Sertifi, developers of hospitality-tailored and proprietary payment processor, SertifiPay, is proud to partner with leading hospitality brands and management companies to deliver more efficient, cost-effective payment workflows for event and group business.

By switching to SertifiPay, merchants such as hoteliers no longer need to key-enter cards at the front desk, eliminating penalty fees from the card brands (schemes). In just the past year, SertifiPay customers have saved $1.81 million by reducing card fees. Since Sertifi’s launch of ACH (eCheck) payments in August 2023, customers have saved an additional $1.92 million by converting what would’ve traditionally been card transactions to ACH transactions. With a digital, PCI-compliant method to process event payments, merchants are also able to significantly reduce their chargeback risk by enabling strong prevention methods, such as 3-D Secure.

Earlier this year, Sertifi announced their #1 position on Hotel Tech Report’s Global Best Payment Processing Software list in the 2024 HotelTechAwards, an honor primarily based on user reviews.

“Sertifi is a huge timesaver, especially since we can work directly from our sales and catering software. Having Sertifi as the secure payment and contract signature platform linked directly to our blocks eliminates several steps in our process. Additionally, payments are now going directly to the PM accounts via confirmation from Sertifi to our PMS, which saves our accounting manager time and additional effort having to track down the information, find the PM account, and post payments.” – Sonesta Suites Scottsdale Gainey Ranch

“In one year, ACH saved us over $9,000 in unnecessary credit card commissions. We've also seen shortened turnarounds and created more time for other revenue-generating activity.” – Hotel Madison & Shenandoah Valley Conference Center

“In addition to cost reduction, SertifiPay has been a gamechanger in terms of processing times. Because clients have an easy, secure way to send us their payment information, we don’t need to follow up as often. What used to take weeks now takes days.” – The Coeur d'Alene Golf & Spa Resort

“Sertifi is such a timesaver and has eliminated several manual steps from our process. Since rollout, we’ve set up schedules for all future deposits, so 100% of our bookings are now automated! Clients are responding faster, and we’re having to follow up less.” – Toll House Hotel

“Sertifi has greatly improved how our sales team handles document signing and payment collection. The platform is very user-friendly and makes processes efficient, saving time and improving client satisfaction. We especially love the integrated payment feature, which lets us manage transactions easily in one place.” – Semiahmoo Resort

“Sertifi is intuitive and makes tracking signatures and deposits seamless. I love that I can enter multiple deposits, and Sertifi will automatically remind my clients when they have a payment due. It is such a time saver!” – Sage Lodge

These properties and thousands of other businesses worldwide rely on SertifiPay to:

  • Process real-time payments 90% faster alongside contracts for e-signature.
  • Keep track of payment schedules, deposits, and post-event charges with ease. 
  • Reduce processing fees by accepting ACH (eCheck) in addition to card payments. 
  • Reduce chargebacks with expert consultancy – plus SertifiPay customers get hands-on support if a dispute arises. 

The Sertifi team will be available during HITEC exhibitor hours in booth #3251 to demo and discuss SertifiPay. To learn more about Sertifi’s payment solutions, click here.

About Sertifi

Sertifi provides a complete platform for revenue acceleration used by tens of thousands of hospitality and travel businesses in more than 135 countries. Brands like Marriott, Topgolf, and AEG Worldwide trust Sertifi to efficiently and securely sign documents, complete payments and credit card authorizations, and exchange virtual card information. With decades of experience in hospitality and travel, Sertifi is building a network that gives guests and travelers across the globe a great experience from the start.

Amy King
Sertifi
AKing@sertifi.com