UserTesting Appoints David Smith as New Chief Technology Officer
2024年7月30日 - 10:00PM
ビジネスワイヤ(英語)
Incumbent CTO moves into newly created role of
Chief Innovation Officer
UserTesting, a SaaS leader in experience research and insights,
today announced the appointment of David P. Smith as UserTesting’s
Chief Technology Officer. In this role, David will advance the
engineering team and scale the technology infrastructure to support
UserTesting's growth and expansion into new markets. Demonstrating
UserTesting’s ongoing dedication to innovation, current CTO Kaj van
de Loo will transition to the newly created role of Chief
Innovation Officer, focusing on driving transformation initiatives
and exploring new technologies in partnership with customers.
David P. Smith brings a wealth of experience from his previous
roles at R1 RCM, VisitPay, Zapproved, Wolters Kluwer, ACTIVE
Network, and ServiceU Corporation. With a proven track record in
developing scalable and highly available software solutions across
finance, legal, payment processing and healthcare industries, David
has been instrumental in leveraging technology to build and lead
global teams, delivering solutions that outperform competitors. His
expertise in utilizing platforms like AWS and Azure has driven
significant success and growth in his previous roles.
Kaj van de Loo, the current CTO, will transition to the newly
created role of Chief Innovation Officer. He will support
large-scale deployments, integrations with new technologies, and
drive new and transformational workflows across an organization.
Kaj will focus on transforming how organizations use experiential
insights to spark new revenue streams, reduce costs, and mitigate
product development risks in collaboration with our customers.
“From technological advancements like AI to rising customer
expectations and global economic pressures, many factors are
contributing to a constantly evolving market landscape. This
demands businesses to be innovative, agile, and customer-focused to
thrive,” said Andy MacMillan, CEO of UserTesting. “These two
strategic appointments reflect our commitment to helping companies
transform how they use experiential insights and deliver
exceptional customer experiences. By embracing the idea of
co-creating with our customers, we aim to innovate collaboratively,
to help them rethink how they can build products and experiences
customers love.”
About UserTesting UserTesting is fundamentally changing
the way digital products and experiences are built and delivered by
helping organizations get insights from customers–from concept to
execution. Built on top of a world-class, on-demand sourcing
engine, customers can receive fast, high quality, opt-in feedback
from both our proprietary and partner-sourced audience networks
around the world. UserTesting offers the industry's most
comprehensive experience research and insights solution. Unlike
approaches that track user behavior or collect customer listening
data on live experiences, then try to infer what that data means,
UserTesting enables companies to get input directly from
customers–earlier in the process–helping to reduce guesswork, and
bringing experience data to life with human insight. The company,
formed through the combination of UserTesting & UserZoom, has
more than 3,000 customers worldwide, including 75 of the Fortune
100 companies. To learn more, visit www.usertesting.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240730632815/en/
UserTesting, Inc. Susie Penner press@usertesting.com