Calendly Delivers New Web Browser Extension to Enhance Meeting Workflows
2024年5月1日 - 10:05PM
ビジネスワイヤ(英語)
Customers can manage their meetings in one
click from anywhere online, enabling deeper focus and simplified
collaboration
Calendly, the only centralized scheduling automation platform
built for scaling across the organization, today announced a new
web browser extension to help customers work smarter and more
efficiently. Customers can instantly book their next meeting or
make changes to one already scheduled, schedule a meeting on behalf
of others, and keep track of meeting contacts–all from wherever
they’re already working online.
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the full release here:
https://www.businesswire.com/news/home/20240501703984/en/
The new browser extension reduces
friction so customers can join a Calendly meeting in progress,
cancel, or reschedule directly from the Meetings tab. (Graphic:
Business Wire)
Today’s workers switch between workplace applications and
websites approximately 1,200 times a day, resulting in four hours
wasted each week according to Harvard Business Review.
High-performing teams need simple, yet powerful tools that are
embedded into their existing workflows. Organizations like DocuSign
and CI Assante Wealth Management are leveraging the new Calendly
extension to seamlessly engage with their customers.
“It’s important for Docusign to deliver the best onboarding
experience so customers see our value quickly, and that often
starts with scheduling a conversation,” said Gabriele Borges de
Souza, International Onboarding Consultant at DocuSign. “Using
Calendly’s real-time scheduling capability within the browser
extension is a big win: I can book a follow-up meeting or
reschedule almost instantly while I’m still talking to the
customer. Those 40 minutes saved per meeting mean I’ve avoided
chasing the customer over email and I can reinvest that time in
focusing on their needs.”
With Calendly’s web extension for Chrome, Edge, and Firefox, and
a similar add-in for Outlook, customers have access to several
benefits:
- See all meetings in one place for instant visibility:
The new Meetings tab means customers can make quick decisions about
whether to join a live meeting, cancel, or reschedule for
conversations booked with Calendly.
- View contact details and meeting history: Customers can
show up to every meeting prepared with attendee contact details and
historical notes found within the extension.
- Schedule meetings on behalf of a team member for more
collaboration: Customers can send a team member's scheduling
link or book directly on their behalf once they’ve been granted
viewing or editing access.
- Maintain momentum by booking in the moment: Customers
can book meetings in real time directly from the extension to keep
the relationship and conversation moving forward.
- Prioritize meetings for impact: Coming this quarter,
customers will have more flexibility to book over existing meetings
to make sure the most important conversations get scheduled.
“Our advisors use Calendly Contacts to quickly see a client’s
meeting history with our team without having to ask questions about
the previously discussed conversation topics or next steps,” said
Asiya Khan, Manager of Branch and Business Practices at CI Assante
Wealth Management. “It’s a better experience, while saving everyone
time by getting follow-up meetings scheduled on the spot.”
“In today’s digital workplace, users want their favorite apps
integrated across all of their workflows,” said Calendly Chief
Product Officer Stephen Hsu. “Our new web browser extension enables
Calendly users to prepare, schedule, handover, and progress a
meeting across the apps and websites they’re already using. Our
scheduling solutions are integrated across all of their
customer-facing workflows, reducing painful clicks and
back-and-forths across systems.”
Today’s news follows Calendly’s most recent announcement of
Calendly Routing with automatic HubSpot account matching for sales
and marketing teams. When a customer fills out a website “Contact
us” form, Calendly automatically looks up the HubSpot CRM contact
and surfaces the booking page of their assigned account rep, saving
revenue teams from costly, delayed, and manual internal
reassignment.
Resources:
- Download the new browser extension here.
- Visit the Help Center to learn more about Calendly’s browser
extension permissions and how admins can apply customizations or
restrictions.
About Calendly
Calendly helps individuals, teams, and organizations automate
the meeting lifecycle by removing the back and forth with
scheduling. Calendly’s cloud-based platform offers a new layer of
the modern digital technology stack by connecting with critical
tools to automate scheduling workflows, creates a more delightful
customer experience, and provides insightful, measurable data to
drive better business outcomes. Today, over 20 million users across
230 countries use Calendly to simplify meetings, collaborate more
effectively and efficiently, and drive business forward. To learn
more, visit Calendly.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240501703984/en/
Samantha Caruso media@calendly.com