INDIANAPOLIS, May 7, 2024
/PRNewswire/ -- KLaunch, a leader in omni-channel conversational AI
technologies, announced a strategic collaboration with Slalom
Consulting, a global business and technology consulting company.
This alliance marks a significant milestone for enterprise
customers as Slalom will serve as an implementation partner to
bridge enterprise (public and private) organizations with the
adoption of KBot Lightning technologies in their respective
ecosystems.
Slalom has earned the distinction and primary recipient award of
the KLaunch global integration partner - Request for Proposal
(RFP), following a rigorous evaluation process to identify superior
advisory, consulting, implementation, and delivery capabilities.
Slalom's worldwide reach and proven track record in crafting and
implementing AI-powered solutions seamlessly align with KLaunch's
vision of innovation and excellence.
""We are excited to join forces with Slalom," said Josh Ross, CEO at KLaunch. "The synergy
between our companies is remarkable, signifying a shared commitment
to innovation, delivering tangible results, and providing
exceptional experiences that truly matter to clients and their
customers."
The KLaunch omni-channel AI platform, coupled with Slalom's
capabilities presents a unique opportunity to deliver tangible
outcomes and truth metrics to organizations globally during this
critical adoption phase of the AI revolution. Together, the
alliance will leverage zero-party, persistent data, and intuitive
workflow automation to help create human-centered outcomes, desired
by organizations and their consumers, patients, and
constituents.
Slalom has demonstrated technical proficiency and a track record
of customer success in crafting tailored AI solutions across
various industries. This expertise underscores Slalom's dedication
to advancing services, tools, and infrastructure crucial for
implementing KLaunch's omni-channel conversational AI
technologies.
"We're committed to helping our customers get the most out of AI
solutions," said Amy Loftus, Chief Customer Officer at Slalom.
"By combining our human-centered AI expertise with KLaunch's
commitment to AI advancement, we can deliver outcomes that
materially improve the experiences of our customers and their
customers."
Together, KLaunch and Slalom are dedicated to realizing the
full potential of the KBot Lightning + HumanX solutions. By
integrating KLaunch's cutting-edge technology with Slalom's
strategic and transformational expertise, the partnership will
empower organizations to seamlessly integrate AI-driven solutions
into their operations, maximizing efficiency, and delivering
unparalleled customer experiences.
KLaunch Positive Societal Impact Highlights:
While the KBot Lightning omni-channel platform has diverse
application and business vertical adoption, some of its highlights
in social impact stand out. KLaunch has facilitated an impressive
38 million interactions and 4 million food deliveries to
underserved communities. Additionally, the platform has played a
key role in orchestrating 743k social
program qualifications, resulting in a significant 15.2% increase
in individuals transitioning out of social programs. In the
healthcare sector, KLaunch has further solidified its
influence by facilitating over 654 million interactions with 6.3
million patients across various health plan, payer, and provider
initiatives.
About KLaunch:
KLaunch delivers innovative omni-channel conversational AI
technologies, revolutionizing business communications to empower
diverse industries in achieving their customer service and
engagement objectives. Learn more at www.klaunch.io.
About Slalom:
Slalom is a next-generation professional services company creating
value at the intersection of business, technology, and humanity.
With our fiercely human approach, we deeply understand our
customers—and their customers—to deliver practical, end-to-end
solutions that drive meaningful impact. Backed by over 700
technology partners, our nearly 12,000 team members in eight
countries and 49 offices help people and organizations dream
bigger, move faster, and build better tomorrows for all. We're
honored to be consistently recognized as a great place to work,
including being one of Fortune's 100 Best Companies to Work For
nine years running. Learn more at www.slalom.com.
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SOURCE KLaunch