The global research and advisory firm has enhanced its
research accessibility with an AI-powered chatbot designed to
deliver tailored insights and streamline member interactions. The
new chatbot feature, called "IT Assistant," will elevate the member
experience through advanced generative AI. IT Assistant offers a
seamless, user-friendly interface for CIOs and IT professionals to
access and receive personalized, research-based responses and
content.
TORONTO, Aug. 8, 2024
/PRNewswire/ - Info-Tech Research Group has officially launched its
chatbot, which is driven by generative artificial intelligence (Gen
AI), "IT Assistant." The new feature provides seamless assistance
on the firm's website to all of its members. IT Assistant offers an
intuitive conversational interface that helps users discover
precise and relevant research content and engage in meaningful
dialogues about their business challenges. This engagement promotes
efficient problem-solving and supports members in achieving their
goals with streamlined information flow and enhanced resource
access.
"With the full launch of IT Assistant to all our
members, we are significantly enhancing the way IT professionals
access and use our research. This AI-driven tool is a testament to
our commitment to innovation, offering a personalized and efficient
interface that transforms how our members solve problems and
achieve their strategic goals," says Info-Tech's Chief
Technical Officer, Liam Nediger.
"IT Assistant's advanced capabilities ensure that our
members receive tailored insights quickly, supporting their need
for real-time, actionable information in such a fast-paced digital
landscape. By adhering to the highest standards of data
confidentiality and performance, we are providing a secure and
reliable AI solution that our members can trust and depend
on."
In line with the principles of AI sovereignty detailed in a
recent Forbes article by Info-Tech Research Group, ensuring
data confidentiality, performance, and quality remains paramount
when implementing AI technologies. The article highlights the
firm's position that organizations must maintain control over their
data and AI processes to prevent dependency on external providers
and safeguard sensitive information. Implementing robust data
governance frameworks, establishing clear AI usage policies, and
continuously monitoring AI systems are critical steps to achieve AI
sovereignty. Info-Tech advises that these measures help
organizations maximize the benefits of AI while minimizing risks
associated with data privacy and operational integrity.
Info-Tech's IT Assistant follows these principles by integrating
advanced data governance practices and robust security measures.
The AI-powered chatbot leverages Info-Tech's secure infrastructure
to process and store data, ensuring confidentiality and integrity.
The system's architecture is designed to provide high performance
and reliability, meeting the rigorous standards necessary for
effective AI deployment. By continuously monitoring and refining
its AI processes, Info-Tech ensures that IT Assistant remains a
trusted and valuable resource for its members, aligning with the
best practices of AI sovereignty.
The expansion of the IT Assistant chatbot demonstrates Info-Tech
Research Group's commitment to leveraging advanced AI technologies
to meet the diverse needs of its members. The firm's dedication to
AI-driven solutions underscores its role as a leader in the
research and advisory field, continually adapting to the needs of
IT professionals worldwide. The introduction of IT Assistant is
just one of the many ways Info-Tech is committed to supporting its
members' success in an increasingly digital world.
As Info-Tech continues to innovate and expand its AI
capabilities, the firm remains dedicated to providing tools and
resources that empower IT leaders to navigate complex business
challenges, with its AI Research Center at the forefront of
these efforts, ensuring that members have access to the most
current and relevant insights in the industry.
For exclusive and timely commentary on IT Assistant, AI
chatbots, and other related topics from Info-Tech's experts, please
contact pr@infotech.com.
Info-Tech LIVE 2024 Conference
Registration is now
open for Info-Tech Research Group's annual IT conference,
Info-Tech LIVE 2024, taking place September
17 to 19, 2024, at the iconic Bellagio in Las Vegas. This year's event is expected to
surpass previous years in scale and scope as the firm brings
together more CIOs, IT executives, and industry experts from across
the globe than ever before. Attendees can expect immersive deep
dives into the latest technology trends and access to industry
thought leaders shaping the future of IT. This premier event will
also offer journalists, podcasters, and media influencers access to
exclusive content, the latest IT research and trends, and the
opportunity to interview industry experts, analysts, and speakers.
To apply for media passes to attend the event or to gain access to
research and expert insights on trending topics, please contact
pr@infotech.com.
About Info-Tech Research Group
Info-Tech Research
Group is one of the world's leading research and advisory
firms, proudly serving over 30,000 IT and HR professionals. The
company produces unbiased, highly relevant research and provides
advisory services to help leaders make strategic, timely, and
well-informed decisions. For nearly 30 years, Info-Tech has
partnered closely with teams to provide them with everything they
need, from actionable tools to analyst guidance, ensuring they
deliver measurable results for their organizations.
To learn more about Info-Tech's divisions, visit McLean &
Company for HR research and advisory
services and SoftwareReviews for software buying
insights.
Media professionals can register for unrestricted access to
research across IT, HR, and software and hundreds of industry
analysts through the firm's Media Insiders program. To gain access,
contact pr@infotech.com.
For information about Info-Tech Research Group or to access the
latest research, visit infotech.com and connect via
LinkedIn and X.
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SOURCE Info-Tech Research Group