Kennedy Health System Relies on Dimension Data Managed Services to Ensure Uptime for Mission-Critical Healthcare Systems
2010年10月28日 - 10:05PM
ビジネスワイヤ（英語）
Dimension Data, a multi-billion dollar global IT solutions and
services provider, today announced that the Kennedy Health System
is reaping significant benefits from its managed services
offerings. With Dimension Data’s world-class managed services –
Uptime powered by Cisco Services and Insite – the Kennedy Health
System has created and maintained a high-performance, reliable
network to support its mission-critical healthcare systems. The
always-on network is a key factor in Kennedy’s ability to deliver
excellent patient care.
The Kennedy Health System is an integrated healthcare delivery
system, providing a full continuum of healthcare services, ranging
from acute-care hospitals to a broad spectrum of outpatient and
wellness programs. A multi-site healthcare provider in New Jersey,
with more than 900 physicians on its medical staff and 4,000-plus
associates, Kennedy’s mission is to enhance the health of those
within its communities. To do this, Kennedy is working with
Dimension Data to provide an IT network that can support myriad
mission-critical applications, ranging from patient treatment,
electronic health record, and back office systems. In addition, to
accommodate government mandates, budget pressures and future
growth, Dimension Data provides the industry knowledge and
experience required to successfully plan, build and support the
Kennedy Health System network on an ongoing basis.
“The impact technology can have on patient care and safety is
tremendous – from enabling physicians to quickly access and
evaluate radiology images while patients are waiting, to tracking
medical equipment and dispensing medications. Dimension Data has
helped Kennedy Health System become a great example of how the
human condition can directly benefit from technology,” said Michael
Archer, Kennedy’s assistant vice president of network services. “As
a result of Dimension Data’s Uptime powered by Cisco Services and
Insite offerings, we’ve gained peace-of-mind in knowing our network
is always ready to support our staff and vital healthcare systems.
We have a true collaborative partnership, in which both parties are
working to keep the Kennedy network running at optimal performance
for the sake of our patients.”
In line with its commitment to delivering the best patient care,
the Kennedy Health System relies on Dimension Data’s Uptime powered
by Cisco Services and Insite offerings to ensure its entire network
is up and running smoothly – a function of utmost importance to
healthcare organizations that simply can’t afford to have systems
or applications unavailable for any length of time. Insite provides
real-time, online network management to ensure applications,
databases and infrastructure are available and operating as
intended, and when combined with Uptime powered by Cisco Services
provides an integrated, proactive maintenance, troubleshooting and
resolution service. Kennedy gains the reassurance of knowing its
network is being closely monitored and issues are being addressed
before they impact service, while also liberating its own IT staff
to work on core activities.
Dimension Data began working with the Kennedy Health System in
2008, implementing a wireless network that empowers Kennedy’s
medical staff with mobility between patient rooms and immediate
access to important patient information. Dimension Data also
designed and implemented a virtualized data center for Kennedy,
reducing its data center footprint and making additional
improvements to support increased demand on the network. Through
these projects, along with its ongoing managed services, Dimension
Data is enabling the Kennedy Health System’s IT department to
provide the ultra-reliable, high-performance service required to
support the systems that are crucial to the healthcare staff’s
ability to serve patients. In addition, Dimension Data’s managed
services are helping Kennedy attract talented medical professionals
who want to work at modern healthcare facilities with cutting-edge
tools.
About Dimension Data
Dimension Data (LSE:DDT), a specialist IT services and solutions
provider, helps clients plan, build, support and manage their
network and IT infrastructures. Dimension Data applies its
expertise in networking, security, operating environments, storage
and contact center technologies and its unique skills in
consulting, integration and managed services to create customized
client services. For more information: Call 866-DIDATA-US or visit
www.dimensiondata.com/na.
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