Global leader in third-party enterprise
software support for Oracle and SAP products extends its
award-winning support services to VMware products in response to
significant demand
Rimini Street, Inc. (Nasdaq: RMNI), a global provider of
end-to-end enterprise software support, products and services, the
leading third-party support provider for Oracle and SAP software,
and a Salesforce and AWS partner, today announced the global launch
of Rimini Support™, Rimini Protect™ and Rimini Consult™ for VMware
products, in a first-of-its-kind, comprehensive third-party
offering.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20240520716317/en/
Rimini Street Announces the Immediate
Availability of Comprehensive Support, Security and Consulting
Services for VMware Products (Graphic: Business Wire)
Rimini Street services for VMware will allow
perpetually-licensed VMware customers to continue running their
current systems for years into the future – with Rimini Street’s
award-winning support services that includes guaranteed priority
support response by an engineer 24/7/365 in 10 minutes or less. The
standard pricing for Rimini Street Support for VMware products is
similar to the current support fees each perpetual licensee is
paying VMware.
“Many organizations are perpetually licensed to use VMware
products and are now facing significant annual fee increases
demanded by VMware. These organizations are now looking for an
alternative, comprehensive annual support program that can enable
them to continue implementing, changing and running their
perpetually licensed VMware software infrastructure smoothly and
reliably for years into the future,” said Seth Ravin, CEO and
president of Rimini Street. “Rimini Street is now offering such a
support program for VMware products as an extension of its
award-winning, mission-critical global support services utilized
successfully by thousands of clients in more than 100 countries
over nearly two decades.”
Buy Time and Extend the Useful Life of VMware Perpetual
Licenses
Unsettled by VMware’s sudden transition to a new
subscription-based licensing model with the forced bundling of
licenses for products that were not previously selected, licensed
or used by some VMware customers, VMware perpetual licensees need
time to analyze the software vendor’s proposed changes and
determine if they are going to eventually accept their new
licensing model and fees, attempt to negotiate new licensing terms
and fees or evaluate, select and implement a new virtualization
platform. In any of these cases, selecting Rimini Support for
VMware buys an organization the time - up to years - to perform
this analysis and make and implement these critical infrastructure
decisions while receiving Rimini Street premium support for their
current, paid-for and perpetually licensed VMware infrastructure
that still has years of useful life.
“Our clients have made significant investments in their current
VMware infrastructure, and many are seeking advice and counsel from
Rimini Street on how to both continue leveraging their mature and
proven VMware infrastructure platform and get the premium,
mission-critical quality support and services they need at a price
point they can afford,” said Craig Mackereth, executive vice
president of global service delivery at Rimini Street. “Rimini
Street is now offering a unique, innovative support solution for
VMware, with immediate availability.”
“Rimini Street delivers exceptional support for our current
enterprise software platform. We are excited that we now have the
option to extend the lifespan of our existing VMware products for
years and get exceptional support for our VMware infrastructure
through Rimini Street,” said Kentaro Yamamoto, general manager, IT
strategy department at JSR Corporation, a Japan-based, global
chemical manufacturer for semiconductors.
A Trio of Powerful, Proven Solutions, Now Available for
VMware
Rimini Support™ for VMware: Premium, global 24/7/365
support and advisory services with industry-leading SLAs, and
includes:
- Dedicated support services for configuration, performance,
installation, upgrade, and customization
- A named primary support engineer with an average of 15 years of
experience
- Guaranteed 10-minute response SLA for critical cases
- Rimini Street’s patented AI technology, Case Assignment
Advisor, that empowers its engineers to resolve cases much faster
by recommending the optimal engineer based on 40+ vectors
Rimini Protect™ for VMware: Proactive, fast and
cost-effective security protection against known and unknown
threats and vulnerabilities, and includes:
- Guidance on mitigating risk by strengthening the configuration
of VMware ecosystem
- Rimini Street’s self-developed Security Vulnerability Analysis
Reports (SVARs), intelligence reports that include mitigation
options and strategies
- Zero-day reporting
- Level 1 Security Assessments
Rimini Consult™ for VMware: Expert consulting services to
help VMware customers identify their best path forward and help
align technology strategy with business objectives. Services
include:
- Technical and application roadmapping and strategy
- Technology assessments
- License advisory
- Interoperability and integration
- Staff and skills augmentation
- Cloud migrations
“Rimini Street continues to be at the forefront of innovation by
listening to the changing market needs of organizations around the
world and launching new solutions and market choices that make it
possible for organizations to maximize the ROI and lifespan of
their current, significant IT investments and buy time to make
critical go-forward infrastructure decisions,” said R “Ray” Wang,
principal analyst at Constellation Research, Inc. “We’re excited to
see the expansion of Rimini Street support services to include
VMware products. Customers sorely need an alternative to the
predatory tactics by VMware to move customers from on-premises to
the cloud. Rimini Street is a proven provider of third-party
enterprise software support services with extensive experience in
delivering mission-critical services for nearly two decades.”
To learn more about Rimini Street’s VMware offering, click here.
To get connected for an immediate consultation with one of Rimini
Street’s VMware Enterprise Architects or other experts, simply
email vmware@riministreet.com.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is
a global provider of end-to-end enterprise software support,
products and services, the leading third-party support provider for
Oracle and SAP software and a Salesforce and AWS partner. The
Company has operations globally and offers a comprehensive family
of unified solutions to run, manage, support, customize, configure,
connect, protect, monitor, and optimize enterprise application,
database, and technology software, and enables clients to achieve
better business outcomes, significantly reduce costs and reallocate
resources for innovation. To date, over 5,500 Fortune 500, Fortune
Global 100, midmarket, public sector, and other organizations from
a broad range of industries have relied on Rimini Street as their
trusted enterprise software solutions provider. To learn more,
please visit riministreet.com, and connect with Rimini Street on
Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)
Forward-Looking Statements
Certain statements included in this communication are not
historical facts but are forward-looking statements for purposes of
the safe harbor provisions under The Private Securities Litigation
Reform Act of 1995. Forward-looking statements generally are
accompanied by words such as “anticipate,” “believe,” “continue,”
“could,” “currently,” “estimate,” “expect,” “future,” “intend,”
“may,” “might,” “outlook,” “plan,” “possible,” “potential,”
“predict,” “project,” “seem,” “seek,” “should,” “will,” “would” or
other similar words, phrases or expressions. These forward-looking
statements include, but are not limited to, statements regarding
our expectations of future events, future opportunities, global
expansion and other growth initiatives and our investments in such
initiatives. These statements are based on various assumptions and
on the current expectations of management and are not predictions
of actual performance, nor are these statements of historical
facts. These statements are subject to a number of risks and
uncertainties regarding Rimini Street’s business, and actual
results may differ materially. These risks and uncertainties
include, but are not limited to, adverse developments in and costs
associated with defending pending litigation or any new litigation,
including the disposition of pending motions to appeal and any new
claims; additional expenses to be incurred in order to comply with
injunctions against certain of our business practices and the
impact on future period revenue and costs; changes in the business
environment in which Rimini Street operates, including the impact
of any recessionary economic trends and changes in foreign exchange
rates, as well as general financial, economic, regulatory and
political conditions affecting the industry in which we operate and
the industries in which our clients operate; the evolution of the
enterprise software management and support landscape and our
ability to attract and retain clients and further penetrate our
client base; significant competition in the software support
services industry; customer adoption of our expanded portfolio of
products and services and products and services we expect to
introduce; our ability to sustain or achieve revenue growth or
profitability, manage our cost of revenue and accurately forecast
revenue; estimates of our total addressable market and expectations
of client savings relative to use of other providers; variability
of timing in our sales cycle; risks relating to retention rates,
including our ability to accurately predict retention rates; the
loss of one or more members of our management team; our ability to
attract and retain additional qualified personnel, including sales
personnel, and retain key personnel; challenges of managing growth
profitably; our need and ability to raise additional equity or debt
financing on favorable terms and our ability to generate cash flows
from operations to help fund increased investment in our growth;
risks associated with global operations; our ability to prevent
unauthorized access to our information technology systems and other
cybersecurity threats, protect the confidential information of our
employees and clients and comply with privacy regulations; our
ability to maintain an effective system of internal control over
financial reporting; our ability to maintain, protect and enhance
our brand and intellectual property; changes in laws and
regulations, including changes in tax laws or unfavorable outcomes
of tax positions we take, or a failure by us to establish adequate
tax reserves; the impact of environmental, social and governance
(ESG) matters; our credit facility’s ongoing debt service
obligations and financial and operational covenants on our business
and related interest rate risk, including uncertainty from the
transition to SOFR or other interest rate benchmarks; the
sufficiency of our cash and cash equivalents to meet our liquidity
requirements; the amount and timing of repurchases, if any, under
our stock repurchase program and our ability to enhance stockholder
value through such program; uncertainty as to the long-term value
of Rimini Street’s equity securities; catastrophic events that
disrupt our business or that of our clients; and those discussed
under the heading “Risk Factors” in Rimini Street’s Quarterly
Report on Form 10-Q filed on May 2, 2024, and as updated from time
to time by Rimini Street’s future Annual Reports on Form 10-K,
Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and
other filings by Rimini Street with the Securities and Exchange
Commission. In addition, forward-looking statements provide Rimini
Street’s expectations, plans or forecasts of future events and
views as of the date of this communication. Rimini Street
anticipates that subsequent events and developments will cause
Rimini Street’s assessments to change. However, while Rimini Street
may elect to update these forward-looking statements at some point
in the future, Rimini Street specifically disclaims any obligation
to do so, except as required by law. These forward-looking
statements should not be relied upon as representing Rimini
Street’s assessments as of any date subsequent to the date of this
communication.
© 2024 Rimini Street, Inc. All rights reserved. “Rimini Street”
is a registered trademark of Rimini Street, Inc. in the United
States and other countries, and Rimini Street, the Rimini Street
logo, and combinations thereof, and other marks marked by TM are
trademarks of Rimini Street, Inc. All other trademarks remain the
property of their respective owners, and unless otherwise
specified, Rimini Street claims no affiliation, endorsement, or
association with any such trademark holder or other companies
referenced herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20240520716317/en/
Janet Ravin VP, Global Communications Rimini Street, Inc. +1 702
285-3532 pr@riministreet.com
Rimini Street (NASDAQ:RMNI)
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Rimini Street (NASDAQ:RMNI)
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