directors' report 
      for the financial year for which the financial statements are prepared is 
      consistent with the financial statements; and 
 
   -- the strategic report and the directors' report have been prepared in 
      accordance with applicable legal requirements. 

In the light of the knowledge and understanding of the Group and the parent company and their environment obtained in the course of the audit, we have not identified any material misstatements in the strategic report or the directors' report.

13. Matters on which we are required to report by exception

   1. 
 
          1. 1.                Adequacy of explanations received and accounting 
             records 

Under the Companies Act 2006 we are required to report to you if, in our opinion:

   -- we have not received all the information and explanations we require for 
      our audit; or 
 
   -- adequate accounting records have not been kept by the parent company, or 
      returns adequate for our audit have not been received from branches not 
      visited by us; or 
 
   -- the parent company financial statements are not in agreement with the 
      accounting records and returns. 

We have nothing to report in respect of these matters.

   1. 
 
          1. 2.                Directors' remuneration 

Under the Companies Act 2006 we are also required to report if in our opinion certain disclosures of directors' remuneration have not been made.

We have nothing to report in respect of this matter.

14. Other matters which we are required to address

   1. 
 
          1. 1.                Auditor tenure 

Following the recommendation of the Audit Committee, we were appointed by the shareholders of the Group on 9 May 2019 to audit the Group Financial Statements for the year ending 31 December 2019 and subsequent financial periods. The period of total uninterrupted engagement including previous renewals and reappointments of the firm is four years, covering the years ending 31 December 2019 to 31 December 2022.

   1. 
 
          1. 2.                Consistency of the audit report with the 
             additional report to the audit committee 

Our audit opinion is consistent with the additional report to the Audit Committee we are required to provide in accordance with ISAs (UK).

15. Use of our report

This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for this report, or for the opinions we have formed.

As required by the Financial Conduct Authority (FCA) Disclosure Guidance and Transparency Rule (DTR) 4.1.14R, these financial statements will form part of the European Single Electronic Format (ESEF) prepared Annual Financial Report filed on the National Storage Mechanism of the UK FCA in accordance with the ESEF Regulatory Technical Standard ('ESEF RTS'). This auditor's report provides no assurance over whether the annual financial report has been prepared using the single electronic format specified in the ESEF RTS. We have been engaged to provide assurance on whether the annual financial report has been prepared using the single electronic format specified in the ESEF RTS and will publicly report separately to the members on this.

Neel Reed, FCA (Senior statutory auditor)

For and on behalf of Deloitte LLP

Statutory Auditor

Birmingham, United Kingdom

30 March 2023

OneSavings Bank plc

Statement of Comprehensive Income

For the Year Ended 31 December 2022

 
                                                             Group    Group 
                                                             2022     2021 
                                                      Note   GBPm     GBPm 
Interest receivable and similar income                   3  1,069.3    746.8 
Interest payable and similar charges                     4  (359.4)  (159.2) 
Net interest income                                           709.9    587.6 
Fair value gains on financial instruments                5     58.9     29.5 
Gain on sale of financial instruments                    6        -      4.0 
Other operating income                                   7      6.6      7.9 
Total income                                                  775.4    629.0 
Administrative expenses                                  8  (206.5)  (166.5) 
Provisions                                              37      1.6    (0.2) 
Impairment of financial assets                          23   (29.8)      4.4 
Impairment of intangible assets                          9        -      3.1 
Integration costs                                       12    (7.9)    (5.0) 
Exceptional items                                       13        -    (0.2) 
Profit before taxation                                        532.8    464.6 
Taxation                                                14  (121.5)  (119.6) 
Profit for the year                                           411.3    345.0 
Other comprehensive expense 
Items which may be reclassified to profit 
 or loss: 
Fair value changes on financial instruments 
 measured at fair value through other comprehensive 
 income (FVOCI): 
    Arising in the year                                 18      0.3      1.1 
  Amounts reclassified to profit or loss 
   for investment 
   securities at FVOCI                                        (0.7)    (2.0) 
    Tax on items in other comprehensive expense                 0.1      0.5 
Revaluation of foreign operations                             (0.2)    (0.1) 
Other comprehensive expense                                   (0.5)    (0.5) 
----------------------------------------------------        -------  ------- 
Total comprehensive income for the year                       410.8    344.5 
 

The above results are derived wholly from continuing operations.

The notes on pages 97 to 219 form part of these accounts.

The financial statements on pages 92 to 219 were approved by the Board of Directors on 30 March 2023.

OneSavings Bank plc

Statement of Financial Position

As at 31 December 2022

 
                                          Group     Group    Company   Company 
                                           2022      2021      2022      2021 
                                   Note    GBPm      GBPm      GBPm      GBPm 
Assets 
Cash in hand                                  0.4       0.5       0.4       0.5 
Loans and advances to credit 
 institutions                        17   3,365.7   2,843.6   1,506.1   1,405.0 
Investment securities                18     412.9     491.4     211.4      16.2 
Loans and advances to customers      19  23,612.7  21,080.3  10,531.9   9,476.4 
Fair value adjustments on hedged 
 assets                              25   (789.0)   (138.9)   (200.8)       1.3 
Derivative assets                    24     888.1     185.7     234.0      50.5 
Other assets                         26      15.0      10.2      13.1       8.3 
Current taxation asset                        1.7         -       2.6         - 
Deferred taxation asset              27       6.3       5.6       4.1       4.9 
Deemed loan assets                   20         -         -      31.2         - 
Property, plant and equipment        28      40.9      35.1      20.9      17.3 
Intangible assets                    29      12.0      18.4       6.5       7.7 
Investments in subsidiaries and 
 intercompany loans                  30       0.8       0.6   3,242.5   3,096.4 
Total assets                             27,567.5  24,532.5  15,603.9  14,084.5 
---------------------------------  ----  --------  --------  --------  -------- 
Liabilities 
Amounts owed to credit 
 institutions                        31   5,092.9   4,319.6   2,568.5   2,420.7 
Amounts owed to retail depositors    32  19,755.8  17,526.4  11,132.2   9,739.4 
Fair value adjustments on hedged 
 liabilities                         25    (55.1)    (19.7)    (33.7)     (8.8) 
Amounts owed to other customers      33     113.1      92.6       0.5       5.7 
Debt securities in issue             34     265.9     460.3         -         - 
Derivative liabilities               24     106.6      19.7      63.8       8.7 
Lease liabilities                    35       9.9      10.7       3.6       3.9 
Other liabilities                    36      38.7      29.5      23.9      17.3 
Provisions                           37       0.4       2.0       0.1       1.9 
Current taxation liability                      -       1.3         -       2.7 
Deferred taxation liability          38      22.3      39.8         -         - 
Deemed loan liabilities              20         -         -         -     142.8 
Intercompany loans                   30         -         -      33.3      33.2 
Subordinated liabilities             39         -      10.3         -      10.3 
Perpetual subordinated bonds         40      15.2      15.2      15.2      15.2 
                                         25,365.7  22,507.7  13,807.4  12,393.0 
Equity 
Share capital                        42       4.5       4.5       4.5       4.5 
Retained earnings                         2,035.0   1,857.4   1,690.9   1,587.6 
Other reserves                       43     162.3     162.9     101.1      99.4 
                                          2,201.8   2,024.8   1,796.5   1,691.5 
Total equity and liabilities             27,567.5  24,532.5  15,603.9  14,084.5 
---------------------------------  ----  --------  --------  --------  -------- 
 

The profit after tax for the year ended 31 December 2022 of OneSavings Bank plc as a company was GBP335.9m (2021: GBP255.1m). As permitted by section 408 of the Companies Act 2006, no separate Statement of Comprehensive Income is presented in respect of the Company.

The notes on pages 97 to 219 form part of these accounts. The financial statements on pages 92 to 219 were approved by the Board of Directors on 30 March 2023 and signed on its behalf by:

   Andy Golding                                                                April Talintyre 

Chief Executive Officer Chief Financial Officer

Company number: 07312896

OneSavings Bank plc

Statement of Changes in Equity

For the Year Ended 31 December 2022

 
                                                                Foreign             Share-based              Additional 
                                       Share       Capital      exchange   FVOCI      payment    Retained    Tier 1 (AT1) 
                                       capital   contribution   reserve    reserve    reserve     earnings    securities    Total 
Group                                   GBPm        GBPm         GBPm       GBPm       GBPm        GBPm         GBPm        GBPm 
At 1 January 2021                          4.5              -      (1.0)       1.0          7.8    1,604.6           60.0  1,676.9 
Profit for the year                          -              -          -         -            -      345.0              -    345.0 
Other comprehensive expense                  -              -      (0.1)     (0.9)            -          -              -    (1.0) 
Tax on items in other comprehensive 
 expense                                     -              -          -       0.5            -          -              -      0.5 
Total comprehensive (expense)/income         -              -      (0.1)     (0.4)            -      345.0              -    344.5 
Coupon paid on AT1 securities                -              -          -         -            -      (4.7)              -    (4.7) 
Dividends paid                               -              -          -         -            -     (86.7)              -   (86.7) 
Share-based payments                         -            1.7          -         -          2.3        2.7              -      6.7 
Redemption of AT1 securities                 -              -          -         -            -          -         (60.0)   (60.0) 
Transactions costs on redemption 
 of AT1 securities                           -              -          -         -            -      (3.5)              -    (3.5) 
Issuance of AT1 securities                   -              -          -         -            -          -          150.0    150.0 
Tax recognised in equity                     -              -          -         -          1.6          -              -      1.6 
At 31 December 2021                        4.5            1.7      (1.1)       0.6         11.7    1,857.4          150.0  2,024.8 
Profit for the year                          -              -          -         -            -      411.3              -    411.3 
Other comprehensive expense                  -              -      (0.2)     (0.4)            -          -              -    (0.6) 
Tax on items in other comprehensive 
 expense                                     -              -          -       0.1            -          -              -      0.1 
Total comprehensive (expense)/income         -              -      (0.2)     (0.3)            -      411.3              -    410.8 
Coupon paid on AT1 securities                -              -          -         -            -      (9.0)              -    (9.0) 
Dividends paid                               -              -          -         -            -    (233.1)              -  (233.1) 
Share-based payments                         -          (1.7)          -         -          1.6        8.4              -      8.3 
At 31 December 2022                        4.5              -      (1.3)       0.3         13.3    2,035.0          150.0  2,201.8 
------------------------------------  --------  -------------  ---------  --------  -----------  ---------  -------------  ------- 
 

Share capital is disclosed in note 42 and the reserves are further disclosed in note 43.

OneSavings Bank plc

Statement of Changes in Equity (continued)

For the Year Ended 31 December 2022

 
                                       Share    FVOCI     Share-based     Retained      AT1 
                                      capital  reserve   payment reserve   earnings  securities   Total 
Company                                GBPm     GBPm          GBPm          GBPm        GBPm      GBPm 
At 1 January 2021                         4.5    (0.1)               6.7    1,423.7        60.0  1,494.8 
Profit for the year                         -        -                 -      255.1           -    255.1 
Other comprehensive income                  -      0.1                 -          -           -      0.1 
Total comprehensive income                  -      0.1                 -      255.1           -    255.2 
Coupon paid on AT1 securities               -        -                 -      (4.7)           -    (4.7) 
Dividends paid                              -        -                 -     (86.7)           -   (86.7) 
Share-based payments                        -        -               1.1        3.7           -      4.8 
Redemption of AT1 securities                -        -                 -          -      (60.0)   (60.0) 
Transactions costs on redemption 
 of AT1 securities                          -        -                 -      (3.5)           -    (3.5) 
Issuance of AT1 securities                  -        -                 -          -        90.0     90.0 
Tax recognised in equity                    -        -               1.6          -           -      1.6 
At 31 December 2021                       4.5        -               9.4    1,587.6        90.0  1,691.5 
Profit for the year                         -        -                 -      335.9           -    335.9 
Other comprehensive income                  -      0.3                 -          -           -      0.3 
Tax on items in other comprehensive 
 income                                     -    (0.1)                 -          -           -    (0.1) 
Total comprehensive income                  -      0.2                 -      335.9           -    336.1 
Coupon paid on AT1 securities               -        -                 -      (5.4)           -    (5.4) 
Dividends paid                              -        -                 -    (233.1)           -  (233.1) 
Share-based payments                        -        -               1.5        5.9           -      7.4 
At 31 December 2022                       4.5      0.2              10.9    1,690.9        90.0  1,796.5 
------------------------------------  -------  -------  ----------------  ---------  ----------  ------- 
 

Share capital is disclosed in note 42 and the reserves are further disclosed in note 43.

OneSavings Bank plc

Statement of Cash Flows

For the Year Ended 31 December 2022

 
                                               Group       Group      Company     Company 
                                               2022        2021        2022        2021 
                                       Note    GBPm        GBPm        GBPm        GBPm 
                                                       (Restated)(1)           (Restated)(1) 
Cash flows from operating activities 
Profit before taxation                          532.8          464.6    387.3          314.5 
Adjustments for non-cash items            49     62.4         (10.0)     68.6           12.2 
Changes in operating assets and 
 liabilities(1)                           49   (24.5)        (684.4)    276.6        (775.3) 
Cash generated/(used) in operating 
 activities                                     570.7        (229.8)    732.5        (448.6) 
Net tax paid                                  (142.5)        (117.3)   (54.0)         (53.2) 
Net cash generated/(used) in 
 operating activities(1)                        428.2        (347.1)    678.5        (501.8) 
Cash flows from investing activities 
Maturity and sales of investment 
 securities                                     663.7          547.7    451.0          215.4 
Purchases of investment securities            (596.5)        (468.2)  (556.4)        (216.6) 
Interest received on investment 
 securities                                       7.7            1.9      3.0            0.2 
Investments in subsidiaries                         -              -    (3.2)              - 
Sales of financial instruments             6        -            4.0        -            0.3 
Proceeds from sale of property, 
 plant and equipment                      28        -            2.0        -            2.0 
Purchases of property, plant 
 and equipment and intangible 
 assets                                28,29   (11.7)          (6.8)    (7.2)          (5.0) 
Cash generated/(used) from investing 
 activities                                      63.2           80.6  (112.8)          (3.7) 
Cash flows from financing activities 
Financing received(1)                     41    429.5        4,943.2    120.0        3,121.5 
Financing repaid                          41  (324.2)      (4,295.4)  (304.1)      (2,589.1) 
Interest paid on financing                41   (45.3)          (8.4)   (25.5)          (6.6) 
Coupon paid on AT1 securities                   (9.0)          (4.7)    (5.4)          (4.7) 
Dividends paid                            15  (233.1)         (86.7)  (233.1)         (86.7) 
Redemption of AT1 securities                        -         (63.5)        -         (63.5) 
Issuance of AT1 securities                          -          150.0        -           90.0 
Cash payments on lease liabilities        35    (1.9)          (1.9)    (0.8)          (0.7) 
Cash (used)/generated from financing 
 activities                                   (184.0)          632.6  (448.9)          460.2 
Net increase/(decrease) in cash 
 and cash 
 equivalents                                    307.4          366.1    116.8         (45.3) 
Cash and cash equivalents at 
 the beginning of the year                16  2,736.7        2,370.6  1,332.3        1,377.6 
Cash and cash equivalents at 
 the end of the year                      16  3,044.1        2,736.7  1,449.1        1,332.3 
Movement in cash and cash equivalents           307.4          366.1    116.8         (45.3) 
                                              -------  -------------  -------  ------------- 
 
   1. 2021 figures restated see note 1 b) for further details. 

OneSavings Bank plc

Notes to the Financial Statements

For the Year Ended 31 December 2022

   1.       Accounting policies 

The principal accounting policies applied in the preparation of the financial statements for the Group and the Company are set out below.

   a)       Basis of preparation 

The financial statements have been prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted by the United Kingdom (UK) and interpretations issued by the IFRS Interpretations Committee (IFRS IC).

The financial statements have been prepared on a historical cost basis, as modified by the revaluation of investment securities held at FVOCI and derivative contracts and other financial assets held at fair value through profit or loss (FVTPL) (see note 1 p) vi.).

The financial statements are presented in Pounds Sterling. All amounts in the financial statements have been rounded to the nearest GBP0.1m (GBPm). Foreign operations are included in accordance with the policies set out in this note.

   b)      Restatement 

In the prior year, cash collateral and margin received on interest rate swaps of GBP115.4m for the Group and GBP42.1m for the Company was included in financing cash flows in the Statement of Cash Flows. As the cash flows arise on hedging activities related to items classified as operating assets and liabilities within the Statement of Cash Flows, the cash flows should be included within operating cash flows. In the current year, cash collateral and margin received on interest rate swaps has been classified as an operating cash flow and the 2021 Statement of Cash Flows restated to reclassify a cash inflow of GBP115.4m for the Group and GBP42.1m for the Company from financing activities to operating activities.

   c)       Going concern 

The Board undertakes regular rigorous assessments of whether the Group is a going concern in light of current economic conditions and all available information about future risks and uncertainties.

In assessing whether the going concern basis is appropriate, projections for the Group have been prepared, covering its future performance, capital and liquidity for a period in excess of 12 months from the date of approval of these financial statements. These forecasts have been subject to sensitivity tests, including stress scenarios, which have been compared to the latest economic scenarios provided by the Group's external economic advisors, as well as reverse stress tests.

The assessments include the following:

-- Financial and capital forecasts were prepared under stress scenarios which were assessed against the latest economic forecasts provided by the Group's external economic advisors. Reverse stress tests were also run, to assess what combinations of House Price Index (HPI), unemployment, default rates and consumer price index variables would result in the Group utilising its regulatory capital buffers in full and breaching the Group's minimum prudential requirements along with analysis and insight from the Group's Internal Capital Adequacy Assessment Process (ICAAP). The Directors assessed the likelihood of those reverse stress scenarios occurring within the next 12 months and concluded that the likelihood is remote.

-- The latest liquidity and contingent liquidity positions and forecasts were assessed against the Internal Liquidity Adequacy Assessment Process (ILAAP) stress scenarios with the Group maintaining sufficient liquidity throughout the going concern assessment period.

OneSavings Bank plc

Notes to the Financial Statements (continued)

For the Year Ended 31 December 2022

   1. Accounting policies (continued) 

-- The Group continues to assess the resilience of its business operating model and supporting infrastructure in the context of the emerging economic, business and regulatory environment. The key areas of focus continues to be on the provision of the Group's Important Business Services, minimising the impact of any service disruptions on the Group's customers or the wider financial services industry. The Group's response to the COVID-19 pandemic demonstrated the inherent resilience of its critical processes and infrastructure and its agility in responding to changing operational demands. The Group recognises the need to continually invest in the resilience of its services, with specific focus in 2023 on ensuring that the third parties on which it depends have the appropriate levels of resilience and in further automating those processes that are sensitive to increases in volume.

The Group's financial projections demonstrate that the Group has sufficient capital and liquidity to continue to meet its regulatory capital requirements as set out by the Prudential Regulation Authority (PRA).

The Board has therefore concluded that the Group has sufficient resources to continue in operational existence for a period in excess of 12 months and as a result, it is appropriate to prepare these financial statements on a going concern basis.

   d)      Basis of consolidation 

The Group accounts include the results of the Company and its subsidiary undertakings. Subsidiaries are fully consolidated from the date on which control is transferred to the Group and are deconsolidated from the date that control ceases. Upon consolidation, intercompany transactions, balances and unrealised gains on transactions are eliminated. Unrealised losses are also eliminated unless the transaction provides evidence of impairment of the asset transferred. Accounting policies of subsidiaries have been changed where necessary to ensure consistency, so far as is possible, with the policies adopted by the Group.

Subsidiaries are those entities, including structured entities, over which the Group has control. The Group controls an entity when it is exposed, or has rights, to variable returns from its involvement with the entity and has the ability to affect those returns through its power over the investee. The Group has power over an entity when it has existing rights that give it the current ability to direct the activities that most significantly affect the entity's returns. Power may be determined on the basis of voting rights or, in the case of structured entities, other contractual arrangements.

Where the Group does not retain a direct ownership interest in a securitisation entity, but the Directors have determined that the Group controls those entities, they are treated as subsidiaries and are consolidated. Control is determined to exist if the Group has the power to direct the activities of each entity (for example, managing the performance of the underlying mortgage assets and raising debt on those mortgage assets which is used to fund the Group) and, in addition to this, control is exposed to a variable return (for example, retaining the residual risk on the mortgage assets). Securitisation structures that do not meet these criteria are not treated as subsidiaries and are excluded from the consolidated accounts. The Company applies the net approach in accounting for securitisation structures where it retains an interest in the securitisation, netting the loan notes held against the deemed loan balance.

   1. Accounting policies (continued) 

The Group is not deemed to control an entity when it exercises power over an entity in an agency capacity. In determining whether the Group is acting as an agent, the Directors consider the overall relationship between the Group, the investee and other parties to the arrangement with respect to the following factors: (i) the scope of the Group's decision-making power; (ii) the rights held by other parties; (iii) the remuneration to which the Group is entitled; and (iv) the Group's exposure to variability of returns. The determination of control is based on the current facts and circumstances and is continuously assessed. In some circumstances, different factors and conditions may indicate that different parties control an entity depending on whether those factors and conditions are assessed in isolation or in totality. Judgement is applied in assessing the relevant factors and conditions in totality when determining whether the Group controls an entity. Specifically, judgement is applied in assessing whether the Group has substantive decision-making rights over the relevant activities and whether it is exercising power as a principal or an agent.

   e)       Foreign currency translation 

The consolidated financial statements are presented in Pounds Sterling which is the presentation currency of the Group. The financial statements of each of the Company's subsidiaries are measured using the currency of the primary economic environment in which the subsidiary operates (the functional currency). Foreign currency transactions are translated into the functional currencies using the exchange rates prevailing at the date of the transactions. Monetary items denominated in foreign currencies are retranslated at the rate prevailing at the period end.

Foreign exchange gains and losses resulting from the retranslation and settlement of these items are recognised in profit or loss. Non-monetary items measured at cost in the foreign currency are translated using the spot foreign exchange rate at the date of the transaction.

The assets and liabilities of foreign operations with functional currencies other than Pounds Sterling are translated into the presentation currency at the exchange rate on the reporting date. The income and expenses of foreign operations are translated at the rates on the dates of transactions. Exchange differences on foreign operations are recognised in other comprehensive income (OCI) and accumulated in the foreign exchange reserve within equity.

   f)        Segmental reporting 

IFRS 8 requires operating segments to be identified on the basis of internal reports and components of the Group which are regularly reviewed by the chief operating decision maker to allocate resources to segments and to assess their performance. For this purpose, the chief operating decision maker of the Group is the Board of Directors.

The Group provides loans and asset finance within the UK and the Channel Islands only.

The Group segments its lending business and operates under two segments:

   -- OneSavings Bank (OSB) 
 
   -- Charter Court Financial Services (CCFS) 

The Group has disclosed relevant risk management tables in note 45 at a sub-segment level to provide detailed analysis of the Group's core lending business.

   1. Accounting policies (continued) 
   g)      Interest income and expense 

Interest income and interest expense for all interest-bearing financial instruments measured at amortised cost and FVOCI are recognised in profit or loss using the effective interest rate (EIR) method. The EIR is the rate which discounts the expected future cash flows, over the expected life of the financial instrument, to the net carrying value of the financial asset or liability.

Interest income on financial assets categorised as stage 1 or 2 are recognised on a gross basis, with interest income on stage 3 assets recognised net of expected credit losses (ECL). For purchased or credit-impaired assets (see note 1 p) vii.), interest income is calculated by applying the credit-adjusted EIR to the amortised cost of the asset. The calculation of interest income does not revert to a gross basis even if the credit risk of the asset improves. See note 1 p) ii.for further information on IFRS 9 stage classifications.

When calculating the EIR, the Group estimates cash flows considering all contractual terms of the instrument and behavioural aspects (for example, prepayment options) but not considering future credit losses. The calculation of the EIR includes transaction costs and fees paid or received that are an integral part of the interest rate, together with the discounts or premiums arising on the acquisition of loan portfolios. Transaction costs include incremental costs that are directly attributable to the acquisition or issue of a financial instrument.

The Group monitors the actual cash flows for each book and resets cash flows on a monthly basis, discounted at the EIR to derive a new carrying value, with changes taken to profit or loss as interest income.

The EIR is adjusted where there is a movement in the reference interest rate (SONIA, synthetic LIBOR or base rate) affecting portfolios with a variable interest rate which will impact future cash flows. The revised EIR is the rate which exactly discounts the revised cash flows to the net carrying value of the loan portfolio.

When the contractual terms of non-derivative financial instruments have been amended as a direct consequence of IBOR reform during 2021 and the new basis for determining the contractual cash flows is economically equivalent to the previous basis, the Group changes the basis for determining the contractual cash flows prospectively by revising the EIR.

Interest income on investment securities is included in interest receivable and similar income. Interest on derivatives is included in interest receivable and similar income or interest expense and similar charges following the underlying instrument it is hedging.

Coupons paid on Additional Tier 1 (AT1) securities are recognised directly in equity in the period in which they are paid.

   h)      Fees and commissions 

Fees and commissions which are an integral part of the EIR of a financial instrument are recognised as an adjustment to the EIR and recorded in interest income. The Group includes early redemption charges within the EIR.

Fees received on mortgage administration services and mortgage origination activities, which are not an integral part of the EIR, are recorded in other operating income and accounted for in accordance with IFRS 15 Revenue from Contracts with Customers, with income recognised when the services are delivered and the benefits are transferred to clients and customers.

   1. Accounting policies (continued) 

Other fees and commissions are recognised on the accruals basis as services are provided or on the performance of a significant act, net of VAT and similar taxes.

   i)        Integration costs and exceptional items 

Integration costs and exceptional items are those items of income or expense that do not relate to the Group's core operating activities, are not expected to recur and are material in the context of the Group's performance. These items are disclosed separately within the Consolidated Statement of Comprehensive Income and the Notes to the Consolidated Financial Statements.

   j)        Taxation 

Income tax comprises current and deferred tax. It is recognised in profit or loss, OCI or directly in equity, consistent with the recognition of items it relates to. The Group recognises tax on coupons paid on AT1 securities directly in profit or loss.

Current tax is the expected tax charge on the taxable income for the year and any adjustments in respect of previous years.

Deferred tax is the tax expected to be payable or recoverable in respect of temporary differences between the carrying amounts of assets or liabilities for accounting purposes and carrying amounts for tax purposes.

Deferred tax assets are recognised only to the extent that it is probable that future taxable profits will be available to utilise the asset. The recognition of deferred tax is mainly dependent on the projections of future taxable profits and future reversals of temporary differences. The current projections of future taxable income indicate that the Group will be able to utilise its deferred tax asset within the foreseeable future.

Deferred tax liabilities are recognised for all taxable temporary differences.

The Company and its tax-paying UK subsidiaries are in a group payment arrangement for corporation tax and show a net corporation tax liability and deferred tax liability accordingly, with the exception of WSE Bourton Road Limited which is applying to join the arrangement.

The Company and its UK subsidiaries are in the same VAT group.

   k)       Dividends 

Dividends are recognised in equity in the period in which they are paid or, if earlier, approved by shareholders.

Dividend income from investments is recognised when the shareholders' rights to receive payment have been established.

   l)        Cash and cash equivalents 

For the purposes of the Consolidated Statement of Cash Flows, cash and cash equivalents comprise cash, non-restricted balances with credit institutions, highly liquid financial assets with maturities of less than three months from date of acquisition and subject to an insignificant risk of changes in their fair value and are used by the Group in the management of its short-term commitments.

   1. Accounting policies (continued) 
   m)     Intangible assets 

Purchased software and costs directly associated with the development of computer software are capitalised as intangible assets where the software is a unique and identifiable asset controlled by the Group and will generate future economic benefits. Costs to establish technological feasibility or to maintain existing levels of performance are recognised as an expense. The Group only recognises internally generated intangible assets if all of the following conditions are met:

   -- an asset is being created that can be identified after establishing the 
      technical and commercial feasibility of the resulting product; 
 
   -- it is probable that the asset created will generate future economic 
      benefits; and 
 
   -- the development cost of the asset can be measured reliably. 

Subsequent expenditure on an internally generated intangible asset, after its purchase or completion, is recognised as an expense in the period in which it is incurred. Where no internally generated intangible asset can be recognised, development expenditure is recognised as an expense in the period in which it is incurred.

Software-as-a-service (SaaS), is an arrangement that provides the Group with the right to receive access to the supplier's application software in the future which is treated as a service contract, rather than a software lease or the acquisition of a software intangible asset.

An intangible asset is only recognised if:

   -- The Group has the contractual right to take possession of the software 
      during the hosting period without significant penalty; and 
 
   -- It is feasible for the Group to run the software on its own hardware or 
      contract with a party unrelated to the supplier to host the software. 

The costs of configuring or customising supplier application software in a SaaS arrangement that is determined to be a service contract is recognised as an expense or prepayment. Where the configuration and customisation services are not distinct from the right to receive access to the software, then the costs are recognised as an expense over the term of the arrangement.

Intangible assets are reviewed for impairment semi-annually, and if they are considered to be impaired, are written down immediately to their recoverable amounts. Impairment losses previously recognised for intangible assets, other than goodwill, are reversed when there has been a change in the estimates used to determine the asset's recoverable amount. An impairment loss reversal is recognised in the Consolidated Statement of Comprehensive Income and the carrying amount of the asset is increased to its recoverable amount.

Intangible assets are amortised in profit or loss over their estimated useful lives as follows:

   Software and internally generated assets            5 year straight line 
   Development costs, brand and technology          4 year straight line 
   Broker relationships                                           5 year profile 
   Bank licence                                                                 3 year straight line 
   1.  Accounting policies (continued) 

For development costs that are under construction, no amortisation will be applied until the asset is available for use and is calculated using a full month when available for use.

The Group reviews the amortisation period on an annual basis. If the expected useful life of assets is different from previous assessments, the amortisation period is changed accordingly.

   n)      Property, plant and equipment 

Property, plant and equipment comprise freehold land and buildings, major alterations to office premises, computer equipment and fixtures measured at cost less accumulated depreciation. These assets are reviewed for impairment annually, and if they are considered to be impaired, are written down immediately to their recoverable amounts.

Items of property, plant and equipment are depreciated on a straight-line basis over their estimated useful economic lives as follows:

   Buildings                                                                   50 years 
   Leasehold improvements                               10 years 
   Equipment and fixtures                                                5 years 

Land, deemed to be 25% of purchase price of buildings, is not depreciated.

The cost of repairs and renewals is charged to profit or loss in the period in which the expenditure is incurred.

   o)      Investment in subsidiaries 

In the Company's financial statements, investments in subsidiary undertakings are stated at cost less provision for any impairment. A full list of the Company's subsidiaries which are included in the Group's consolidated financial statements can be found in note 30.

The Company performs an annual impairment assessment of its investment in subsidiary undertakings, assessing the carrying value of the investment in each subsidiary against the subsidiary's net asset values at the reporting date for indication of impairment. Where there is indication of impairment, the Company estimates the subsidiary's value in use by estimating future profitability and the impact on the net assets of the subsidiary. The Company recognises an impairment directly in profit or loss when the recoverable amount, which is the greater of the value in use or the fair value less costs to sell, is less than the carrying value of the investment. Impairments are subsequently reversed if the recoverable amount exceeds the carrying value.

   1. Accounting policies (continued) 
   p)      Financial instruments 
   1. Recognition 

The Group initially recognises loans and advances, deposits, debt securities issued and subordinated liabilities on the date on which they are originated or acquired. All other financial instruments are accounted for on the trade date which is when the Group becomes a party to the contractual provisions of the instrument.

For financial instruments classified as amortised cost or FVOCI, the Group initially recognises financial assets and financial liabilities at fair value plus transaction income or costs that are directly attributable to its origination, acquisition or issue. Financial instruments classified as amortised cost are subsequently measured using the EIR method.

Transaction costs relating to the acquisition or issue of a financial instrument at FVTPL are recognised in the profit or loss as incurred.

AT1 securities are designated as equity instruments and recognised at fair value on the date of issuance in equity along with incremental costs directly attributable to the issuance of equity instruments.

   1. Classification 

The Group classifies financial instruments based on the business model and the contractual cash flow characteristics of the financial instruments. Under IFRS 9, the Group classifies financial assets into one of three measurement categories:

   -- Amortised cost -- assets in a business model to hold financial assets in 
      order to collect contractual cash flows, where the contractual terms of 
      the financial asset give rise on specified dates to cash flows that are 
      solely payments of principal and interest (SPPI) on the principal amount 
      outstanding. 
 
   -- FVOCI -- assets held in a business model which collects contractual cash 
      flows and sells financial assets where the contractual terms of the 
      financial assets give rise on specified dates to cash flows that are SPPI 
      on the principal amount outstanding. 
 
   -- FVTPL -- assets not measured at amortised cost or FVOCI. The Group 
      measures derivatives, an acquired mortgage portfolio and an investment 
      security under this category. 

The Group classifies non-derivative financial liabilities as measured at amortised cost.

The Group has no non-derivative financial assets or liabilities classified as held for trading.

The Group reassesses its business models each reporting period.

The Group classifies certain financial instruments as equity where they meet the following conditions:

   -- the financial instrument includes no contractual obligation to deliver 
      cash or another financial asset on potentially unfavourable conditions; 
 
   -- the financial instrument is a non-derivative that includes no contractual 
      obligation for the issuer to deliver a variable number of its own equity 
      instruments; or 
 
   -- the financial instrument is a derivative that will be settled only by the 
      issuer exchanging a fixed amount of cash or another financial asset for a 
      fixed number of its own equity instruments. 
   1. Accounting policies (continued) 

During the year equity financial instruments comprised own shares and AT1 securities (2021: and non-controlling interest securities). Accordingly, the coupons paid on the AT1 securities are recognised directly in retained earnings when paid.

   1. Derecognition 

The Group derecognises financial assets when the contractual rights to the cash flows expire or the Group transfers substantially all risks and rewards of ownership of the financial asset.

The Group offers refinancing options to customers which have been assessed within the principles of IFRS 9 and relevant guidance. The assessment concludes the original mortgage asset is derecognised at the refinancing point with a new financial asset recognised.

The forbearance measures offered by the Group are considered a modification event as the contractual cash flows are renegotiated or otherwise modified. The Group considers the renegotiated or modified cash flows are not a substantial modification from the contractual cash flows and does not consider that forbearance measures give rise to a derecognition event.

Financial liabilities are derecognised only when the obligation is discharged, cancelled or has expired.

   1. Offsetting 

Financial assets and financial liabilities are offset and the net amount presented in the Statement of Financial Position when, and only when, the Group currently has a legally enforceable right to offset the amounts and it intends either to settle them on a net basis or to realise the asset and settle the liability simultaneously.

The Group's derivatives are covered by industry standard master netting agreements. Master netting agreements create a right of set-off that becomes enforceable only following a specified event of default or in other circumstances not expected to arise in the normal course of business. These arrangements do not qualify for offsetting and as such the Group reports derivatives on a gross basis.

Collateral in respect of derivatives is subject to the standard industry terms of International Swaps and Derivatives Association (ISDA) Credit Support Annex. This means that the cash received or given as collateral can be pledged or used during the term of the transaction but must be returned on maturity of the transaction. The terms also give each counterparty the right to terminate the related transactions upon the counterparty's failure to post collateral. Collateral paid or received does not qualify for offsetting and is recognised in loans and advances to credit institutions and amounts owed to credit institutions, respectively.

   1. Amortised cost measurement 

The amortised cost of a financial asset or financial liability is the amount at which the financial asset or financial liability is measured at initial recognition, less principal payments or receipts, plus or minus the cumulative amortisation using the EIR method of any difference between the initial amount recognised and the maturity amount, minus any reduction for impairment of assets.

   1. Accounting policies (continued) 
   1. Fair value measurement 

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date in the principal or, in its absence, the most advantageous market to which the Group has access at that date.

When available, the Group measures the fair value of an instrument using the quoted price in an active market for that instrument. A market is regarded as active if transactions for the asset or liability take place with sufficient frequency and volume to provide pricing information on an ongoing basis. The Group measures its investment securities and Perpetual Subordinated Bonds (PSBs) at fair value using quoted market prices where available.

If there is no quoted price in an active market, then the Group uses valuation techniques that maximise the use of relevant observable inputs and minimise the use of unobservable inputs.

The Group uses SONIA curves to value its derivatives, previously a combination of LIBOR and SONIA curves. The fair value of the Group's derivative financial instruments incorporates credit valuation adjustments (CVA) and debit valuation adjustments (DVA). The DVA and CVA take into account the respective credit ratings of the Group's two banking entities and counterparty and whether the derivative is collateralised or not. Derivatives are valued using discounted cash flow models and observable market data and are sensitive to benchmark interest and basis rate curves.

The fair value of investment securities held at FVTPL is measured using a discounted cash flow model.

   1. Identification and measurement of impairment of financial assets 

The Group assesses all financial assets for impairment.

Loans and advances to customers

The Group uses the IFRS 9 three-stage ECL approach for measuring impairment. The three impairment stages are as follows:

   -- Stage 1 -- a 12 month ECL allowance is recognised where there is no 
      significant increase in credit risk (SICR) since initial recognition. 
 
   -- Stage 2 -- a lifetime ECL allowance is recognised for assets where a SICR 
      is identified since initial recognition. The assessment of whether credit 
      risk has increased significantly since initial recognition is performed 
      for each reporting period for the life of the loan. 
 
   -- Stage 3 -- requires objective evidence that an asset is credit impaired, 
      at which point a lifetime ECL allowance is recognised. 

The Group measures impairment through the use of individual and modelled assessments.

   1. Accounting policies (continued) 

Individual assessment

The Group's provisioning process requires individual assessment for high exposure or higher risk loans, where Law of Property Act (LPA) receivers have been appointed, the property is taken into possession or there are other events that suggest a high probability of credit loss. Loans are considered at a connection level, i.e. including all loans connected to the customer.

The Group estimates cash flows from these loans, including expected interest and principal payments, rental or sale proceeds, selling and other costs. The Group obtains up-to-date independent valuations for properties put up for sale.

For all individually assessed loans with a confirmed sale, should the present value of estimated future cash flows discounted at the original EIR be less than the carrying value of the loan, a provision is recognised for the difference with such loans being classified as impaired. However, should the present value of the estimated future cash flows exceed the carrying value, no provision is recognised. For all remaining individually assessed loans, should a full loss be expected, the provision is set to the carrying value, with all other individually assessed loans applying the greater of either the modelled or individual assessment.

The Group applies a modelled assessment to all loans with no individually assessed provision.

IFRS 9 modelled impairment

Measurement of ECL

The assessment of credit risk and the estimation of ECL are unbiased and probability weighted.

The ECL calculation is a product of an individual loan's probability of default (PD), exposure at default (EAD) and loss given default (LGD) discounted at the EIR. The ECL drivers of PD, EAD and LGD are modelled at an account level. The assessment of whether a SICR has occurred is based on quantitative relative PD thresholds and a suite of qualitative triggers.

In accordance with PRA COVID-19 guidance, the Group did not automatically consider the take-up of customer payment deferrals during the pandemic to be an indication of a SICR and, in the absence of other indicators such as previous arrears, low credit score or high other indebtedness, the staging of these loans remains unchanged in its ECL calculations.

Significant increase in credit risk (movement to stage 2)

The Group's transfer criteria determine what constitutes a SICR, which results in an exposure being moved from stage 1 to stage 2.

At the point of initial recognition, a loan is assigned a PD estimate. For each monthly reporting date thereafter, an updated PD estimate is computed. The Group's transfer criteria analyses relative changes in PD versus the PD assigned at the point of origination, together with qualitative triggers using both internal indicators, such as forbearance, and external information, such as changes in income and adverse credit information to assess for SICR. In the event that given early warning triggers have not already identified SICR, an account more than 30 days past due is considered to have experienced a SICR.

A borrower will move back into stage 1 only if the SICR definition is no longer triggered.

   1. Accounting policies (continued) 

Definition of default (movement to stage 3)

The Group uses a number of quantitative and qualitative criteria to determine whether an account meets the definition of default and therefore moves to stage 3. The criteria currently include:

   -- If an account is more than 90 days past due. 
 
   -- Accounts that have moved into an unlikely to pay position, which includes 
      forbearance, bankruptcy, repossession and interest-only term expiry. 

A borrower will move out of stage 3 when its credit risk improves such that it no longer meets the 90 days past due and unlikely to pay criteria and following this has completed an internally approved probation period. The borrower will move to stage 1 or stage 2 dependent on whether the SICR applies.

Forward-looking macroeconomic scenarios

The risk of default and ECL assessments take into consideration expectations of economic changes that are deemed to be reasonably possible.

The Group conducts analysis to determine the most significant factors which may influence the likelihood of an exposure defaulting in the future. The macroeconomic factors relate to the HPI, unemployment rate (UR), Consumer Price Index (CPI), Gross domestic product (GDP), Commercial Real Estate Index (CRE) and the Bank of England Base Rate (BBR).

The Group has developed an approach for factoring probability-weighted macroeconomic forecasts into ECL calculations, adjusting PD and LGD estimates. The macroeconomic scenarios feed directly into the ECL calculation, as the adjusted PD, lifetime PD and LGD estimates are used within the individual account ECL allowance calculations.

The Group sources economic forecast information from an appropriately qualified third party when determining scenarios. The Group considers four probability-weighted scenarios, base, upside, downside and severe downside scenarios.

The base case is also utilised within the Group's impairment forecasting process which in turn feeds the wider business planning processes. The ECL models are also used to set the Group's credit risk appetite thresholds and limits.

Period over which ECL is measured

ECL is measured from the initial recognition of the asset which is the date at which the loan is originated or the date a loan is purchased and at each balance sheet date thereafter. The maximum period considered when measuring ECL (either 12 months or lifetime ECL) is the maximum contractual period over which the Group is exposed to the credit risk of the asset. For modelling purposes, the Group considers the contractual maturity of the loan product and then considers the behavioural trends of the asset.

Purchased or originated credit impaired (POCI)

Acquired loans that meet the Group's definition of default (90 days past due or an unlikely to pay position) at acquisition are treated as POCI assets. These assets attract a lifetime ECL allowance over the full term of the loan, even when these loans no longer meet the definition of default post acquisition. The Group does not originate credit-impaired loans.

   1. Accounting policies (continued) 

Intercompany loans

Intercompany receivables in the Company financial statements are assessed for ECL based on an assessment of the PD and LGD, discounted to a net present value.

Other financial assets

Other financial assets comprise cash balances with the Bank of England (BoE) and other credit institutions and high grade investment securities. The Group deems the likelihood of default across these counterparties as low and does not recognise a provision against the carrying balances.

   q)      Loans and advances to customers 

Loans and advances to customers are predominantly mortgage loans and advances to customers with fixed or determinable payments that are not quoted in an active market and that the Group does not intend to sell in the near term. They are initially recorded at fair value plus any directly attributable transaction costs and are subsequently measured at amortised cost using the EIR method, less impairment losses. Where exposures are hedged by derivatives, designated and qualifying as fair value hedges, the fair value adjustment for the hedged risk to the carrying value of the hedged loans and advances is reported in fair value adjustments for hedged assets.

Loans and the related provision are written off when there is a shortfall remaining after the underlying security is sold. Subsequent recoveries of amounts previously written off are taken through profit or loss.

Loans and advances to customers over which the Group transfers its rights to the collateral thereon to the BoE under the Term Funding Scheme with additional incentives for SMEs (TFSME) and Index Long-Term Repo (ILTR) are not derecognised from the Statement of Financial Position, as the Group retains substantially all the risks and rewards of ownership, including all cash flows arising from the loans and advances and exposure to credit risk. The Group classifies TFSME as amortised cost under IFRS 9 Financial Instruments.

Loans and advances to customers include a small acquired mortgage portfolio where the contractual cash flows include payments that are not SPPI and as such are measured at FVTPL.

Loans and advances to customers contain the Group's asset finance lease lending. Finance leases are initially measured at an amount equal to the net investment in the lease, using the interest rate implicit in the finance lease. Direct costs are included in the initial measurement of the net investment in the lease and reduce the amount of income recognised over the lease term. Finance income is recognised over the lease term, based on a pattern reflecting a constant periodic rate of return on the net investment in the lease.

   r)       Deemed loan 

Mortgage assets remain on the Company's balance sheet for securitisation transactions where the Company retains substantially all the risks and rewards of the assets. The Company recognises a deemed loan position for consideration received or transferred. In each subsequent reporting period the deemed loan position is updated to incorporate repayments of principal on notes held by third parties, movements in liquidity and other cash reserves held by the securitisation vehicle, and expenses incurred on the securitisation arrangement. The expense recognised includes interest payments on notes held by external parties, interest payments paid/received on the swap, and servicing and other third party costs as they are incurred.

   1. Accounting policies (continued) 
   s)       Investment securities 

Investment securities include securities held for liquidity purposes (UK treasury bills, UK Gilts and Residential Mortgage-Backed Securities (RMBS)). These assets are non-derivatives that are designated on an individual basis as amortised cost, FVOCI or FVTPL.

Assets classified as amortised cost are initially recognised at fair value and subsequently measured at amortised cost using the EIR method, less impairment losses.

Assets held at FVOCI are measured at fair value with movements taken to OCI and accumulated in the FVOCI reserve within equity, except for impairment losses which are taken to profit or loss. Where the instrument is sold, the gain or loss accumulated in equity is reclassified to profit or loss.

Assets held at FVTPL are measured at fair value with movements taken to the Statement of Comprehensive Income.

   t)        Deposits, debt securities in issue and subordinated liabilities 

Deposits, debt securities in issue and subordinated liabilities are the Group's sources of debt funding. They comprise deposits from retail customers and credit institutions, including collateralised loan advances from the BoE under the TFSME and ILTR, asset-backed loan notes issued through the Group's securitisation programmes and subordinated liabilities. Subordinated liabilities include the Sterling PSBs where the terms allow no absolute discretion over the payment of interest. These financial liabilities are initially measured at fair value less direct transaction costs, and subsequently held at amortised cost using the EIR method.

Cash received under the TFSME and ILTR is recorded in amounts owed to credit institutions. Interest is accrued over the life of the agreements on an EIR basis.

   u)      Sale and repurchase agreements 

Financial assets sold subject to repurchase agreements (repo) are retained in the financial statements if they fail derecognition criteria of IFRS 9 described in paragraph p(iii) above. The financial assets that are retained in the financial statements are reflected as loans and advances to customers or investment securities and the counterparty liability is included in amounts owed to credit institutions or other customers. Financial assets purchased under agreements to resell at a predetermined price where the transaction is financing in nature (reverse repo) are accounted for as loans and advances to credit institutions. The difference between the sale and repurchase price is treated as interest and accrued over the life of the agreement using the EIR method.

   1. Accounting policies (continued) 
   v)       Derivative financial instruments 

The Group uses derivative financial instruments (interest rate swaps) to manage its exposure to interest rate risk. In accordance with the Group Market and Liquidity Risk Policy, the Group does not hold or issue derivative financial instruments for proprietary trading.

Derivative financial instruments are recognised at their fair value with changes in their fair value taken to profit or loss. Fair values are calculated by discounting cash flows at the prevailing interest rates. All derivatives are classified as assets when their fair value is positive and as liabilities when their fair value is negative. If a derivative is cancelled, it is derecognised from the Statement of Financial Position.

The Group also uses derivatives to hedge the interest rate risk inherent in irrevocable offers to lend. This exposes the Group to movements in the fair value of derivatives until the loan is drawn. The changes to fair value are recognised in profit or loss in the period.

   w)     Hedge accounting 

The Group has chosen to continue to apply the hedge accounting requirements of IAS 39 instead of the requirements in Chapter 6 of IFRS 9. The Group uses fair value hedge accounting for a portfolio hedge of interest rate risk.

Portfolio hedge accounting allows for hedge effectiveness testing and accounting over an entire portfolio of financial assets or liabilities. To qualify for hedge accounting at inception, hedge relationships are clearly documented and derivatives must be expected to be highly effective in offsetting the hedged risks. In addition, effectiveness must be tested throughout the life of the hedge relationship. This applies to all derivatives including SONIA-linked derivatives entered into to replace LIBOR-linked derivatives, as a result of IBOR reforms during 2021.

The Group applies fair value portfolio hedge accounting to its fixed rate portfolio of mortgages and saving accounts. The hedged portfolio is analysed into repricing time periods based on expected repricing dates, utilising the Group Assets and Liabilities Committee (ALCO) approved prepayment curve. Interest rate swaps are designated against the repricing time periods to establish the hedge relationship. Hedge effectiveness is calculated as a percentage of the fair value movement of the interest rate swap against the fair value movement of the hedged item over the period tested.

The Group considers the following as key sources of hedge ineffectiveness:

   -- the mismatch in maturity date of the swap and hedged item, as swaps with 
      a given maturity date cover a portfolio of hedged items which may mature 
      throughout the month; 
 
   -- the actual behaviour of the hedged item differing from expectations, such 
      as early repayments or withdrawals and arrears; 
 
   -- minimal movements in the yield curve leading to ineffectiveness where 
      hedge relationships are sensitive to small value changes; and 
 
   -- the transition relating to LIBOR reforms during 2021 whereby some hedged 
      instruments and hedged items are based on different benchmark rates. 
   1. Accounting policies (continued) 

Where there is an effective hedge relationship for fair value hedges, the Group recognises the change in fair value of each hedged item in profit or loss with the cumulative movement in their value being shown separately in the Statement of Financial Position as fair value adjustments on hedged assets and liabilities. The fair value changes of both the derivative and the hedge substantially offset each other to reduce profit volatility.

The Group discontinues hedge accounting when the derivative ceases through expiry, when the derivative is cancelled or the underlying hedged item matures, is sold or is repaid.

If a derivative no longer meets the criteria for hedge accounting or is cancelled whilst still effective, including LIBOR-linked derivatives cancelled as a result of IBOR reforms during 2021, the fair value adjustment relating to the hedged assets or liabilities within the hedge relationship prior to the derivative becoming ineffective or being cancelled remains on the Statement of Financial Position and is amortised over the remaining life of the hedged assets or liabilities. The rate of amortisation over the remaining life is in line with expected income or cost generated from the hedged assets or liabilities. Each reporting period, the expectation is compared to actual with an accelerated run-off applied where the two diverge by more than set parameters.

   x)       Debit and credit valuation adjustments 

The DVA and CVA are included in the fair value of derivative financial instruments. The DVA is based on the expected loss a counterparty faces due to the risk of the Group's two banking entities defaulting. The CVA reflects the Group's risk of the counterparty's default.

The methodology is based on a standard calculation, taking into account:

   -- the one-year PD; 
 
   -- the expected EAD; 
 
   -- the expected LGD; and 
 
   -- the average maturity of the swaps. 
   y)       Provisions and contingent liabilities 

A provision is recognised when there is a present obligation as a result of a past event, it is probable that the obligation will be settled and the amount can be estimated reliably.

Provisions include ECLs on the Group's undrawn loan commitments.

Contingent liabilities are possible obligations arising from past events, whose existence will be confirmed only by uncertain future events, or present obligations arising from past events which are either not probable or the amount of the obligation cannot be reliably measured. Contingent liabilities are not recognised but disclosed unless they are not material or their probability is remote.

   1. Accounting policies (continued) 
   z)       Employee benefits -- defined contribution scheme 

The Group contributes to defined contribution personal pension plans or defined contribution retirement benefit schemes for all qualifying employees who subscribe to the terms and conditions of the schemes' policies.

Obligations for contributions to defined contribution pension arrangements are recognised as an expense in profit or loss as incurred.

   aa)    Share-based payments 

Equity-settled share-based payments to employees providing services are measured at the fair value of the equity instruments at the grant date in accordance with IFRS 2. The fair value excludes the effect of non-market-based vesting conditions.

The cost of the awards are charged on a straight-line basis to profit or loss (with a corresponding increase in the share-based payment reserve within equity) over the vesting period in which the employees become unconditionally entitled to the awards. The increase within the share-based payment reserve is reclassified to retained earnings upon exercise.

The amount recognised as an expense for non-market conditions and related service conditions is adjusted each reporting period to reflect the actual number of awards expected to be met. The amount recognised as an expense for awards subject to market conditions is based on the proportion that is expected to meet the condition as assessed at the grant date. No adjustment is made to the fair value of each award calculated at grant date.

Share-based payments that are not subject to further vesting conditions (i.e. the Deferred Share Bonus Plan (DSBP) for senior managers) are expensed in the year services are received with a corresponding increase in equity. Awards granted to Executive Directors in March 2020 are subject to service conditions through to vesting and are expensed over the vesting period. Awards granted to Executive Directors from 2021 are not subject to future service conditions and are expensed in the year where the service is deemed to have been provided.

Where the allowable cost of share-based options or awards for tax purposes is greater than the cost determined in accordance with IFRS 2, the tax effect of the excess is taken to the share-based payment reserve within equity. The tax effect is reclassified to retained earnings upon vesting.

Employer's national insurance is charged to profit or loss at the share price at the reporting date on the same service or vesting schedules as the underlying options and awards.

   1. Accounting policies (continued) 
   bb)   Leases 

The Group's leases are predominantly for offices and Kent Reliance branches. The Group recognises right-of-use assets and lease liabilities for leases over 12 months long. Right-of-use assets and lease liabilities are initially recognised at the net present value of future lease payments, discounted at the rate implicit in the lease or, where not available, the Group's incremental borrowing cost. Subsequent to initial recognition, the right-of-use asset is depreciated on a straight-line basis over the term of the lease. Future rental payments are deducted from the lease liability, with interest charged on the lease liability using the incremental borrowing cost at the time of initial recognition. Lease liability payments are recognised within financing activities in the Statement of Cash Flows.

The Group assesses the likely impact of early terminations in recognising the right-of-use asset and lease liability where an option to terminate early exists.

For modifications that increase the length of a lease; the modified lease term is determined and the lease liability remeasured by discounting the revised lease payments using a revised discount rate, at the effective date of the lease modification; a corresponding adjustment is made to the right-of-use asset. Where modifications decrease the length of a lease, the lease liability and right-of-use asset are reduced in proportion to the reduction in the lease term, with any gain or loss recognised in the profit or loss.

Leases with low future payments or terms less than 12 months are recognised on an accruals basis directly in profit or loss.

   cc)    Adoption of new standards 

International financial reporting standards issued and adopted for the first time in the year ended 31 December 2022

There were a number of minor amendments to financial reporting standards that are effective for the current year. There has been no material impact on the financial statements of the Group from the adoption of these financial reporting standard amendments and interpretations.

International financial reporting standards issued but not yet effective which are applicable to the Group

Certain amendments to accounting standards and interpretations that were not effective on 31 December 2022 have not been early adopted by the Group. The adoption of these amendments are not expected to have a material impact on the financial statements of the Group in future periods.

   2.       Judgements in applying accounting policies and critical accounting estimates 

In preparing these financial statements, the Group has made judgements, estimates and assumptions which affect the reported amounts within the current and future financial years. Actual results may differ from these estimates.

In preparing the financial statements, the Group has considered the impact of climate-related risks on its financial position and performance, including the impact on ECL and redemption profiles included in EIR. While the effects of climate change represent a source of uncertainty, the Group does not consider there to be a material impact on its judgements and estimates from the physical or transition risks in the short term. Accordingly there is no significant risk of material adjustment of the carrying amounts of assets and liabilities within the next financial year as a result of climate change. As set out on page 52, whilst not material we have recognised a post model adjustment (PMA) within the ECL provision of GBP4.4m in relation to climate change.

Estimates and judgements are regularly reviewed based on past experience, expectations of future events and other factors.

Judgements

The Group has made the following key judgements in applying the accounting policies:

   1. Loan book impairments 

Significant increase in credit risk for classification in stage 2

The Group's SICR rules considers changes in default risk, internal impairment measures, changes in customer credit bureau files, or whether forbearance measures had been applied. As the COVID-19 payment deferrals initiative has ceased, newly granted payment holidays are considered a SICR event.

Other SICR adjustments made during the pandemic to account for high risk accounts have since been removed with SICR adjustments updated as the Group identified increases in credit risk as a result of the Cost of Living and Cost of Borrowing stresses in the UK, caused by high inflation and increases in interest rates.

   1. IFRS 9 classification 

Application of the 'business model' requirements under IFRS 9 requires the Group to conclude on the business models that it operates and is a fundamental aspect in determining the classification of the Group's financial assets.

Management assess the intention for holding financial assets and the contractual terms of those assets, concluding that the Group's business model is a 'held to collect' business model. This conclusion was reached on the basis that the Group originates and purchases loans and advances in order with the intention to collect contractual cash flows over the life of the originated or purchased financial instrument.

The Group considers whether the contractual terms of a financial asset give rise on specified dates to cash flows that are SPPI on the principal amount outstanding when applying the classification criteria of IFRS 9. The majority of the Group's assets being loans and advances to customers which have been accounted for under amortised cost with the exception of one acquired mortgage book of GBP14.6m (2021: GBP17.7m) that is recognised at FVTPL.

   1. Judgements in applying accounting policies and critical accounting 
      estimates (continued) 

Estimates

The Group has made the following estimates in the application of the accounting policies that have a significant risk of material adjustment to the carrying amount of assets and liabilities within the next financial year:

   1. Loan book impairments 

Set out below are details of the critical accounting estimates which underpin loan impairment calculations. Less significant estimates are not discussed as they do not have a material effect. The Group has recognised total impairments of GBP130.0m (2021: GBP101.5m) at the reporting date as disclosed in note 23.

Modelled impairment

Modelled provision assessments are also subject to estimation uncertainty, underpinned by a number of estimates being made by management which are utilised within impairment calculations. Key areas of estimation within modelled provisioning calculations include those regarding the LGD and forward-looking macroeconomic scenarios.

Loss given default model

The Group has a number of LGD models, which include estimates regarding propensity to go to possession given default (PPD), forced sale discount, time to sale and sale costs. The LGD is sensitive to the application of the HPI, with a 10% haircut seen to be a reasonable percentage change when reviewing historical and expected 12 month outcomes. The table below shows the resulting incremental provision required in a 10% house price haircut being directly applied to all exposures which not only adjust the sale discount but the propensity to go to PPD.

 
                  OSB segment  CCFS segment     Group 
31 December 2022  GBP28.0m     GBP10.7m      GBP38.7m 
31 December 2021     GBP22.7m       GBP8.3m  GBP31.0m 
 

The Group's forecasts of HPI movements used in the impairment models are disclosed in the Risk profile performance review on page 51.

Forward-looking macroeconomic scenarios

The forward-looking macroeconomic scenarios affect all model components of the ECL thus the calculation remains sensitive to both the scenarios utilised and their associated probability weightings.

The Company has adopted an approach which utilises four macroeconomic scenarios. These scenarios are provided by an industry leading economics advisory firm, that provide management and the Board with advice on which scenarios to utilise and the probability weightings to attach to each scenario. A base case forecast is provided, together with a plausible upside scenario. Two downside scenarios are also provided (downside and a severe downside). The Group's macroeconomic scenarios can be found in the Credit Risk section of the Risk profile performance overview on page 51.

The following tables detail the ECL scenario sensitivity analysis with each scenario weighted at 100% probability. The purpose of using multiple economic scenarios is to model the non-linear impact of assumptions surrounding macroeconomic factors and ECL calculated:

   1. Judgements in applying accounting policies and critical accounting 
      estimates (continued) 
 
                                  Weighted                                               100% Severe 
                                  (see note    100% Base     100% Upside  100% Downside    downside 
As at 31-Dec-22                      22)      case scenario    scenario      scenario      scenario 
Total loans before provisions, 
 GBPm                              23,728.1        23,728.1     23,728.1       23,728.1     23,728.1 
Modelled ECL, GBPm                     54.4            41.7         32.8           79.3        120.0 
Non-modelled ECL, GBPm                 75.6            75.6         75.6           75.6         75.6 
Total ECL, GBPm                       130.0           117.3        108.4          154.9        195.6 
                                 ----------  --------------  -----------  -------------  ----------- 
ECL coverage, %                        0.55            0.49         0.46           0.65         0.82 
 
As at 31-Dec-21 
Total loans before provisions, 
 GBPm                              21,164.1        21,164.1     21,164.1       21,164.1     21,164.1 
Modelled ECL, GBPm                     48.3            26.5         13.1           74.0        120.3 
Non-modelled ECL, GBPm                 53.2            53.2         53.2           53.2         53.2 
Total ECL, GBPm                       101.5            79.7         66.3          127.2        173.5 
ECL coverage, %                        0.48            0.38         0.31           0.60         0.82 
                                 ----------  --------------  -----------  -------------  ----------- 
 
   1. Effective interest rate on lending 

Estimates are made when calculating the EIR for newly-originated loan assets. These include the likely customer redemption profiles. Mortgage products offered by the Group include directly attributable net fee income and a period on reversion rates after the fixed/discount period. Products revert to the standard variable rate (SVR) or Base rate plus a margin for the Kent Reliance brand or a SONIA/Base rate plus a margin for the Precise brand. Subsequent to origination, changes in actual and expected customer prepayment rates are reflected as increases or decreases in the carrying value of loan assets with a corresponding increase or decrease in interest income. The Group uses historical customer behaviours, expected take-up rate of retention products and macroeconomic forecasts in its assessment of expected prepayment rates. Customer prepayments in a fixed rate or incentive period can give rise to Early Repayment Charge (ERC) income.

Judgement is used in assessing whether and for how long mortgages that reach the end of the initial product term stay on reversion rates, and to the quantum and timing of prepayments that incur ERCs. The estimate of customer weighted average life determines the period over which net fee income and expected reversionary income is recognised. Estimates are reviewed regularly and, as a consequence of the reviews, adjustments with an adverse impact of GBP31.6m were made in 2022 predominantly due to reducing the time Precise customers are expected to spend on reversion rates (2021: GBP19.0m favourable), decreasing net interest income and loans and advances to customers.

There were a number of base rate rises in quick succession in 2022, increasing the sensitivity to changes in behavioural assumptions because higher reversion rates both increase the income earned on loans in the reversion period and can lead to higher repayment rates and therefore less time spent on reversion.

A three months' reduction in the weighted average lives of loans in the reversion period was considered to be a reasonably possible change in assumption based on observed changes in repayment rates in reversion periods over the last two years and what could happen to repayment rates in a high interest rate environment and an uncertain macroeconomic outlook.

   1. Judgements in applying accounting policies and critical accounting 
      estimates (continued) 

The sensitivity has been applied to both the Kent Reliance and the Precise portfolios. In previous years the Precise portfolio sensitivity was split between loans originated pre and post the combination with CCFS on 4 October 2019. The combined sensitivity reflects how the Group now assesses customer behaviour in the portfolio.

Applying a three month reduction to the expected weighted average life of the loan book in the reversion period would result in a reset loss of c.GBP80.8m in 2023 (2021: c.GBP45.9m on a six month basis in 2022).

   3.       Interest receivable and similar income 
 
                                                    Group   Group 
                                                    2022     2021 
                                                    GBPm     GBPm 
At amortised cost: 
On OSB mortgages                                     591.6   541.3 
On CCFS mortgages                                    411.2   342.9 
On finance leases                                      9.4     6.3 
On investment securities                               4.7     2.1 
On other liquid assets                                39.3     2.7 
Amortisation of fair value adjustments on CCFS 
 loan book at Combination                           (61.5)  (66.1) 
Amortisation of fair value adjustments on hedged 
 assets(1)                                          (34.1)  (39.9) 
                                                     960.6   789.3 
At FVTPL: 
Net income/(expense) on derivative financial 
 instruments - lending activities                    106.6  (42.9) 
At FVOCI: 
On investment securities                               2.1     0.4 
                                                   1,069.3   746.8 
-------------------------------------------------  -------  ------ 
 
   1. The amortisation relates to hedged assets where the hedges were 
      terminated before maturity and were effective at the point of 
      termination. 
   4.       Interest payable and similar charges 
 
                                                           Group  Group 
                                                           2022   2021 
                                                           GBPm   GBPm 
At amortised cost: 
On retail deposits                                         257.7  156.7 
On BoE borrowings                                           64.8    4.5 
On PSBs                                                      0.7    1.2 
On subordinated liabilities                                  1.1    0.8 
On wholesale borrowings                                      3.9    0.8 
On debt securities in issue                                  7.7    3.9 
On lease liabilities                                         0.2    0.3 
Amortisation of fair value adjustments on CCFS customer 
 deposits at Combination                                   (1.0)  (1.5) 
Amortisation of fair value adjustments on hedged 
 liabilities(1)                                            (0.8)  (1.1) 
                                                           334.3  165.6 
At FVTPL: 
Net expense/(income) on derivative financial instruments 
 - savings activities                                       25.1  (6.4) 
                                                           359.4  159.2 
---------------------------------------------------------  -----  ----- 
 
   1. The amortisation relates to hedged liabilities where the hedges were 
      terminated before maturity and were effective at the point of 
      termination. 
   5.     Fair value gains on financial instruments 
 
                                                        Group    Group 
                                                        2022     2021 
                                                        GBPm     GBPm 
Fair value changes in hedged assets                    (620.6)  (297.8) 
Hedging of assets                                        621.9    298.9 
Fair value changes in hedged liabilities                  33.0     27.4 
Hedging of liabilities                                  (42.4)   (26.1) 
Ineffective portion of hedges                            (8.1)      2.4 
Net gains on unmatched swaps                              57.1     10.3 
Amortisation of inception adjustments(1)                   1.2      3.0 
Amortisation of acquisition-related inception 
 adjustments(2)                                           10.2     13.4 
Amortisation of de-designated hedge relationships(3)     (0.1)      0.2 
Fair value movements on mortgages at FVTPL               (0.9)      1.2 
Debit and credit valuation adjustment                    (0.5)    (1.0) 
                                                          58.9     29.5 
                                                       -------  ------- 
 
   1. The amortisation of inception adjustment relates to the amortisation of 
      the hedging adjustments arising when hedge accounting commences, 
      primarily on derivative instruments previously taken out against the 
      mortgage pipeline and also on derivative instruments previously taken out 
      against new retail deposits. 
 
   2. Relates to hedge accounting assets and liabilities recognised on the 
      Combination. The inception adjustments are being amortised over the life 
      of the derivative instruments acquired on Combination subsequently 
      designated in hedging relationships. 
 
   3. Relates to the amortisation of hedged items where hedge accounting has 
      been discontinued due to ineffectiveness. 
   6.       Gain on sales of financial instruments 

There were no sales of financial instruments during the year ended 31 December 2022.

On 10 February 2021, the Group sold the Precise Mortgage Funding 2019-1B plc A2 notes for GBP287.0m, generating a gain on sale of GBP4.0m. Excluding the impact of the fair value adjustment on Combination of GBP1.7m, the underlying gain on sale was GBP2.3m.

   7.       Other operating income 
 
                                               Group  Group 
                                               2022   2021 
                                               GBPm   GBPm 
Interest received on mortgages held at FVTPL     0.6    0.5 
Fees and commissions receivable                  6.0    7.4 
                                                 6.6    7.9 
---------------------------------------------  -----  ----- 
 
   8.       Administrative expenses 
 
                             Group  Group 
                             2022   2021 
                             GBPm   GBPm 
Staff costs                  109.3   92.5 
Facilities costs               6.4    6.0 
Marketing costs                4.5    4.0 
Support costs                 31.2   25.3 
Professional fees             28.9   16.9 
Other costs                   12.8    7.3 
Depreciation (see note 28)     5.2    5.0 
Amortisation (see note 29)     8.2    9.5 
                             206.5  166.5 
---------------------------  -----  ----- 
 
   1. Administrative expenses (continued) 

Included in professional fees are amounts paid to the Company's auditor as follows:

 
                                               Group    Group 
                                               2022     2021 
                                              GBP'000  GBP'000 
Fees payable to the Company's auditor for 
 the audit of the Company's annual accounts       669      608 
Fees payable to the Company's auditor for 
 the audit of the accounts of subsidiaries      2,672    1,722 
Total audit fees                                3,341    2,330 
                                              ------- 
Audit-related assurance services(1)               254      248 
Other assurance services(2)                        70      121 
Other non-audit services(3)                        33      240 
Total non-audit fees                              357      609 
-------------------------------------------- 
Total fees payable to the Company's auditor     3,698    2,939 
                                              -------  ------- 
 
   1. Includes review of interim financial information and profit 
      verifications. 
 
   2. Costs comprise assurance reviews of European Single Electronic Format 
      (ESEF) tagging (2021: assurance reviews of APMs, integration costs and 
      ESEF tagging). 
 
   3. Costs primarily comprise work related to the European Medium Term Note 
      (EMTN) programme (2021: work related to the AT1 securities issuance, a 
      gap analysis in relation to TCFD and the EMTN programme). 

Staff costs comprise the following:

 
                              Group  Group  Company  Company 
                              2022   2021    2022     2021 
                              GBPm   GBPm    GBPm     GBPm 
Salaries, incentive pay and 
 other benefits                87.3   72.9     53.4     37.5 
Share-based payments            8.1    6.7      7.3      5.0 
Social security costs           9.5    7.7      6.6      4.7 
Other pension costs             4.4    5.2      3.0      3.5 
                              109.3   92.5     70.3     50.7 
                              -----  -----  -------  ------- 
 

The average number of people employed by the Group and Company (including Executive Directors) during the year is analysed below.

 
        Group  Group  Company  Company 
        2022   2021    2022     2021 
UK      1,274  1,220      777      580 
India     622    535        -        - 
        1,896  1,755      777      580 
------  -----  -----  -------  ------- 
 
   9.       Impairment of intangible assets 

Assets arising on the Combination with CCFS in 2019 included a broker relationships intangible asset with a fair value of GBP17.1m on Combination. During 2020 an impairment of GBP7.0m was recognised arising from changes to CCFS anticipated lending volumes over three years post combination, which are a key input to the calculation of the fair value, and which were revised due to COVID-19 impacts. During 2021 an impairment assessment was performed and as actual lending volumes were higher than anticipated the Group has recognised an impairment reversal of GBP3.1m. The remaining carrying value of the broker relationships intangible asset at 31 December 2022 is GBP2.0m (2021: GBP5.0m).

   10.    Directors' emoluments and transactions 
 
                                  Company  Company 
                                   2022     2021 
                                  GBP'000  GBP'000 
Short-term employee benefits(1)     3,213    2,825 
Post-employment benefits              109      106 
Share-based payments(2)             2,291    1,267 
                                    5,613    4,198 
--------------------------------  -------  ------- 
 
   1. Short-term employee benefits comprise Directors' salary costs, 
      Non-Executive Directors' fees and other short-term incentive benefits, 
      which are disclosed in the Annual Report on Remuneration. 
 
   2. Share-based payments represent the amounts received by Directors for 
      schemes that vested during the year. 

In addition to the total Directors' emoluments above, the Executive Directors were granted deferred bonuses of GBP642k (2021: GBP633k) in the form of shares. DSBP awards granted from April 2021 have a holding period of three to seven years with no further conditions attached other than standard clawback situations. In March 2020 and prior years, the DSBP awards were subject to either a three or five year vesting period with conditions attached, notably if the Director leaves prior to vesting, the award is forfeited unless a good leaver reason applies such as redundancy, retirement or ill-health.

The Executive Directors received a further share award under the Performance Share Plan (PSP) with a grant date fair value of GBP1,516k (2021: GBP1,458k) using a share price of GBP5.58 (2021: GBP4.94) (the mid-market quotation on the day preceding the date of grant). These shares vest annually from year three in tranches of 20 per cent, subject to performance conditions discussed in note 11 and the OSB GROUP PLC Annual Report on Remuneration.

No compensation was paid for loss of office during 2022 and 2021.

There were no outstanding loans granted in the ordinary course of business to Directors and their connected persons as at 31 December 2022 and 2021.

The highest paid Director employed by the Company received emoluments of GBP2,991k (2021: GBP2,506k) and payments in respect of personal pension plans of GBP67k (2021: GBP65k) in the year.

The OSB GROUP PLC Annual Report on Remuneration and note 11 Share-based payments provide further details on Directors' emoluments.

   11.    Share-based payments 

The OSB Group operates the following share-based schemes:

Sharesave Scheme

SAYE or Sharesave Scheme is a share option scheme which is available to all UK-based employees. The Sharesave Scheme allows employees to purchase options by saving a fixed amount of between GBP10 and GBP500 per month over a period of three years at the end of which the options, subject to leaver provisions, are usually exercisable. If not exercised, the amount saved is returned to the employee. The Sharesave Scheme has been in operation since 2014 and an invitation to join the scheme is usually extended annually, with the option price calculated using the mid-market price of an OSBG ordinary share over the three dealing days prior to the Invitation Date and applying a discount of 20%.

Deferred Share Bonus Plan

The DSBP applies to Executive Directors and certain senior managers with 50% of their performance bonuses to be deferred in shares for three to seven years for Executive Directors and one year for senior managers. There are no further performance or vesting conditions attached to deferred awards for senior managers, which also applies to Executive Directors for awards granted from April 2021; the share awards are subject to clawback provisions. The DSBP awards are expensed in the year services are received with a corresponding increase in equity. Awards granted to Executive Directors in March 2020 and prior, are subject to vesting conditions and are expensed over the vesting period.

DSBP awards for senior managers carry entitlements to dividend equivalents, which are paid when the awards vest. DSBP awards granted from April 2021 to Executive Directors are entitled to dividend equivalents; awards granted in prior years were not entitled to dividend equivalents.

Performance Share Plan

Executive Directors and certain senior managers are also eligible for a PSP award based on performance conditions which vest in tranches over three to seven years.

The performance conditions that apply to PSP awards from 2020 are based on a combination of earnings per share (EPS) weighting of 35%, total shareholder return (TSR) 35%, risk-based 15% and return on equity (ROE) 15%. Prior to 2020, PSP awards were based on a combination of EPS weighting of 40%, TSR 40% and ROE 20%. The PSP conditions are assessed independently. The EPS element assesses the compound annual growth rate over the performance period, that is, the annualised growth from a base year 0 to final year 3. For example, the 2022 Award will measure the EPS growth from 1 January 2021 to 31 December 2024. For the TSR element, the Company's ordinary shares relative performance is measured against the FTSE 250 (excluding investment trusts). The risk-based measure is assessed against the risk management performance with regard to all relevant risks including, but not limited to, an assessment of regulatory risk, operational risk, conduct risk, liquidity risk, funding risk, market risk and credit risk. For the ROE element, growth rates are assessed against the Group's underlying profit after taxation as a percentage of average shareholders' equity.

The share-based expense for the year includes a charge in respect of the Sharesave Scheme, DSBP and PSP. All charges are included in employee expenses within note 8 Administrative expenses.

   1. Share-based payments (continued) 

The share-based payment expense during the year comprised the following:

 
                            Group  Group 
                            2022   2021 
                            GBPm   GBPm 
Sharesave Scheme              0.6    0.7 
Deferred Share Bonus Plan     4.2    3.8 
Performance Share Plan        3.3    2.2 
                              8.1    6.7 
--------------------------  -----  ----- 
 

Movements in the number of share awards and their weighted average exercise prices are set out below:

 
                                                   Deferred 
                                                  Share Bonus  Performance 
                         Sharesave Scheme            Plan       Share Plan 
                               Weighted average 
                                exercise price, 
                     Number           GBP           Number       Number 
At 1 January 2022   2,421,260              2.65       797,116    5,225,080 
Granted               596,692              4.29       478,901    1,761,174 
Exercised/Vested    (624,664)              2.67     (511,034)  (1,181,949) 
Forfeited           (245,316)              2.82       (1,593)    (413,036) 
At 31 December 
 2022               2,147,972              3.08       763,390    5,391,269 
------------------  ---------  ----------------  ------------  ----------- 
Exercisable at: 
31 December 2022       35,015              2.85             -            - 
                    ---------  ----------------  ------------ 
 
 
At 1 January 2021   2,745,332              2.53     1,119,757    4,986,527 
Granted               339,097              3.96       363,624    1,477,111 
Exercised/Vested    (270,709)              3.10     (683,456)    (513,927) 
Forfeited           (392,460)              2.63       (2,809)    (724,631) 
At 31 December 
 2021               2,421,260              2.65       797,116    5,225,080 
------------------             ----------------  ------------  ----------- 
Exercisable at: 
31 December 2021        8,480              3.37             -            - 
                    ---------  ----------------  ------------ 
 

For the share-based awards granted during the year, the weighted average grant date fair value was 396 pence (2021: 286 pence).

   1. Share-based payments (continued) 

The range of exercise prices and weighted average remaining contractual life of outstanding awards are as follows:

 
                                       2022                      2021 
                                          Weighted                  Weighted 
                                           average                   average 
                                          remaining                 remaining 
                                         contractual               contractual 
Exercise price                Number     life (years)   Number     life (years) 
Sharesave Scheme 
229 - 429 pence (2021: 227 
 - 335 pence)                2,147,972            1.8  2,421,260            2.0 
Deferred Share Bonus Plan                           . 
Nil                            763,390            0.9    797,116            0.7 
Performance Share Plan 
Nil                          5,391,269            2.7  5,225,080            2.4 
                             8,302,631            2.3  8,443,456            2.1 
---------------------------  ---------  -------------  ---------  ------------- 
 

Sharesave Scheme

 
                        2022  2021     2020        2019        2018     2017 
Contractual life, 
 years                     3     3     3     5     3     5     3     5     5 
Share price at 
 issue, GBP             4.20  5.13  2.86  2.86  3.32  3.32  4.19  4.19  3.93 
Exercise price, 
 GBP                    4.29  3.96  2.29  2.29  2.65  2.65  3.35  3.35  3.15 
Expected volatility, 
 %                      31.4  37.9  57.6  57.6  31.9  31.9  16.1  16.5  17.3 
Dividend yield, 
 %                       7.3   4.5   3.3   3.3   4.8   4.8   4.4   4.4   4.1 
Grant date fair 
 value, GBP             0.68  1.46  1.22  1.34  0.90  0.91  0.40  0.43  0.70 
----------------------  ----  ----  ----  ----  ----  ----  ----  ----  ---- 
 

The sharesave schemes are not entitled to dividends between the option and exercise date. A Black Scholes model is used to determine the grant date fair value with two inputs:

   --          Expected volatility - from 2019, the expected volatility is 
      based on OSBG's share price post insertion, and the OSB share price prior 
      to insertion. Prior to this the Group used the FTSE 350 diversified 
      financials volatility as insufficient history was available for the 
      OSBG's share price. 
 
   --          Dividend -- based on the average dividend yield across external 
      analyst reports for the quarter prior to scheme grant date. 

Deferred Share Bonus Plan

 
                                    2020  2019  2018  2017 
Contractual life, years                3     3     3     5 
Mid-market share price, GBP         2.58  3.96  3.80  4.04 
Attrition rate, %                      -   8.4   9.7  11.8 
Dividend yield, %                    5.6   4.7   4.6   4.0 
Grant date fair 
 value, GBP                         2.21  3.47  3.34  3.37 
----------------------------------  ----  ----  ----  ---- 
 
   1. Share-based payments (continued) 

For awards granted from 2021, there are no further performance or vesting conditions attached to deferred awards, for further details see DSBP above.

For DSBP awards where conditions exist, these schemes carry no rights to dividend equivalents and a Black Scholes model is used to determine the grant date fair value with a dividend yield input applied -- based on the average dividend yield across external analyst reports for the quarter prior to scheme grant date.

Performance Share Plan

Performance awards are typically made annually at the discretion of the Group Remuneration and People Committee. Awards are based on a mixture of internal financial performance targets, risk-based measures and relative TSR.

Non-market performance conditions exist for the scheme notably that a participant is employed by the Company at the vesting date with good leaver exceptions, and an attrition rate is applied as an estimate of the actual number of awards that will meet the related conditions at the vesting date.

The awards are not entitled to a dividend equivalent between grant date and vesting and a Black Scholes model is used to determine the grant date fair value with a dividend yield input applied -- based on the average dividend yield across external analyst reports for the quarter prior to the scheme grant date.

The fair value of an award that is subject to market conditions (the relative share price element of the PSP) is determined at grant date using a Monte Carlo model at the time of grant.

The inputs into the models are as follows:

 
                                   2022  2021  2020  2019  2018 
Contractual life, years             3-7   3-7   3-7     3     3 
Mid-market share price, GBP        5.58  4.94  2.58  3.96  4.11 
Attrition rate, %                   6.9  12.8   7.3   8.4   9.7 
Expected volatility, %             37.4  59.5  43.9  26.8  29.1 
Dividend yield, %                   4.7   3.8   5.6   4.7   4.6 
Vesting rate - TSR %               32.3  40.8  27.8  44.9  54.0 
Grant date fair value, GBP         4.64  4.26  2.06  3.47  3.61 
---------------------------------  ----  ----  ----  ----  ---- 
 
   12.    Integration costs 
 
                  Group  Group 
                  2022   2021 
                  GBPm   GBPm 
Consultant fees     4.9    2.2 
Staff costs         3.0    2.2 
Impairment            -    0.6 
                    7.9    5.0 
----------------  -----  ----- 
 

Consultant fees relate to advice on the Group's future operating structure.

Staff costs relate to personnel who will leave or have left the Group through the transition of operations to the new operating model.

Impairment relates to a property sold during 2021.

   13.    Exceptional items 
 
                              Group  Group 
                              2022   2021 
                              GBPm   GBPm 
Consultant fees                 -      - 
Legal and professional fees       -    0.2 
                                  -    0.2 
----------------------------  -----  ----- 
 

Exceptional items relate to the insertion of OSBG as the new holding company and listed entity of the Group.

   14.    Taxation 

The Group publishes its tax strategy on its corporate website. The table below shows the components of the Group's tax charge for the year:

 
                                                 Group   Group 
                                                  2022   2021 
                                                  GBPm   GBPm 
Corporation tax - current year                    141.4  128.3 
Corporation tax - prior year                      (0.9)      - 
Deferred tax - current year                       (1.2)  (0.2) 
Deferred tax - prior year                         (0.3)      - 
Release of deferred tax on CCFS Combination(1)   (17.5)  (8.5) 
Total tax charge                                  121.5  119.6 
-----------------------------------------------  ------  ----- 
 
   1. Release of deferred tax on CCFS Combination relates to the unwind of the 
      deferred tax liabilities recognised on the fair value adjustments of the 
      CCFS assets and liabilities at the acquisition date GBP(12.8)m (2021: 
      GBP(14.1)m) and the impact of the bank surcharge decrease on these 
      deferred tax liabilities GBP(4.7)m (2021: the impact of the corporation 
      tax rate increase GBP5.6m). 
   1. Taxation (continued) 

The charge for taxation on the Group's profit before taxation differs from the charge based on the standard rate of UK Corporation Tax of 19% (2021: 19%) as follows:

 
                                                Group  Group 
                                                2022   2021 
                                                GBPm   GBPm 
Profit before taxation                          532.8  464.6 
Profit multiplied by the standard rate of 
 UK Corporation Tax (19%)                       101.2   88.3 
Bank surcharge(1)                                30.2   27.7 
Taxation effects of: 
Expenses not deductible for taxation purposes     0.3    0.7 
Securitisation profits not taxable              (2.2)      - 
Impact of deferred tax rate change(2)           (5.1)    5.2 
Adjustments in respect of earlier years         (1.2)      - 
Tax adjustments in respect of share-based 
 payments                                           -    1.2 
Tax on coupon paid on AT1 securities            (1.7)  (2.2) 
Timing differences on capital items                 -  (1.3) 
Total tax charge                                121.5  119.6 
----------------------------------------------  -----  ----- 
 
   1. Tax charge for the two banking entities of GBP34.3m (2021: GBP31.9m) 
      offset by the tax impact of unwinding CCFS Combination items of GBP4.1m 
      (2021: GBP4.2m). 
 
   2. Due to change in bank surcharge rate from 8% to 3% on 1 April 2023 (2021: 
      due to change in corporation tax rate from 19% to 25% on 1 April 2023). 

Factors affecting tax charge for the year

The effective tax rate for the year ended 31 December 2022, excluding the impact of adjustments in respect of earlier years and the deferred tax rate change, was 24.0% (2021: 24.6%).

The GBP(5.1)m credit (2021: GBP5.2m charge) impact of the deferred tax rate change relates predominantly to the deferred tax liability from the CCFS combination (see note 27 and 38).

A tax charge of nil (comprising a deferred tax debit of GBP0.9m and current tax credit of GBP0.9m) (2021: credit of GBP1.6m) has been recognised directly within equity relating to the Group's share-based payment schemes.

A tax credit of GBP0.1m (2021: credit of GBP0.5m) has been recognised within OCI relating to investment securities classified as FVOCI.

   1. Taxation (continued) 

Factors that may affect future tax charges

On 24 May 2021, the government substantively enacted legislation to increase the corporation tax rate from 19% to 25% from 1 April 2023. Further, on 24 February 2022, the government substantively enacted legislation to decrease the bank surcharge rate from 8% to 3% from 1 April 2023, together with an increase in the surcharge annual allowance (the level of taxable profits above which are subject to the surcharge) from GBP25m to GBP100m.

In September 2022, the government announced that the above changes would be cancelled, but then in October 2022 announced that the changes would go ahead as enacted.

Deferred tax expected to unwind after 1 April 2023 is recognised for entities that incur the bank surcharge at 28% (2021: 33%).

   15.    Dividends 

During the year, the Company paid the following dividends:

 
                                       Company       Company 
                                         2022             2021 
                                          Pence per        Pence per 
                                   GBPm     share    GBPm    share 
Dividends paid to fund OSBG's 
 share repurchase programme        100.0       22.4     -          - 
Interim dividend for the current 
 year                              133.1       29.8  86.7       19.4 
                                   233.1             86.7 
---------------------------------  -----  ---------  ----  --------- 
 

The Directors do not recommend a final dividend (2021: nil).

   16.    Cash and cash equivalents 

The following table analyses the cash and cash equivalents disclosed in the Statement of Cash Flows:

 
                                   Group    Group   Company  Company 
                                   2022     2021     2022     2021 
                                   GBPm     GBPm     GBPm     GBPm 
Cash in hand                          0.4      0.5      0.4      0.5 
Unencumbered loans and advances 
 to credit institutions           2,953.7  2,636.2  1,358.7  1,331.8 
Investment securities                90.0    100.0     90.0        - 
                                  3,044.1  2,736.7  1,449.1  1,332.3 
--------------------------------  -------  -------  -------  ------- 
 
   17.    Loans and advances to credit institutions 
 
                                Group    Group   Company  Company 
                                2022     2021     2022     2021 
                                GBPm     GBPm     GBPm     GBPm 
Unencumbered: 
BoE call account               2,806.5  2,496.4  1,328.2  1,313.5 
Call accounts                     73.2     43.3     29.5     18.1 
Cash held in special purpose 
 vehicles (SPVs)(1)               63.8     89.6      1.0      0.2 
Term deposits                     10.2      6.9        -        - 
Encumbered: 
BoE cash ratio deposit            62.8     59.5     37.8     36.5 
Cash held in SPVs(1)             111.8     48.0        -        - 
Cash margin given                237.4     99.9    109.6     36.7 
                               3,365.7  2,843.6  1,506.1  1,405.0 
-----------------------------  -------  -------  -------  ------- 
 
   1. Cash held in SPVs is ring-fenced for use in managing the Group's 
      securitised debt facilities under the terms of securitisation agreements. 
      Cash held in SPVs is treated as unencumbered in proportion to the 
      retained interest in the SPV based on the nominal value of the bonds held 
      by the Group to total bonds in the securitisation, and included in cash 
      and cash equivalents. Cash retained in SPVs designated as cash reserve 
      credit enhancement is treated as encumbered in proportion to the external 
      holdings in the SPV and excluded from cash and cash equivalents. 
   18.    Investment securities 
 
                               Group  Group  Company  Company 
                               2022   2021    2022     2021 
                               GBPm   GBPm    GBPm     GBPm 
Held at amortised cost: 
UK Sovereign debt                  -  100.0        -        - 
RMBS loan notes                262.6  223.1     61.1        - 
                               262.6  323.1     61.1        - 
Less: Expected credit losses       -      -        -        - 
                               262.6  323.1     61.1        - 
Held at FVOCI: 
UK Sovereign debt(1)           149.8  152.1    149.8        - 
RMBS loan notes                    -   15.5        -     15.5 
                               149.8  167.6    149.8     15.5 
Held at FVTPL: 
RMBS loan notes                  0.5    0.7      0.5      0.7 
                                 0.5    0.7      0.5      0.7 
                               412.9  491.4    211.4     16.2 
-----------------------------  -----  -----  -------  ------- 
 
   1. Includes GBP90.0m of UK Treasury bills which had a maturity of less than 
      three months from date of acquisition (2021: nil). 
   1. Investment securities (continued) 

At 31 December 2022, the Group had no RMBS held at FVOCI or FVTPL (2021: nil) and GBP11.5m of RMBS held at amortised cost (2021: GBP119.5m) sold under repos.

The Directors consider that the primary purpose of holding investment securities is prudential. These securities are held as liquid assets with the intention of use on a continuing basis in the Group's activities and are classified as amortised cost, FVOCI and FVTPL in accordance with the Group's business model for each security.

The credit risk on investment securities held at amortised cost has not significantly increased since initial recognition and are categorised as stage 1. The ECLs are less than GBP0.1m.

Movements during the year in investment securities held by the Group and Company are analysed as follows:

 
                                 Group    Group   Company  Company 
                                 2022     2021     2022     2021 
                                 GBPm     GBPm     GBPm     GBPm 
At 1 January                      491.4    471.2     16.2     15.0 
 Additions(1)                     686.5    568.2    646.4    216.6 
 Disposals and maturities(2)    (764.4)  (549.7)  (451.0)  (215.4) 
 Movement in accrued interest     (0.9)      0.6    (0.5)    (0.1) 
 Changes in fair value              0.3      1.1      0.3      0.1 
At 31 December                    412.9    491.4    211.4     16.2 
                                -------  -------  -------  ------- 
 
   1. Additions includes GBP90.0m of UK Treasury bills which had a maturity of 
      less than three months from date of acquisition (2021: GBP100.0m). 
 
   2. Disposals and maturities includes GBP100.0m of UK Treasury bills which 
      had a maturity of less than three months from date of acquisition (2021: 
      nil). 

At 31 December 2022, investment securities included investments in unconsolidated structured entities (see note 45) of GBP100.7m notes in PMF 2020-1B (2021: GBP100.7m notes in PMF 2020-1B and GBP21.0m notes in PMF 2017-1B). The investments represent the maximum exposure to loss from unconsolidated structured entities.

   19.    Loans and advances to customers 
 
                                     Group     Group    Company   Company 
                                      2022      2021      2022     2021 
                                      GBPm      GBPm      GBPm     GBPm 
Held at amortised cost: 
Loans and advances (see note 20)    23,564.9  21,047.9  10,613.5  9,540.2 
Finance leases (see note 21)           163.2     116.2         -        - 
                                    23,728.1  21,164.1  10,613.5  9,540.2 
Less: Expected credit losses (see 
 note 22)                            (130.0)   (101.5)    (81.6)   (63.8) 
                                    23,598.1  21,062.6  10,531.9  9,476.4 
Held at FVTPL: 
Residential mortgages                   14.6      17.7         -        - 
                                    23,612.7  21,080.3  10,531.9  9,476.4 
---------------------------------- 
 
   20.    Loans and advances 
 
                                 2022                         2021 
                       OSB       CCFS     Total      OSB      CCFS     Total 
Group                  GBPm      GBPm      GBPm      GBPm     GBPm      GBPm 
Gross carrying 
amount 
Stage 1              10,188.4   8,375.5  18,563.9  10,393.2  7,685.7  18,078.9 
Stage 2(1)            2,508.9   1,907.4   4,416.3   1,142.3  1,269.8   2,412.1 
Stage 3                 345.7     156.0     501.7     360.4     99.1     459.5 
Stage 3 (POCI)           38.5      44.5      83.0      45.2     52.2      97.4 
                     13,081.5  10,483.4  23,564.9  11,941.1  9,106.8  21,047.9 
-------------------  --------  --------  --------  --------  -------  -------- 
 
   1. The increase in balance of accounts in Stage 2 is due to the increased 
      credit risk from heightened cost of living and cost of borrowing. For 
      further detail relating to movements by stage see the risk review section 
      on pages 30 to 60. 
 
                              2022     2021 
Company                       GBPm     GBPm 
Gross carrying amount 
Stage 1                      7,939.0  8,220.7 
Stage 2(1)                   2,353.1    984.5 
Stage 3                        286.9    294.0 
Stage 3 (POCI)                  34.5     41.0 
                            10,613.5  9,540.2 
                            --------  ------- 
 
   1. The increase in balance of accounts in Stage 2 is due to the increased 
      credit risk from heightened cost of living and cost of borrowing. For 
      further detail relating to movements by stage see the risk review section 
      on pages 30 to 60. 
   1. Loans and advances (continued) 

The mortgage loan balances pledged as collateral for liabilities are:

 
                            Group    Group   Company  Company 
                            2022     2021     2022     2021 
                            GBPm     GBPm     GBPm     GBPm 
BoE under TFSME and ILTR   6,439.7  5,887.2  3,295.2  3,390.5 
Securitisation               265.4    486.5    124.6    288.4 
                           6,705.1  6,373.7  3,419.8  3,678.9 
-------------------------  -------  -------  -------  ------- 
 

The Group's securitisation programmes and use of TFSME and ILTR result in certain assets being encumbered as collateral against such funding. As at 31 December 2022, the percentage of the Group's gross loans and advances to customers that are encumbered was 28% (2021: 30%).

The Company adopts a net accounting approach for retained interests in securitisation transactions that are consolidated into the Group, disclosing the net amount as a deemed loan asset/(liability). The table below shows the breakdown of the Company's deemed loan balance. The deemed loan balance is now an asset, due to a large portion of the externally held loan notes being repaid.

 
                             Company  Company 
                              2022     2021 
                              GBPm     GBPm 
General Reserve fund            55.9     51.7 
Loan notes held externally   (124.1)  (260.5) 
Amount owed from SPVs           99.4     66.0 
                                31.2  (142.8) 
---------------------------  -------  ------- 
 

As at 31 December 2022, the Company had GBP1,079.6m (2021: GBP1,581.7m) of the retained loan notes sold under repos or pledged as collateral.

   1.  Loans and advances (continued) 

The tables below show the movement in loans and advances to customers by IFRS 9 stage during the year:

 
                                                            Stage 3 
                              Stage 1    Stage 2   Stage 3   (POCI)    Total 
Group                          GBPm       GBPm      GBPm     GBPm      GBPm 
At 1 January 2021             16,060.3    2,689.6    392.6    114.6   19,257.1 
Originations(1)                4,523.4          -        -        -    4,523.4 
Acquisitions(2)                  277.7          -        -      2.7      280.4 
Disposals(2)                   (214.4)          -        -        -    (214.4) 
Repayments and 
 write-offs(3)               (2,539.8)    (160.3)   (78.6)   (19.9)  (2,798.6) 
Transfers: 
 - To Stage 1                  1,401.0  (1,370.2)   (30.8)        -          - 
 - To Stage 2                (1,339.7)    1,384.1   (44.4)        -          - 
 - To Stage 3                   (89.6)    (131.1)    220.7        -          - 
At 31 December 2021           18,078.9    2,412.1    459.5     97.4   21,047.9 
Originations(1)                5,829.6          -        -        -    5,829.6 
Repayments and 
 write-offs(3)               (2,855.3)    (353.6)   (89.3)   (14.4)  (3,312.6) 
Transfers: 
 - To Stage 1                  1,121.6  (1,098.0)   (23.6)        -          - 
 - To Stage 2(4)             (3,524.0)    3,574.6   (50.6)        -          - 
 - To Stage 3                   (86.9)    (118.8)    205.7        -          - 
At 31 December 2022           18,563.9    4,416.3    501.7     83.0   23,564.9 
---------------------------  ---------  ---------  -------  -------  --------- 
 
   1. Originations include further advances and drawdowns on existing 
      commitments. 
 
   2. The Group acted as co-arranger in the re-securitisation of GBP229.6m of 
      third party mortgages from the Rochester Financing No.2 PLC 
      securitisation to the new Rochester Financing No.3 PLC securitisation on 
      15 June 2021. Neither securitisation is a subsidiary of the Group. Under 
      the terms of the mortgage sale agreements, the Group recognised the 
      mortgages as a purchase from Rochester Financing No.2 PLC and immediately 
      derecognised them as a sale to Rochester Financing No.3 PLC. OneSavings 
      Bank plc is the master servicer of the mortgages, and has retained 5% of 
      these mortgages, as required under the retention rules. In addition to 
      the Group acting as co-arranger for the re-securitisation of Rochester 
      Financing No.2 PLC, the Group purchased an external mortgage book, a c. 
      GBP55m portfolio of UK residential mortgages, at a discount to the then 
      current balances. 
 
   3. Repayments and write-offs include customer redemptions and write-offs 
      which are immaterial. 
 
   4. The increase in balance of accounts in Stage 2 is due to the increased 
      credit risk from heightened cost of living and cost of borrowing. For 
      further detail relating to movements by stage see the risk review section 
      on pages 30 to 60. 
   1.  Loans and advances (continued) 
 
                                                            Stage 3 
                                Stage 1   Stage 2  Stage 3   (POCI)    Total 
Company                          GBPm      GBPm     GBPm     GBPm      GBPm 
At 1 January 2021                7,080.4  1,215.2    255.2     45.4    8,596.2 
Originations(1)                  2,104.9        -        -        -    2,104.9 
Acquisitions(2)                    225.7        -        -      0.9      226.6 
Disposals(2)                     (214.4)        -        -        -    (214.4) 
Repayments and write-offs(3)   (1,006.2)  (125.4)   (36.2)    (5.3)  (1,173.1) 
Transfers: 
 - To Stage 1                      591.8  (577.2)   (14.6)        -          - 
 - To Stage 2                    (505.3)    536.5   (31.2)        -          - 
 - To Stage 3                     (56.2)   (64.6)    120.8        -          - 
At 31 December 2021              8,220.7    984.5    294.0     41.0    9,540.2 
Originations(1)                  2,343.3        -        -        -    2,343.3 
Repayments and write-offs(3)   (1,084.5)  (128.7)   (50.3)    (6.5)  (1,270.0) 
Transfers: 
 - To Stage 1                      440.4  (422.6)   (17.8)        -          - 
 - To Stage 2(4)               (1,930.1)  1,969.6   (39.5)        -          - 
 - To Stage 3                     (50.8)   (49.7)    100.5        -          - 
At 31 December 2022              7,939.0  2,353.1    286.9     34.5   10,613.5 
-----------------------------  ---------  -------  -------  -------  --------- 
 
   1. Originations include further advances and drawdowns on existing 
      commitments. 
 
   2. The Company acted as co-arranger in the re-securitisation of GBP229.6m of 
      third party mortgages from the Rochester Financing No.2 PLC 
      securitisation to the new Rochester Financing No.3 PLC securitisation on 
      15 June 2021. Neither securitisation is a subsidiary of the Company. 
      Under the terms of the mortgage sale agreements, the Company recognised 
      the mortgages as a purchase from Rochester Financing No.2 PLC and 
      immediately derecognised them as a sale to Rochester Financing No.3 PLC. 
      The Company is the master servicer of the mortgages, and has retained 5% 
      of these mortgages, as required under the retention rules. 
 
   3. Repayments and write-offs include customer redemptions. 
 
   4. The increase in balance of accounts in Stage 2 is due to the increased 
      credit risk from heightened cost of living and cost of borrowing. For 
      further detail relating to movements by stage see the risk review section 
      on pages 30 to 60. 

The contractual amount outstanding on loans and advances that were written off during the reporting period and are still subject to collections and recovery activity is GBP0.8m at 31 December 2022 (2021: GBP1.5m) for the Group and GBP0.6m for the Company (2021: GBP1.2m).

As at 31 December 2022 GBP110.0m of loans and advances (2021: GBP97.4m) for the Group and GBP65.3m for the Company (2021: GBP71.2m) are in a probation period before they can move out of Stage 3, see note 1 p) for further details.

   21.    Finance leases 

The Group provides asset finance lending through InterBay Asset Finance Limited.

 
                                                 Group   Group 
                                                  2022    2021 
                                                  GBPm    GBPm 
Gross investment in finance leases, receivable 
Less than one year                                 60.7    39.7 
Between one and two years                          49.5    27.7 
Between two and three years                        36.0    27.5 
Between three and four years                       23.4    17.2 
Between four and five years                         9.9    14.6 
More than five years                                1.3     0.9 
                                                  180.8   127.6 
Unearned finance income                          (17.6)  (11.4) 
Net investment in finance leases                  163.2   116.2 
-----------------------------------------------  ------  ------ 
 
Net investment in finance leases, receivable 
Less than one year                                 52.4    34.7 
Between one and two years                          44.4    26.0 
Between two and three years                        33.2    25.5 
Between three and four years                       22.3    15.8 
Between four and five years                         9.6    13.3 
More than five years                                1.3     0.9 
                                                  163.2   116.2 
                                                 ------ 
 

The Group has recognised GBP4.8m of ECLs on finance leases as at 31 December 2022 (2021: GBP4.3m).

   22.    Expected credit losses 

The ECL has been calculated based on various scenarios as set out below:

 
                                        2022                                  2021 
                           ECL                   Weighted        ECL                   Weighted 
                        provision  Weighting   ECL provision  provision  Weighting   ECL provision 
Group                     GBPm         %           GBPm         GBPm         %           GBPm 
Scenarios 
Upside                       32.8         30             9.8       13.1         20             2.6 
Base case                    41.7         40            16.7       26.5         40            10.6 
Downside scenario            79.3         20            15.9       74.0         28            20.7 
Severe downside 
 scenario                   120.0         10            12.0      120.3         12            14.4 
Total weighted 
 provisions                                             54.4                                  48.3 
Non-modelled 
provisions: 
Individually assessed 
 provisions                                             45.8                                  40.4 
Post model adjustments                                  29.8                                  12.8 
Total provision                                        130.0                                 101.5 
----------------------  ---------  ---------  --------------  ---------  ---------  -------------- 
 
 
                                        2022                                  2021 
                           ECL                   Weighted        ECL                   Weighted 
                        provision  Weighting   ECL provision  provision  Weighting   ECL provision 
Company                   GBPm         %           GBPm         GBPm         %           GBPm 
Scenarios 
Upside                       17.6         30             5.3        6.2         20             1.2 
Base case                    22.9         40             9.2       15.7         40             6.3 
Downside scenario            45.6         20             9.1       47.8         28            13.4 
Severe downside 
 scenario                    70.5         10             7.1       79.9         12             9.6 
Total weighted 
 provisions                                             30.7                                  30.5 
Non-modelled 
provisions: 
Individually assessed 
 provisions                                             33.9                                  29.8 
Post model adjustments                                  17.0                                   3.5 
Total provision                                         81.6                                  63.8 
----------------------  ---------  ---------  --------------  ---------  ---------  -------------- 
 

The Group reflected on the ongoing appropriateness of probabilities attached to the suite of IFRS 9 scenarios as the macroeconomic outlook evolved throughout the year. Scenarios were adjusted to a symmetrical probability, where the upside and downside scenarios carry equal weightings, as a result of separate post-model adjustments being raised to ensure that the current IFRS 9 framework adequately provisioned for the underlying portfolio risk.

   1. Expected credit losses (continued) 

As at 31 December 2022, the Group identified increases in credit risk as a result of the cost of living and cost of borrowing stresses caused by high inflation and increases in interest rates. As a result, the Group held an additional GBP16.0m (GBP7.3m for cost of living and GBP8.7m for cost of borrowing) and the Company GBP8.2m (GBP3.9m for cost of living and GBP4.3m for cost of borrowing), of ECL in PMA for risks not sufficiently accounted for in the IFRS 9 framework as at 31 December 2022. The approach to identify the PMA for the cost of living is an increase in PD through analysing the effect of the increases in living costs, such as house hold bills and groceries, on affordability, which is used to increase the default risk to all customers, with those on lower income more impacted. The cost of borrowing PMA specifically identified those that are more at risk of default due to reverting onto variable rate in the near future, causing a payment increase and higher affordability risk, which is used both to apply an additional significant increase in credit risk SICR and stage 2 criteria and in some cases a higher default risk.

The Group continued to observe an elongated time to sale, which was in excess of modelled expectations and observations prior to the pandemic which accounted for an additional GBP8.7m and the Company GBP6.0m, as a PMA as at 31 December 2022. Whilst the Group expects the process delays to reduce in time, a PMA was held to reflect an extended time to sale in line with most recent observations for those in default.

As part of the Group's appreciation of climate risk and overall ESG agenda, the Group recognises that properties with lower energy efficiency are likely to require investment to reach minimum energy efficiency standards in the future. As a result, to reflect the expected transition risk and physical risks of climate change, the Group held GBP4.4m and the Company GBP2.5m, of PMA as at 31 December 2022.

To reflect the ongoing cladding concerns, the Group identified a valuation risk to a small number of properties and accounted for a further sale discount for these properties by a PMA of GBP0.7m and the Company GBP0.3m, as at 31 December 2022.

The ECL by segment and IFRS 9 stage is shown below:

 
                        2022               2021 
                  OSB   CCFS  Total  OSB   CCFS  Total 
Group            GBPm   GBPm  GBPm   GBPm  GBPm  GBPm 
Stage 1            5.9   1.3    7.2   9.3   2.8   12.1 
Stage 2           35.3  15.6   50.9  14.2  10.8   25.0 
Stage 3           60.5   7.8   68.3  56.6   3.8   60.4 
Stage 3 (POCI)     1.5   2.1    3.6   2.1   1.9    4.0 
                 103.2  26.8  130.0  82.2  19.3  101.5 
---------------  -----  ----  -----  ----  ----  ----- 
 
 
                     2022  2021 
Company              GBPm  GBPm 
Stage 1               1.8   6.1 
Stage 2              31.7  12.1 
Stage 3              46.8  43.6 
Stage 3 (POCI)        1.3   2.0 
                     81.6  63.8 
    ---------------  ----  ---- 
 
   1.  Expected credit losses (continued) 

The tables below show the movement in the ECL by IFRS 9 stage during the year. ECLs on originations and acquisitions reflect the IFRS 9 stage of loans originated or acquired during the year as at 31 December and not the date of origination. Re-measurement of loss allowance relates to existing loans which did not redeem during the year and includes the impact of loans moving between IFRS 9 stages.

 
                                                       Stage 3 
                            Stage 1  Stage 2  Stage 3   (POCI)  Total 
Group                        GBPm     GBPm     GBPm     GBPm     GBPm 
At 1 January 2021              21.2     31.0     51.7      7.1   111.0 
Originations                    5.7        -        -        -     5.7 
Acquisitions                    0.1        -        -      0.1     0.2 
Repayments and write-offs     (2.8)    (3.3)    (7.4)    (1.1)  (14.6) 
Re-measurement of 
 loss allowance              (21.8)    (0.8)     12.8    (2.1)  (11.9) 
Transfers: 
 - To Stage 1                  11.3   (10.5)    (0.8)        -       - 
 - To Stage 2                 (2.3)      5.1    (2.8)        -       - 
 - To Stage 3                 (0.3)    (3.1)      3.4        -       - 
Changes in assumptions 
 and model parameters           1.0      6.6      3.5        -    11.1 
At 31 December 2021            12.1     25.0     60.4      4.0   101.5 
Originations                    6.9        -        -        -     6.9 
Repayments and write-offs     (1.3)    (3.0)    (6.9)    (0.3)  (11.5) 
Re-measurement of 
 loss allowance              (15.1)     26.4     17.5    (0.7)    28.1 
Transfers: 
 - To Stage 1                  10.0    (9.2)    (0.8)        -       - 
 - To Stage 2                 (2.0)      3.9    (1.9)        -       - 
 - To Stage 3                 (0.1)    (2.1)      2.2        -       - 
Changes in assumptions 
 and model parameters         (3.3)      9.9    (2.2)      0.6     5.0 
At 31 December 2022             7.2     50.9     68.3      3.6   130.0 
 
   1.  Expected credit losses (continued) 
 
                                                       Stage 3 
                            Stage 1  Stage 2  Stage 3   (POCI)  Total 
Company                      GBPm     GBPm     GBPm     GBPm    GBPm 
At 1 January 2021               8.4     16.3     35.9      3.9   64.5 
Originations                    2.6        -        -        -    2.6 
Repayments and write-offs     (0.7)    (1.6)    (3.0)    (0.2)  (5.5) 
Re-measurement of 
 loss allowance               (8.9)      2.3      9.0    (1.6)    0.8 
Transfers: 
 - To Stage 1                   5.5    (5.0)    (0.5)        -      - 
 - To Stage 2                 (0.7)      2.0    (1.3)        -      - 
 - To Stage 3                 (0.1)    (2.2)      2.3        -      - 
Changes in assumptions 
 and model parameters             -      0.3      1.2    (0.1)    1.4 
At 31 December 2021             6.1     12.1     43.6      2.0   63.8 
Originations                    3.8        -        -        -    3.8 
Repayments and write-offs     (0.5)    (1.5)    (3.8)    (0.1)  (5.9) 
Re-measurement of 
 loss allowance               (7.8)     13.7     10.4    (0.7)   15.6 
Transfers: 
 - To Stage 1                   4.4    (3.9)    (0.5)        -      - 
 - To Stage 2                 (1.4)      2.8    (1.4)        -      - 
 - To Stage 3                     -    (1.1)      1.1        -      - 
Changes in assumptions 
 and model parameters         (2.8)      9.6    (2.6)      0.1    4.3 
At 31 December 2022             1.8     31.7     46.8      1.3   81.6 
--------------------------  -------  -------  -------  -------  ----- 
 

The table below shows the stage 2 ECL balances by transfer criteria:

 
                                 2022                      2021 
                       Carrying                  Carrying 
                         value   ECL   Coverage    value   ECL   Coverage 
Group                    GBPm    GBPm     %        GBPm    GBPm     % 
Criteria: 
Relative PD movement    3,090.2  42.9      1.39   1,251.6  17.1      1.37 
Qualitative measures    1,277.6   7.5      0.59   1,125.0   7.4      0.66 
30 days past due 
 backstop                  49.3   0.5      1.01      37.0   0.5      1.35 
Total                   4,417.1  50.9      1.15   2,413.6  25.0      1.04 
---------------------  --------  ----  --------  --------  ----  -------- 
 
   1. Expected credit losses (continued) 
 
                                 2022                      2021 
                       Carrying                  Carrying 
                         value   ECL   Coverage    value   ECL   Coverage 
Company                  GBPm    GBPm     %        GBPm    GBPm     % 
Criteria: 
Relative PD movement    1,692.3  26.9      1.59     425.8   7.7      1.81 
Qualitative measures      631.2   4.5      0.71     543.8   4.1      0.75 
30 days past due 
 backstop                  29.6   0.3      1.01      14.9   0.3      2.01 
Total                   2,353.1  31.7      1.35     984.5  12.1      1.23 
---------------------  --------  ----  --------  --------  ----  -------- 
 

The Group has a number of qualitative measures to determine whether a SICR has taken place. These triggers utilise both internal performance information, to analyse whether an account is in distress but not yet in arrears, and external credit bureau information, to determine whether the customer is experiencing financial difficulty with an external credit obligation.

   23.    Impairment of financial assets 

The charge/(credit) for impairment of financial assets in the Statement of Comprehensive Income comprises:

 
                                       Group  Group 
                                       2022    2021 
                                       GBPm    GBPm 
Write-offs in year                       2.1     6.7 
Increase/(decrease) in ECL provision    27.7  (11.1) 
                                        29.8   (4.4) 
-------------------------------------  -----  ------ 
 
   24.    Derivatives 

The table below reconciles the gross amount of derivative contracts to the carrying balance shown in the Statement of Financial Position:

 
                                         Net amount         Contracts subject 
                                         of financial        to master netting   Cash collateral 
                   Gross amount     assets / (liabilities)      agreements       paid / (received) 
                   of recognised          presented             not offset          not offset 
                     financial         in the Statement      in the Statement    in the Statement 
                      assets             of Financial          of Financial        of Financial      Net 
                  / (liabilities)          Position              Position            Position       amount 
Group                  GBPm                 GBPm                   GBPm                GBPm          GBPm 
At 31 December 
 2022 
Derivative 
assets: 
 Interest rate 
  risk hedging              888.1                    888.1             (104.9)             (545.7)   237.5 
Derivative 
liabilities: 
 Interest rate 
  risk hedging            (106.6)                  (106.6)               104.9               206.9   205.2 
 
 
At 31 December 
 2021 
Derivative assets: 
 Interest rate 
  risk hedging             185.7   185.7  (16.9)  (115.3)  53.5 
Derivative liabilities: 
 Interest rate 
  risk hedging            (19.7)  (19.7)    16.9     98.3  95.5 
 

Derivative assets and liabilities include an initial margin of GBP198.6m with swap counterparties.

Included within the Group's derivative assets is GBP203.4m (2021: GBP48.7m) relating to derivative contracts not covered by master netting agreements on which no cash collateral has been paid.

   1. Derivatives (continued) 
 
                                         Net amount         Contracts subject 
                                         of financial        to master netting   Cash collateral 
                   Gross amount     assets / (liabilities)      agreements       paid / (received) 
                   of recognised          presented             not offset          not offset 
                     financial         in the Statement      in the Statement    in the Statement 
                      assets             of Financial          of Financial        of Financial      Net 
                  / (liabilities)          Position              Position            Position       amount 
Company                GBPm                 GBPm                   GBPm                GBPm          GBPm 
At 31 December 
 2022 
Derivative 
assets: 
 Interest rate 
  risk hedging              234.0                    234.0              (63.2)             (173.4)   (2.6) 
Derivative 
liabilities: 
 Interest rate 
  risk hedging             (63.8)                   (63.8)                63.2                79.4    78.8 
 
 
At 31 December 
 2021 
Derivative assets: 
 Interest rate 
  risk hedging             50.5   50.5  (6.2)  (42.1)   2.2 
Derivative liabilities: 
 Interest rate 
  risk hedging            (8.7)  (8.7)    6.2    35.1  32.6 
 

Derivative assets and liabilities include an initial margin of GBP79.2m with swap counterparties.

Included within the Company's derivative liabilities is nil (2021: nil) of derivative contracts not covered by master netting agreements on which no cash collateral has been paid.

   1.  Derivatives (continued) 

The table below profiles the maturity of nominal amounts for interest rate risk hedging derivatives based on contractual maturity:

 
                                  Less than   3 - 12                 More than 
                   Total nominal   3 months    months   1 - 5 years   5 years 
Group                  GBPm         GBPm       GBPm        GBPm        GBPm 
At 31 December 
2022 
Derivative assets       15,662.6      624.1   4,056.6      10,849.9      132.0 
Derivative 
 liabilities             9,518.0    1,503.0   6,001.0       1,869.0      145.0 
                        25,180.6    2,127.1  10,057.6      12,718.9      277.0 
-----------------  -------------  ---------  --------  ------------  --------- 
 
At 31 December 
2021 
Derivative assets       12,968.3      245.2   2,345.4      10,235.7      142.0 
Derivative 
 liabilities             7,378.0    1,361.0   4,747.0       1,150.0      120.0 
                        20,346.3    1,606.2   7,092.4      11,385.7      262.0 
-----------------  -------------  ---------  --------  ------------  --------- 
 

The Group has 916 (2021: 841) derivative contracts with an average fixed rate of 1.51% (2021: 0.34%).

 
                                  Less than   3 - 12                 More than 
                   Total nominal   3 months    months   1 - 5 years   5 years 
Company                GBPm         GBPm       GBPm        GBPm        GBPm 
At 31 December 
2022 
Derivative assets        4,628.0       50.0   1,526.0       3,012.0       40.0 
Derivative 
 liabilities             5,158.0      650.0   3,270.0       1,198.0       40.0 
                         9,786.0      700.0   4,796.0       4,210.0       80.0 
-----------------  -------------  ---------  --------  ------------  --------- 
 
At 31 December 
2021 
Derivative assets        3,953.0       50.0     952.0       2,873.0       78.0 
Derivative 
 liabilities             3,416.0      626.0   2,340.0         350.0      100.0 
                         7,369.0      676.0   3,292.0       3,223.0      178.0 
-----------------  -------------  ---------  --------  ------------  --------- 
 

The Company has 123 (2021: 108) derivative contracts with an average fixed rate of 2.17% (2021: 0.34%).

   25.    Hedge accounting 
 
                                     Group    Group   Company  Company 
                                     2022     2021     2022     2021 
                                     GBPm     GBPm     GBPm     GBPm 
Hedged assets 
Current hedge relationships         (827.9)  (190.9)  (204.0)   (52.7) 
Swap inception adjustment              44.1   (26.2)     17.8      0.9 
Cancelled hedge relationships         (5.2)     78.2   (14.6)     53.1 
Fair value adjustments on hedged 
 assets                             (789.0)  (138.9)  (200.8)      1.3 
----------------------------------  -------  -------  -------  ------- 
Hedged liabilities 
Current hedge relationships            58.0     19.6     34.8      8.5 
Swap inception adjustment             (2.3)      3.3    (1.1)      0.1 
Cancelled hedge relationships         (0.6)    (1.4)        -      0.2 
De-designated hedge relationships         -    (1.8)        -        - 
Fair value adjustments on hedged 
 liabilities                           55.1     19.7     33.7      8.8 
----------------------------------  -------  -------  -------  ------- 
 

The swap inception adjustment relates to hedge accounting adjustments arising when hedge accounting commences, primarily on derivative instruments previously taken out against the mortgage pipeline and on derivative instruments previously taken out against new retail deposits.

De-designated hedge relationships relates to hedge accounting adjustments on failed hedge accounting relationships. These adjustments are amortised over the remaining lives of the original hedged items.

Cancelled hedge relationships predominantly represent the unamortised fair value adjustment for interest rate risk hedges that have been cancelled and replaced due to securitisation activities, legacy long-term fixed rate mortgages (c. 25 years at origination) and during 2021 IBOR transition.

   1. Hedge accounting (continued) 

The tables below analyse the Group's and Company's portfolio hedge accounting for fixed rate loans and advances to customers:

 
                                              Group 2022             Group 2021 
                                          Hedged     Hedging     Hedged     Hedging 
                                           item     instrument    item     instrument 
Loans and advances to customers            GBPm       GBPm        GBPm       GBPm 
Carrying amount of hedged item/nominal 
 value of hedging instrument             14,493.8     14,667.7  12,364.3     12,550.2 
Cumulative fair value adjustments 
 of hedged item/fair value of 
 hedging instrument                       (827.9)        833.2   (190.9)        187.4 
Changes in the fair value adjustment 
 of hedged item/hedging instrument 
 used for recognising the hedge 
 ineffectiveness for the period           (620.6)        621.9   (297.8)        298.9 
Cumulative fair value on cancelled 
 hedge relationships                        (5.2)            -      78.2            - 
 

In the Statement of Financial Position, GBP854.3m (2021: GBP187.7m) of hedging instruments were recognised within derivative assets, and GBP21.1m (2021: GBP0.3m) within derivative liabilities.

 
                                             Company 2022          Company 2021 
                                         Hedged     Hedging    Hedged     Hedging 
                                          item     instrument   item     instrument 
Loans and advances to customers           GBPm       GBPm       GBPm       GBPm 
Carrying amount of hedged item/nominal 
 value of hedging instrument             4,114.0      4,006.0  3,211.7      3,233.0 
Cumulative fair value adjustments 
 of hedged item/fair value of 
 hedging instrument                      (204.0)        199.3   (52.7)         52.7 
Changes in the fair value adjustment 
 of hedged item/hedging instrument 
 used for recognising the hedge 
 ineffectiveness for the period          (177.5)        177.0  (104.1)        103.7 
Cumulative fair value on cancelled 
 hedge relationships                      (14.6)            -     53.1            - 
 

The cumulative fair value adjustments of the hedging instrument comprise GBP216.4m (2021: GBP52.8m) recognised within derivative assets, and GBP17.1m (2021: GBP0.1m) recognised within derivative liabilities.

25. Hedge accounting (continued)

The movement in cancelled hedge relationships is as follows:

 
                       Group   Group   Company  Company 
                        2022    2021    2022     2021 
Hedged assets           GBPm    GBPm    GBPm     GBPm 
At 1 January             78.2    84.6     53.1     42.7 
New cancellations(1)   (49.3)    33.5   (49.4)     32.9 
Amortisation           (34.1)  (39.9)   (18.3)   (22.5) 
At 31 December          (5.2)    78.2   (14.6)     53.1 
---------------------  ------  ------  -------  ------- 
 
   1. Following the securitisation of mortgages during the year and LIBOR swaps 
      transferred to SONIA swaps through the IBOR transition during 2021, the 
      Group cancelled swaps which were effective prior to the event, with the 
      designated hedge moved to cancelled hedge relationships to be amortised 
      over the original life of the swap. 

The tables below analyse the Group's and Company's portfolio hedge accounting for fixed rate amounts owed to retail depositors:

 
                                              Group 2022            Group 2021 
                                         Hedged     Hedging    Hedged     Hedging 
                                          item     instrument   item     instrument 
Customer deposits                         GBPm       GBPm       GBPm       GBPm 
Carrying amount of hedged item/nominal 
 value of hedging instrument             9,167.3      9,180.0  6,386.0      6,390.0 
Cumulative fair value adjustments 
 of hedged item/fair value of 
 hedging instrument                         58.0       (67.9)     19.6       (18.5) 
Changes in the fair value adjustment 
 of hedged item/hedging instrument 
 used for recognising the hedge 
 ineffectiveness for the period             33.0       (42.4)     27.4       (26.1) 
 

In the Statement of Financial Position, GBP2.4m (2021: GBP0.3m) of hedging instruments were recognised within derivative assets and GBP70.3m (2021: GBP18.8m) within derivative liabilities.

25. Hedge accounting (continued)

 
                                             Company 2022          Company 2021 
                                         Hedged     Hedging    Hedged     Hedging 
                                          item     instrument   item     instrument 
Customer deposits                         GBPm       GBPm       GBPm       GBPm 
Carrying amount of hedged item/nominal 
 value of hedging instrument             5,199.7      5,200.0  3,087.9      3,090.0 
Cumulative fair value adjustments 
 of hedged item/fair value of 
 hedging instrument                         34.8       (42.5)      8.5        (8.5) 
Changes in the fair value adjustment 
 of hedged item/hedging instrument 
 used for recognising the hedge 
 ineffectiveness for the period             24.7       (32.5)     11.8       (11.6) 
 

The cumulative fair value adjustments of the hedging instrument comprise GBP0.6m (2021: GBP0.2m) recognised within derivative assets and GBP43.1m (2021: GBP8.7m) recognised within derivative liabilities.

   26.    Other assets 
 
                                  Group  Group  Company  Company 
                                  2022   2021    2022     2021 
                                  GBPm   GBPm    GBPm     GBPm 
Falling due within one year: 
Prepayments                         7.8    7.1      6.1      5.5 
Other assets                        1.8    0.9      2.0      0.9 
 
Falling due more than one year: 
Prepayments                         5.4    2.2      5.0      1.9 
                                   15.0   10.2     13.1      8.3 
--------------------------------  -----  -----  -------  ------- 
 
   27.    Deferred taxation asset 
 
                              Losses 
                              carried   Accelerated   Share-based  IFRS 9 transitional 
                              forward   depreciation    payments       adjustments      Others(1)  Total 
Group                          GBPm        GBPm          GBPm             GBPm            GBPm     GBPm 
At 1 January 2021                 0.9            0.4          3.1                  0.7      (0.4)    4.7 
Profit or loss 
 (charge)/credit                (0.4)            0.1          1.7                    -      (1.2)    0.2 
Transferred to corporation 
 tax liability                      -              -        (1.4)                    -          -  (1.4) 
Tax taken directly to 
 OCI                                -              -            -                    -        0.5    0.5 
Tax taken directly to 
 equity                             -              -          1.6                    -          -    1.6 
At 31 December 2021               0.5            0.5          5.0                  0.7      (1.1)    5.6 
Profit or loss 
 (charge)/credit(2)                 -          (0.5)          0.5                (0.1)        1.6    1.5 
Transferred to corporation 
 tax liability                      -              -            -                    -          -      - 
Tax taken directly to 
 OCI                                -              -            -                    -        0.1    0.1 
Tax taken directly to 
 equity                             -              -        (0.9)                    -          -  (0.9) 
At 31 December 2022               0.5              -          4.6                  0.6        0.6    6.3 
---------------------------  --------  -------------  -----------  -------------------  ---------  ----- 
 
   1. Others includes deferred taxation assets recognised on financial assets 
      classified as FVOCI, derivatives and short-term timing differences. 
 
   2. Includes GBP0.3m in respect of prior year deferred tax. 

In 2022, the profit or loss credit for deferred tax includes a credit of GBP0.2m from the corporation tax rate change (2021: credit of GBP0.4m).

As at 31 December 2022, the Group had GBP3.5m (2021: GBP3.5m) of losses for which a deferred tax asset has not been recognised as the Group does not expect sufficient future profits to be available to utilise the losses.

As at 31 December 2022, deferred tax assets of GBP2.3m (2021: GBP3.0m) are expected to be utilised within 12 months and GBP4.0m (2021: GBP2.6m) utilised after 12 months.

   1.  Deferred taxation asset (continued) 
 
                              Accelerated   Share-based  IFRS 9 transitional  Unpaid 
                              depreciation    payments       adjustments       bonus  Others(1)  Total 
Company                          GBPm          GBPm             GBPm           GBPm     GBPm     GBPm 
At 1 January 2021                      0.4          2.4                  0.3       -          -    3.1 
Profit or loss 
 (charge)/credit                     (0.1)          1.4                    -     0.2          -    1.5 
Transferred to corporation 
 tax liability                           -        (1.3)                    -       -          -  (1.3) 
Tax taken directly 
 to equity                               -          1.6                    -       -          -    1.6 
At 31 December 2021                    0.3          4.1                  0.3     0.2          -    4.9 
Profit or loss 
 (charge)/credit                     (0.4)          0.6                (0.1)   (0.2)        0.1      - 
Tax taken directly 
 to OCI                                  -            -                    -       -      (0.1)  (0.1) 
Tax taken directly 
 to equity                               -        (0.7)                    -       -          -  (0.7) 
At 31 December 2022                  (0.1)          4.0                  0.2       -          -    4.1 
---------------------------  -------------  -----------  -------------------  ------  ---------  ----- 
 
   1. Others includes deferred taxation assets recognised on financial assets 
      classified as FVOCI, derivatives and short-term timing differences. 

As at 31 December 2022, deferred tax assets of GBP1.9m (2021: GBP2.5m) are expected to be utilised within 12 months and GBP2.2m (2021: GBP2.4m) utilised after 12 months.

   28.    Property, plant and equipment 
 
                                                            Right of use 
                                                                assets 
                 Freehold 
                 land and     Leasehold      Equipment    Property   Other 
                 buildings   improvements   and fixtures   leases    leases  Total 
Group              GBPm         GBPm           GBPm         GBPm     GBPm    GBPm 
Cost 
At 1 January 
 2021                 19.2            3.0           13.8      13.1      1.3   50.4 
Additions(1)             -              -            2.6       0.6      0.1    3.3 
Disposals and 
 write-offs(2)       (2.8)          (0.1)          (1.3)     (0.5)    (0.2)  (4.9) 
Foreign 
 exchange 
 difference            0.1              -            0.1         -        -    0.2 
At 31 December 
 2021                 16.5            2.9           15.2      13.2      1.2   49.0 
Additions(1)           3.5            0.1            2.9       0.9      3.5   10.9 
Disposals and 
 write-offs(2)           -              -          (1.7)     (0.3)    (0.1)  (2.1) 
Foreign 
 exchange 
 difference              -              -            0.1         -        -    0.1 
At 31 December 
 2022                 20.0            3.0           16.5      13.8      4.6   57.9 
--------------  ----------  -------------  -------------  --------  -------  ----- 
 
Depreciation 
At 1 January 
 2021                  1.4            0.9            6.0       2.6      0.3   11.2 
Charged in 
 year(3)               0.9            0.2            2.9       1.5      0.1    5.6 
Disposals and 
 write-offs(2)       (0.8)          (0.1)          (1.3)     (0.5)    (0.2)  (2.9) 
At 31 December 
 2021                  1.5            1.0            7.6       3.6      0.2   13.9 
Charged in 
 year                  0.2            0.2            3.0       1.6      0.2    5.2 
Disposals and 
 write-offs(2)           -              -          (1.7)     (0.3)    (0.1)  (2.1) 
At 31 December 
 2022                  1.7            1.2            8.9       4.9      0.3   17.0 
--------------  ----------  -------------  -------------  --------  -------  ----- 
 
Net book value 
At 31 December 
 2022                 18.3            1.8            7.6       8.9      4.3   40.9 
--------------  ----------  -------------  -------------  --------  -------  ----- 
At 31 December 
 2021                 15.0            1.9            7.6       9.6      1.0   35.1 
 
   1. Additions include property leases modifications of GBP0.5m (2021: 
      GBP0.4m) of right of use assets. 
 
   2. In 2022, the Group wrote off fully depreciated assets of GBP2.1m. During 
      2021 the Group disposed of a property for proceeds of GBP2.0m and wrote 
      off fully depreciated assets of GBP2.9m. 
 
   3. 2021 includes GBP0.6m of impairment on property sold during the year 
      which is included in note 12 Integration costs. 
   1.  Property, plant and equipment (continued) 
 
                                                            Right of use 
                                                                assets 
                 Freehold 
                 land and     Leasehold      Equipment    Property   Other 
                 buildings   improvements   and fixtures   leases    leases  Total 
Company            GBPm         GBPm           GBPm         GBPm     GBPm    GBPm 
Cost 
At 1 January 
 2021                 11.5            2.5            7.8       5.5      0.1   27.4 
Additions(1)             -              -            1.4       0.6        -    2.0 
Disposals and 
 write-offs(2)       (2.8)          (0.1)          (1.2)     (0.5)        -  (4.6) 
At 31 December 
 2021                  8.7            2.4            8.0       5.6      0.1   24.8 
Additions(1)           3.5            0.1            2.2       0.4        -    6.2 
Disposals and 
 write-offs(2)           -              -          (1.6)     (0.3)    (0.1)  (2.0) 
At 31 December 
 2022                 12.2            2.5            8.6       5.7        -   29.0 
--------------  ----------  -------------  -------------  --------  -------  ----- 
Depreciation 
At 1 January 
 2021                  1.1            0.6            3.7       1.5        -    6.9 
Charged in 
 year(3)               0.8            0.2            1.6       0.6        -    3.2 
Disposals and 
 write-offs(2)       (0.8)          (0.1)          (1.2)     (0.5)        -  (2.6) 
At 31 December 
 2021                  1.1            0.7            4.1       1.6        -    7.5 
Charged in 
 year                  0.1            0.2            1.6       0.7        -    2.6 
Disposals and 
 write-offs              -              -          (1.6)     (0.3)    (0.1)  (2.0) 
At 31 December 
 2022                  1.2            0.9            4.1       2.0    (0.1)    8.1 
--------------  ----------  -------------  -------------  --------  -------  ----- 
 
Net book value 
At 31 December 
 2022                 11.0            1.6            4.5       3.7      0.1   20.9 
--------------  ----------  -------------  -------------  --------  -------  ----- 
At 31 December 
 2021                  7.6            1.7            3.9       4.0      0.1   17.3 
 
   1. Additions include property leases modifications of nil (2021: GBP0.4m) of 
      right of use assets. 
 
   2. In 2022, the Company wrote off fully depreciated assets of GBP2.0m. 
      During 2021 the Company disposed of a property for proceeds of GBP2.0m 
      and wrote off fully depreciated assets of GBP2.6m. 
 
   3. 2021 includes GBP0.6m of depreciation on property sold during the year 
      which is included in Integration cost. 
   29.    Intangible assets 
 
                                          Computer 
                                           software 
                             Development     and       Assets arising 
                                costs      licences   on Combination(2)  Total 
Group                           GBPm        GBPm            GBPm         GBPm 
Cost 
At 1 January 2021                    2.3       16.7                23.6   42.6 
Additions                            1.4        2.8                   -    4.2 
Disposals and write-offs(1)            -      (3.5)               (0.2)  (3.7) 
At 31 December 2021                  3.7       16.0                23.4   43.1 
Additions                            0.1        1.7                   -    1.8 
Disposals and write-offs(1)            -      (3.6)               (1.9)  (5.5) 
At 31 December 2022                  3.8       14.1                21.5   39.4 
---------------------------  -----------  ---------  ------------------  ----- 
 
 
Amortisation 
At 1 January 2021             0.1    9.1   12.8   22.0 
Charged in year               0.5    3.2    5.8    9.5 
Impairment in the year          -      -  (3.1)  (3.1) 
Disposals and write-offs(1)     -  (3.5)  (0.2)  (3.7) 
At 31 December 2021           0.6    8.8   15.3   24.7 
Charged in year               0.7    3.2    4.3    8.2 
Disposals and write-offs(1)     -  (3.6)  (1.9)  (5.5) 
At 31 December 2022           1.3    8.4   17.7   27.4 
----------------------------  ---  -----  -----  ----- 
 
Net book value 
At 31 December 2022           2.5    5.7    3.8   12.0 
At 31 December 2021           3.1    7.2    8.1   18.4 
 
   1. During the year the Group wrote off fully amortised assets. 
 
   2. Assets arising on Combination comprise broker relationships of GBP2.0m 
      (2021: GBP5.0m), technology of GBP0.4m (2021: GBP1.9m), brand name of 
      GBP0.3m (2021: GBP0.8m) and banking licence of nil (2021: GBP0.4m). The 
      carrying value of the intangible assets are reviewed each reporting 
      period, no impairment reversal (2021: GBP3.1m impairment reversal) was 
      recognised in relation to broker relationships due to less severe impacts 
      of the COVID-19 pandemic than originally estimated. 

The Directors have considered the carrying value of intangible assets and determined that there are no indications of impairment at the year end.

   1.  Intangible assets (continued) 
 
                              Development  Computer software 
                                 costs        and licences    Total 
Company                          GBPm            GBPm         GBPm 
Cost 
At 1 January 2021                       -               14.7   14.7 
Additions                             1.4                2.2    3.6 
Disposals and write-offs(1)             -              (2.7)  (2.7) 
At 31 December 2021                   1.4               14.2   15.6 
Additions                             0.1                1.3    1.4 
Disposals and write-offs(1)             -              (3.3)  (3.3) 
At 31 December 2022                   1.5               12.2   13.7 
----------------------------  -----------  -----------------  ----- 
 
Amortisation 
At 1 January 2021                       -                7.7    7.7 
Charged in year                         -                2.9    2.9 
Disposals and write-offs(1)             -              (2.7)  (2.7) 
At 31 December 2021                     -                7.9    7.9 
Charged in year                         -                2.6    2.6 
Disposals and write-offs(1)             -              (3.3)  (3.3) 
At 31 December 2022                     -                7.2    7.2 
----------------------------  -----------  -----------------  ----- 
 
Net book value 
At 31 December 2022                   1.5                5.0    6.5 
At 31 December 2021                   1.4                6.3    7.7 
 
   1. During the year the Company wrote off fully amortised assets. 
   1. 
   30.    Investments in subsidiaries, intercompany loans and transactions with related parties 

The Group

The balance between the Group and its ultimate parent at the reporting date is summarised in the table below:

 
                    Intercompany       Intercompany 
                   loans receivable   loans receivable 
                        2022               2021 
Group                   GBPm               GBPm 
At 1 January                    0.6                  - 
Additions                       2.1                0.6 
Repayments                    (1.9)                  - 
At 31 December                  0.8                0.6 
 

The transactions with OSBG during the year include GBP2.1m of additions in relation to costs on shares repurchased funded by the Company. Repayments of GBP1.9m comprise GBP1.6m of cash received on behalf of OSBG from issuing shares under SAYE and GBP0.3m of tax losses surrendered to the Company (2021: additions comprised GBP1.4m transaction costs for the issuance of AT1 securities funded by the Company and repayments of GBP0.8m comprised cash received on behalf of OSBG from issuing shares under SAYE).

The Company

The balances between the Company, its parent and its subsidiaries at the reporting date are summarised in the table below:

 
                         Investment       Intercompany      Intercompany 
                       in subsidiaries   loans receivable   loans payable 
Company                     GBPm              GBPm              GBPm 
At 1 January 2021                708.9            2,428.4          (37.9) 
Additions                            -               85.7           (0.2) 
Repayments                           -            (126.6)             4.9 
At 31 December 2021              708.9            2,387.5          (33.2) 
Additions                          3.2              177.3           (2.7) 
Repayments                           -             (33.1)             2.6 
Impairment                       (1.3)                  -               - 
At 31 December 2022              710.8            2,531.7          (33.3) 
--------------------  ----------------  -----------------  -------------- 
 

The Group and the Company assesses intercompany loans receivable for impairment. The Company recognised GBP1.3m of impairment in investment in subsidiaries during the year (2021: nil). The investment in Prestige Finance Limited (PFL) has been impaired down to PFL's share capital value following the cessation of trade in PFL. The investment in Interbay Group Holdings Limited (IGHL) impaired down to the net asset value as IGHL is being considered for dissolution.

Investments in subsidiaries are financial assets and intercompany loans are financial assets and liabilities, all carried at amortised cost.

   1. Investments in subsidiaries, intercompany loans and transactions with 
      related parties (continued) 

A list of the Company's direct subsidiaries for 2022 is shown below:

 
At 31 December 2022 
                                                    Registered 
Direct investments            Activity              office           Ownership 
Charter Court Financial 
 Services Group Plc           Holding company       Charter Court         100% 
Easioption Limited            Holding company       Reliance House        100% 
Guernsey Home Loans Limited   Mortgage provider     Reliance House        100% 
Guernsey Home Loans Limited 
 (Guernsey)                   Mortgage provider     Guernsey              100% 
Heritable Development         Mortgage originator 
 Finance Limited               and servicer         Reliance House        100% 
Interbay Group Holdings 
 Limited                      Holding company       Reliance House        100% 
Jersey Home Loans Limited     Mortgage provider     Reliance House        100% 
Jersey Home Loans Limited 
 (Jersey)                     Mortgage provider     Jersey                100% 
                              Back office 
OSB India Private Limited      processing           India                 100% 
                              Mortgage originator 
Prestige Finance Limited       and servicer         Reliance House        100% 
Reliance Property Loans 
 Limited                      Mortgage provider     Reliance House        100% 
Rochester Mortgages Limited   Mortgage provider     Reliance House        100% 
                              Land lease 
WSE Bourton Road Limited       investment           OSB House             100% 
 

The Company holds ordinary shares in all its direct subsidiaries.

OSB India Private Limited is owned 70.28% by the Company, 29.72% by Easioption Limited and 0.001% by Reliance Property Loans Limited.

   1.  Investments in subsidiaries, intercompany loans and transactions with 
      related parties (continued) 

A list of the Company's indirect subsidiaries for 2022 is shown below:

 
At 31 December 2022 
                                                     Registered 
Indirect investments      Activity                   office          Ownership 
5D Finance Limited        Mortgage servicer          Reliance House       100% 
Broadlands Finance        Mortgage administration 
 Limited                   services                  Charter Court        100% 
Canterbury Finance No.2                              Churchill 
 plc                      Special purpose vehicle    Place                   - 
Canterbury Finance No.3                              Churchill 
 plc                      Special purpose vehicle    Place                   - 
Canterbury Finance No.4                              Churchill 
 plc                      Special purpose vehicle    Place                   - 
Canterbury Finance No.5                              Churchill 
 plc                      Special purpose vehicle    Place                   - 
Charter Court Financial   Mortgage lending 
 Services Limited          and deposit taking        Charter Court        100% 
Charter Mortgages         Mortgage administration 
 Limited                   and analytical services   Charter Court        100% 
                                                     Churchill 
CMF 2020-1 plc            Special purpose vehicle    Place                   - 
Exact Mortgage Experts 
 Limited                  Group service company      Charter Court        100% 
Inter Bay Financial I 
 Limited                  Holding company            Reliance House       100% 
Inter Bay Financial II 
 Limited                  Holding company            Reliance House       100% 
InterBay Asset Finance    Asset finance and 
 Limited                   mortgage provider         Reliance House       100% 
Interbay Funding, Ltd     Mortgage servicer          Reliance House       100% 
Interbay Holdings Ltd     Holding company            Reliance House       100% 
Interbay ML, Ltd          Mortgage provider          Reliance House       100% 
 

All investments in subsidiaries are of ordinary shares.

Special purpose vehicles which the Group controls are treated as subsidiaries for accounting purposes.

All of the entities listed above have been consolidated into the Group's consolidated financial statements.

All of the above investments are reviewed annually for impairment. Based on assessment of the future cash flows of each entity no impairment has been recognised.

   1.  Investments in subsidiaries, intercompany loans and transactions with 
      related parties (continued) 

A list of the Company's direct subsidiaries for 2021 is shown below:

 
At 31 December 2021 
                                                    Registered 
Direct investments            Activity              Office           Ownership 
Charter Court Financial 
 Services Group Plc           Holding company       Charter Court         100% 
Easioption Limited            Holding company       Reliance House        100% 
Guernsey Home Loans Limited   Mortgage provider     Reliance House        100% 
Guernsey Home Loans Limited 
 (Guernsey)                   Mortgage provider     Guernsey              100% 
Heritable Development         Mortgage originator 
 Finance Limited               and servicer         Reliance House        100% 
Interbay Group Holdings 
 Limited                      Holding company       Reliance House        100% 
Jersey Home Loans Limited     Mortgage provider     Reliance House        100% 
Jersey Home Loans Limited 
 (Jersey)                     Mortgage provider     Jersey                100% 
                              Back office 
OSB India Private Limited      processing           India                 100% 
                              Mortgage originator 
Prestige Finance Limited       and servicer         Reliance House        100% 
Reliance Property Loans 
 Limited                      Mortgage provider     Reliance House        100% 
Rochester Mortgages Limited   Mortgage provider     Reliance House        100% 
 
   1. Investments in subsidiaries, intercompany loans and transactions with 
      related parties (continued) 

A list of the Company's indirect subsidiaries for 2021 is shown below:

 
At 31 December 2021 
                                                     Registered 
Indirect investments      Activity                   office          Ownership 
5D Finance Limited        Mortgage servicer          Reliance House       100% 
Broadlands Finance        Mortgage administration 
 Limited                   services                  Charter Court        100% 
Canterbury Finance No.2                              Churchill 
 plc                      Special purpose vehicle    Place                   - 
Canterbury Finance No.3                              Churchill 
 plc                      Special purpose vehicle    Place                   - 
Canterbury Finance No.4                              Churchill 
 plc                      Special purpose vehicle    Place                   - 
Charter Court Financial   Mortgage lending 
 Services Limited          and deposit taking        Charter Court        100% 
Charter Mortgages         Mortgage administration 
 Limited                   and analytical services   Charter Court        100% 
                                                     Churchill 
CMF 2020-1 plc            Special purpose vehicle    Place                   - 
CML Warehouse Number                                 Churchill 
 2 Limited                Special purpose vehicle    Place                   - 
Exact Mortgage Experts 
 Limited                  Group service company      Charter Court        100% 
Inter Bay Financial I 
 Limited                  Holding company            Reliance House       100% 
Inter Bay Financial II 
 Limited                  Holding company            Reliance House       100% 
InterBay Asset Finance    Asset finance and 
 Limited                   mortgage provider         Reliance House       100% 
Interbay Funding, Ltd     Mortgage servicer          Reliance House       100% 
Interbay Holdings Ltd     Holding company            Reliance House       100% 
Interbay ML, Ltd          Mortgage provider          Reliance House       100% 
 

The following are the registered offices of the subsidiaries:

Charter Court -- 2 Charter Court, Broadlands, Wolverhampton, WV10 6TD

Churchill Place -- 5 Churchill Place, 10(th) Floor, London, E14 5HU

Guernsey -- 1(st) Floor, Tudor House, Le Bordage, St Peter Port, Guernsey, GY1 1DB

Great St. Helen's, London -- 35 Great St. Helen's, London, EC3A 6AP

India -- Salarpuria Magnificia No. 78, 9(th) & 10(th) floor, Old Madras Road, Bangalore, India, 560016.

Jersey -- 26 New Street, St Helier, Jersey, JE2 3RA

OSB House -- Quayside, Chatham Maritime, Chatham, England, ME4 4QZ

Reliance House -- Reliance House, Sun Pier, Chatham, Kent, ME4 4ET

   1.  Investments in subsidiaries, intercompany loans and transactions with 
      related parties (continued) 

In 2021, the Group issued GBP150.0m of Fixed Rate Resetting Perpetual Subordinated Securities to OSBG. Included within this was GBP90.0m of Fixed Rate Resetting Perpetual Subordinated Securities issued by the Company to OSBG. For further details see note 40.

The transactions between the Company, its parent and its subsidiaries are disclosed below:

 
                                              2022                        2021 
                                     Charged                     Charged 
                                      by/(to)                     by/(to) 
                                    the Company    Balance      the Company    Balance 
                                    during the    due to/(by)   during the    due to/(by) 
                                       year       the Company      year       the Company 
                                       GBPm          GBPm          GBPm          GBPm 
Parent Company 
OSB GROUP PLC                                 -           0.8             -           0.6 
Direct investments 
Easioption Limited                            -           0.5             -           0.5 
Guernsey Home Loans Limited                 0.1           6.8           0.1           7.7 
Guernsey Home Loans Limited 
 (Guernsey)                                 0.2          12.3           0.2          15.5 
Heritable Development Finance 
 Limited                                  (1.9)         (1.2)         (1.5)         (0.7) 
Jersey Home Loans Limited                     -           1.0             -           2.0 
Jersey Home Loans Limited 
 (Jersey)                                   1.3          69.4           1.2          88.6 
OSB India Private Limited                (13.3)           9.1         (9.5)           4.6 
Prestige Finance Limited                      -         (0.2)         (0.2)           0.2 
Reliance Property Loans Limited               -           2.4             -           2.8 
Interbay Group Holdings Limited               -         (0.9)             -             - 
Indirect investments 
Charter Court Financial Services 
 Limited                                   19.4         (0.7)           9.0           1.1 
Exact Mortgage Experts Limited            (0.4)           2.5         (0.5)             - 
Charter Mortgages Limited                     -         (0.4)             -         (0.1) 
Broadlands Finance Limited                    -         (0.1)             -           0.1 
5D Finance Limited                          0.6          39.4           0.4          46.4 
Canterbury Finance No.1 plc                   -             -             -             - 
Inter Bay Financial I Limited               0.3          20.0           0.2          19.7 
Inter Bay Financial II Limited                -         (5.6)         (0.1)         (5.6) 
InterBay Asset Finance Limited              2.8         169.6           1.2         133.8 
Interbay Funding, Ltd                     (0.4)        (24.2)         (0.8)        (26.8) 
Interbay ML, Ltd                           36.1       2,197.9          24.0       2,063.9 
                                           44.8       2,498.4          23.7       2,354.3 
                                                               ------------  ------------ 
 

In addition to the above subsidiaries, the Company had transactions with Kent Reliance Provident Society (KRPS), one of its founding shareholders. KRPS ran member engagement forums for the Company. In exchange, the Company provided KRPS with various services including IT, finance and other support functions. KRPS was placed into liquidation on 25 July 2022. During the year the Company was charged for services provided by KRPS amounting to less than GBP0.1m (2021: GBP0.1m). As at 31 December 2022, KRPS had no deposit with the Company (2021: GBP0.2m).

   31.    Amounts owed to credit institutions 
 
                                  Group    Group   Company  Company 
                                  2022     2021     2022     2021 
                                  GBPm     GBPm     GBPm     GBPm 
BoE TFSME                        4,232.0  4,203.1  2,395.0  2,378.6 
BoE ILTR                           300.9        -        -        - 
Commercial repo                     10.2      0.5      0.1        - 
Loans from credit institutions       0.1      0.6        -        - 
                                 4,543.2  4,204.2  2,395.1  2,378.6 
Cash collateral and margin 
 received                          549.7    115.4    173.4     42.1 
                                 5,092.9  4,319.6  2,568.5  2,420.7 
-------------------------------  -------  -------  -------  ------- 
 
   32.    Amounts owed to retail depositors 

The table below shows the Group's retail depositors by operating segment, where the OSB segment also represents the Company's retail depositors:

 
                                  2022                         2021 
                         OSB      CCFS     Total      OSB     CCFS     Total 
                         GBPm     GBPm      GBPm     GBPm     GBPm      GBPm 
Fixed rate deposits     8,085.9  5,899.6  13,985.5  6,221.7  4,703.4  10,925.1 
Variable rate 
 deposits               3,046.3  2,724.0   5,770.3  3,517.7  3,083.6   6,601.3 
                       11,132.2  8,623.6  19,755.8  9,739.4  7,787.0  17,526.4 
---------------------                               -------  -------  -------- 
 
   33.     Amounts owed to other customers 
 
                         Group  Group  Company  Company 
                         2022   2021    2022     2021 
                         GBPm   GBPm    GBPm     GBPm 
Fixed rate deposits      100.9   50.3      0.5      5.7 
Variable rate deposits    12.2   42.3        -        - 
                         113.1   92.6      0.5      5.7 
 
   34.     Debt securities in issue 
 
                                       Group  Group 
                                       2022   2021 
                                       GBPm   GBPm 
Asset-backed loan notes at 
 amortised cost                        265.9  460.3 
 
 
Amount due for settlement after 12 
 months                                265.9  460.3 
                                       265.9  460.3 
  -----------------------------------  -----  ----- 
 
   1.  Debt securities in issue (continued) 

The asset-backed loan notes are secured on fixed and variable rate mortgages and are redeemable in part from time to time, but such redemptions are mainly from the net principal received from borrowers in respect of underlying mortgage assets. The maturity date of the funds matches the contractual maturity date of the underlying mortgage assets. The Group expects that a large proportion of the underlying mortgage assets, and therefore these notes, will be repaid within five years.

Where the Group own the call rights for a transaction, they may repurchase the asset-backed loan notes on any interest payment date on or after the call dates, or on any interest payment date when the current balance of the mortgages outstanding is less than or equal to 10% of the principal amount outstanding on the loan notes on the date they were issued.

Interest is payable at fixed margins above SONIA.

As at 31 December 2022, notes were issued through the following funding vehicles:

 
                                Group  Group 
                                2022   2021 
                                GBPm   GBPm 
CMF 2020-1 plc                  141.8  199.8 
Canterbury Finance No.3 plc      21.0   76.9 
Canterbury Finance No.4 plc     103.1  183.6 
                                265.9  460.3 
  ----------------------------  -----  ----- 
 
   35.    Lease liabilities 
 
                    Group  Group  Company  Company 
                    2022   2021    2022     2021 
                    GBPm   GBPm    GBPm     GBPm 
At 1 January         10.7   11.7      3.9      3.9 
New leases            0.9    0.7      0.4      0.6 
Lease termination       -  (0.1)        -        - 
Lease repayments    (1.9)  (1.9)    (0.8)    (0.7) 
Interest accruals     0.2    0.3      0.1      0.1 
At 31 December        9.9   10.7      3.6      3.9 
------------------  -----  -----  -------  ------- 
 

During the year, the Group incurred expenses of GBP0.3m (2021: GBP0.2m) in relation to short-term leases

   36.    Other liabilities 
 
                               Group  Group  Company  Company 
                               2022   2021    2022     2021 
                               GBPm   GBPm    GBPm     GBPm 
Falling due within one year: 
Accruals                        28.0   23.1     18.6     13.1 
Deferred income                  0.6    0.9      0.6      0.9 
Other creditors                 10.1    5.5      4.7      3.3 
                                38.7   29.5     23.9     17.3 
-----------------------------  -----  -----  -------  ------- 
 
   37.    Provisions and contingent liabilities 

The Financial Services Compensation Scheme (FSCS) provides protection of deposits for the customers of authorised financial services firms, should a firm collapse. FSCS protects retail deposits of up to GBP85k for single account holders and GBP170k for joint holders. As OSB and CCFS both hold banking licences, the full FSCS protection is available to customers of each Bank.

The compensation paid out to consumers is initially funded through loans from the BoE and HM Treasury. In order to repay the loans and cover its costs, the FSCS charges levies on firms regulated by the PRA and the Financial Conduct Authority (FCA). The Group is among those firms and pays the FSCS a levy based on its share of total UK deposits.

The Group has reviewed its current exposure to Payment Protection Insurance (PPI) claims, following the FCA deadline for PPI claims on 29 August 2019 and has reduced its provision to less than GBP0.1m as at 31 December 2022 (2021: GBP0.3m).

The Group has released its provision for conduct related exposures of GBP1.2m following completion of an internal review.

An analysis of the Group's and Company's FSCS and other provisions is presented below:

 
                                        2022                                             2021 
                                                ECL on                                           ECL on 
                         Other regulatory       undrawn                   Other regulatory       undrawn 
                  FSCS      provisions      loan facilities  Total  FSCS     provisions      loan facilities  Total 
Group             GBPm         GBPm              GBPm        GBPm   GBPm        GBPm              GBPm        GBPm 
At 1 January        0.1               1.5               0.4    2.0   0.1               1.5               0.2    1.8 
(Credit)/charge   (0.1)             (1.5)                 -  (1.6)     -                 -               0.2    0.2 
At 31 December        -                 -               0.4    0.4   0.1               1.5               0.4    2.0 
----------------  -----  ----------------  ----------------  -----  ----  ----------------  ----------------  ----- 
 
   1. Provisions and contingent liabilities (continued) 
 
                                        2022                                             2021 
                                                ECL on                                           ECL on 
                         Other regulatory       undrawn                   Other regulatory       undrawn 
                  FSCS      provisions      loan facilities  Total  FSCS     provisions      loan facilities  Total 
Company           GBPm         GBPm              GBPm        GBPm   GBPm        GBPm              GBPm        GBPm 
At 1 January        0.1               1.4               0.4    1.9   0.1               1.4               0.1    1.6 
(Credit)/charge   (0.1)             (1.4)             (0.3)  (1.8)     -                 -               0.3    0.3 
At 31 December        -                 -               0.1    0.1   0.1               1.4               0.4    1.9 
----------------  -----  ----------------  ----------------  -----  ----  ----------------  ----------------  ----- 
 

In January 2020, the Group was contacted by the FCA in connection with a multi-firm thematic review into forbearance measures adopted by lenders in respect of a portion of the mortgage market. The Group has responded to information requests from the FCA. It is not possible to reliably predict or estimate the outcome of the review and therefore its financial effect, if any, on the Group.

   38.    Deferred taxation liability 

The deferred tax liability recognised on the Combination relates to the timing differences of the recognition of assets and liabilities at fair value, where the fair values will unwind in future periods in line with the underlying asset or liability. The deferred tax liability has been measured using the relevant rates for the expected periods of utilisation.

 
                            CCFS Combination 
Group                             GBPm 
At 1 January 2021                       48.3 
Profit or loss credit                  (8.5) 
At 31 December 2021                     39.8 
Profit or loss credit                 (17.5) 
At 31 December 2022                     22.3 
-------------------------- 
 

In 2022, the profit or loss credit includes GBP4.7m impact of the corporation tax rate change (2021: a debit of GBP5.6m).

As at 31 December 2022 deferred tax liabilities of GBP5.6m (2021: GBP17.5m) are expected to be due within 12 months and GBP16.7m (2021: GBP22.3m) due after 12 months.

   39.     Subordinated liabilities 

The Group's and Company's outstanding subordinated liabilities are summarised below:

 
                                           Group and Company  Group and Company 
                                                 2022               2021 
                                                 GBPm               GBPm 
Linked to LIBOR: 
 Floating rate subordinated loans 2022 
  (LIBOR +2%)                                              -                0.1 
Fixed rate: 
 Subordinated liabilities 2024 
  (7.45%)                                                  -               10.2 
                                                           -               10.3 
  ---------------------------------------  -----------------  ----------------- 
 

The table below shows a reconciliation of the Group's subordinated liabilities during the year:

 
                      Group and Company  Group and Company 
                            2022               2021 
                            GBPm               GBPm 
At 1 January                       10.3               10.5 
Repayment of debt                (10.3)              (0.2) 
At 31 December                        -               10.3 
--------------------  -----------------  ----------------- 
 

During the year the fixed rate subordinated liabilities were fully repaid at a premium of GBP0.7m, which is recognised in interest payable and similar charges.

The LIBOR linked subordinated liabilities were redeemed in September 2022.

   40.    Perpetual Subordinated Bonds 
 
                            Group and Company  Group and Company 
                                  2022               2021 
                                  GBPm               GBPm 
Sterling PSBs (4.6007%)                  15.2               15.2 
 

The bonds are listed on the London Stock Exchange.

The 4.6007% bonds were issued with no discretion over the payment of interest and may not be settled in the Group's own equity. They are therefore classified as financial liabilities. The coupon rate is 4.6007% until the next reset date on 27 August 2024.

   41.    Reconciliation of cash flows for financing activities 

The tables below show a reconciliation of the Group's and Company's liabilities classified as financing activities within the Statement of Cash Flows:

 
               Amounts owed 
                 to credit    Debt securities  Subordinated 
                institutions      in issue      liabilities     PSBs 
                 (see note       (see note       (see note    (see note 
                    31)             34)             39)          40)       Total 
Group              GBPm            GBPm            GBPm         GBPm       GBPm 
               (Restated)(1) 
At 1 January 
 2021                3,570.2            421.9          10.5        37.6    4,040.2 
Cash 
movements: 
Principal 
 drawdowns(1)        4,747.6            195.6             -           -    4,943.2 
Principal 
 repayments        (4,113.7)          (159.5)         (0.2)      (22.0)  (4,295.4) 
Interest paid          (4.4)            (1.6)         (0.8)       (1.6)      (8.4) 
Non-cash 
movements: 
Interest 
 charged                 4.5              3.9           0.8         1.2       10.4 
At 31 
 December 
 2021(1)             4,204.2            460.3          10.3        15.2    4,690.0 
Cash 
movements: 
Principal 
 drawdowns             429.5                -             -           -      429.5 
Principal 
 repayments          (120.5)          (193.6)        (10.1)           -    (324.2) 
Interest paid         (34.8)            (8.5)         (1.3)       (0.7)     (45.3) 
Non-cash 
movements: 
Interest 
 charged                64.8              7.7           1.1         0.7       74.3 
At 31 
 December 
 2022                4,543.2            265.9             -        15.2    4,824.3 
               -------------  ---------------  ------------  ----------  --------- 
 
   1. 2021 figures restated see note 1 b) for further details. 
   1. Reconciliation of cash flows for financing activities (continued) 
 
               Amounts owed 
                 to credit                  Subordinated 
                institutions  Deemed Loans   liabilities     PSBs 
                 (see note      (see note     (see note    (see note 
                    31)            20)           39)          40)       Total 
Company            GBPm           GBPm          GBPm         GBPm       GBPm 
               (Restated)(1) 
At 1 January 
 2021                1,900.5          66.2          10.5        37.6    2,014.8 
Cash 
movements: 
Principal 
 drawdowns(1)        2,923.1         198.4             -           -    3,121.5 
Principal 
 repayments        (2,445.1)       (121.8)         (0.2)      (22.0)  (2,589.1) 
Interest paid          (2.2)             -         (0.8)       (1.6)      (4.6) 
Non-cash 
movements: 
Interest 
 charged                 2.3             -           0.8         1.2        4.3 
At 31 
 December 
 2021(1)             2,378.6         142.8          10.3        15.2    2,546.9 
Cash 
movements: 
Principal 
 drawdowns             120.0             -             -           -      120.0 
Principal 
 repayments          (120.0)       (174.0)        (10.1)           -    (304.1) 
Interest paid         (19.4)         (4.1)         (1.3)       (0.7)     (25.5) 
Non-cash 
movements: 
Interest 
 charged                35.9           4.1           1.1         0.7       41.8 
At 31 
 December 
 2022                2,395.1        (31.2)             -        15.2    2,379.1 
               -------------  ------------  ------------  ----------  --------- 
 
   1. 2021 figures restated see note 1 b) for further details. 
   42.    Share capital 
 
                                      Number of 
                                   shares authorised  Nominal 
                                       and fully       value   Premium 
Ordinary shares of GBP0.01 each          paid           GBPm     GBPm 
At 31 December 2021 and 2022             447,304,198      4.5        - 
 

The holders of ordinary shares are entitled to receive dividends as declared from time to time, and are entitled to one vote per share at meetings of the Company. All ordinary shares rank equally with regard to the Company's residual assets.

All ordinary shares issued in the current and prior year were fully paid.

   43.    Other reserves 

The Group's and Company's other reserves are as follows:

 
                       Group  Group  Company  Company 
                       2022   2021    2022     2021 
                       GBPm   GBPm    GBPm     GBPm 
Distributable: 
Share-based payment     13.3   11.7     10.9      9.4 
Capital contribution       -    1.7        -        - 
FVOCI                    0.3    0.6      0.2        - 
Foreign exchange       (1.3)  (1.1)        -        - 
AT1 securities         150.0  150.0     90.0     90.0 
                       162.3  162.9    101.1     99.4 
---------------------  -----  -----  -------  ------- 
 

FVOCI reserve

The FVOCI reserve represents the cumulative net change in the fair value of investment securities measured at FVOCI.

Foreign exchange reserve

The foreign exchange reserve relates to the revaluation of the Group's Indian subsidiary, OSB India Private Limited.

AT1 Securities

On 5 October 2021, OSBG issued in total GBP150.0m of new AT1 securities, GBP90.0m issued by the Company and GBP60.0m issued by Charter Court Financial Services Limited. AT1 securities comprise GBP150.0m of Fixed Rate Resetting Perpetual Subordinated Contingent Convertible Securities that qualify as AT1 capital under CRD IV. The securities will be subject to full conversion into ordinary shares of OSBG in the event that the Group's Common Equity Tier 1 (CET1) capital ratio falls below 7%.The securities will pay interest at a rate of 6% per annum until the first reset date of 7 April 2027, with the reset interest rate equal to 539.3 basis points over the 5-year Gilt Rate (benchmark gilt) for such a period. Interest is paid semi-annually in April and October. OSBG may, at any time, cancel any interest payment at its full discretion and must cancel interest payments in certain circumstances specified in the terms and conditions of the securities. The securities are perpetual with no fixed redemption date.

OSBG may, in its discretion and subject to satisfying certain conditions, redeem all (but not some) of the AT1 securities at the principal amount outstanding plus any accrued but unpaid interest from the first reset date and on any interest payment date thereafter.

   44.     Financial commitments and guarantees 
   1. The Group did not have any contracted or anticipated capital expenditure 
      commitments not provided for as at 31 December 2022 (2021: nil). 
 
   2. The Group's minimum lease commitments under operating leases not subject 
      to IFRS 16 are summarised in the table below: 
 
                                  Group  Group  Company  Company 
                                  2022   2021    2022     2021 
                                  GBPm   GBPm    GBPm     GBPm 
Land and buildings: due within: 
One year                            0.3      -      0.1        - 
Two to five years                   0.3      -        -        - 
                                    0.6      -      0.1        - 
--------------------------------  -----  -----  -------  ------- 
 
   1. Undrawn loan facilities: 
 
                  Group    Group   Company  Company 
                  2022     2021     2022     2021 
                  GBPm     GBPm     GBPm     GBPm 
OSB mortgages      741.6    706.4    559.1    577.5 
CCFS mortgages     455.1    434.5        -        - 
Asset finance       15.5     14.4        -        - 
                 1,212.2  1,155.3    559.1    577.5 
---------------  -------  -------  -------  ------- 
 

Undrawn loan facilities are approved loan applications which have not yet been exercised. They are payable on demand and are usually drawn down or expire within three months.

   1. The Group did not have any issued financial guarantees as at 31 December 
      2022 (2021: nil). 
   45.     Risk management 

Overview

Financial instruments form the vast majority of the Group's and Company's assets and liabilities. The Group manages risk on a consolidated basis and risk disclosures that follow are provided on this basis.

Types of financial instrument

Financial instruments are a broad definition which includes financial assets, financial liabilities and equity instruments. The main financial assets of the Group are loans to customers and liquid assets, which in turn consist of cash in the BoE call accounts, call accounts with other credit institutions, RMBS and UK sovereign debt. These are funded by a combination of financial liabilities and equity instruments. Financial liability funding comes predominantly from retail deposits and drawdowns under the BoE TFSME and ILTR, supported by debt securities, wholesale and other funding. Equity instruments include own shares and AT1 securities meeting the equity classification criteria. The Group's main activity is mortgage lending; it raises funds or invests in particular types of financial assets to meet customer demand and manage the risks arising from its operations. The Group does not trade in financial instruments for speculative purposes.

The Group uses derivative instruments to manage its financial risks. Derivative financial instruments (derivatives) are financial instruments whose value changes in response to changes in underlying variables such as interest rates. The most common derivatives are futures, forwards and swaps. Of these, the Group only uses swaps.

Derivatives are used by the Group solely to reduce (hedge) the risk of loss arising from changes in market rates. Derivatives are not used for speculative purposes.

Types of derivatives and uses

The derivative instruments used by the Group in managing its risk exposures are interest rate swaps. Interest rate swaps convert fixed interest rates to floating or vice versa. As with other derivatives, the underlying product is not sold and payments are based on notional principal amounts.

Unhedged fixed rate liabilities create the risk of paying above-the-market rate if interest rates subsequently decrease. Unhedged fixed rate mortgages and liquid assets bear the opposite risk of income below-the-market rate when rates go up. While fixed rate assets and liabilities naturally hedge each other to a certain extent, this hedge is usually never perfect because of maturity mismatches and principal amounts.

The Group uses swaps to convert its instruments, such as mortgages, deposits and liquid assets, from fixed or base rate-linked rates to reference linked variable rates. This ensures a guaranteed margin between the interest income and interest expense, regardless of changes in the market rates.

Types of risk

The principal financial risks to which the Group is exposed are credit, liquidity and market risks, the latter comprising interest and exchange rate risk. In addition to financial risks, the Group is exposed to various other risks, most notably operational, conduct and compliance/regulatory, which are covered in the Risk review on pages 30 to 60.

   1. Risk management (continued) 

Credit risk

Credit risk is the risk that losses may arise as a result of the Group's borrowers or market counterparties failing to meet their obligations to repay.

The Group has adopted the Standardised Approach for assessment of credit risk regulatory capital requirements. This approach considers risk weightings as defined under Basel II and Basel III principles.

The classes of financial instruments to which the Group is most exposed are loans and advances to customers, loans and advances to credit institutions, cash in the BoE call account, call and current accounts with other credit institutions and investment securities. The maximum credit risk exposure equals the total carrying amount of the above categories plus off-balance sheet undrawn committed mortgage facilities.

The change, during the period and cumulatively, in the fair value of investments in debt securities and loans and advances to customers at FVOCI and FVTPL that is attributable to changes in credit risk is not material.

Credit risk -- loans and advances to customers

Credit risk associated with mortgage lending is largely driven by the housing market and level of unemployment. A recession and/or high interest rates could cause pressure within the market, resulting in rising levels of arrears and repossessions.

All loan applications are assessed with reference to the Group's Lending Policy. Changes to the policy are approved by the Group Risk Committee, with mandates set for the approval of loan applications.

The Group Credit Committee and ALCO regularly monitor lending activity, taking appropriate actions to reprice products and adjust lending criteria in order to control risk and manage exposure. Where necessary and appropriate, changes to the Lending Policy are recommended to the Group Risk Committee.

The following tables show the Group's and Company's maximum exposure to credit risk and the impact of collateral held as security, capped at the gross exposure amount, by impairment stage. Capped collateral excludes the impact of forced sale discounts and costs to sell. The collateral value is determined by indexing against House Price Index data.

 
                                                 2022 
                     OSB                         CCFS                         Total 
                           Capped                       Capped                       Capped 
         Gross carrying   collateral  Gross carrying   collateral  Gross carrying   collateral 
             amount          held         amount          held         amount          held 
Group         GBPm          GBPm           GBPm          GBPm           GBPm          GBPm 
Stage 1        10,346.8     10,320.4         8,375.5      8,374.4        18,722.3     18,694.8 
Stage 
 2(1)           2,509.7      2,508.5         1,907.4      1,907.1         4,417.1      4,415.6 
Stage 3           349.7        319.2           156.0        156.0           505.7        475.2 
Stage 3 
 (POCI)            38.5         37.5            44.5         44.4            83.0         81.9 
               13,244.7     13,185.6        10,483.4     10,481.9        23,728.1     23,667.5 
-------  --------------  -----------  --------------  -----------  --------------  ----------- 
 
   1. The increase in balance of accounts in Stage 2 is due to the increased 
      credit risk from heightened cost of living and cost of borrowing. For 
      further detail relating to movements by stage see the risk review section 
      on pages 30 to 60. 
   1. Risk management (continued) 
 
                                                 2021 
                     OSB                         CCFS                         Total 
                                      --------------------------- 
                           Capped                       Capped                       Capped 
         Gross carrying   collateral  Gross carrying   collateral  Gross carrying   collateral 
             amount          held         amount          held         amount          held 
Group         GBPm          GBPm           GBPm          GBPm           GBPm          GBPm 
Stage 1        10,502.7     10,478.1         7,685.7      7,684.6        18,188.4     18,162.7 
Stage 2         1,143.8      1,141.9         1,269.8      1,269.7         2,413.6      2,411.6 
Stage 3           365.6        337.9            99.1         99.1           464.7        437.0 
Stage 3 
 (POCI)            45.2         43.6            52.2         52.2            97.4         95.8 
               12,057.3     12,001.5         9,106.8      9,105.6        21,164.1     21,107.1 
-------  --------------  -----------  --------------  -----------  --------------  ----------- 
 

The Group's main form of collateral held is property, based in the UK and the Channel Islands.

The Group uses indexed loan to value (LTV) ratios to assess the quality of the uncapped collateral held. Property values are updated to reflect changes in the HPI. A breakdown of loans and advances to customers by indexed LTV is as follows:

 
                                  2022                               2021 
                    OSB       CCFS      Total          OSB       CCFS     Total 
Group                 GBPm      GBPm        GBPm    %    GBPm     GBPm        GBPm    % 
Band 
0% - 50%            2,768.8   914.7     3,683.5   16   2,293.3   428.2    2,721.5   13 
50% - 60%           2,770.7   1,361.1   4,131.8   17   1,935.3   490.1    2,425.4   11 
60% - 70%           4,647.5   3,561.7   8,209.2   35   4,179.0   1,241.9  5,420.9   26 
70% - 80%           2,150.7   4,277.3   6,428.0   26   2,887.7   6,100.7  8,988.4   43 
80% - 90%           548.3     365.5     913.8     4    513.2     844.4    1,357.6   6 
90% - 100%          181.3     2.5       183.8     1    77.8      1.5      79.3      - 
>100%               177.4     0.6       178.0     1    171.0     -        171.0     1 
Total loans before 
 provisions         13,244.7  10,483.4  23,728.1  100  12,057.3  9,106.8  21,164.1  100 
------------------  --------  --------  --------  ---  --------  -------  --------  --- 
 
   1. Risk management (continued) 

The table below shows the LTV banding for the OSB segments' two major lending streams:

 
                                    2022                                 2021 
                    BTL/SME   Residential  Total          BTL/SME  Residential  Total 
OSB                   GBPm       GBPm          GBPm    %   GBPm       GBPm          GBPm    % 
Band 
0% - 50%            1,301.4   1,467.4      2,768.8   21   1,007.6  1,285.7      2,293.3   19 
50% - 60%           2,497.2   273.5        2,770.7   21   1,693.7  241.6        1,935.3   16 
60% - 70%           4,386.0   261.5        4,647.5   36   3,903.0  276.0        4,179.0   35 
70% - 80%           1,977.1   173.6        2,150.7   16   2,647.7  240.0        2,887.7   24 
80% - 90%           418.1     130.2        548.3     4    452.8    60.4         513.2     4 
90% - 100%          167.3     14.0         181.3     1    66.2     11.6         77.8      1 
>100%               172.9     4.5          177.4     1    165.1    5.9          171.0     1 
Total loans 
 before provisions  10,920.0      2,324.7  13,244.7  100  9,936.1      2,121.2  12,057.3  100 
------------------  --------  -----------  --------  ---  -------  -----------  --------  --- 
 

The tables below show the LTV analysis of the OSB BTL/SME sub-segment:

 
                                                2022 
                                               Residential   Funding 
                       Buy-to-Let  Commercial   development   lines   Total 
OSB                          GBPm        GBPm          GBPm     GBPm      GBPm 
Band 
0% - 50%               1,137.6     114.7       16.1          33.0     1,301.4 
50% - 60%              2,324.1     112.8       57.2          3.1      2,497.2 
60% - 70%              4,111.4     164.4       110.2         -        4,386.0 
70% - 80%              1,741.5     235.6       -             -        1,977.1 
80% - 90%              232.8       151.6       -             33.7     418.1 
90% - 100%             77.1        63.8        -             26.4     167.3 
>100%                  130.5       38.4        1.0           3.0      172.9 
Total loans before 
provisions                9,755.0       881.3         184.5     99.2  10,920.0 
---------------------  ----------  ----------  ------------  -------  -------- 
 
   1. Risk management (continued) 
 
                                                 2021 
                                                Residential   Funding 
                        Buy-to-Let  Commercial   development   lines   Total 
OSB                           GBPm        GBPm          GBPm     GBPm     GBPm 
Band 
0% - 50%                804.0       118.9       19.0          65.7     1,007.6 
50% - 60%               1,532.0     105.1       40.1          16.5     1,693.7 
60% - 70%               3,708.1     130.1       61.6          3.2      3,903.0 
70% - 80%               2,423.7     224.0       -             -        2,647.7 
80% - 90%               249.5       165.9       -             37.4     452.8 
90% - 100%              46.4        19.8        -             -        66.2 
>100%                   104.0       30.6        -             30.5     165.1 
Total loans before 
provisions                 8,867.7       794.4         120.7    153.3  9,936.1 
----------------------  ----------  ----------  ------------  -------  ------- 
 

The tables below show the LTV analysis of the OSB Residential sub-segment:

 
                                   2022                                2021 
                    First    Second   Funding           First    Second   Funding 
                     charge   charge   lines   Total     charge   charge   lines   Total 
OSB                    GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm 
Band 
0% - 50%            1,357.6  109.8    -        1,467.4  1,173.3  111.8    0.6      1,285.7 
50% - 60%           238.1    35.4     -        273.5    189.8    51.8     -        241.6 
60% - 70%           242.9    18.6     -        261.5    240.2    35.8     -        276.0 
70% - 80%           168.3    5.3      -        173.6    221.3    18.7     -        240.0 
80% - 90%           128.8    1.4      -        130.2    56.5     3.9      -        60.4 
90% - 100%          13.4     0.6      -        14.0     10.3     1.3      -        11.6 
>100%               3.8      0.7      -        4.5      4.5      1.4      -        5.9 
Total loans 
 before provisions  2,152.9    171.8        -  2,324.7  1,895.9    224.7      0.6  2,121.2 
------------------  -------  -------  -------  -------  -------  -------  -------  ------- 
 
   1. Risk management (continued) 

The table below shows the LTV analysis of the four CCFS sub-segment:

 
                                               2022 
                                                       Second 
                                                        charge 
                    Buy-to-Let  Residential  Bridging   lending  Total 
CCFS                      GBPm         GBPm      GBPm      GBPm      GBPm    % 
Band 
0% - 50%            308.6       498.3        62.9      44.9      914.7     9 
50% - 60%           799.5       501.8        29.9      29.9      1,361.1   13 
60% - 70%           2,587.6     924.2        25.6      24.3      3,561.7   34 
70% - 80%           3,613.8     622.9        26.9      13.7      4,277.3   41 
80% - 90%           215.1       146.8        2.4       1.2       365.5     3 
90% - 100%          0.2         0.8          1.5       -         2.5       - 
>100%               -           0.1          0.5       -         0.6       - 
Total loans before 
provisions             7,524.8      2,694.9     149.7     114.0  10,483.4  100 
------------------  ----------  -----------  --------  --------  --------  --- 
 
 
                                               2021 
                                                        Second 
                                                         charge 
                     Buy-to-Let  Residential  Bridging   lending  Total 
CCFS                       GBPm         GBPm      GBPm      GBPm     GBPm    % 
Band 
0% - 50%             104.8       261.0        30.2      32.2      428.2    5 
50% - 60%            205.4       246.8        9.3       28.6      490.1    5 
60% - 70%            702.4       480.1        14.9      44.5      1,241.9  14 
70% - 80%            4,827.7     1,234.5      1.4       37.1      6,100.7  67 
80% - 90%            560.5       268.9        0.5       14.5      844.4    9 
90% - 100%           0.1         1.4          -         -         1.5      - 
Total loans before 
provisions              6,400.9      2,492.7      56.3     156.9  9,106.8  100 
-------------------  ----------  -----------  --------  --------  -------  --- 
 
   1. Risk management (continued) 

The table below shows the LTV banding for the Company's segments' two major lending streams:

 
                                   2022                                 2021 
                    BTL/SME  Residential  Total          BTL/SME  Residential  Total 
Company              GBPm       GBPm          GBPm    %   GBPm       GBPm         GBPm    % 
Band 
0% - 50%            919.9    1,398.4      2,318.3   22   708.3    1,213.9      1,922.2  20 
50% - 60%           1,978.5  267.2        2,245.7   21   1,244.1  220.6        1,464.7  15 
60% - 70%           3,695.1  259.7        3,954.8   37   3,167.5  273.4        3,440.9  37 
70% - 80%           1,485.8  172.3        1,658.1   16   2,083.4  239.2        2,322.6  25 
80% - 90%           224.9    130.2        355.1     3    249.0    59.8         308.8    3 
90% - 100%          47.4     13.8         61.2      1    24.2     11.3         35.5     - 
>100%               19.3     1.0          20.3      -    42.5     3.0          45.5     - 
Total loans before 
 provisions         8,370.9      2,242.6  10,613.5  100  7,519.0      2,021.2  9,540.2  100 
------------------  -------  -----------  --------  ---  -------  -----------  -------  --- 
 

The tables below show the LTV analysis of the Company's BTL/SME sub-segment:

 
                                                 2022 
                                                Residential   Funding 
                        Buy-to-Let  Commercial   development   lines   Total 
Company                       GBPm        GBPm          GBPm     GBPm     GBPm 
Band 
0% - 50%                861.9       8.9         16.1          33.0     919.9 
50% - 60%               1,916.8     1.4         57.2          3.1      1,978.5 
60% - 70%               3,585.4     -           109.7         -        3,695.1 
70% - 80%               1,485.8     -           -             -        1,485.8 
80% - 90%               191.2       -           -             33.7     224.9 
90% - 100%              21.0        -           -             26.4     47.4 
>100%                   11.8        3.5         1.0           3.0      19.3 
Total loans before 
provisions                 8,073.9        13.8         184.0     99.2  8,370.9 
----------------------  ----------  ----------  ------------  -------  ------- 
 
   1.  Risk management (continued) 
 
                                                 2021 
                                                Residential   Funding 
                        Buy-to-Let  Commercial   development   lines   Total 
Company                       GBPm        GBPm          GBPm     GBPm     GBPm 
Band 
0% - 50%                616.8       6.8         19.0          65.7     708.3 
50% - 60%               1,183.6     3.9         40.1          16.5     1,244.1 
60% - 70%               3,102.7     -           61.6          3.2      3,167.5 
70% - 80%               2,083.4     -           -             -        2,083.4 
80% - 90%               211.6       -           -             37.4     249.0 
90% - 100%              24.2        -           -             -        24.2 
>100%                   8.5         3.5         -             30.5     42.5 
Total loans before 
provisions                 7,230.8        14.2         120.7    153.3  7,519.0 
----------------------  ----------  ----------  ------------  -------  ------- 
 

The tables below show the LTV analysis of the Company's Residential sub-segment:

 
                                   2022                                2021 
                    First    Second   Funding           First    Second   Funding 
                     charge   charge   lines   Total     charge   charge   lines   Total 
Company                GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm 
Band 
0% - 50%            1,288.6  109.8    -        1,398.4  1,101.5  111.8    0.6      1,213.9 
50% - 60%           231.8    35.4     -        267.2    168.8    51.8     -        220.6 
60% - 70%           241.1    18.6     -        259.7    237.6    35.8     -        273.4 
70% - 80%           167.0    5.3      -        172.3    220.6    18.6     -        239.2 
80% - 90%           128.8    1.4      -        130.2    55.9     3.9      -        59.8 
90% - 100%          13.2     0.6      -        13.8     10.0     1.3      -        11.3 
>100%               0.3      0.7      -        1.0      1.6      1.4      -        3.0 
Total loans 
 before provisions  2,070.8    171.8        -  2,242.6  1,796.0    224.6      0.6  2,021.2 
------------------  -------  -------  -------  -------  -------  -------  -------  ------- 
 
   1.  Risk management (continued) 

Forbearance measures undertaken

The Group has a range of options available where borrowers experience financial difficulties that impact their ability to service their financial commitments under the loan agreement. These options are explained in the Risk review on pages 30 to 60.

A summary of the forbearance measures undertaken (excluding COVID-19 related payment deferrals) during the year is shown below. The balances disclosed reflect the year end balance of the accounts where a forbearance measure was undertaken during the year.

 
                                          Number     At 31 December     Number     At 31 December 
Group                                   of accounts       2022        of accounts       2021 
Forbearance type                          2022            GBPm           2021           GBPm 
Interest-only switch                             70            12.2           159            18.6 
Interest rate reduction                          91             7.5           437             8.1 
Term extension                                   53             2.9           271            16.6 
Payment deferral                                194            34.0           499            43.0 
Voluntary-assisted sale                           5             1.2             7             0.8 
Payment concession (reduced monthly 
 payments)                                       55            12.0            51            12.1 
Capitalisation of interest                       27             9.0            65             1.1 
Full or partial debt forgiveness                359             9.6         1,078            22.6 
Total                                           854            88.4         2,567           122.9 
------------------------------------  -------------  --------------  ------------  -------------- 
 
Loan type 
First charge owner-occupier                     217            27.8           424            34.8 
Second charge owner-occupier(1)                 460             8.9         1,931            38.7 
Buy-to-Let                                      107            37.1           160            34.6 
Commercial                                       70            14.6            52            14.8 
Total                                           854            88.4         2,567           122.9 
------------------------------------  -------------  --------------  ------------  -------------- 
 
   1. Through 2021 and the first quarter of 2022, the Group undertook an 
      exercise and provided a series of forbearance solutions and options to 
      long-term arrears customers on our Second charge portfolio to support and 
      remedy the accrued delinquency. 
   1.  Risk management (continued) 
 
                                          Number     At 31 December     Number     At 31 December 
Company                                 of accounts       2022        of accounts       2021 
Forbearance type                          2022            GBPm           2021           GBPm 
Interest-only switch                             43             4.8           128            14.4 
Interest rate reduction                          83             6.5           435             7.6 
Term extension                                    2               -            76             8.2 
Payment deferral                                 92            15.5           346            18.0 
Voluntary-assisted sale                           5             1.3             3             0.4 
Payment concession (reduced monthly 
 payments)                                       24             5.9            38             6.4 
Capitalisation                                   26             1.3            65             1.1 
Full or partial debt forgiveness                351             8.6         1,077            22.6 
Total                                           626            43.9         2,168            78.7 
------------------------------------  -------------  --------------  ------------  -------------- 
 
Loan type 
First charge owner-occupier                     110            13.5           148            16.5 
Second charge owner-occupier(1)                 452             8.5         1,892            38.0 
Buy-to-Let                                       64            21.9           128            24.2 
Total                                           626            43.9         2,168            78.7 
------------------------------------  -------------  --------------  ------------  -------------- 
 
   1. Through 2021 and the first quarter of 2022, the Company undertook an 
      exercise and provided a series of forbearance solutions and options to 
      long term arrears customers on our Second charge portfolio to support and 
      remedy the accrued delinquency. 
   1. Risk management (continued) 

Geographical analysis by region

An analysis of loans, excluding asset finance leases, by region is provided below:

 
                                   Group                 Group 
                                    2022                 2021 
                       OSB       CCFS     Total            OSB      CCFS     Total 
Region                 GBPm      GBPm      GBPm      %     GBPm     GBPm      GBPm      % 
                     --------  --------  --------  ----  --------  -------  --------  ---- 
East Anglia             453.5   1,136.4   1,589.9     7     361.8    967.1   1,328.9     6 
East Midlands           609.9     691.6   1,301.5     6     543.8    555.8   1,099.6     5 
Greater London        5,559.3   3,293.0   8,852.3    38   4,983.7  3,052.6   8,036.3    39 
Guernsey                 21.5         -      21.5     -      26.3        -      26.3     - 
Jersey                   75.6         -      75.6     -      99.3        -      99.3     - 
North East              169.8     274.5     444.3     2     153.9    244.4     398.3     2 
North West              906.6     921.8   1,828.4     7     762.3    755.0   1,517.3     7 
Northern Ireland         10.0         -      10.0     -      10.9        -      10.9     - 
Scotland                 36.9     261.3     298.2     1      35.2    226.0     261.2     1 
South East            2,802.8   1,681.5   4,484.3    19   2,792.6  1,452.4   4,245.0    20 
South West              893.7     659.6   1,553.3     7     825.5    544.3   1,369.8     7 
Wales                   297.5     284.7     582.2     2     272.1    240.6     512.7     2 
West Midlands           908.9     761.3   1,670.2     7     706.9    629.8   1,336.7     7 
Yorks and 
 Humberside             335.5     517.7     853.2     4     366.8    438.8     805.6     4 
Total loans before 
 provisions          13,081.5  10,483.4  23,564.9   100  11,941.1  9,106.8  21,047.9   100 
-------------------  --------  --------  --------  ----  --------  -------  --------  ---- 
 
   1.  Risk management (continued) 
 
                                     Company     Company 
                                      2022       2021 
Region                              GBPm     %    GBPm     % 
                                  --------  ---  -------  --- 
East Anglia                          375.6    4    301.3    3 
East Midlands                        501.4    5    439.4    5 
Greater London                     4,491.2   42  3,989.0   43 
North East                           137.0    1    123.9    1 
North West                           702.4    7    586.4    6 
Northern Ireland                      10.0    -     10.8    - 
Scotland                              31.8    -     29.0    - 
South East                         2,353.2   22  2,300.4   24 
South West                           740.2    7    688.5    7 
Wales                                237.9    2    218.8    2 
West Midlands                        760.4    7    570.6    6 
Yorks and Humberside                 272.4    3    282.1    3 
Total loans before provisions     10,613.5  100  9,540.2  100 
-------------------------------   --------  ---  -------  --- 
 

Approach to measurement of credit quality

The Group categorises the credit quality of loans and advances to customers into internal risk grades based on the 12 month PD calculated at the reporting date. The PDs include a combination of internal behavioural and credit bureau characteristics and are aligned with Capital models to generate the risk grades which are then further grouped into the following credit quality segments:

   -- Excellent quality -- where there is a very high likelihood the asset will 
      be recovered in full with a negligible or very low risk of default. 
 
   -- Good quality -- where there is a high likelihood the asset will be 
      recovered in full with a low risk of default. 
 
   -- Satisfactory quality -- where the assets demonstrate a moderate default 
      risk. 
 
   -- Lower quality -- where the assets require closer monitoring and the risk 
      of default is of greater concern. 

The following tables disclose the credit risk quality ratings of loans and advances to customers by IFRS 9 stage. The assessment of whether credit risk has increased significantly since initial recognition is performed for each reporting period for the life of the loan. Loans and advances to customers initially booked on very low PDs and graded as excellent quality loans can experience a SICR and therefore be moved to Stage 2. Such loans may still be graded as excellent quality, if they meet the overall criteria.

   1.  Risk management (continued) 

During 2022, the Group developed Capital models as part of the IRB programme. As a result, the disclosures provided below are now aligned to internal Capital models and Rating systems.

The 2021 Group figures have been updated to reflect the revised alignment with Capital models which, compared to 2021 annual report disclosures, has resulted in a reduction of 11% from OSB segment's Excellent quality, a 6% increase in Good, a 3% increase in Satisfactory and a 2% increase in Lower. CCFS segment figures remain largely aligned with minor movements across segments.

 
                                  Stage  Stage 3            PD lower  PD upper 
               Stage 1   Stage 2    3     (POCI)   Total      range     range 
Group 2022       GBPm     GBPm    GBPm    GBPm      GBPm       %         % 
OSB 
Excellent       4,136.6    470.6      -        -   4,607.2         -       0.3 
Good            5,848.5  1,248.4      -        -   7,096.9       0.3       2.0 
Satisfactory      331.8    374.2      -        -     706.0       2.0       7.4 
Lower              29.9    416.5      -        -     446.4       7.4     100.0 
Impaired              -        -  349.7        -     349.7     100.0     100.0 
POCI                  -        -      -     38.5      38.5     100.0     100.0 
CCFS 
Excellent       5,800.2    910.1      -        -   6,710.3         -       0.3 
Good            2,394.2    668.2      -        -   3,062.4       0.3       2.0 
Satisfactory      151.4    143.9      -        -     295.3       2.0       7.4 
Lower              29.7    185.2      -        -     214.9       7.4     100.0 
Impaired              -        -  156.0        -     156.0     100.0     100.0 
POCI                  -        -      -     44.5      44.5     100.0     100.0 
               18,722.3  4,417.1  505.7     83.0  23,728.1 
-------------  --------  -------  -----  -------  --------  --------  -------- 
 
 
                                  Stage  Stage 3            PD lower  PD upper 
               Stage 1   Stage 2    3     (POCI)   Total      range     range 
Group 2021       GBPm     GBPm    GBPm    GBPm      GBPm       %         % 
OSB 
Excellent       3,949.2    159.6      -        -   4,108.8         -       0.3 
Good            6,045.0    486.8      -        -   6,531.8       0.3       2.0 
Satisfactory      435.9    237.2      -        -     673.1       2.0       7.4 
Lower              72.6    260.2      -        -     332.8       7.4     100.0 
Impaired              -        -  365.6        -     365.6     100.0     100.0 
POCI                  -        -      -     45.2      45.2     100.0     100.0 
CCFS 
Excellent       5,102.2    443.2      -        -   5,545.4         -       0.3 
Good            2,468.5    487.5      -        -   2,956.0       0.3       2.0 
Satisfactory       96.2    171.5      -        -     267.7       2.0       7.4 
Lower              18.8    167.6      -        -     186.4       7.4     100.0 
Impaired              -        -   99.1        -      99.1     100.0     100.0 
POCI                  -        -      -     52.2      52.2     100.0     100.0 
               18,188.4  2,413.6  464.7     97.4  21,164.1 
-------------  --------                           --------  --------  -------- 
 
   1.  Risk management (continued) 

The 2021 Company figures have been updated to reflect the revised alignment with Capital models which, compared to 2021 annual report disclosures, has resulted in a increase of 2% from OSB segment's Excellent quality, a 7% decrease in Good, a 3% increase in Satisfactory and a 3% increase in Lower.

 
                                 Stage   Stage 3            PD lower  PD upper 
               Stage 1  Stage 2    3      (POCI)   Total      range     range 
Company 2022    GBPm     GBPm     GBPm    GBPm      GBPm       %         % 
Excellent      3,936.9    470.6       -        -   4,407.5         -       0.3 
Good           3,686.0  1,146.2       -        -   4,832.2       0.3       2.0 
Satisfactory     287.1    342.8       -        -     629.9       2.0       7.4 
Lower             29.0    393.5       -        -     422.5       7.4     100.0 
Impaired             -        -   286.9        -     286.9     100.0     100.0 
POCI                 -        -       -     34.5      34.5     100.0     100.0 
               7,939.0  2,353.1   286.9     34.5  10,613.5 
-------------  -------  -------  ------  -------  --------  --------  -------- 
 
Company 2021 
Excellent      3,777.2    159.6       -        -   3,936.8         -       0.3 
Good           3,985.4    363.7       -        -   4,349.1       0.3       2.0 
Satisfactory     387.6    220.2       -        -     607.8       2.0       7.4 
Lower             70.5    241.0       -        -     311.5       7.4     100.0 
Impaired             -        -   294.0        -     294.0     100.0     100.0 
POCI                 -        -       -     41.0      41.0     100.0     100.0 
               8,220.7    984.5   294.0     41.0   9,540.2 
-------------  -------  -------  ------  -------  --------  --------  -------- 
 

The tables below show the Group's other financial assets and derivatives by credit risk rating grade. The credit grade is based on the external credit rating of the counterparty; AAA to AA- are rated Excellent; A+ to A- are rated Good; and BBB+ to BBB- are rated Satisfactory.

 
                               Excellent  Good   Satisfactory   Total 
Group 2022                       GBPm     GBPm       GBPm       GBPm 
Investment securities              412.9      -             -    412.9 
Loans and advances to credit 
 institutions                    2,923.2  435.4           7.1  3,365.7 
Derivative assets                  400.1  488.0             -    888.1 
                                 3,736.2  923.4           7.1  4,666.7 
-----------------------------  ---------  -----  ------------  ------- 
 
 
                               Excellent  Good   Satisfactory   Total 
Group 2021                       GBPm     GBPm       GBPm       GBPm 
Investment securities              491.4      -             -    491.4 
Loans and advances to credit 
 institutions                    2,688.9  151.8           2.9  2,843.6 
Derivative assets                   43.0  142.7             -    185.7 
                                 3,223.3  294.5           2.9  3,520.7 
-----------------------------  ---------  -----  ------------  ------- 
 
   1.  Risk management (continued) 
 
                               Excellent  Good   Satisfactory   Total 
Company 2022                     GBPm     GBPm       GBPm       GBPm 
Investment securities              211.4      -             -    211.4 
Loans and advances to credit 
 institutions                    1,409.6   96.5             -  1,506.1 
Derivative assets                  114.9  119.1             -    234.0 
                                 1,735.9  215.6             -  1,951.5 
-----------------------------  ---------  -----  ------------  ------- 
 
 
                               Excellent  Good  Satisfactory   Total 
Company 2021                     GBPm     GBPm      GBPm       GBPm 
Investment securities               16.2     -             -     16.2 
Loans and advances to credit 
 institutions                    1,373.6  31.4             -  1,405.0 
Derivative assets                    9.7  40.8             -     50.5 
                                 1,399.5  72.2             -  1,471.7 
-----------------------------  ---------  ----  ------------  ------- 
 

Credit risk -- loans and advances to credit institutions and investment securities

The Group holds treasury instruments in order to meet liquidity requirements and for general business purposes. The credit risk arising from these investments is closely monitored and managed by the Group's Treasury function. In managing these assets, Group Treasury operates within guidelines laid down in the Group Market and Liquidity Risk Policy approved by ALCO and performance is monitored and reported to ALCO monthly, including through the use of an internally developed rating model based on counterparty credit default swap spreads.

The Group has limited exposure to emerging markets (Indian operations) and non-investment grade debt. ALCO is responsible for approving treasury counterparties.

During the year, the average balance of cash in hand, loans and advances to credit institutions and investment securities on a monthly basis was GBP3,496.9m (2021: GBP2,926.0m).

The tables below show the industry sector of the Group's loans and advances to credit institutions and investment securities:

 
                        Group         Group        Company     Company 
                         2022          2021          2022          2021 
                      GBPm     %    GBPm     %    GBPm     %    GBPm     % 
BoE(1)               2,869.3   76  2,555.9   76  1,366.0   80  1,350.0   95 
Other banks            496.4   13    287.7    9    140.1    8     55.0    4 
Central government     149.8    4    252.1    8    149.8    8        -    - 
Securitisation         263.1    7    239.3    7     61.6    4     16.2    1 
Total                3,778.6  100  3,335.0  100  1,717.5  100  1,421.2  100 
-------------------  -------  ---  -------  ---  -------  ---  -------  --- 
 
   1. Balances with the BoE include GBP62.8m (2021: GBP59.5m) of Group and 
      GBP37.8m (2021: GBP36.5m) of the Company held in the cash ratio deposit. 
   1.  Risk management (continued) 

The tables below show the geographical exposure of the Group's loans and advances to credit institutions and investment securities:

 
                    Group         Group        Company     Company 
                     2022          2021          2022          2021 
                  GBPm     %    GBPm     %    GBPm     %    GBPm     % 
United Kingdom   3,765.7  100  3,328.0  100  1,717.5  100  1,421.2  100 
India               12.9    -      7.0    -        -    -        -    - 
Total            3,778.6  100  3,335.0  100  1,717.5  100  1,421.2  100 
---------------  -------  ---  -------  ---  -------  ---  -------  --- 
 

The Group monitors exposure concentrations against a variety of criteria, including asset class, sector and geography. To avoid refinancing risks associated with any one counterparty, sector or geographical region, the Board has set appropriate limits.

For further information on credit risk see page 51.

Liquidity risk

Liquidity risk is the risk of having insufficient liquid assets to fulfil obligations as they become due or the cost of raising liquid funds becoming too expensive.

The Group's approach to managing liquidity risk is to maintain sufficient liquid resources to cover cash flow imbalances and fluctuations in funding in order to retain full public confidence in the solvency of the Group and to enable the Group to meet its financial obligations as they fall due. This is achieved through maintaining a prudent level of liquid assets and control of the growth of the business. The Group has established call accounts with the BoE and has access to its contingent liquidity facilities.

The Board has delegated the responsibility for liquidity management to the Chief Executive Officer, assisted by ALCO, with day-to-day management delegated to Treasury as detailed in the Group Market and Liquidity Risk Policy. The Board is responsible for setting risk appetite limits over the level and maturity profile of funding and for monitoring the composition of the Group financial position. The tables below analyse the financial assets and liabilities of the Group based on the contractual maturity on the remaining period at balance sheet date.

The Group also monitors a range of triggers, defined in the recovery plan, which are designed to capture liquidity stresses in advance in order to allow sufficient time for management action to take effect. These are monitored daily by the Risk team, with breaches immediately reported to the Group Chief Risk Officer, Chief Executive Officer, Chief Financial Officer and the Group Treasurer.

   1.  Risk management (continued) 

The tables below show the maturity profile for the Group's financial assets and liabilities based on contractual maturities at the reporting date:

 
                          Carrying             Less than    3 - 12       1 - 5    More than 
Group                      amount   On demand   3 months     months      years     5 years 
2022                        GBPm      GBPm       GBPm        GBPm        GBPm       GBPm 
Financial liability 
 by type 
Amounts owed to retail 
 depositors               19,755.8    6,770.7    2,632.4     7,807.7     2,545.0          - 
Amounts owed to credit 
 institutions              5,092.9          -      191.4       310.3     4,218.9      372.3 
Amounts owed to other 
 customers                   113.1          -       29.7        76.5         6.9          - 
Derivative liabilities       106.6          -        7.5        46.3        43.8        9.0 
Debt securities in 
 issue                       265.9          -        0.3           -       265.6          - 
Lease liabilities              9.9          -        0.4         1.3         7.6        0.6 
Subordinated liabilities         -          -          -           -           -          - 
PSBs                          15.2          -          -           -        15.2          - 
Total liabilities         25,359.4    6,770.7    2,861.7     8,242.1     7,103.0      381.9 
------------------------  --------  ---------  ---------  ----------  ----------  --------- 
Financial asset by 
 type 
Cash in hand                   0.4        0.4          -           -           -          - 
Loans and advances 
 to credit institutions    3,365.7    3,104.0       71.4           -           -      190.3 
Investment securities        412.9        0.5      144.8        22.1       245.5          - 
Loans and advances 
 to customers             23,612.7        2.3      223.8       421.8     1,341.6   21,623.2 
Derivative assets            888.1          -        2.7        55.5       828.2        1.7 
Total assets              28,279.8    3,107.2      442.7       499.4     2,415.3   21,815.2 
------------------------  --------  ---------  ---------  ----------  ----------  --------- 
Cumulative liquidity 
 gap                                (3,663.5)  (6,082.5)  (13,825.2)  (18,512.9)    2,920.4 
 
   1.  Risk management (continued) 
 
                          Carrying             Less than    3 - 12       1 - 5    More than 
Group                      amount   On demand   3 months     months      years     5 years 
2021                        GBPm      GBPm       GBPm        GBPm        GBPm       GBPm 
Financial liability 
 by type 
Amounts owed to retail 
 depositors               17,526.4    5,004.6    2,350.3     7,458.5     2,713.0          - 
Amounts owed to credit 
 institutions              4,319.6       42.1        1.0           -     4,203.2       73.3 
Amounts owed to other 
 customers                    92.6       14.8        8.1        45.0        24.7          - 
Derivative liabilities        19.7          -        0.7        10.4         8.6          - 
Debt securities in 
 issue                       460.3          -          -           -       460.3          - 
Lease liabilities             10.7          -        0.3         0.6         3.7        6.1 
Subordinated liabilities      10.3          -          -         0.1        10.2          - 
PSBs                          15.2          -          -           -        15.2          - 
Total liabilities         22,454.8    5,061.5    2,360.4     7,514.6     7,438.9       79.4 
------------------------  --------  ---------  ---------  ----------  ----------  --------- 
Financial asset by 
 type 
Cash in hand                   0.5        0.5          -           -           -          - 
Loans and advances 
 to credit institutions    2,843.6    2,667.8       52.0        10.1           -      113.7 
Investment securities        491.4          -      172.7         6.1       312.6          - 
Loans and advances 
 to customers             21,080.3        3.3      163.8       383.5     1,327.4   19,202.3 
Derivative assets            185.7          -        0.1         5.4       179.9        0.3 
Total assets              24,601.5    2,671.6      388.6       405.1     1,819.9   19,316.3 
------------------------  --------  ---------  ---------  ----------  ----------  --------- 
Cumulative liquidity 
 gap                                (2,389.9)  (4,361.7)  (11,471.2)  (17,090.2)    2,146.7 
 
   1.  Risk management (continued) 
 
                          Carrying             Less than    3 - 12      1 - 5    More than 
Company                    amount   On demand   3 months    months      years     5 years 
2022                        GBPm      GBPm       GBPm       GBPm        GBPm       GBPm 
Financial liability 
 by type 
Amounts owed to retail 
 depositors               11,132.2    5,319.1      955.8    3,695.8     1,161.5          - 
Amounts owed to credit 
 institutions              2,568.5          -      173.4        0.3     2,394.8          - 
Amounts owed to other 
 customers                     0.5          -        0.5          -           -          - 
Derivative liabilities        63.8          -        4.1       24.0        29.8        5.9 
Lease liabilities              3.6          -        0.2        0.5         2.8        0.1 
Subordinated liabilities         -          -          -          -           -          - 
PSBs                          15.2          -          -          -        15.2          - 
Total liabilities         13,783.8    5,319.1    1,134.0    3,720.6     3,604.1        6.0 
------------------------  --------  ---------  ---------  ---------  ----------  --------- 
Financial asset by 
 type 
Cash in hand                   0.4        0.4          -          -           -          - 
Loans and advances 
 to credit institutions    1,506.1    1,468.3          -          -           -       37.8 
Investment securities        211.4        0.5      139.9        9.9        61.1          - 
Loans and advances 
 to customers             10,531.9          -       98.0       99.9       362.7    9,971.3 
Derivative assets            234.0          -        0.8       22.5       210.2        0.5 
Total assets              12,483.8    1,469.2      238.7      132.3       634.0   10,009.6 
------------------------  --------  ---------  ---------  ---------  ----------  --------- 
Cumulative liquidity 
 gap                                (3,849.9)  (4,745.2)  (8,333.5)  (11,303.6)  (1,300.0) 
 
   1.  Risk management (continued) 
 
                          Carrying             Less than    3 - 12      1 - 5    More than 
Company                    amount   On demand   3 months    months      years     5 years 
2021                        GBPm      GBPm       GBPm       GBPm        GBPm       GBPm 
Financial liability 
 by type 
Amounts owed to retail 
 depositors                9,739.4    3,157.5    1,361.7    3,889.5     1,330.7          - 
Amounts owed to credit 
 institutions              2,420.7       42.1          -          -     2,378.6          - 
Amounts owed to other 
 customers                     5.7          -        0.5        5.2           -          - 
Derivative liabilities         8.7          -        0.3        4.6         3.8          - 
Lease liabilities              3.9          -          -          -         0.3        3.6 
Subordinated liabilities      10.3          -          -        0.1        10.2          - 
PSBs                          15.2          -          -          -        15.2          - 
Total liabilities         12,203.9    3,199.6    1,362.5    3,899.4     3,738.8        3.6 
------------------------  --------  ---------  ---------  ---------  ----------  --------- 
Financial asset by 
 type 
Cash in hand                   0.5        0.5          -          -           -          - 
Loans and advances 
 to credit institutions    1,405.0    1,368.5          -          -           -       36.5 
Investment securities         16.2          -          -          -        16.2          - 
Loans and advances 
 to customers              9,476.4          -       40.8      126.8       337.1    8,971.7 
Derivative assets             50.5          -          -        1.9        48.4        0.2 
Total assets              10,948.6    1,369.0       40.8      128.7       401.7    9,008.4 
------------------------  --------  ---------  ---------  ---------  ----------  --------- 
Cumulative liquidity 
 gap                                (1,830.6)  (3,152.3)  (6,923.0)  (10,260.1)  (1,255.3) 
 
   1.  Risk management (continued) 

Liquidity risk -- undiscounted contractual cash flows

The following tables provide an analysis of the Group's gross contractual undiscounted cash flows, derived using interest rates and contractual maturities at the reporting date and excluding impacts of early payments or non-payments:

 
                          Carrying  Gross inflow/    Up to     3 - 12    1 - 5   More than 
Group                      amount      outflow      3 months    months    years   5 years 
2022                        GBPm        GBPm         GBPm       GBPm     GBPm      GBPm 
Financial liability 
 by type 
Amounts owed to retail 
 depositors               19,755.8       20,083.0    9,566.2   7,911.0  2,605.8          - 
Amounts owed to credit 
 institutions              5,092.9        5,459.8      227.1     410.9  4,449.5      372.3 
Amounts owed to other 
 customers                   113.1          113.1       29.7      76.5      6.9          - 
Derivative liabilities       106.6          103.9       16.2      39.1     46.7        1.9 
Debt securities in 
 issue                       265.9          277.3       34.4      64.5    178.4          - 
Lease liabilities              9.9           11.4        0.5       1.5      8.8        0.6 
Subordinated liabilities         -              -          -         -        -          - 
PSBs                          15.2           16.1        0.3       0.3     15.5          - 
Total liabilities         25,359.4       26,064.6    9,874.4   8,503.8  7,311.6      374.8 
------------------------  --------  -------------  ---------  --------  -------  --------- 
Off-balance sheet loan 
 commitments               1,212.2        1,212.2    1,212.2         -        -          - 
Financial asset by 
 type 
Cash in hand                   0.4            0.4        0.4         -        -          - 
Loans and advances 
 to credit institutions    3,365.7        3,365.7    3,175.4         -        -      190.3 
Investment securities        412.9          444.3      148.2      30.2    265.9          - 
Loans and advances 
 to customers             23,612.7       57,940.1      430.7   1,657.2  8,028.9   47,823.3 
Derivative assets            888.1          820.5       76.9     259.4    484.6      (0.4) 
Total assets              28,279.8       62,571.0    3,831.6   1,946.8  8,779.4   48,013.2 
------------------------  --------  -------------  ---------  --------  -------  --------- 
 
   1.  Risk management (continued) 
 
                          Carrying  Gross inflow/    Up to     3 - 12    1 - 5   More than 
Group                      amount      outflow      3 months    months    years   5 years 
2021                        GBPm        GBPm         GBPm       GBPm     GBPm      GBPm 
Financial liability 
 by type 
Amounts owed to retail 
 depositors               17,526.4       17,554.7    9,305.7   5,883.7  2,365.3          - 
Amounts owed to credit 
 institutions              4,319.6        4,359.8       45.2       5.2  4,236.1       73.3 
Amounts owed to other 
 customers                    92.6           92.6       22.9      45.0     24.7          - 
Derivative liabilities        19.7            6.0      (0.4)       5.1      1.2        0.1 
Debt securities in 
 issue                       460.3          473.2       25.1      75.0    373.1          - 
Lease liabilities             10.7           13.1        0.6       1.6      7.7        3.2 
Subordinated liabilities      10.3           12.2        0.2       0.7     11.3          - 
PSBs                          15.2           16.8        0.2       0.5     16.1          - 
Total liabilities         22,454.8       22,528.4    9,399.5   6,016.8  7,035.5       76.6 
------------------------  --------  -------------  ---------  --------  -------  --------- 
Off-balance sheet loan 
 commitments               1,155.3        1,155.3    1,155.3         -        -          - 
Financial asset by 
 type 
Cash in hand                   0.5            0.5        0.5         -        -          - 
Loans and advances 
 to credit institutions    2,843.6        2,843.6    2,756.3      10.1        -       77.2 
Investment securities        491.4          497.0      172.6     108.8    215.6          - 
Loans and advances 
 to customers             21,080.3       41,290.2      374.4   1,331.0  5,711.9   33,872.9 
Derivative assets            185.7           75.8      (1.4)      11.2     66.0          - 
Total assets              24,601.5       44,707.1    3,302.4   1,461.1  5,993.5   33,950.1 
------------------------  --------  -------------  ---------  --------  -------  --------- 
 
   1. Risk management (continued) 
 
                          Carrying  Gross inflow/    Up to     3 - 12    1 - 5   More than 
Company                    amount      outflow      3 months    months    years   5 years 
2022                        GBPm        GBPm         GBPm       GBPm     GBPm      GBPm 
Financial liability 
 by type 
Amounts owed to retail 
 depositors               11,132.2       11,326.5    6,431.9   3,712.8  1,181.8          - 
Amounts owed to credit 
 institutions              2,568.5        2,751.0      190.4      50.9  2,509.7          - 
Amounts owed to other 
 customers                     0.5            0.5        0.5         -        -          - 
Derivative liabilities        63.8           67.3        3.9      30.5     31.0        1.9 
Lease liabilities              3.6            3.9        0.2       0.6      3.0        0.1 
Subordinated liabilities         -              -          -         -        -          - 
PSBs                          15.2           16.1        0.3       0.3     15.5          - 
Total liabilities         13,783.8       14,165.3    6,627.2   3,795.1  3,741.0        2.0 
------------------------  --------  -------------  ---------  --------  -------  --------- 
Off-balance sheet loan 
 commitments                 559.1          559.1      559.1         -        -          - 
Financial asset by 
 type 
Cash in hand                   0.4            0.4        0.4         -        -          - 
Loans and advances 
 to credit institutions    1,506.1        1,506.1    1,468.3         -        -       37.8 
Investment securities        211.4          211.7      140.7      10.0     61.0          - 
Loans and advances 
 to customers             10,531.9       26,949.1      158.8     764.1  3,457.4   22,568.8 
Derivative assets            234.0          252.7        4.4      72.9    175.8      (0.4) 
Total assets              12,483.8       28,920.0    1,772.6     847.0  3,694.2   22,606.2 
------------------------  --------  -------------  ---------  --------  -------  --------- 
 
   1. Risk management (continued) 
 
                          Carrying  Gross inflow/    Up to     3 - 12    1 - 5   More than 
Company                    amount      outflow      3 months    months    years   5 years 
2021                        GBPm        GBPm         GBPm       GBPm     GBPm      GBPm 
Financial liability 
 by type 
Amounts owed to retail 
 depositors                9,739.4        9,720.5    6,467.9   2,288.6    964.0          - 
Amounts owed to credit 
 institutions              2,420.7        2,443.3       43.3       1.8  2,398.2          - 
Amounts owed to other 
 customers                     5.7            5.7        0.5       5.2        -          - 
Derivative liabilities         8.7            8.2        0.1       5.0      3.0        0.1 
Lease liabilities              3.9            4.4        0.2       0.5      2.4        1.3 
Subordinated liabilities      10.3           10.3        0.2       0.1     10.0          - 
PSBs                          15.2           15.2        0.2         -     15.0          - 
Total liabilities         12,203.9       12,207.6    6,512.4   2,301.2  3,392.6        1.4 
------------------------  --------  -------------  ---------  --------  -------  --------- 
Off-balance sheet loan 
 commitments                 577.5          577.5      577.5         -        -          - 
Financial asset by 
 type 
Cash in hand                   0.5            0.5        0.5         -        -          - 
Loans and advances 
 to credit institutions    1,405.0        1,405.0    1,405.0         -        -          - 
Investment securities         16.2           16.3        0.7       0.1     15.5          - 
Loans and advances 
 to customers              9,476.4       19,793.6      129.0     659.0  2,531.0   16,474.6 
Derivative assets             50.5           50.5      (0.6)       3.3     47.8          - 
Total assets              10,948.6       21,265.9    1,534.6     662.4  2,594.3   16,474.6 
------------------------  --------  -------------  ---------  --------  -------  --------- 
 

The actual repayment profile of retail deposits may differ from the analysis above due to the option of early withdrawal with a penalty.

Cash flows on PSBs are disclosed up to the next interest rate reset date.

The actual repayment profile of loans and advances to customers may differ from the analysis above since many mortgage loans are repaid prior to the contractual end date.

   1.  Risk management (continued) 

Liquidity risk -- asset encumbrance

Asset encumbrance levels are monitored by ALCO. The following tables provide an analysis of the Group's encumbered and unencumbered assets:

 
                                                     Group 
                                                     2022 
                                      Encumbered              Unencumbered 
                                                         ----------------------- 
                                  Pledged                  Available 
                                as collateral  Other(1)   as collateral   Other    Total 
                                    GBPm         GBPm         GBPm        GBPm      GBPm 
Cash in hand                                -         -             0.4        -       0.4 
Loans and advances to credit 
 institutions                           237.4     174.6         2,806.5    147.2   3,365.7 
Investment securities                    46.4         -           366.5        -     412.9 
Loans and advances to 
 customers(2)                         6,705.1         -        16,424.5    483.1  23,612.7 
Derivative assets                           -         -               -    888.1     888.1 
Non-financial assets                        -         -               -  (712.3)   (712.3) 
                                      6,988.9     174.6        19,597.9    806.1  27,567.5 
-----------------------------  --------------  --------  --------------  -------  -------- 
 
 
                                                     Group 
                                                      2021 
                                      Encumbered               Unencumbered 
                                                         ------------------------ 
                                  Pledged                  Available 
                                as collateral  Other(1)   as collateral   Other     Total 
                                    GBPm         GBPm         GBPm         GBPm      GBPm 
Cash in hand                                -         -             0.5         -       0.5 
Loans and advances to credit 
 institutions                            99.9     107.5         2,496.4     139.8   2,843.6 
Investment securities                   121.8         -           369.6         -     491.4 
Loans and advances to 
 customers(2)                         6,373.7         -         2,746.3  11,960.3  21,080.3 
Derivative assets                           -         -               -     185.7     185.7 
Non-financial assets                        -         -               -    (69.0)    (69.0) 
                                      6,595.4     107.5         5,612.8  12,216.8  24,532.5 
-----------------------------  --------------  --------  --------------  --------  -------- 
 
   1. Represents assets that are not pledged but that the Group believes it is 
      restricted from using to secure funding for legal or other reasons. 
 
   2. Unencumbered loans and advances to customers classified as other are 
      restricted for use as collateral as they are; registered outside of UK 
      (Jersey and Guernsey), not secured by immovable property or are 
      non-performing. 
   1.  Risk management (continued) 
 
                                                    Company 
                                                     2022 
                                      Encumbered              Unencumbered 
                                                         ----------------------- 
                                  Pledged                  Available 
                                as collateral  Other(1)   as collateral   Other    Total 
                                    GBPm         GBPm         GBPm        GBPm      GBPm 
Cash in hand                                -         -             0.4        -       0.4 
Loans and advances to credit 
 institutions                           109.6      37.8         1,328.2     30.5   1,506.1 
Investment securities                    34.8         -           176.6        -     211.4 
Loans and advances to 
 customers(2)                         3,419.8         -         6,989.2    122.9  10,531.9 
Derivative assets                           -         -               -    234.0     234.0 
Non-financial assets                        -         -               -  3,120.1   3,120.1 
                                      3,564.2      37.8         8,494.4  3,507.5  15,603.9 
-----------------------------  --------------  --------  --------------  -------  -------- 
 
 
                                                    Company 
                                                     2021 
                                      Encumbered              Unencumbered 
                                                         ----------------------- 
                                  Pledged                  Available 
                                as collateral  Other(1)   as collateral   Other    Total 
                                    GBPm         GBPm         GBPm        GBPm      GBPm 
Cash in hand                                -         -             0.5        -       0.5 
Loans and advances to credit 
 institutions                            36.7      36.5         1,313.5     18.3   1,405.0 
Investment securities                       -         -            16.2        -      16.2 
Loans and advances to 
 customers(2)                         3,678.9         -               -  5,797.5   9,476.4 
Derivative assets                           -         -               -     50.5      50.5 
Non-financial assets                        -         -               -  3,135.9   3,135.9 
                                      3,715.6      36.5         1,330.2  9,002.2  14,084.5 
-----------------------------  --------------  --------  --------------  -------  -------- 
 
   1. Represents assets that are not pledged but that the Group believes it is 
      restricted from using to secure funding for legal or other reasons. 
 
   2. Unencumbered loans and advances to customers classified as other are 
      restricted for use as collateral as they are; not secured by immovable 
      property or are non-performing. 
   1.  Risk management (continued) 

Liquidity risk -- liquidity reserves

The tables below analyse the Group's liquidity reserves, where carrying value is considered to be equal to fair value:

 
                                      Group    Group   Company  Company 
                                      2022     2021     2022     2021 
                                      GBPm     GBPm     GBPm     GBPm 
Unencumbered balances with central 
 banks                               2,806.5  2,496.4  1,328.2  1,313.5 
Unencumbered cash and balances 
 with other banks                      147.2    139.8     30.5     18.3 
Other cash and cash equivalents          0.4      0.5      0.4      0.5 
Unencumbered investment securities     366.5    369.6    176.6     16.2 
                                     3,320.6  3,006.3  1,535.7  1,348.5 
-----------------------------------  -------  -------  -------  ------- 
 

Market risk

Market risk is the risk of an adverse change in the Group's income or the Group's net worth arising from movement in interest rates, exchange rates or other market prices. Market risk exists, to some extent, in all the Group's businesses. The Group recognises that the effective management of market risk is essential to the maintenance of stable earnings and preservation of shareholder value.

Interest rate risk

The primary market risk faced by the Group is interest rate risk. Interest rate risk is the risk of loss from adverse movement in the overall level of interest rates. It arises from mismatches in the timing of repricing of assets and liabilities, both on and off-balance sheet. The Group does not run a trading book or take speculative interest rate positions and therefore all interest rate risk resides in the banking book (interest rate risk in the banking book (IRRBB)). IRRBB is most prevalent in mortgage lending and in fixed rate retail deposits. Exposure is mitigated on a continuous basis through the use of natural offsets between mortgages and savings with a similar tenor, interest rate derivatives and reserve allocations.

Currently interest rate risk is managed separately for OSB and CCFS due to the use of different treasury management and asset and liability management (ALM) systems. However, the methodology applied to the setting of risk appetites was aligned across the Group in 2020. Both Banks apply an economic value at risk approach as well as an earnings at risk approach for interest rate risk and basis risk. The interest rate sensitivity is impacted by behavioural assumptions used by the Group; the most significant of which are prepayments and pipeline take up. Expected prepayments are monitored and modelled on a regular basis based upon historical analysis. The reserve allocation strategy is approved by ALCO and set to reflect the current balance sheet and future plans.

Economic value at risk is measured using the impact of six different internally derived interest rate scenarios. The internal scenarios are defined by ALCO and are based on three 'shapes' of curve movement (shift, twist and flex). Historical data is used to calibrate the severity of the scenarios to the Group's risk appetite. The Board has set limits on interest rate risk exposure of 2.25% and 1% of CET1 for OSB and CCFS, respectively.

   1.  Risk management (continued) 

The table below shows the maximum decreases to net interest income under these scenarios after taking into account the derivatives:

 
        2022  2021 
Group   GBPm  GBPm 
OSB     13.5   9.9 
CCFS     1.9   1.1 
        15.4  11.0 
        ---- 
 

Exposure for earnings at risk as at 31 December 2022 is measured by the impact of a +/-100bps parallel shift in interest rates on the expected profitability of the Group in the next 12 months The risk appetite limit is 4% of full year net interest income. The table below shows the maximum decreases after taking into account the derivatives:

 
            2022  2021 
Group       GBPm  GBPm 
OSB(1)       7.5    0.5 
CCFS(1,2)    8.8  (0.4) 
            16.3    0.1 
            ----  ----- 
 
   1. Exposure for earnings at risk as at 31 December 2021 was measured by the 
      impact of a +/-50bps parallel shift in interest rates on the expected 
      profitability of the Group in the next 12 months. The risk appetite limit 
      was 2% of full year net interest income. 
 
   2. Increases for CCFS 2021 due to product floors earnings increases in both 
      the +50bps and -50bps scenarios. 

Exposure for earnings at risk measured by the impact of a +/-100bps parallel shift in interest rates on the expected profitability of the Group in the next 3 years. The risk appetite limit is 4% of full year net interest income.

 
       2022  2021(1) 
       GBPm   GBPm 
OSB    26.2        - 
CCFS   24.1        - 
       50.3        - 
       ----  ------- 
 
   1. Not measured during 2021. 

The Group is also exposed to basis risk. Basis risk is the risk of loss from an adverse divergence in interest rates. It arises where assets and liabilities reprice from different variable rate indices. These indices may be market rates (e.g. bank base rate or SONIA) or administered (e.g. the Group's SVR, other discretionary variable rates, or that received on call accounts with other banks).

   1. Risk management (continued) 

The Group measures basis risk using the impact of four scenarios on net interest income over a one-year period including movements such as diverging base, overnight and term SONIA rates. Historical data is used to calibrate the severity of the scenarios to the Group's risk appetite. The Board has set a limit on basis risk exposure of 2.5% of full year net interest income. The table below shows the maximum decreases to net interest income at 31 December 2022 and 2021:

 
        2022  2021 
Group   GBPm  GBPm 
OSB      5.8   3.2 
CCFS     4.5   3.8 
        10.3   7.0 
        ---- 
 

Foreign exchange rate risk

The Group has limited exposure to foreign exchange risk in respect of its Indian operations. A 5% increase in exchange rates would result in a GBP0.7m (2021: GBP0.4m) effect in profit or loss and GBP0.5m (2021: GBP0.5m) in equity.

Structured entities

The structured entities consolidated within the Group at 31 December 2022 were Canterbury Finance No.2 plc, Canterbury Finance No.3 plc, Canterbury Finance No.4 plc, Canterbury Finance No.5 plc and CMF 2020-1 plc. These entities hold legal title to a pool of mortgages which are used as a security for issued debt. The transfer of mortgages fails derecognition criteria because the Group retained the subordinated notes and residual certificates issued and as such did not transfer substantially the risks and rewards of ownership of the securitised mortgages. Therefore, the Group is exposed to credit, interest rate and other risks on the securitised mortgages.

Cash flows generated from the structured entities are ring-fenced and are used to pay interest and principal of the issued debt securities in a waterfall order according to the seniority of the bonds. The structured entities are self-funded and the Group is not contractually or constructively obliged to provide further liquidity or financial support.

The structured entities consolidated within the Group at 31 December 2021 were Canterbury Finance No.2 plc, Canterbury Finance No.3 plc, Canterbury Finance No.4 plc and CMF 2020-1 plc.

   1. Risk management (continued) 

Unconsolidated structured entities

Structured entities, which were sponsored by the Group include Precise Mortgage Funding 2017-1B plc, Charter Mortgage Funding 2017-1 plc, Precise Mortgage Funding 2018-1B plc, Charter Mortgage Funding 2018-1 plc, Precise Mortgage Funding 2019-1B plc, Canterbury Finance No.1 plc and Precise Mortgage Funding 2020-1B plc.

These structured entities are not consolidated by the Group, as the Group does not control the entities and is not exposed to the risks and rewards of ownership from the securitised mortgages. The Group has no contractual arrangements with the unconsolidated structured entities other than the investments disclosed in note 18 and servicing the structured entities' mortgage portfolios.

The Group has not provided any support to the unconsolidated structured entities listed and has no obligation or intention to do so.

During 2022 the Group received GBP2.6m interest income (2021: GBP1.8m) and GBP4.3m servicing income (2021: GBP4.4m) from unconsolidated structured entities.

   46.     Financial instruments and fair values 
   1. Financial assets and financial liabilities 

The following table sets out the classification of financial instruments in the Statement of Financial Position:

 
                                                       2022 
                                                                            Total 
                               Designated  Mandatorily         Amortised   carrying 
                                  FVTPL       FVTPL     FVOCI     cost      amount 
Group                    Note     GBPm        GBPm      GBPm     GBPm       GBPm 
Assets 
Cash in hand                            -            -      -        0.4        0.4 
Loans and advances to 
 credit institutions       17           -            -      -    3,365.7    3,365.7 
Investment securities      18         0.5            -  149.8      262.6      412.9 
Loans and advances to 
 customers                 19        14.6            -      -   23,598.1   23,612.7 
Derivative assets          24           -        888.1      -          -      888.1 
Other assets(1)            26           -            -      -        1.8        1.8 
                                     15.1        888.1  149.8   27,228.6   28,281.6 
-----------------------  ----  ----------  -----------  -----  ---------  --------- 
Liabilities 
Amounts owed to retail 
 depositors                32           -            -      -   19,755.8   19,755.8 
Amounts owed to credit 
 institutions              31           -            -      -    5,092.9    5,092.9 
Amounts owed to other 
 customers                 33           -            -      -      113.1      113.1 
Debt securities in 
 issue                     34           -            -      -      265.9      265.9 
Derivative liabilities     24           -        106.6      -          -      106.6 
Other liabilities(2)       36           -            -      -       38.1       38.1 
Subordinated 
 liabilities               39           -            -      -          -          - 
PSBs                       40           -            -      -       15.2       15.2 
                                        -        106.6      -   25,281.0   25,387.6 
-----------------------  ----  ----------  -----------  -----  ---------  --------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 
   1. Financial instruments and fair values (continued) 
 
                                                       2021 
                                                                            Total 
                               Designated  Mandatorily         Amortised   carrying 
                                  FVTPL       FVTPL     FVOCI     cost      amount 
Group                    Note     GBPm        GBPm      GBPm     GBPm       GBPm 
Assets 
Cash in hand                            -            -      -        0.5        0.5 
Loans and advances to 
 credit institutions       17           -            -      -    2,843.6    2,843.6 
Investment securities      18         0.7            -  167.6      323.1      491.4 
Loans and advances to 
 customers                 19        17.7            -      -   21,062.6   21,080.3 
Derivative assets          24           -        185.7      -          -      185.7 
Other assets(1)            26           -            -      -        0.9        0.9 
                                     18.4        185.7  167.6   24,230.7   24,602.4 
-----------------------  ----  ----------  -----------  -----  ---------  --------- 
Liabilities 
Amounts owed to retail 
 depositors                32           -            -      -   17,526.4   17,526.4 
Amounts owed to credit 
 institutions              31           -            -      -    4,319.6    4,319.6 
Amounts owed to other 
 customers                 33           -            -      -       92.6       92.6 
Debt securities in 
 issue                     34           -            -      -      460.3      460.3 
Derivative liabilities     24           -         19.7      -          -       19.7 
Other liabilities(2)       36           -            -      -       28.6       28.6 
Subordinated 
 liabilities               39           -            -      -       10.3       10.3 
PSBs                       40           -            -      -       15.2       15.2 
                                        -         19.7      -   22,453.0   22,472.7 
-----------------------  ----  ----------  -----------  -----  ---------  --------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 
   1. Financial instruments and fair values (continued) 
 
                                                       2022 
                                                                            Total 
                               Designated  Mandatorily         Amortised   carrying 
                                  FVTPL       FVTPL     FVOCI     cost      amount 
Company                  Note     GBPm        GBPm      GBPm     GBPm       GBPm 
Assets 
Cash in hand                            -            -      -        0.4        0.4 
Loans and advances to 
 credit institutions       17           -            -      -    1,506.1    1,506.1 
Investment securities      18         0.5            -  149.8       61.1      211.4 
Loans and advances to 
 customers                 19           -            -      -   10,531.9   10,531.9 
Derivative assets          24           -        234.0      -          -      234.0 
Other assets(1)            26           -            -      -        2.0        2.0 
                                      0.5        234.0  149.8   12,101.5   12,485.8 
-----------------------  ----  ----------  -----------  -----  ---------  --------- 
Liabilities 
Amounts owed to retail 
 depositors                32           -            -      -   11,132.2   11,132.2 
Amounts owed to credit 
 institutions              31           -            -      -    2,568.5    2,568.5 
Amounts owed to other 
 customers                 33           -            -      -        0.5        0.5 
Derivative liabilities     24           -         63.8      -          -       63.8 
Other liabilities(2)       36           -            -      -       23.3       23.3 
Subordinated 
 liabilities               39           -            -      -          -          - 
PSBs                       40           -            -      -       15.2       15.2 
                                        -         63.8      -   13,739.7   13,803.5 
-----------------------  ----  ----------  -----------  -----  ---------  --------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 
   1. Financial instruments and fair values (continued) 
 
                                                       2021 
                                                                            Total 
                               Designated  Mandatorily         Amortised   carrying 
                                  FVTPL       FVTPL     FVOCI     cost      amount 
Company                  Note     GBPm        GBPm      GBPm     GBPm       GBPm 
Assets 
Cash in hand                            -            -      -        0.5        0.5 
Loans and advances to 
 credit institutions       17           -            -      -    1,405.0    1,405.0 
Investment securities      18         0.7            -   15.5          -       16.2 
Loans and advances to 
 customers                 19           -            -      -    9,476.4    9,476.4 
Derivative assets          24           -         50.5      -          -       50.5 
Other assets(1)            26           -            -      -          -          - 
                                      0.7         50.5   15.5   10,881.9   10,948.6 
-----------------------  ----  ----------  -----------  -----  ---------  --------- 
Liabilities 
Amounts owed to retail 
 depositors                32           -            -      -    9,739.4    9,739.4 
Amounts owed to credit 
 institutions              31           -            -      -    2,420.7    2,420.7 
Amounts owed to other 
 customers                 33           -            -      -        5.7        5.7 
Derivative liabilities     24           -          8.7      -          -        8.7 
Other liabilities(2)       36           -            -      -       16.4       16.4 
Subordinated 
 liabilities               39           -            -      -       10.3       10.3 
PSBs                       40           -            -      -       15.2       15.2 
                                        -          8.7      -   12,207.7   12,216.4 
-----------------------  ----  ----------  -----------  -----  ---------  --------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 

The Group has no non-derivative financial assets or financial liabilities classified as held for trading.

   1. Financial instruments and fair values (continued) 
   1. Fair values 

The following tables summarise the carrying value and estimated fair value of financial instruments not measured at fair value in the Statement of Financial Position:

 
                                          2022                   2021 
                                  Carrying   Estimated   Carrying   Estimated 
                                    value    fair value    value    fair value 
Group                               GBPm       GBPm        GBPm       GBPm 
Assets 
Cash in hand                           0.4          0.4       0.5          0.5 
Loans and advances to credit 
 institutions                      3,365.7      3,365.7   2,843.6      2,843.6 
Investment securities                262.6        260.5     323.1        323.8 
Loans and advances to customers   23,598.1     22,746.0  21,062.6     21,079.5 
Other assets(1)                        1.8          1.8       0.9          0.9 
                                  27,228.6     26,374.4  24,230.7     24,248.3 
--------------------------------  --------  -----------  --------  ----------- 
Liabilities 
Amounts owed to retail 
 depositors                       19,755.8     19,693.0  17,526.4     17,524.9 
Amounts owed to credit 
 institutions                      5,092.9      5,092.9   4,319.6      4,319.6 
Amounts owed to other customers      113.1        113.1      92.6         92.6 
Debt securities in issue             265.9        265.9     460.3        460.3 
Other liabilities(2)                  38.1         38.1      28.6         28.6 
Subordinated liabilities                 -            -      10.3         10.6 
PSBs                                  15.2         14.0      15.2         14.7 
                                  25,281.0     25,217.0  22,453.0     22,451.3 
--------------------------------  --------  -----------  --------  ----------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 
   1.  Financial instruments and fair values (continued) 
 
                                          2022                   2021 
                                  Carrying   Estimated   Carrying   Estimated 
                                    value    fair value    value    fair value 
Company                             GBPm       GBPm        GBPm       GBPm 
Assets 
Cash in hand                           0.4          0.4       0.5          0.5 
Loans and advances to credit 
 institutions                      1,506.1      1,506.1   1,405.0      1,405.0 
Loans and advances to customers   10,531.9     10,170.4   9,476.4      9,448.4 
Other assets(1)                        2.0          2.0         -            - 
                                  12,040.4     11,678.9  10,881.9     10,853.9 
--------------------------------  --------  -----------  --------  ----------- 
Liabilities 
Amounts owed to retail 
 depositors                       11,132.2     11,095.3   9,739.4      9,737.3 
Amounts owed to credit 
 institutions                      2,568.5      2,568.5   2,420.7      2,420.7 
Amounts owed to other customers        0.5          0.5       5.7          5.7 
Other liabilities(2)                  23.3         23.3      16.4         16.4 
Subordinated liabilities                 -            -      10.3         10.6 
PSBs                                  15.2         14.0      15.2         14.7 
                                  13,739.7     13,701.6  12,207.7     12,205.4 
--------------------------------  --------  -----------  --------  ----------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 

The fair values in these tables are estimated using the valuation techniques below. The estimated fair value is stated as at 31 December and may be significantly different from the amounts which will actually be paid on the maturity or settlement dates of each financial instrument.

Cash in hand

This represents physical cash across the Group's branch network where fair value is considered to be equal to carrying value.

Loans and advances to credit institutions

This mainly represents the Group's working capital current accounts and call accounts with central governments and other banks with an original maturity of less than three months. Fair value is not considered to be materially different to carrying value.

Investment securities

Investment securities' fair values are provided by a third party and are based on the market values of similar financial instruments. The fair value of investment securities held at FVTPL is measured using a discounted cash flow model.

Loans and advances to customers

This mainly represents secured mortgage lending to customers. The fair value of fixed rate mortgages has been estimated by discounting future cash flows at current market rates of interest. Future cash flows include the impact of ECL. The interest rate on variable rate mortgages is considered to be equal to current market product rates and as such fair value is estimated to be equal to carrying value.

   1.  Financial instruments and fair values (continued) 

Other assets

Other assets disclosed in the table above exclude prepayments and the fair value is considered to be equal to carrying value.

Amounts owed to retail depositors

The fair value of fixed rate retail deposits has been estimated by discounting future cash flows at current market rates of interest. Retail deposits at variable rates and deposits payable on demand are considered to be at current market rates and as such fair value is estimated to be equal to carrying value.

Amounts owed to credit institutions

This mainly represents amounts drawn down under the BoE TFSME and commercial repos. Fair value is considered to be equal to carrying value.

Amounts owed to other customers

This represents saving products to corporations and local authorities. The fair value of fixed rate deposits is estimated by discounting future cash flows at current market rates of interest. Deposits at variable rates are considered to be at current market rates and the fair value is estimated to be equal to carrying value.

Debt securities in issue

While the Group's debt securities in issue are listed, the quoted prices for an individual note may not be indicative of the fair value of the issue as a whole, due to the specialised nature of the market in such instruments and the limited number of investors participating in it. Fair value is not considered to be materially different to carrying value.

Other liabilities

Other liabilities disclosed in the table above exclude deferred income and the fair value is considered to be equal to carrying value.

Subordinated liabilities and PSBs

The fair value of subordinated liabilities is estimated by using quoted market prices of similar instruments at the reporting date. The PSBs are listed on the London Stock Exchange with fair value being the quoted market price at the reporting date.

   1. Financial instruments and fair values (continued) 
   1. Fair value classification 

The following tables provide an analysis of financial assets and financial liabilities measured at fair value in the Statement of Financial Position grouped into Levels 1 to 3 based on the degree to which the fair value is observable:

 
                             Carrying  Principal  Level  Level  Level 
Group                         amount     amount     1      2      3     Total 
2022                           GBPm      GBPm     GBPm   GBPm   GBPm    GBPm 
Financial assets 
Investment securities           150.3      150.5  149.8      -    0.5    150.3 
Loans and advances to 
 customers                       14.6       17.7      -      -   14.6     14.6 
Derivative assets               888.1   15,662.6      -  888.1      -    888.1 
                              1,053.0   15,830.8  149.8  888.1   15.1  1,053.0 
Financial liabilities 
Derivative liabilities          106.6    9,518.0      -  106.6      -    106.6 
 
 
                               Carrying  Principal  Level  Level  Level 
Group                           amount     amount     1      2      3    Total 
2021                             GBPm      GBPm     GBPm   GBPm   GBPm   GBPm 
Financial assets 
Investment securities             168.3      166.2  152.1   15.5    0.7  168.3 
Loans and advances to 
 customers                         17.7       19.7      -      -   17.7   17.7 
Derivative assets                 185.7   12,968.3      -  185.7      -  185.7 
                                  371.7   13,154.2  152.1  201.2   18.4  371.7 
----------------------------- 
Financial liabilities 
Derivative liabilities             19.7    7,378.0      -   19.7      -   19.7 
 
 
                         Carrying  Principal  Level  Level  Level 
Company                   amount     amount     1      2      3    Total 
2022                       GBPm      GBPm     GBPm   GBPm   GBPm   GBPm 
Financial assets 
Investment securities       150.3      150.5  149.8      -    0.5  150.3 
Derivative assets           234.0    4,628.0      -  234.0      -  234.0 
                            384.3    4,778.5  149.8  234.0    0.5  384.3 
 
Derivative liabilities       63.8    5,158.0      -   63.8      -   63.8 
 

46. Financial instruments and fair values (continued)

 
                         Carrying  Principal  Level  Level  Level 
Company                   amount     amount     1      2      3    Total 
2021                       GBPm      GBPm     GBPm   GBPm   GBPm   GBPm 
Financial assets 
Investment securities        16.2       16.2      -   15.5    0.7   16.2 
Derivative assets            50.5    3,953.0      -   50.5      -   50.5 
                             66.7    3,969.2      -   66.0    0.7   66.7 
Financial liabilities 
Derivative liabilities        8.7    3,416.0      -    8.7      -    8.7 
 

Level 1: Fair values that are based entirely on quoted market prices (unadjusted) in an actively traded market for identical assets and liabilities that the Group has the ability to access. Valuation adjustments and block discounts are not applied to Level 1 instruments. Since valuations are based on readily available observable market prices, this makes them most reliable, reduces the need for management judgement and estimation and also reduces the uncertainty associated with determining fair values.

Level 2: Fair values that are based on one or more quoted prices in markets that are not active or for which all significant inputs are taken from directly or indirectly observable market data. These include valuation models used to calculate the present value of expected future cash flows and may be employed either when no active market exists or when there are no quoted prices available for similar instruments in active markets.

Level 3: Fair values for which any one or more significant input is not based on observable market data and the unobservable inputs have a significant effect on the instrument's fair value. Valuation models that employ significant unobservable inputs require a higher degree of management judgement and estimation in determining the fair value. Management judgement and estimation are usually required for the selection of the appropriate valuation model to be used, determination of expected future cash flows on the financial instruments being valued, determination of the probability of counterparty default and prepayments, determination of expected volatilities and correlations and the selection of appropriate discount rates.

46. Financial instruments and fair values (continued)

The following tables provide an analysis of financial assets and financial liabilities not measured at fair value in the Statement of Financial Position grouped into Levels 1 to 3 based on the degree to which the fair value is observable:

 
                                                     Estimated fair value 
                         Carrying  Principal  Level   Level     Level 
Group                     amount     amount     1        2         3      Total 
2022                       GBPm      GBPm     GBPm     GBPm      GBPm      GBPm 
Financial assets 
Cash in hand                  0.4        0.4      -       0.4         -       0.4 
Loans and advances to 
 credit institutions      3,365.7    3,360.9      -   3,365.7         -   3,365.7 
Investment securities       262.6      262.1      -     260.5         -     260.5 
Loans and advances to 
 customers               23,598.1   23,646.2      -   2,515.0  20,231.0  22,746.0 
Other assets(1)               1.8        1.8      -       1.8         -       1.8 
                         27,228.6   27,271.4      -   6,143.4  20,231.0  26,374.4 
-----------------------  --------  ---------  -----  --------  --------  -------- 
Financial liabilities 
Amounts owed to retail 
 depositors              19,755.8   19,620.8      -   5,770.3  13,922.7  19,693.0 
Amounts owed to credit 
 institutions             5,092.9    5,057.8      -   5,092.9         -   5,092.9 
Amounts owed to other 
 customers                  113.1      112.1      -         -     113.1     113.1 
Debt securities in 
 issue                      265.9      265.4      -     265.9         -     265.9 
Other liabilities(2)         38.1       38.1      -      38.1         -      38.1 
Subordinated 
liabilities                     -                 -         -                   - 
PSBs                         15.2       15.0   14.0         -         -      14.0 
                         25,281.0   25,109.2   14.0  11,167.2  14,035.8  25,217.0 
-----------------------  --------  ---------  -----  --------  --------  -------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 
   1.  Financial instruments and fair values (continued) 
 
                                                     Estimated fair value 
                         Carrying  Principal  Level   Level     Level 
Group                     amount     amount     1        2         3      Total 
2021                       GBPm      GBPm     GBPm     GBPm      GBPm      GBPm 
Financial assets 
Cash in hand                  0.5        0.5      -       0.5         -       0.5 
Loans and advances to 
 credit institutions      2,843.6    2,843.6      -   2,843.6         -   2,843.6 
Investment securities       323.1      322.9      -     323.8         -     323.8 
Loans and advances to 
 customers               21,062.6   21,076.7      -   3,323.0  17,756.5  21,079.5 
Other assets(1)               0.9        0.9      -       0.9         -       0.9 
                         24,230.7   24,244.6      -   6,491.8  17,756.5  24,248.3 
-----------------------  --------  ---------  -----  --------  --------  -------- 
Financial liabilities 
Amounts owed to retail 
 depositors              17,526.4   17,469.0      -   6,601.3  10,923.6  17,524.9 
Amounts owed to credit 
 institutions             4,319.6    4,318.5      -   4,319.6         -   4,319.6 
Amounts owed to other 
 customers                   92.6       92.5      -         -      92.6      92.6 
Debt securities in 
 issue                      460.3      460.2      -     460.3         -     460.3 
Other liabilities(2)         28.6       28.6      -      28.6         -      28.6 
Subordinated 
 liabilities                 10.3       10.1      -         -      10.6      10.6 
PSBs                         15.2       15.0   14.7         -         -      14.7 
                         22,453.0   22,393.9   14.7  11,409.8  11,026.8  22,451.3 
-----------------------  --------  ---------  -----  --------  --------  -------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 
   1.  Financial instruments and fair values (continued) 
 
                                                    Estimated fair value 
                         Carrying  Principal  Level   Level    Level 
Company                   amount     amount     1       2        3      Total 
2022                       GBPm      GBPm     GBPm    GBPm     GBPm      GBPm 
Financial assets 
Cash in hand                  0.4        0.4      -      0.4        -       0.4 
Loans and advances to 
 credit institutions      1,506.1    1,504.0      -  1,506.1        -   1,506.1 
Loans and advances to 
 customers               10,531.9   10,668.1      -  1,740.9  8,429.5  10,170.4 
Other assets(1)               2.0        2.0      -      2.0        -       2.0 
                         12,040.4   12,174.5      -  3,249.4  8,429.5  11,678.9 
-----------------------  --------  ---------  -----  -------  -------  -------- 
Financial liabilities 
Amounts owed to retail 
 depositors              11,132.2   11,052.0      -  3,046.3  8,049.0  11,095.3 
Amounts owed to credit 
 institutions             2,568.5    2,551.4      -  2,568.5        -   2,568.5 
Amounts owed to other 
 customers                    0.5        0.5      -        -      0.5       0.5 
Other liabilities(2)         23.3       23.3      -     23.3        -      23.3 
Subordinated 
liabilities                     -          -      -        -        -         - 
PSBs                         15.2       15.0   14.0        -        -      14.0 
                         13,739.7   13,642.2   14.0  5,638.1  8,049.5  13,701.6 
-----------------------  --------  ---------  -----  -------  -------  -------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 
   1.  Financial instruments and fair values (continued) 
 
                                                    Estimated fair value 
                         Carrying  Principal  Level   Level    Level 
Company                   amount     amount     1       2        3      Total 
2021                       GBPm      GBPm     GBPm    GBPm     GBPm      GBPm 
Financial assets 
Cash in hand                  0.5        0.5      -      0.5        -       0.5 
Loans and advances to 
 credit institutions      1,405.0    1,405.0      -  1,405.0        -   1,405.0 
Loans and advances to 
 customers                9,476.4    9,611.8      -  2,402.8  7,045.6   9,448.4 
Other assets(1)                 -          -      -        -        -         - 
                         10,881.9   11,017.3      -  3,808.3  7,045.6  10,853.9 
-----------------------  --------  ---------  -----  -------  -------  -------- 
Financial liabilities 
Amounts owed to retail 
 depositors               9,739.4    9,704.9      -  3,517.7  6,219.6   9,737.3 
Amounts owed to credit 
 institutions             2,420.7    2,420.1      -  2,420.7        -   2,420.7 
Amounts owed to other 
 customers                    5.7        5.7      -        -      5.7       5.7 
Other liabilities(2)         16.4       16.4      -     16.4        -      16.4 
Subordinated 
 liabilities                 10.3       10.1      -        -     10.6      10.6 
PSBs                         15.2       15.0   14.7        -        -      14.7 
                         12,207.7   12,172.2   14.7  5,954.8  6,235.9  12,205.4 
-----------------------  --------  ---------  -----  -------  -------  -------- 
 
   1. Balance excludes prepayments. 
 
   2. Balance excludes deferred income. 
   47.     Pension scheme 

Defined contribution scheme

The amount charged to profit or loss in respect of contributions to the Group's defined contribution and stakeholder pension arrangements is the contribution payable in the period. The total pension cost in the year amounted to GBP4.4m (2021: GBP5.2m).

   48.    Operating segments 

The Group segments its lending business and operates under two segments in line with internal reporting to the Board:

   -- OSB 
 
   -- CCFS 

The Group separately discloses the impact of Combination accounting but does not consider this a business segment.

The financial position and results of operations of the above segments are summarised below:

 
                                    OSB       CCFS    Combination   Total 
2022                                GBPm      GBPm       GBPm        GBPm 
Balances at the reporting 
 date 
Gross loans and advances 
 to customers                     13,244.7  10,416.3         81.7  23,742.7 
Expected credit losses             (103.2)    (28.0)          1.2   (130.0) 
Loans and advances to customers   13,141.5  10,388.3         82.9  23,612.7 
Capital expenditure                    7.6       0.7            -       8.3 
Depreciation and amortisation          6.2       3.4          3.8      13.4 
Profit or loss for the year 
Net interest income/(expense)        460.7     308.4       (59.2)     709.9 
Other income                           8.9      46.2         10.4      65.5 
Total income/(expense)               469.6     354.6       (48.8)     775.4 
Impairment of financial 
 assets                             (22.3)     (8.4)          0.9    (29.8) 
Contribution to profit               447.3     346.2       (47.9)     745.6 
Administrative expenses            (129.6)    (73.1)        (3.8)   (206.5) 
Provisions                             1.6         -            -       1.6 
Integration costs                    (6.8)     (1.1)            -     (7.9) 
Profit/(loss) before taxation        312.5     272.0       (51.7)     532.8 
Taxation(1)                         (70.1)    (70.2)         18.8   (121.5) 
Profit/(loss) for the year           242.4     201.8       (32.9)     411.3 
                                                                   -------- 
 
   1. The taxation on Combination credit includes release of deferred taxation 
      on CCFS Combination relating to the unwind of the deferred tax 
      liabilities recognised on the fair value adjustments of the CCFS assets 
      and liabilities at the acquisition date of GBP17.5m and the release of 
      other deferred tax assets on Combination adjustments of GBP1.3m. 
   1.  Operating segments (continued) 
 
                                    OSB      CCFS    Combination   Total 
2021                                GBPm     GBPm       GBPm        GBPm 
Balances at the reporting 
 date 
Gross loans and advances 
 to customers                     12,057.3  8,981.4        143.1  21,181.8 
Expected credit losses              (82.2)   (19.6)          0.3   (101.5) 
Loans and advances to customers   11,975.1  8,961.8        143.4  21,080.3 
Capital expenditure                    5.0      1.8            -       6.8 
Depreciation and amortisation          6.5      3.2          4.8      14.5 
Profit or loss for the year 
Net interest income/(expense)        414.8    235.7       (62.9)     587.6 
Other income                           8.7     20.0         12.7      41.4 
Total income/(expense)               423.5    255.7       (50.2)     629.0 
Impairment of financial 
 assets                              (3.5)      8.4        (0.5)       4.4 
Contribution to profit               420.0    264.1       (50.7)     633.4 
Administrative expenses             (97.9)   (63.8)        (4.8)   (166.5) 
Provisions                           (0.3)      0.1            -     (0.2) 
Impairment of intangible 
 assets                                  -        -          3.1       3.1 
Integration costs                    (4.0)    (1.0)            -     (5.0) 
Exceptional items                    (0.2)        -            -     (0.2) 
Profit/(loss) before taxation        317.6    199.4       (52.4)     464.6 
Taxation(1)                         (76.3)   (51.8)          8.5   (119.6) 
Profit/(loss) for the year           241.3    147.6       (43.9)     345.0 
                                  --------  -------  ----------- 
 
   1. The tax on Combination credit includes a credit of GBP14.1m relating to 
      the unwind of the deferred tax liabilities recognised on the fair value 
      adjustments of the CCFS assets and liabilities at the acquisition date, 
      offset by a GBP5.6m deferred tax charge due to the 6% increase in the 
      main rate of the corporation tax liability from 1 April 2023. 
   1. 
   49.    Adjustments for non-cash items and changes in operating assets and liabilities 
 
                                           Group        Group       Company      Company 
                                           2022         2021         2022         2021 
                                           GBPm         GBPm         GBPm         GBPm 
                                                    (Restated)(1)             (Restated)(1) 
Adjustments for non-cash items: 
Depreciation and amortisation                 13.4           14.5        5.2            5.5 
Interest on investment securities            (6.8)          (2.5)      (2.5)          (0.1) 
Integration cost                                 -            0.6          -            0.6 
Interest on subordinated liabilities           1.1            0.8        1.1            0.8 
Interest on PSBs                               0.7            1.2        0.7            1.2 
Interest on securitised debt                   7.7            3.9        4.1              - 
Interest on financing debt                    68.7            5.3       38.4            3.3 
Impairment charge/(credit) on 
 loans                                        29.8          (4.4)       19.1            0.2 
Impairment credit on intangible 
 assets acquired on Combination                  -          (3.1)          -              - 
Impairment on investment in 
 subsidiaries                                    -              -        1.3              - 
Gain on sale of financial instruments            -          (4.0)          -          (0.3) 
Provisions                                   (1.6)            0.2      (1.8)            0.3 
Interest on lease liabilities                  0.2            0.3        0.1            0.1 
Fair value gains on financial 
 instruments                                (58.9)         (29.5)      (4.4)          (4.4) 
Share-based payments                           8.1            6.7        7.3            5.0 
Total adjustments for non-cash 
 items                                        62.4         (10.0)       68.6           12.2 
---------------------------------------  ---------  -------------  ---------  ------------- 
Changes in operating assets and 
 liabilities: 
(Increase)/decrease in loans and 
 advances to credit institutions           (204.6)           98.7     (74.2)           67.8 
Increase in loans and advances 
 to customers                            (2,563.1)      (1,844.0)  (1,074.6)        (944.9) 
(Increase)/decrease in intercompany 
 balances                                    (0.2)          (0.6)    (146.0)           36.2 
Increase in amounts owed to retail 
 depositors                                2,229.4          923.3    1,392.8           34.1 
Increase in cash collateral and 
 margin received(1)                          434.3          115.4      131.3           42.1 
Net increase in other assets                 (4.7)          (1.1)      (4.8)          (2.6) 
Net increase/(decrease) in derivatives 
 and hedged items                             59.1            3.6       53.2         (12.3) 
Net increase/(decrease) in amounts 
 owed to other customers                      16.6           18.9      (7.7)            0.9 
Net increase in other liabilities              9.0            1.5        6.6            3.4 
Exchange differences on working 
 capital                                     (0.3)          (0.1)          -              - 
Total changes in operating assets 
 and liabilities(1)                         (24.5)        (684.4)      276.6        (775.3) 
---------------------------------------  ---------  -------------  ---------  ------------- 
 
   1. 2021 figures restated see note 1 b) for further details. 
   50.    Events after the reporting date 

The Directors have proposed an interim dividend of GBP93.7m in relation to profits for the year ended 31 December 2022 and a special dividend of GBP50.3m as its contribution to the proposed OSBG dividends. There is no final dividend proposed.

   51.    Controlling party 

OSB GROUP PLC is the ultimate parent and controlling party preparing consolidated financial statements as the largest group of which the Company is a member. Copies of OSBG's financial statements may be obtained from the Company Secretary at the registered office: OSB House, Quayside, Chatham Maritime, Chatham, Kent, ME4 4QZ.

   52.    Transactions with key management personnel 

All related party transactions were made on terms equivalent to those that prevail in arm's length transactions. During the year there were no related party transactions between the key management personnel and the Company other than as described below.

The Directors and Group Executive team are considered to be key management personnel.

Directors' remuneration is disclosed in note 10 and in the OSB GROUP PLC Annual Report on Remuneration. The table below shows the Executive team's aggregate remuneration:

 
                                Group    Group 
                                2022     2021 
                               GBP'000  GBP'000 
Short-term employee benefits     4,000    5,144 
Post-employment benefits            62       44 
Share-based payments             2,667    2,414 
                                 6,729    7,602 
-----------------------------  -------  ------- 
 

Key management personnel and connected persons held deposits with the Group of GBP2.1m (2021: GBP0.9m).

   53.    Capital management 

The Company's capital management approach is to provide a sufficient capital base to cover business risks and support future business development. The Company remained, throughout the year, compliant with its capital requirements as set out by the PRA, the Group's primary prudential supervisor.

The Company manages and reports on an individual consolidation basis (OSB solo) which includes the Company and subsidiaries except for the offshore servicing entity OSBI, SPVs relating to securitisations and the CCFS entities acquired in October 2019.

The capital management position is based on the three 'pillars' of Basel II.

Under Pillar 1, the minimum capital requirements are based on 8% of risk-weighted assets.

Under Pillar 2, the regulated entities complete an annual self-assessment of risks known as ICAAP. The PRA applies additional requirements to this assessment amount to cover risks under Pillar 2 to generate a Total Capital Requirement. Further, the PRA sets capital buffers and the regulated entities apply for imposition of the requirements and modification of rules incorporating the capital buffers and Pillar 2 pursuant to the Financial Services and Markets Act 2000.

Pillar 3 requires firms to publish a set of disclosures which allow market participants to assess information on the Company's capital, risk exposures and risk assessment process. The Company's Pillar 3 disclosures can be found on the Company's website.

Basel III came into force through CRD IV. Basel III complements and enhances Basel I and II with additional safety measures. Basel III changed definitions of regulatory capital, introduced new capital buffers, a non-risk adjusted leverage ratio, liquidity ratios and modified the way regulatory capital is calculated.

The PRA issued, on 30(th) November 2022, a consultation paper on the implementing Basel 3.1 in the UK. The Company has taken account of this in planning for future capital requirements.

The ultimate responsibility for capital adequacy rests with the Board of Directors. ALCO is responsible for the management of the capital process within the risk appetite defined by the Board, including approving policy, overseeing internal controls and setting internal limits over capital ratios.

The regulated entities actively manage their capital position and report this on a regular basis to the Board and senior management via the ALCO and other governance committees. Capital requirements are included within budgets, forecasts and strategic plans with initiatives being executed against this plan.

   1. Capital management (continued) 

The OSB solo Pillar 1 capital information is presented below:

 
                                                      (Unaudited)  (Unaudited) 
                                                          2022         2021 
                                                         GBPm         GBPm 
CET1 capital 
Called up share capital                                       4.5          4.5 
Share premium, capital contribution and share-based 
 payment reserve                                             12.2         10.6 
Retained earnings                                         1,826.0      1,739.5 
Other reserves                                              (1.1)        (0.9) 
Total equity attributable to ordinary shareholders        1,841.6      1,753.7 
Foreseeable dividends(1)                                   (79.1)       (73.1) 
IFRS 9 transitional adjustment(2)                             0.7          1.4 
COVID-19 ECL transitional adjustment(3)                      18.9         12.1 
Solo consolidation adjustments                             (13.6)        (6.8) 
Deductions from CET1 capital 
Investment in subsidiary                                  (533.0)      (538.5) 
Prudent valuation adjustment(4)                             (0.3)            - 
Intangible assets                                           (6.6)        (7.9) 
Deferred tax asset                                          (0.6)        (0.5) 
CET1 capital                                              1,228.0      1,140.4 
                                                      -----------  ----------- 
AT1 capital 
AT1 securities                                               90.0         90.0 
Total Tier 1 capital                                      1,318.0      1,230.4 
                                                      -----------  ----------- 
Tier 2 capital 
Subordinated debt and PSBs                                   15.0         25.1 
Deductions from Tier 2 capital                                  -        (4.6) 
Total Tier 2 capital                                         15.0         20.5 
Total regulatory capital                                  1,333.0      1,250.9 
Risk-weighted assets (unaudited)                          6,660.5      5,863.4 
 
   1. 2022 includes a special dividend of GBP30.3m (in support of the GBP50.0m 
      announced by the OSBG Board rounded up on a pence per share basis to 
      GBP50.3m). 
 
   2. The regulatory capital includes a GBP0.7m add-back under IFRS 9 
      transitional arrangements, being 25.0% remaining of the IFRS 9 
      transitional adjustment. 
 
   3. The COVID-19 ECL transitional adjustment relates to 75% of OSB solo's 
      increase in stage 1 and stage 2 ECL following the impacts of COVID-19 and 
      for which transitional rules are being adopted for regulatory capital 
      purposes. 
 
   4. OSB solo has adopted the simplified approach under the Prudent Valuation 
      rules, recognising a deduction equal to sum of absolute value to 0.1% of 
      fair value assets and liabilities excluding fair-valued assets and 
      liabilities. 
   1. Capital management (continued) 

The movement in CET1 during the year was as follows:

 
                                               (Unaudited)  (Unaudited) 
                                                   2022         2021 
                                                  GBPm         GBPm 
At 1 January                                       1,140.4        966.9 
Movement in retained earnings                         86.5        171.5 
Movement in other reserves                             1.4          2.8 
Movement in investment in subsidiary                   5.5         41.6 
Movement in foreseeable dividends                    (6.0)       (34.1) 
Movement in solo consolidation adjustment            (6.8)          1.0 
IFRS 9 transitional adjustment                       (0.7)        (0.6) 
COVID-19 ECL transitional adjustment                   6.8        (8.6) 
Movement in prudent valuation adjustment             (0.3)          0.1 
Net decrease/(increase) in intangible assets           1.3        (0.6) 
Movement in deferred tax asset for carried 
 forward losses                                      (0.1)          0.4 
At 31 December                                     1,228.0      1,140.4 
---------------------------------------------  -----------  ----------- 
 
 
AGM    Annual General Meeting                        IRB  Internal Ratings-Based 
                                                           approach to credit risk 
ALCO   Group Assets and Liabilities                  ISA  Individual Savings Account 
        Committee 
BoE    Bank of England                              KRFI  Kent Reliance for 
                                                          Intermediaries 
CCFS   Charter Court Financial Services             KRPS  Kent Reliance Provident 
                                                           Society Limited 
CEO    Chief Executive Officer                       LCR  Liquidity Coverage Ratio 
CET1   Common Equity Tier 1                          LGD  Loss Given Default 
CFO    Chief Financial Officer                     LIBOR  London Interbank Offered 
                                                           Rate 
CRD    Capital Requirements Directive               LTIP  Long-Term Incentive Plan 
 IV     and Regulation 
CRO    Chief Risk Officer                            LTV  Loan to value 
DSBP   Deferred Share Bonus Plan                     NIM  Net Interest Margin 
EAD    Exposure at Default                           NPS  Net Promoter Score 
ECL    Expected Credit Loss                          OSB  OneSavings Bank plc 
EIR    Effective Interest Rate                      OSBG  OSB GROUP PLC 
EPS    Earnings Per Share                             PD  Probability of Default 
EU     European Union                                PPD  Propensity to go to Possession 
                                                           Given Default 
FCA    Financial Conduct Authority                   PRA  Prudential Regulation 
                                                          Authority 
FRC    Financial Reporting Council                  PSBs  Perpetual Subordinated 
                                                           Bonds 
FSCS   Financial Services Compensation               PSP  Performance Share Plan 
        Scheme 
FSD    Forced Sale Discount                         RMBS  Residential Mortgage-Backed 
                                                           Securities 
FTSE   Financial Times Stock Exchange                RoE  Return on equity 
HMRC   Her Majesty's Revenue and Customs             RWA  Risk weighted assets 
HPI    House Price Index                            SAYE  Save As You Earn or Sharesave 
IAS    International Accounting Standards           SDLT  Stamp Duty Land Tax 
IBOR   Interbank Offered Rate                       SICR  Significant Increase in 
                                                           Credit Risk 
ICAAP  Internal Capital Adequacy Assessment          SID  Senior Independent Director 
        Process 
ICR    Interest Coverage Ratio                       SME  Small and Medium Enterprises 
IFRS   International Financial Reporting           SONIA  Sterling Overnight Index 
        Standards                                          Average 
ILAAP  Internal Liquidity Adequacy                  SRMF  Strategic Risk Management 
        Assessment Process                                 Framework 
ILTR   Index Long-Term Repo                          TFS  Term Funding Scheme 
IPO    Initial Public Offering                     TFSME  Term Funding Scheme with 
                                                           additional incentives 
                                                          for SMEs 
 
 
 

(END) Dow Jones Newswires

March 31, 2023 02:05 ET (06:05 GMT)

Copyright (c) 2023 Dow Jones & Company, Inc.
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