Teleperformance Expands Its European Operations into Kosovo
2017年11月29日 - 1:45AM
ビジネスワイヤ(英語)
The site in Pristina is Teleperformance’s
fourth new opening in Continental Europe & MEA this year
Regulatory News:
Teleperformance (Paris:RCF), the worldwide leader in omnichannel
customer experience management, today announced its expansion into
Kosovo. Located in Pristina, the Teleperformance site operates over
400 workstations, with more than 600 anticipated by year-end.
“The unique demographics in Kosovo make it a prime location in
Europe from which we can provide cost-efficient solutions to
clients that serve German speaking customers, said Yannis
Tourcomanis, CEMEA President, Teleperformance Group. The
employee pool in Pristina will continue to be exceptional as the
region is home to many German natives and university students. We
are eager to recruit and grow our employee base with skilled and
enthusiastic individuals from the area.”
In addition to Kosovo, countries in Continental Europe and the
MEA region with new Teleperformance facility openings this year
include Greece, Turkey and Russia.
Daniel Julien, Chairman and Global CEO, Teleperformance
Group, added: “Kosovo is a strategic location that allows us to
expand our offerings within a growing European market segment. The
demand for our services continues to rise and we are very pleased
to welcome all of our great new Kosovo-based teammates to our
Teleperformance family.
ABOUT TELEPERFORMANCE
Teleperformance (RCF – ISIN: FR0000051807 – Reuters: ROCH.PA –
Bloomberg: RCF FP), the worldwide leader in outsourced omnichannel
customer experience management, serves companies and
administrations around the world, with customer care, technical
support, customer acquisition (Core Services), as well as with
online interpreting solutions, visa application management
services, data analysis and debt collection programs (Specialized
Services). In 2016, Teleperformance reported consolidated revenue
of €3,649 million (US$4,050 million, based on €1 =
$1.11).
The Group operates 163,000 computerized workstations, with
217,000 employees across 340 contact centers in 74 countries
and serving 160 markets. It manages programs in 265 languages and
dialects on behalf of major international companies operating in a
wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market,
Compartment A, and are eligible for the deferred settlement
service. They are included in the following indices: CAC Large 60,
CAC Next 20, CAC Support Services, STOXX 600, SBF 120, and from
December 1st, 2017 the MSCI Global Standard index. They also have
been included in the Euronext Vigeo Eurozone 120 index since
December 2015, with regard to the Group’s performance in corporate
responsibility.
For more information: www.teleperformance.comFollow us: Twitter
@teleperformance
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version on businesswire.com: http://www.businesswire.com/news/home/20171128005932/en/
PRESS RELATIONSNORTH
AMERICATeleperformanceMARK PFEIFFER, Phone: + 1
801-257-5811mark.pfeiffer@teleperformance.comorEUROPEIMAGE7Phone: +33 1 53 70 74
70szaks@image7.frorINVESTOR RELATIONSTeleperformancePhone:
+33 1 53 83 59 87/59 15investor@teleperformance.com
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