Former CTO of the FBI and Leading Insurance
Analytics Expert Join CLARA’s Expanding Team of AI
Innovators
CLARA Analytics (“CLARA”), a leading provider of artificial
intelligence (AI) technology for insurance claims optimization,
today announced two new senior level hires, adding Wayne Chung as
the company’s new Chief Technology Officer and insurance industry
veteran Mark Tainton, who will serve as CLARA’s Chief Customer
Officer.
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Wayne Chung, Chief Technology Officer,
CLARA Analytics (Photo: Business Wire)
Dr. Wayne Chung, as the former CTO of the Federal Bureau of
Investigation, brings extensive experience in cybersecurity, AI,
and systems engineering, making him an ideal steward for CLARA’s AI
technology platform. Wayne has served as the CTO in several large
organizations and currently contributes his skills to prestigious
institutions such as Georgetown University Law Center and the U.S.
Department of Justice.
Mark Tainton will serve in the newly created role of Chief
Customer Officer, underscoring CLARA’s commitment to achieving
outstanding results for its clients. With over three decades in the
insurance industry, he has deep expertise in data science, AI,
business intelligence, and risk management.
“Insurers are just beginning to understand how profoundly AI can
impact their business,” said Heather H. Wilson, CEO of CLARA
Analytics. “We’ve been relentless in pushing the envelope on
innovation and customer value with a hyperfocus on privacy and
security. Wayne Chung and Mark Tainton are the kind of high-caliber
leaders who can help CLARA to build even stronger momentum in the
year ahead, driving our commitment to game-changing ROI for our
clients.”
Wayne Chung previously served as the CTO for BlueVoyant and
prior to that as the CTO of the FBI. He also served as an
Innovator-in-Residence at the National Security Agency’s
Cybersecurity and Computer Network Operations Mission. Dr. Chung is
a Senior Fellow at the Georgetown Law Center on National Security
and a Technical Advisor to the U.S. Foreign Intelligence
Surveillance Court.
Mark Tainton has extensive professional experience in AI,
business analytics, and data science, including tenure at Ventiv
Technology, Calamos Investments, HUB International, Arthur J.
Gallagher & Co., and Aon Risk Solutions. Mark combines deep
expertise in data science with rich experience in the insurance
industry, making him the ideal candidate to drive CLARA’s customer
engagement and analytics strategies.
“CLARA is on the leading edge of a very exciting
transformation,” said Chung. “I’m delighted to be joining a winning
team at a moment in time when the ROI of this technology is growing
so rapidly.” Tainton echoed those comments, adding that “CLARA has
positioned itself on the leading edge of AI for insurance claims.
The company delivers value because it’s so intensely focused on
real-world use cases that deliver outstanding customer benefits.
It’s a very exciting time to be joining the CLARA Analytics
team.”
CLARA’s award-winning CLARAty.ai platform combines predictive
AI, generative AI (GenAI), and large language models (LLMs) to
ingest complex documents including medical records and legal
correspondence, extract meaningful details, and deliver actionable
insights to claims management personnel. By ingesting and analyzing
new information as soon as it is available, the technology helps
claims managers to stay abreast of changes, summarizing case status
and highlighting salient information. CLARA’s customers
consistently achieve remarkable ROI, with most exceeding 500%.
Together, Wayne Chung and Mark Tainton’s appointments underscore
CLARA’s commitment to leading AI-enabled claims management that is
secure and customer-centric.
About CLARA Analytics
CLARA Analytics is the leading AI as a service (AIaaS) provider
that improves casualty claims outcomes for insurance carriers,
MGAs, reinsurers, and self-insured organizations. The company’s
platform applies image recognition, natural language processing,
and other AI-based techniques to unlock insights from medical
notes, legal demand packages, bills and other documents surrounding
a claim. CLARA’s predictive insight gives claim professionals
augmented intelligence that helps them reduce claim costs and
optimize outcomes for the carrier, customer and claimant. CLARA’s
customers include companies from the top 25 global insurance
carriers to large third-party administrators and self-insured
organizations. Founded in 2017, CLARA Analytics is headquartered in
California’s Silicon Valley. For more information, visit
www.claraanalytics.com, and follow the company on LinkedIn and
@CLARAAnalytics.
All brand names and solution names are trademarks or registered
trademarks of their respective companies.
Tags: CLARA Analytics, Wayne Chung, CTO, chief technical
officer, Mark Tainton, CCO, chief customer officer, CLARAty.ai,
insurtech, claims, claims optimization, claims management, claims
adjusters, claims managers, artificial intelligence, AI, generative
AI, GenAI, machine learning, workers compensation, workers comp,
predictive analytics, customer engagement, personnel
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Dottie O’Rourke TECHMarket Communications for CLARA Analytics
650-344-1260 CLARAanalytics@techmarket.com