AT&T Settles With FTC for Allegedly Misleading Customers on Unlimited Plans' Data Speeds
2019年11月6日 - 2:33AM
Dow Jones News
By Dave Sebastian
AT&T Inc. (T) agreed to pay $60 million to settle the
Federal Trade Commission's allegations that the wireless provider
reduced customers' data speeds while charging them for unlimited
data plans.
The commission had filed a complaint in 2014 accusing the
company of not adequately disclosing to the customers with the data
plan that it would reduce data speeds after reaching a certain
amount of data use during a billing cycle.
The settlement will be deposited into a fund that AT&T will
use to partially refund current and former customers who had
originally signed up for unlimited plans prior to 2011 but whose
data speeds were throttled by AT&T, the FTC said.
AT&T began throttling data speeds in 2011 while promising
unlimited data for its customers after they used as little as 2
gigabytes during a billing cycle, affecting more than 3.5 million
customers as of October 2014, the FTC said.
As part of the settlement, the FTC prohibits AT&T from
marketing its speed or amount of mobile data without including
clear caveats on the restrictions to those services.
(END) Dow Jones Newswires
November 05, 2019 12:18 ET (17:18 GMT)
Copyright (c) 2019 Dow Jones & Company, Inc.
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