Onyx Continues Industry Expert Series on Using Technology to Deliver Branded Customer Experience; Leading Industry Analyst Spea
2006年6月27日 - 7:02AM
ビジネスワイヤ(英語)
Onyx(R) Software Corporation (Nasdaq:ONXS), a worldwide leader in
customer management solutions for the enterprise, today announced
the third in its series of online events with leading customer
relationship management (CRM) industry analysts. The series
features industry experts from around the world discussing research
results on CRM industry trends and providing insight into industry
best practices, as well as access to complimentary resources such
as analyst reports and white papers. This week's event will feature
Bill Band, Principal Analyst of the Enterprise Applications Group
at Forrester Research, who will discuss how technology can help
organizations create uniquely branded customer experiences for
sustainable competitive advantage. The netcast will focus on: --
Using analytics to tailor products to individual customers --
Creating a coherent set of interactions with customers -- Adapting
business processes to meet changing customer demands "Today, it is
easier than ever for customers to change providers," said Todd
Chambers, Onyx chief marketing officer. "The customer experience
must be an indelible one to make your company stand out from the
competition, and we are delighted that Bill Band will join us on
this netcast to talk about how technology can provide that critical
differentiation." The free event is open to the public and will be
conducted via a Web-based conference on Thursday, June 29, at 1:00
p.m. Eastern. (To register, use the following link:
http://www.onyx.com/newsandevents/events.asp) About Onyx Software
Onyx Software Corporation (Nasdaq:ONXS) is a worldwide leader in
customer management and process software for mid- and large-size
enterprises. Onyx provides flexible solutions that enable
organizations to automate, manage, and evolve their customer
processes quickly and cost-effectively for strategic advantage. By
providing an integrated suite of customer process automation
applications encompassing customer management, process management,
and analytics capabilities, Onyx enables enterprises to reduce
costs, increase productivity and grow revenue. Major companies are
aligning their customer-facing departments and managing their
customer processes with Onyx software -- companies such as Amway
Corporation, Mellon Financial Corporation, The Regence Group and
State Street Corporation. More information can be found at
888-ASK-ONYX, info@onyx.com or http://www.onyx.com/. Onyx is a
registered trademark of Onyx Software Corporation in the United
States and other countries. Other product or service names
mentioned herein are the trademarks of their respective owners.
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