Sigma Wins 2024 SaaS Award for Highest Customer Satisfaction with a SaaS Product
2024年8月19日 - 9:35PM
ビジネスワイヤ(英語)
The international awards program recognizes
organizations leading innovations and applications of
software-as-a-service solutions across a wide range of use cases
and sectors
Sigma, the first and only data analytics solution built natively
for live query on cloud data, announced today it has been crowned a
winner in The 2024 SaaS Awards program, in the category of “Highest
Customer Satisfaction with a SaaS Product.” A long-established
awards program spanning 56 categories, The SaaS Awards recognize
excellence in SaaS solutions from around the globe.
“Sigma represents a cutting-edge solution in the evolving
landscape of data ecosystems,” said Mike Palmer, Sigma’s CEO.
“Sigma is designed to address the specific needs of modern
enterprises and the speed with which we help our customers drive
data-informed decision-making is unmatched. We are honored to have
achieved this recognition and it’s a testament to our outstanding
team and their dedication to helping our customers extract the
greatest value from their data.”
“Sigma has demonstrated an unwavering commitment to innovation
and excellence and is a more than deserving winner of the customer
satisfaction award,” said James Williams, CEO of The Cloud Awards.
“The caliber of the finalists this year was particularly high,
which is a testament to this wonderful achievement.”
Alok Shankar, one of the leading judges for the 2024 SaaS
awards, commended Sigma’s effective use of leveraging its
proprietary analytics solutions to manage and scale support
operations, as well as the company’s latest AI offerings of
powerful AI and ML innovations from the data ecosystem into an
intuitive interface that anyone can use.
“By being able to scale to trillions of records, Sigma’s
customers have been able to accelerate their adoption and
execution,” said Shankar. “They offer a great user community with
engaged interaction with support teams and use their own products
to improve customer service - using dashboards and live data to
monitor their CSAT score, and sub-1 minute response times. They
recently augmented their offerings with AI Toolkit with forecasting
and Copilot. The customer testimonials, overall posture, and the
ability for customers to reach them, along with a robust, scalable,
and adaptable SaaS product, make them stand out among the nominees
this year in this SaaS Awards category.”
Earlier this year, Sigma was named the winner of a Gold Stevie®
Award in the Customer Service Team of the Year category in The 22nd
Annual American Business Awards®.
For more information on Sigma and how it's changing the way
organizations use data, visit https://www.sigmacomputing.com/.
ABOUT SIGMA
Sigma redefines business intelligence by enabling instant,
in-depth data analysis on billions of records through an intuitive
spreadsheet interface. Its write-back capability and comprehensive
support system accelerate organizational growth and innovation.
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version on businesswire.com: https://www.businesswire.com/news/home/20240819535137/en/
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