Care.com Corrects Recent Inaccuracies in the Media Regarding Its Services & Safety Protocols
2019年4月2日 - 6:27AM
ビジネスワイヤ(英語)
Care.com (NYSE: CRCM), the world’s largest online marketplace
for finding and managing family care, issued the following
statement to correct inaccuracies appearing in several recent media
reports about the Company and its services.
With regard to safety vetting of caregivers:Since
launching in 2007, Care.com has been focused on helping families
find in-home care solutions that best suit their needs. Recent
media coverage has reported that Care.com performs no screening on
the individuals listed on its site. To the contrary, we have been
conducting various preliminary screenings on all individual
caregivers on our site from the start of our service, and in
mid-2009 began including as one such screening a search of certain
available electronic criminal records. These preliminary screenings
are intended to provide a baseline of safety for our online
community. In addition, we offer three tiers of background checks
that families can purchase and provide a comprehensive Safety
Center with tools and recommendations on other steps they should
take when choosing a caregiver to help ensure safe hiring
decisions. Over the course of 12 years, with more than 1.5 million
successful matches and strong repeat usage, we believe we have
earned the trust of families.
With regard to the removal of unclaimed listings of childcare
centers from the site:We provide a directory of childcare
centers for families seeking care outside of the home. These
directory listings are not our primary offering to our millions of
members. However, we believe they provide an important option for
families given the predominance of child care deserts (today, half
of Americans live in areas in which the number of children exceeds
available childcare slots by a ratio of at least 3:1) and the need
for more affordable care solutions. Marketing services revenue from
these small and medium-sized businesses that provide childcare
services represented less than 0.5% of the Company’s total revenue
in 2018.
In the past, like many digital platforms, we used publicly
available and third-party data sources to create free directory
listings and provided the opportunity for these businesses to claim
and enhance their listing. We have always noted on the site that we
do not verify the information about childcare centers and again,
encourage families to do their own due diligence to verify the
information most important to them, such as licensing, references
and the fit of the specific daycare for their child.
We recently made the decision to remove unclaimed childcare
center listings, representing 45% of the total childcare centers in
our database, in order to only include profiles provided or
reviewed directly by the childcare center operators. The inclusion
of these unclaimed listings in our database was unrelated both to
our Care@Work back-up care offering and to the millions of
individual caregivers who are the focus of our core consumer
service.
With regard to caregiver profiles on our site:The
company’s decision to remove unclaimed childcare centers from our
consumer marketplace database did not change or impact profiles of
individual caregivers on Care.com.
Our site is constantly evolving and we are committed to helping
families navigate the complexities of finding care for their loved
ones, safely and with confidence.
About Care.comSince launching in 2007, Care.com (NYSE:
CRCM) has been committed to solving the complex care challenges
that impact families, caregivers, employers, and care service
companies. Today, Care.com is the world’s largest online
destination for finding and managing family care, with 18.3 million
families and 13.4 million caregivers* across more than 20
countries, including the U.S., UK, Canada and parts of Western
Europe, and approximately 1.7 million employees of corporate
clients having access to our services. Spanning child care to
senior care, pet care, housekeeping and more, Care.com provides a
sweeping array of services for families and caregivers to find,
manage and pay for care or find employment. These include: a
comprehensive suite of safety tools and resources members may use
to help make more informed hiring decisions - such as third-party
background check services, monitored messaging, and tips on hiring
best practices; easy ways for caregivers to be paid online or via
mobile app; and Care.com Benefits, including the household payroll
and tax services provided by Care.com HomePay and the Care Benefit
Bucks program, a peer-to-peer pooled, portable benefits platform
funded by household employer contributions which provides
caregivers access to professional benefits. For enterprise clients,
Care.com builds customized benefits packages covering child care,
back up care and senior care consulting services through its
Care@Work business, and serves care businesses with marketing and
recruiting support. Headquartered in Waltham, Massachusetts,
Care.com has offices in Berlin, Austin and the San Francisco Bay
area.
*As of December 2018
View source
version on businesswire.com: https://www.businesswire.com/news/home/20190401005917/en/
Nancy BushkinVice President, Global Public Relations &
Corporate CommunicationsCare.comnbushkin@care.com
Care com (NYSE:CRCM)
過去 株価チャート
から 6 2024 まで 7 2024
Care com (NYSE:CRCM)
過去 株価チャート
から 7 2023 まで 7 2024