CareAllies and General Practice Associates Recognized by KLAS Research for Successfully Improving Preventive Health Screenings
2024年6月26日 - 9:17PM
ビジネスワイヤ(英語)
Program uses data-driven process improvement to
strengthen engagement and workflows to close care gaps
CareAllies and General Practice Associates, a family medicine
practice located in Philadelphia, announced they received a 2024
KLAS Points of Light award for their work using data-driven process
improvement to increase annual screenings for breast cancer,
colorectal cancer, and diabetic retinopathy.
Preventive screenings help improve patient health outcomes and
lower health care costs, but both payers and providers recognize
that it is often challenging to ensure patients receive these
highly effective screenings every year.
General Practice Associates collaborated with CareAllies and
health benefits provider Cigna Healthcare to use quality and
electronic health record data to determine why Medicare patients
they serve weren’t getting the necessary screenings. The data
revealed that a large percentage of non-compliant patients were not
receiving or following through with referrals.
Using this information, CareAllies worked with General Practice
Associates to map out the current referral process and develop
revised workflows that helped ensure patients who need screenings
have the appropriate referrals in place in a timely manner. In
addition, they created patient education materials to improve
engagement.
“We are consistently seeking ways to improve ourselves for the
benefit of our patients and their health needs,” stated Dr. Larry
Doroshow, physician champion of the project from General Practice
Associates. “Our team has embraced the changes because they were
involved in the initiative and ensured any new processes fit
logically into our existing workflows. Because of this work, we’ve
seen more Medicare patients getting their annual preventive
screenings, and we improved our performance for all three Star
Rating measures.”
Following the implementation of new processes, General Practice
Associates experienced a drastic improvement in patient compliance
with preventive screenings, in part due to the increase in
referrals. As of 2023, data showed non-compliance due to lack of
referral decreased by:
- 59% in breast cancer screening patients
- 12% in colorectal cancer screening patients
- 89% in diabetic retinopathy exam patients
“We know that physicians and their staff are overwhelmed with so
many tasks that often pull them away from patient care,” said Dr.
Joe Nicholson, chief medical officer for CareAllies. “By utilizing
data, and working together, we can uncover opportunities to improve
processes and the patient experience. We are thrilled that this
partnership received a KLAS Points of Light award, and that General
Practice Associates is getting recognition for their culture of
continuous improvement.”
KLAS’ Points of Light Award recognizes payers, health care
organizations, and vendors who have demonstrated a close
collaboration that leads to improved processes and outcomes. The
complete case study about how CareAllies, General Practice
Associates, and Cigna Healthcare partnered can be accessed
here.
About CareAllies
Ranked the number one value-based care solution for physician
organizations from 2018-2024 by Black Book Market Research,
CareAllies has over 20 years of experience in providing business
advisory and management services that physician organizations need
to succeed in value-based care. CareAllies, a subsidiary of The
Cigna Group, simplifies the journey to more rewarding health care
by providing the people, processes and technology needed to reduce
administrative burden, empower physicians, and promote financial
success. CareAllies aggregates and analyzes data, delivers
actionable reports and decision-support tools within existing
workflows, and deploys business and clinical support teams to
enhance operations, align incentives, and improve care
coordination. Collaborating with CareAllies helps physicians
deliver more accessible and affordable care while allowing them to
focus on their most rewarding endeavor: improving patient health
outcomes. To learn more about CareAllies, including links to follow
them on Facebook, LinkedIn or YouTube, visit
www.careallies.com.
About General Practice Associates
General Practice Associates is a physician practice located in
Philadelphia, Pennsylvania. It is part of the Constitution
Physician Alliance IPA — a group of physician practices located in
the greater Philadelphia area that work together and share
resources to deliver the highest quality care experience for
patients. The group was formed under the uniting mission that care
should be provided in a localized area that is convenient and
cost-efficient for patients. Constitution Physician Alliance is
managed by CareAllies and emphasizes preventive care, data sharing
and population health management.
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Megan Smith msmith@mergeworld.com 404-408-3379