SWW Sitel

SITEL Corporation (NYSE:SWW), a leading global provider of outsourced customer support services, announced today the opening of a second contact center in the Philippines. The capacity of the new facility, which added its first client in June, is 750 workstations. The expanded operation further underscores SITEL's global capabilities, as clients from four continents are being served in the Philippines. Industry momentum continues as offshore strategies are validated by quality and performance results. The decision to grow capacity is driven by client demand for more seat capacity in markets able to offer high quality labor, consistent client performance, and proven ROI. Growth for SITEL Philippines over the past few quarters has occurred from both the addition of new clients and from the expansion of business from existing clients. With the new 750-workstation site announced today, SITEL has 1,500 workstations available to provide customer support services to its existing fifteen clients, many of which are global companies, from its Philippines locations. The Fortune 1000 companies being served from the state-of-the-art contact centers represent six industry segments. During the last half of 2006, five additional clients are expected to be added to the list of clients served by the SITEL's Philippines operations. Henri Sas, a Chief Operating Officer of SITEL, stated, "We are proud to be a part of the Philippines exciting contact center initiatives. The government of the Philippines has been great about promoting our industry and employment in the Philippines. With our global footprint, companies look to us to support their customer care requirements using the best skilled labor force possible." Dana Andel, President of SITEL Philippines, further commented, "We are excited to continue to expand our Philippines capacity, and look forward to continuing to serve our new and existing clients with world-class contact center solutions." About SITEL SITEL is a leading global provider of outsourced customer support services. On behalf of many of the world's leading organizations, SITEL designs and improves customer contact models across its clients' customer acquisition, retention and development cycles. SITEL manages approximately two million customer interactions per day via the telephone, e-mail, Internet and traditional mail. SITEL has over 39,000 employees in 90 global contact centers, utilizing more than 32 languages and dialects to serve customers in 56 countries SITEL is a leader in the contact center industry. Please visit SITEL's website at www.sitel.com for further information. This news release contains forward-looking statements within the meaning of Section 27A of the Securities Act and Section 21E of the Exchange Act. The words "will," "expected" and similar expressions in this news release identify forward-looking statements, which speak only as of the date the statement is made. SITEL assumes no obligation to update any such forward-looking statement. Although SITEL believes that the expectations reflected in such forward-looking statements are reasonable, there can be no assurance that such expectations will prove to be correct. Because forward-looking statements involve risks and uncertainties, future events and actual results could differ materially from those set forth in, contemplated by or underlying the forward-looking statements. Important factors that could cause actual results to differ materially from SITEL's expectations may include, but are not limited to the following, many of which are outside SITEL's control: the client's budgets and plans, customer demand for the client's products and services, unanticipated labor, contract or technical difficulties, delays in ramp up of services, contract termination provisions, and conditions affecting the client's industry. SITEL's Form 10-K, 10-Q and 8-K reports filed with the Securities and Exchange Commission describe other important factors that may impact SITEL's business, results of operation and financial condition and cause actual results to differ materially from those set forth in, contemplated by or underlying the forward-looking statements.