Through a new collaboration agreement, existing customers of
BT Redcare will have access to continued service and migration
expertise, delivered by AddSecure, a trusted industry leader in
alarm signalling solutions.
STOCKHOLM, June 4, 2024
/PRNewswire/ -- AddSecure, a leading European provider of
secure IoT connectivity, end-to-end solutions and alarm signalling,
today announced a collaboration with BT Redcare to continue its
Next Generation fire and security alarm signalling services in the
UK.
Following BT Redcare's plans to cease operations from
August 2025, AddSecure will step in
as a partner to take on the responsibility of managing customer
relationships with alarm receiving centres currently using BT
Redcare's Next Generation portfolio of alarm signalling
devices.
The agreement enables AddSecure to leverage its extensive
expertise in alarm signalling and expand its successful business
model to the UK market. The All-IP based solutions offered will
connect over both fibre and 4G mobile.
AddSecure and BT aim to ensure a seamless transition for BT
Redcare customers who choose to migrate over to AddSecure. These
customers can benefit from service continuity provided by an
industry-leading expert in alarm signalling. AddSecure and BT
Redcare will prioritise the transition from legacy alarm platforms
to digital ones, offering customers high quality service and
support throughout the process.
BT Redcare's Next Generation portfolio has been built on years
of expertise in alarm signalling and developed to offer fast,
secure, and reliable monitoring of alarm systems. BT has
announced that it will close its Redcare operations in August 2025, in a strategic move to focus and
invest in its core products and services.
Wim Harthoorn, Director of Sales
for Smart Alarms at AddSecure, said:
"Our team is committed to ensuring a seamless transition while
upholding the same level of excellence that BT Redcare customers
have come to expect. This means that existing services will
continue without interruption, requiring no action from customers.
Installed BT Redcare alarm signalling units will continue to
function as usual. Our long-standing experience in this field,
combined with our focus on security, reliability, and customer
satisfaction, positions us well to meet the needs of the UK
market."
Simon Warner, Director of UK
Portfolio Businesses, BT, said:
"We are pleased to have secured this agreement with AddSecure, so
UK alarm installers can continue to benefit from next-generation
technology, alarm equipment and services even after BT Redcare
closes in August 2025. We are now
focused on supporting our existing customers to ensure a smooth
transition."
Stefan Albertsson, CEO, AddSecure
said:
"This is a great opportunity to build on the alarm services
provided by BT Redcare and support customers in the UK, including
those who have already switched to the next generation network, and
those who are yet to make that step. AddSecure's entry into the UK
market marks an exciting milestone for our company, as it expands
our global footprint and reinforces our position as a trusted
provider of alarm signalling solutions."
For more information, please contact:
Wim Harthoorn, Director Sales, Smart
Alarms, AddSecure
Mobile: +44 7811 732551, wim.harthoorn@addsecure.com
Kristina Grandin, Director Corporate
Communications, AddSecure Group
Mobile: +46 706 895 208,
kristina.grandin@addsecure.com
This information was brought to you by Cision
http://news.cision.com.
https://news.cision.com/addsecure-group/r/addsecure-enters-the-uk-alarm-signalling-market-to-continue-bt-redcare-services,c3994715
The following files are available for download:
https://mb.cision.com/Main/20399/3994715/2842847.pdf
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240604_AddSecure Group
Press release_BT Redcare_EN_final
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https://news.cision.com/addsecure-group/i/stefan-albertsson-ceo-addsecure-2024,c3306941
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Stefan Albertsson CEO
AddSecure 2024
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