Qwary Amps up Customer Insights With New Salesforce
Integration
HERNDON,
Va., Aug. 13, 2024 /PRNewswire/ -- Businesses
have long used surveys to gather customer feedback, yet when it
comes to gaining holistic insights, data entry has remained a
bottleneck. Qwary's newly released Salesforce integration helps
your team pull, import, and automatically synchronize data between
the two platforms to consolidate customer information at a single
hub, ensuring reliable visibility in real time. This interface can
create email campaigns, import contacts, map survey results, and
create event-based workflows to supercharge collaboration and
strategic planning.
What Is Qwary's Salesforce Integration?
Qwary's Salesforce integration is a new interface that helps
your sales team analyze Salesforce survey data more efficiently so
that they can quickly gain insights about how your customers
interact with your brand. Understanding your customers' preferences
can help your company adapt its products and services quickly to
meet evolving demand. By tracking your customers journeys,
collecting feedback, and reviewing CRM data, your team can learn
about their pain points and deliver personalized solutions to their
problems.
Benefits of Using Qwary's Salesforce Integration
The advantages of Qwary's Salesforce integration are easy to
recognize.
Automate Feedback Collection
Qwary's Salesforce integration automates feedback collection by
triggering surveys at key points during the customer lifecycle,
which helps your team take action quickly to foster interaction and
generate leads.
Gain Actionable Insights
Qwary meshes seamlessly with Salesforce CRM to score, analyze,
and enrich your customer data. This helps your team assess new
trends so they can pivot toward key opportunities for customer
development and personalization.
Synchronize Data Automatically
Qwary's platform integration consolidates your contacts to
create a "single source of truth," whether you're signed into
Salesforce or Qwary. Automated data transfer facilitates
consistency across platforms and lets you see updates to customer
data in real time.
Collaborate to Solve Problems Effectively
Sharing data between Salesforce and Qwary encourages your team
to collaborate effectively so they can find solutions and optimize
their strategies to improve customer retention.
Key Capabilities
When it comes to customer feedback management, automating and
improving workflows while consolidating contact data is where
Qwary's Salesforce integration really shines.
Salesforce Workflow Implementations
Qwary's Salesforce integration helps you schedule and automate
survey triggers effortlessly. Your team can forgo manual processes
to easily initiate feedback sessions via email or after significant
events. Once a survey is complete, the team can map its response
data into Salesforce and sync it with previously collected data,
then generate detailed reports and automate new workflows. Merging
survey data with Salesforce can provide a comprehensive view of
your customers' behavior so your team can respond to insights
effectively, strengthen connections, and improve customer
satisfaction.
Contact Data Importation
Qwary's survey and feedback management system provides quick
access to your Salesforce contacts and gives you a holistic view of
your customer base. Platform integration makes it simple to bring
your Salesforce contact data into Qwary or update existing
contacts. Eliminating the need for manual data entry or complicated
data migration speeds up your processes and streamlines data
management.
Potential Business Impacts
Combining automation, synchronization, and data consolidation
with a user-friendly interface can supercharge your sales team's
ability to gather and utilize customer feedback. By providing
immediate access to consumer sentiments in a comprehensive format,
your business can respond quickly to your customers' desires and
pain points and maximize every opportunity to exceed their
expectations. Aggregating your survey data in real time helps your
company be nimble as it refines its offerings to improve customer
satisfaction and loyalty.
Stay Ahead of the Curve With Qwary's Salesforce
Integration
Qwary constantly updates its offerings to meet the ever-changing
demands of businesses that are dedicated to connecting with their
customers. By leveraging automation, synchronization, and
analytical capabilities via an easy-to-access platform, your team
will be able to collaboratively focus their efforts on developing
your offerings and reaching your customers without wasting time. By
facilitating confident and fluent utilization of survey data and
Salesforce customer feedback, Qwary's Salesforce integration puts
your business at the forefront of market trends so you can
continuously delight your customers.
To discover how Qwary's Salesforce integration can enhance your
survey processes and customer outreach, please visit qwary.com.
Contact:
Qwary
(855) 557-9279
hello@qwary.com
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SOURCE Qwary