Telecom Operators Empowered by AI and Automation With Next-Generation Optiva Charging Engine
2023年9月13日 - 8:50PM
Optiva Inc. (“Optiva” or the “Company”) (TSX: OPT), a leader in
powering the telecom industry with cloud-native billing, charging
and revenue management software on private and public clouds, today
announced the launch of its next-generation converged Optiva
Charging Engine, the latest advancement in the Company’s billing
and charging portfolio. The new release features AI-based
personalization to enable real-time digital customer experiences.
The next-generation version also integrates an Open API gateway,
including support for customer and product management with TM Forum
Open APIs. It offers best-of-breed architecture for seamless
automation of customer flows throughout the BSS stack and for
processes — from product creation to smart selling and AI
closed-loop feedback for aligning product configurations and
customer purchases.
The new Optiva Charging Engine release delivers convergent
rating and charging capabilities that empower telecom operators,
especially new market entrants focused on digital customer
experience and rapid time to market, to create elevated customer
offerings and new revenue streams. Key platform benefits to
operators include:
- AI platform integration to identify product and usage
behaviors, automatic adaptation of product configuration and upsell
management
- Personalization of products during real-time usage of services,
enabling cross-selling, usage shocks and contextual services
- Ease of integration based on APIs enabled by TM Forum API 620
and 637 for product and bundle data
- Google Analytics powered data usage repository for customer
behavior insights, fine-tuning products and automating processes
for superior customer experience
“As the telecom industry moves toward Web 3.0 and new revenue
opportunities, including metaverse, NFTs and B2B2X offerings,
leveraging the power of AI to continuously personalize the customer
experience and attract new customers is vital,” said Matt Halligan,
CTO of Optiva.
To support the success of Optiva’s customers, spanning more than
50 countries and actively investing in 5G technology upgrades, the
next-generation Optiva Charging Engine release fulfills the
expectations of the new generation of consumer and enterprise
customers. It delivers flexibility through immediate and easy
adaptation and prevents the traditional delays of legacy platforms.
The new features are essential for meeting today’s and future
market demands while reducing OPEX with automation across all life
cycles.
For more information about the next-generation converged Optiva
Charging Engine, please visit:
https://optiva.com/optiva-charging-engine-2/
Optical invites telecom innovators who want to learn more about
the new Optiva Charging Engine release to meet at DTW - Ignite in
Copenhagen, hall 2, booth 216, or schedule a meeting here.
About Optiva Inc.Optiva Inc. is a leader in
powering the telecom industry with cloud-native billing, charging
and revenue management software on private and public clouds. Its
products are delivered globally on the private and public cloud.
The Company’s solutions help service providers maximize digital,
5G, IoT and emerging market opportunities to achieve business
success. Established in 1999, Optiva Inc. is on the Toronto Stock
Exchange (TSX: OPT). For more information, visit
www.optiva.com.
Optiva Media Contact: Misann
Ellmakermedia@optiva.com
Optiva Investor Relations Contact: Ali
Mahdaviinvestors-relations@optiva.com
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