The Monitoring Association (TMA) announced it has signed a
multi-year managed services agreement with Mission Critical
Partners (MCP) to power the growth of TMA's Automated Secure Alarm
Protocol (ASAP) Service.
MCLEAN, Va. ,
June 26,
2024 /PRNewswire-PRWeb/ -- The Monitoring Association
(TMA), the non-profit trade association representing the
professional monitoring industry, announced it has signed a
multi-year managed services agreement with Mission Critical
Partners (MCP) to power the growth of TMA's Automated Secure Alarm
Protocol (ASAP) Service. This award was made after a competitive
procurement process.
MCP was chosen for its strong reputation
throughout the 911 community and the trust it has earned by
successfully completing thousands of projects in 911 centers
nationwide.
ASAP is the industry-leading, standards-based service for the
digital dispatch of alarm events to 911 centers. Since its
introduction in 2011, ASAP has been helping public safety agencies
reduce the time to dispatch first responders by an average of two
minutes, enabling faster and more informed response for improved
outcomes, saving lives and property. ASAP has the largest adoption
rate in the industry, with over 80 percent of the alarm systems in
the United States monitored by an
alarm company connected to the ASAP Service.
TMA's partnership with MCP will supercharge the rollout of the
ASAP Service and drive the development of ASAP's next-generation,
cloud-based solution. The next-generation solution will allow for
the real-time sharing of rich data, including camera video streams,
live location, health information, photos, and interior blueprints,
dramatically improving situational awareness for emergency
responders.
The ASAP Service, developed collaboratively with the Association
of Public-Safety Communications Officials International (APCO),
already enjoys widespread support across the 911 community. The
solution is deployed in 911 centers in 23 states and the
District of Columbia, covering a
population exceeding 54.5 million.
According to TMA President Steve
Butkovich, MCP is ideally suited for this initiative because
of its subject-matter expertise and knowledge of the challenges and
opportunities in the 911 community.
"MCP was chosen for its strong reputation throughout the 911
community and the trust it has earned by successfully completing
thousands of projects in 911 centers nationwide," Butkovich said.
"Their team of professionals will bring unparalleled technological,
operational, information technology, cybersecurity, and
data-integration expertise, driven by a vendor-neutral approach, to
this important initiative."
"The ASAP service offers significant benefits to monitoring
companies and 9-1-1 emergency communications centers by
streamlining alarm notification processing," said Mel Maier, CEO and Executive Director of APCO
International. "Automating alarm workflows through ASAP
significantly reduces response times and manual intervention,
ultimately enhancing public safety response."
"TMA and MCP share a mission to improve emergency-response
outcomes, which is why this collaboration makes perfect sense,"
said Darrin Reilly, MCP's President
and Chief Executive Officer. "We're excited for the opportunity to
help TMA expand the reach of its ASAP Service, and moreover,
committed to the release of advanced features and functionality
that will further enhance its performance and life-saving
benefits."
About The Monitoring Association (TMA)
The Monitoring Association (TMA) is the trade association
representing the professional monitoring industry. Its membership
community includes companies spanning all industry sectors,
including monitoring centers, systems integrators, service
providers, installers, consultants, and product manufacturers. As
an ANSI Accredited Standards Developing Organization (SDO), TMA
develops and maintains American National Standards (ANS) to benefit
member companies and their customers. TMA is dedicated to the
advancement of the professional monitoring industry through
education, advocacy, standards, and public-safety
relationships.
About Mission Critical Partners (MCP)
Mission Critical Partners (MCP) is a leading provider of
consulting, data integration, network, and cybersecurity services
for public safety, justice, and other federal, state, and local
government agencies. MCP modernizes and manages critical technology
infrastructure to form connected ecosystems. The company's
comprehensive experience and vendor-agnostic approach help the
public sector improve outcomes, optimize its technical investments,
gain workflow efficiencies, and mitigate risk. MCP works with over
95 percent of the nation's largest metropolitan statistical areas.
Founded in 2009, the company is headquartered in State College, Pennsylvania.
Media Contact
Leigh A. McGuire, The Monitoring
Association, 1 703-660-4916, lmcguire@tma.us
Alex Oltmanns, Pipitone, 1
412-321-0879, aoltmanns@pipitone.com
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SOURCE The Monitoring Association