Hiya Ranks as High Performer in G2 Spring 2024 Grid Report for VoIP Providers
2024年5月7日 - 11:00PM
ビジネスワイヤ(英語)
Based on real user reviews on G2, Hiya Connect has been
recognized in the VoIP category and for Easiest Setup in the
Implementation Index with an average rating of 4.8 out of 5
stars.
Hiya, the leader in voice security and identity, announced today
that the company’s branded caller ID solution, Hiya Connect, has
ranked as a High Performer in G2’s Spring 2024 GridⓇ Report for
VoIP Providers. Additionally, Hiya received the highest ranking for
Ease of Setup on the Mid-Market Grid for VoIP Providers and ranked
third for Ease of Setup on the overall Grid for VoIP Providers.
- See how easy it is to enhance your call identity with Hiya
Connect by requesting a free demo,
https://work.hiya.com/get-a-demo
Hiya Connect’s ranking as a High Performer in G2’s Spring 2024
Grid Report is based on the responses from verified customers and
real users for each of the VoIP Providers related questions
featured in the G2 review form.
“In our latest State of the Call Report, 85% of businesses
agreed that the voice call is a critical channel for closing sales
and maintaining customer satisfaction,” said Hiya President Kush
Parikh. “We are honored to receive this recognition from G2 as
it is validation from our customers that Hiya Connect is helping
them better reach and connect with their customers on the voice
channel.”
This is the second consecutive quarter that Hiya Connect has
achieved High Performer on the G2 Grid Report by for VoIP Providers
thanks to positive reviews of a 9.5 from verified users compared to
similar products in the VoIP category. Products are ranked by
customer satisfaction and market presence, and placed into four
categories on the Grid®. For inclusion in the report a product must
have received 10 or more reviews.
"The B2B software landscape is constantly evolving – and as the
world’s largest software marketplace, we have a direct lens into
what’s happening in real-time," said Chris Voce, VP of Market
Research at G2. "G2 quarterly reports – rooted in the most recent
customer feedback – are trusted by the 90 million software buyers
visiting G2.com each year, and those featured in these reports have
achieved the highest rankings out of thousands on G2."
Hiya Connect for branded calling, allows enterprises to add
identity to their outbound phone calls - improving live answer
rates, right-party contact rate, call center productivity and more.
Customers have shared their reviews of Hiya Connect on G2, earning
Hiya an average rating of 4.8 out of 5 stars:
- “A wonderful call branding tool that protects the company brand
but also acts as a great sales tool, giving confidence to potential
customers. Easy to set up and configure with the benefit of having
access to real time call insight data. Representatives at Hiya have
been a dream to deal with.”
- “It has really increased our answer rates. It helped our
customers recognize and separate our calls from spam callers. It
was very simple to get deployed and [still] provides lots of useful
information.”
- “Hiya Branded Caller ID is a beneficial resource to provide a
streamlined client experience. Connectivity and brand recognition
have increased.”
- “We're contacting potentially vulnerable clients, and this
gives us and the client the peace of mind about who we are and why
we're calling. It's really easy to set up and manage. Having the
ability to give each outbound line a different message and branding
is great.”
- “Using the branded caller ID has made a massive difference in
our connect rates. We have seen substantial improvement not only in
the number of people we connect to, but also the improved brand
image linked to a trusted branded call. In addition, the support
received from the entire Hiya team, especially our customer service
manager is world class. We trust that they are just a call
away.”
Learn more about what real users have to say about Hiya Connect,
or leave your own review, on G2:
https://www.g2.com/products/hiya-connect-branded-caller-id/reviews
About Hiya
Hiya is trusted by global businesses, carriers, and consumers to
provide secure, engaging connections and stop unwanted calls. Built
on the world’s leading Voice Security Platform, Hiya connects
businesses with their customers, helps carriers secure their
networks, and protects people from spam and fraud calls. Hiya’s
SaaS applications, Hiya Connect and Hiya Protect, serve more than
450 million users on the Hiya Network, powering call protection and
identity for EE, Samsung, Ericsson and more. Learn more at
www.hiya.com.
About G2
G2 is the world's largest and most trusted software marketplace.
More than 90 million people annually — including employees at all
Fortune 500 companies — use G2 to make smarter software decisions
based on authentic peer reviews. Thousands of software and services
companies of all sizes partner with G2 to build their reputation
and grow their business — including Salesforce, HubSpot, Zoom, and
Adobe. To learn more about where you go for software, visit
www.g2.com and follow us on LinkedIn.
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version on businesswire.com: https://www.businesswire.com/news/home/20240507603600/en/
Elise Harrington elise.harrington@hiya.com