Vonage Partners with VoiceSage to Help Businesses Transform Customer Engagement with Rich Media Messaging
2021年2月24日 - 5:30PM
ビジネスワイヤ(英語)
Vonage (Nasdaq: VG), a global leader in cloud communications
helping businesses accelerate their digital transformation, is
partnering with VoiceSage, a global proactive communications
provider based in Ireland, UK, Spain and Dubai, to enable companies
to transform their customer experiences through enhanced messaging
powered by Vonage.
The VoiceSage Rich Media Messaging (RMM) solution is a messaging
service that leverages Vonage Communications Platform APIs and
offers businesses a richer experience through personalised mobile
journeys with the ability for customers to self-serve, from bill
payments to marketing and customer service. By adjusting the types
of messages delivered, companies from retail, marketing, financial
services, utilities, travel and logistics can improve customer
engagement and increase operational efficiency.
“VoiceSage provides businesses with fast, reliable and
cost-effective ways of keeping in touch with their customers and
staff,” comments Paul Cogan, Chief Operating Office, VoiceSage.
“With Vonage’s direct connections to all mobile networks and
VoiceSage’s highly reliable in-house communication platform, we are
confident that we have the best communication solutions on the
market.”
“VoiceSage has risen to the challenge of the day by accelerating
its digital transformation to keep customers and providers safely
distant while offering a richer customer experience,” said Omar
Javaid, President, Vonage API Platform Group. “This is the value
that our Communications Platform brings to customers all over the
world, and we’re proud to work with partners like VoiceSage to
drive innovation and growth."
The Vonage Communications Platform brings both power and
flexibility to businesses through the integration of multiple
channels − video, voice, chat, messaging, email, and verification −
into their applications, products, and workflows to create new
paradigms in their industries. With an ever-growing network of more
than one million registered developers, the Vonage Communications
Platform makes it easy for businesses to use APIs to disrupt their
industries, and enable the type of business continuity, remote
work, and remote delivery of services that is so essential in
today's environment.
To find out more about Vonage, visit www.vonage.com.
About Vonage
Vonage (Nasdaq: VG), a global cloud communications leader, helps
businesses accelerate their digital transformation. Vonage's
Communications Platform is fully programmable and allows for the
integration of Video, Voice, Chat, Messaging and Verification into
existing products, workflows and systems. Vonage's fully
programmable unified communications and contact center applications
are built from the Vonage platform and enable companies to
transform how they communicate and operate from the office or
anywhere, providing enormous flexibility and ensuring business
continuity.
Vonage Holdings Corp. is headquartered in New Jersey, with
offices throughout the United States, Europe, Israel, and Asia. To
follow Vonage on Twitter, please visit twitter.com/vonage. To
become a fan on Facebook, go to facebook.com/vonage. To subscribe
on YouTube, visit youtube.com/vonage.
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version on businesswire.com: https://www.businesswire.com/news/home/20210224005213/en/
Vonage Media Contact Elise Leonard +1 732-837-3801
elise.leonard@vonage.com
Vonage Investor Contact Hunter Blankenbaker +1
732-444-4926 hunter.blankenbaker@vonage.com
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