IgniteTech Partners with Chatsimple to Redefine the Customer Web Experience with AI Technology
2024年7月12日 - 6:52AM
ビジネスワイヤ(英語)
Companies Jointly Develop AI-Driven Website UI to Continue
IgniteTech’s AI Transformation
In another groundbreaking effort to redefine all aspects of its
operation, IgniteTech, the AI enterprise software company, has
partnered with Chatsimple, an innovator in AI communications
solutions, to reimagine its corporate website. The announcement and
launch of IgniteTech’s new AI-powered site at https://ignitetech.ai
were made during the IMAGINE AI LIVE — Impact NYC conference, where
both IgniteTech and Chatsimple’s CEOs were featured speakers. The
new AI-powered site continues IgniteTech’s dramatic transformation
into an AI-first company, redefining the enterprise software
space.
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the full release here:
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An example of the AI interface. (Photo:
Business Wire)
“The development collaboration with Chatsimple represents two
leaders in the AI industry coming together with their visions and
technology to redefine the corporate website,” said Eric Vaughan,
CEO of IgniteTech. “Our companies first started discussing the
possibilities after the inaugural IMAGINE AI conference in Las
Vegas, and we’ve now taken this from a bold concept to delivered
technology in less than three months. Chat access to data in all
forms is completely redefining the user experience, with less focus
on UI and a shift to simply helping people find the information
they want. This advanced AI technology approach resets user
engagement — delivering a needle, not a haystack, from our
corporate website.”
The collaboration signifies a major leap forward in website
technology, seamlessly blending IgniteTech's commitment to
cutting-edge AI solutions with Chatsimple's expertise in AI-driven
communication. By adopting AI Nav technology, IgniteTech’s website
redefines traditional navigation paradigms, offering users a more
modern way to access information through dynamic, AI-powered
conversations.
Chatsimple's AI Nav technology utilizes large language models
and machine learning algorithms to understand and respond to user
queries in real-time. This provides a personalized experience for
users to find the information they need quickly and efficiently,
reducing the time spent searching and improving overall
satisfaction.
“We are excited to collaborate with IgniteTech and see our AI
Nav technology come to life on IgniteTech’s platform,” said Hao
Sheng, CEO of Chatsimple. “Partnering with another leader in AI
software innovation, our collaboration represents a shared
commitment to leverage AI to simplify user experiences.
IgniteTech’s adoption of our technology is a testament to the
transformative potential of AI in creating intuitive and dynamic
digital environments.”
Instead of requiring users to use traditional navigation links
or cascading menus, the staple of websites even in 2024, to hunt
for the information they need when they came to the site,
IgniteTech.AI deploys an AI assistant, trained on the website data,
to guide the user to the specific information they need. Multimodal
capabilities which are expected in today’s AI interfaces allow for
both speech and text input to the site, perfect for mobile website
access. An example of the AI interface is below.
For the full experience please visit https://ignitetech.ai.
ABOUT IGNITETECH Founded in 2010, IgniteTech is a leading
AI-first enterprise software company. With a track record of
successful acquisitions and rapid innovation, IgniteTech's
solutions power businesses worldwide. The recent announcements of
AI product visions and enhancements across its entire portfolio
highlight IgniteTech's commitment to transforming its offerings
with AI-centric innovative solutions, including its groundbreaking
MyPersonas technology.
ABOUT CHATSIMPLE Chatsimple is at the forefront of
AI-powered communication solutions, specializing in intuitive
navigation technologies. With a focus on enhancing user engagement,
Chatsimple's AI Nav technology represents the pinnacle of
user-friendly design, ensuring that information is not just
accessible but delivered in a conversational, personalized
manner.
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version on businesswire.com: https://www.businesswire.com/news/home/20240712295782/en/
IgniteTech For Media Inquiries: media@ignitetech.com
For Business Inquiries: success@ignitetech.com
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Chatsimple Email: press@chatsimple.ai Phone: +1 (800)
987-6543