Saudia Wins The World's Most Improved Airline at the 2024 Skytrax World Airline Awards
2024年6月26日 - 9:48PM
ビジネスワイヤ(英語)
Saudia, the national flag carrier of Saudi Arabia, was named
‘The World's Most Improved Airline’ and ranked number one for the
Best Economy Class Airline Catering at the 2024 Skytrax World
Airline Awards.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20240625367508/en/
Saudia, the national flag carrier of
Saudi Arabia, was named ‘The World's Most Improved Airline’ and
ranked number one for the Best Economy Class Airline Catering at
the 2024 Skytrax World Airline Awards. (Photo: Business Wire)
The event was hosted by Skytrax, the international air transport
rating organization, known for its evaluation of the global airline
industry. The World Airline Awards are based on a comprehensive
global customer satisfaction survey conducted over several months,
covering more than 375 airlines worldwide.
In recent years, Saudia has demonstrated unparalleled progress
in its rankings, earning the title of ‘The World's Most Improved
Airline’ for the third time. Saudia’s remarkable trajectory has
seen its ranking surge over the past seven years, leaping from 82nd
place in 2017 to 23rd in 2023, and achieving the 20th position in
2024.
Saudia’s ‘SHINE’ transformation program has been instrumental in
accomplishing this remarkable achievement as the initiatives are
focused on elevating the guest experience, optimizing operational
efficiency, and enhancing its service and product offerings,
followed by the launching of Saudia’s new era of digital
transformation and cutting-edge technologies. These efforts have
propelled Saudia to rank among the top 10 airlines globally in
On-Time Performance (OTP) throughout 2023, maintaining this
position for six consecutive months. Notably, in May 2024, Saudia
was ranked among the top five for arrival On-Time Performance
(OTP-A) and first globally for the highest departure On-Time
Performance (OTP-D).
Engr. Ibrahim Al-Omar, the Director General of Saudia Group,
said: “These awards reaffirm Saudia's dedication to excellence
and our commitment to achieving the objectives of the National
Strategy for Transport and Logistics Services. By adhering to the
highest quality standards in the aviation industry, we are
continuously prioritizing service innovation, by enhancing the
guest experience, and optimizing operational efficiency.”
“This unwavering dedication to excellence has positioned Saudia
as a leading global connector, bridging the world to the Kingdom to
serve a wide range of sectors including business, tourism,
entertainment, sports, Hajj, and Umrah.”
Edward Plaisted, CEO of Skytrax said: “We congratulate
Saudia on this fabulous achievement and this remarkable success. To
be recognised for the change and quality improvement is testament
to the hard work by the management and staff at Saudia and this
recognition should be a source of pride.”
Saudia has charted a clear course for its future trajectory and
strategy, positioning it to achieve top rankings in Skytrax's
rankings in the years to come. This is evidenced by the recent
signing of two landmark deals with Boeing and Airbus to acquire 154
new aircraft. Additionally, Saudia is undergoing a radical overhaul
of its guests’ cabins, including guest and business class seats, as
well as introducing high-speed in-flight internet and upgrading
onboard entertainment screens to the highest resolution in the
industry.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240625367508/en/
U.S. Media Michelle McCoy, mmccoy@shiftcomm.com,
207-450-2238
Canadian Media Lindsay Hill, lhill@national.ca, +1
647-684-8074