BEIJING, May 30, 2024
/PRNewswire/ -- Yiren Digital Ltd. (NYSE: YRD), an AI-powered
platform providing a comprehensive suite of financial and lifestyle
services in China, proudly
announces that its AI-driven Intelligent Customer Service has
received the "Outstanding Solution" Award at the "Technology Industry Financial Integration" Data
Modeling Algorithm Competition. This prestigious event is
hosted by leading institutions that include the China Academy of
Information and Communications Technology, the Department of
Industry and Information Technology of Hebei Province as well
as 19 major national financial entities, with support from the
Financial Department of the Ministry of Industry and Information
Technology.
The competition, one of the most influential in China's industry, featured a judging panel
composed of renowned experts and industry professionals who set
high standards for technical proficiency, innovation, and product
capabilities, ensuring a fair and professional evaluation process.
After a nine-month evaluation, Yiren Digital's solution emerged as
the standout among 124 national finalists. Other notable recipients
of this award include the Bank of China, China Everbright Bank, China Mobile
Communications Group, and China Construction Bank Financial
Technology Co., Ltd.
Yiren Digital's AI-powered Intelligent Customer Service
integrates cutting-edge technologies, including large language
models (LLMs), automatic speech recognition (ASR), language model
inference, and speech synthesis. This sophisticated system provides
precise, comprehensive, and personalized service experiences by
leveraging deep learning analysis and advanced knowledge reasoning
through vector databases. Its adaptability to complex service
scenarios, autonomous understanding of business requirements, and
ability to adjust response strategies distinguish it from
traditional customer service solutions. The technology has been
successfully deployed across various areas, including consumer
finance, risk assessment, and corporate training.
Yiren Digital is committed to advancing the role of AI-driven
technology in financial services. The company continually enhances
its proprietary "Model Factory," an integration of efficient model
parallel processing frameworks that support the AI Smart Customer
Service throughout its entire lifecycle, from dataset labeling and
detection to model training, evaluation, and deployment. This
integration significantly reduces computational resource
consumption during the training and inference phases, thereby
enhancing overall efficiency.
Looking ahead, Yiren Digital is committed to pushing the
boundaries of AI modeling to enhance digital capabilities and
operational efficiency, ultimately enriching customer experiences.
Moreover, the company aims to lead AI's practical application in
key sectors such as Fintech, fostering competitive advantages and
advancing industry growth.
About Yiren Digital
Yiren Digital Ltd. is an advanced, AI-powered platform providing
a comprehensive suite of financial and lifestyle services in
China. Our mission is to elevate
customers' financial well-being and enhance their quality of life
by delivering digital financial services, tailor-made insurance
solutions, and premium lifestyle services. We support clients at
various growth stages, addressing financing needs arising from
consumption and production activities, while aiming to augment the
overall well-being and security of individuals, families, and
businesses.
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SOURCE Yiren Digital