KRAKOW, Poland, June 10,
2024 /PRNewswire/ -- Comarch, a global provider of
advanced IT systems, has begun implementing its Comarch Loyalty
Management platform for Azerbaijan Airlines, the national carrier
of Azerbaijan. With this
implementation, travelers will benefit from the
innovative AZAL Miles loyalty program by earning points and
redeeming them for desirable rewards.
Azerbaijan Airlines selected Comarch due to its extensive
experience in the field. With over 15 years of expertise, the
Krakow-based company has been
delivering IT solutions for creating and managing comprehensive B2C
and B2B loyalty programs, as well as automating marketing
activities. Comarch also boasts a wealth of experience in
collaborating with airlines, having established partnerships with
carriers from Turkey, the United States, and Saudi Arabia.
The AZAL Miles program is being developed using the Comarch
Loyalty Management platform. The project encompasses the
implementation of modules such as:
- Business Administration
- Contact Center
- Data Hub
AZAL Miles caters to frequent travelers, enabling them to
accumulate points for flights or services offered by airline
partners. The number of points earned depends on the amount spent
in euros, travel direction, and service class. Members of the AZAL
Miles program can earn points also through their co-branded card
bank partners, which can then be exchanged for Azerbaijan Airlines
flight tickets and other rewards. As of now, the AZAL Miles program
has more than 200,000 members.
About Azerbaijan Airlines
Established in 1992, Azerbaijan Airlines is the national carrier
of Azerbaijan. With a fleet
comprising 29 aircraft, and flights to over 50 destinations, the
airline is experiencing dynamic growth with 50.8% increase in
overall passenger transportation in Q1 2024 compared to the same
period in 2023. Azerbaijan Airlines has earned a 4-star rating from
Skytrax, reflecting its high-quality service in airport and onboard
aspects.
About Comarch
Internationally recognized as a leading provider of technology
solutions, Comarch specializes in delivering advanced loyalty
platforms. Its flagship Comarch Loyalty Management platform
facilitates the creation and management of customer engagement and
rewards, streamlining the effective management of participant data
and supporting omnichannel communication.
Contact: Francesca Ricotta,
francesca.ricotta@comarch.com