New service advances FarmerCore
capabilities
DULUTH,
Ga., June 13, 2024 /PRNewswire/ -- AGCO (NYSE:
AGCO), a global leader in the design, manufacture and
distribution of agricultural machinery and precision ag technology,
announced the launch of AgRevolution's™ same-day delivery service
for machinery parts. AgRevolution, an AGCO-owned, full-line
agricultural equipment dealer operating in Kentucky, Illinois and Indiana, now offers farmers same-day delivery
in as little as two hours for in-stock parts.
It is the next step in the dealer's implementation of
FarmerCore, AGCO's global initiative to transform the customer
experience by prioritizing on-farm service and sales support.
Customers in the western Kentucky,
southern Indiana and southern
Illinois service area can place
orders online or by calling their nearest AgRevolution location.
In-stock parts will be delivered directly to the farm within
between two and six hours from the order, depending on part size.
Same-day delivery is possible because of AgRevolution's fleet of 30
mobile service trucks that provide on-farm maintenance and
repairs.
"We're dedicated to providing an exceptional on-farm experience
that takes our entire business directly to farmers, making them
more productive and profitable," said Stacy
Anthony, CEO, AgRevolution. "Implementing same-day parts
delivery is central to our Farmer-First commitment as it enables us
to minimize downtime for farmers who handle their own repairs as
well as customers who call our expert technicians for support."
With its new parts delivery offering, AgRevolution illustrates
how dealers can deliver on FarmerCore promises: the on-farm
mindset, smart network coverage and digital engagement.
"FarmerCore puts dealers in closer proximity -- both onsite and
online -- to farmers, creating a seamless purchase, service and
support experience," said Stefan
Caspari, AGCO Senior Vice President of Customer Success and
Business Effectiveness. "As FarmerCore adoption expands, the
integrated digital and physical elements will empower farmers to
engage with AGCO dealers on terms of their choosing across the
purchasing journey and product ownership lifecycle."
A growing number of AGCO dealerships in North and South America are deploying aspects of the
FarmerCore program, including expanded mobile service fleets,
alternative format outlets (e.g., parts-only stores) and digital
tools to enhance customer support.
About AGCO
AGCO (NYSE: AGCO) is a global leader in the
design, manufacture and distribution of agricultural machinery and
precision ag technology. AGCO delivers value to farmers and OEM
customers through its differentiated brand portfolio including core
brands like Fendt®, GSI®, Massey Ferguson®, PTx and Valtra®. AGCO's
full line of equipment, smart farming solutions and services helps
farmers sustainably feed our world. Founded in 1990 and
headquartered in Duluth, Georgia,
USA, AGCO had net sales of approximately $14.4 billion in
2023. For more information, visit www.agcocorp.com. For company
news, information, and events, please follow us on X: @AGCOCorp.
For financial news on X, please follow the hashtag
#AGCOIR.
For more information about AgRevolution, go to AgRev.com.
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SOURCE AGCO Corporation