UnitedHealthcare Expands Suite of Behavioral Health Offerings With Virtual Behavioral Coaching
2023年1月19日 - 10:00PM
ビジネスワイヤ(英語)
- More Than 5 Million Commercial Members Have Access to the
Program at No Added Cost
- Coaching Program Aims To Help Increase Access and Address Cost
Barriers for Those Experiencing Mild Depression, Stress and
Anxiety
More than 5 million UnitedHealthcare® commercial members now
have access to virtual behavioral coaching at no added cost.
Effective Jan. 1, 2023, the virtual behavioral coaching program,
administered by Optum, provides support for adults experiencing
symptoms of mild depression, stress and anxiety, through digital
modules and 1:1 video or telephonic conferencing and messaging with
trained coaches.
In addition to the more than 5 million eligible fully insured
members, self-insured employers may purchase the virtual behavioral
coaching program for their employees. This program is the latest
addition to UnitedHealthcare’s suite of behavioral health
offerings, which includes self-help tools, in-person and virtual
visits, coaching, a family support program and employee assistance
programs, allowing individuals to access support in a variety of
ways.
“UnitedHealthcare recognizes the intrinsic link between
behavioral health and physical health, and is dedicated to
integrating behavioral health into medical care,” said Dr. Rhonda
Randall, chief medical officer, UnitedHealthcare. “With 1 in 5
Americans experiencing a mental illness within a given year, it’s
important for us to offer a range of low acuity to high acuity
support programs for those who may need it, with the goal of
helping to address access and affordability challenges.”
Following are key features of the new program:
- Through virtual behavioral coaching, UnitedHealthcare members
receive support from a dedicated behavioral health coach via
30-minute weekly audio or video calls and in-app messaging between
sessions.
- The coach helps tailor the program based on the individual’s
needs. At the onset of the eight-week program, members will
complete an initial assessment to help identify what may be the
best suited program (Depression, Generalized Anxiety, and Social
Anxiety) to help meet their needs and will have a coach assigned
for weekly engagement.
- The weekly 1:1 sessions are led by dedicated, trained coaches,
utilizing cognitive behavioral therapy tools and techniques to help
provide members with an action plan that is designed to be
convenient and personalized to them.
- The program allows for 24/7 access to content and ongoing
access to resiliency tools upon completion of the eight-week
program.
- Coaches are supported by licensed mental health professionals,
so if a person needs additional support, referrals can be
made.
UnitedHealthcare has one of the industry’s largest behavioral
health networks –– consisting of more than 375,000 behavioral care
professionals, including more than 125,000 virtual care providers.
In addition, specially trained UnitedHealthcare advocates are
available to help members understand their benefits and guide them
to timely care.
About UnitedHealthcare
UnitedHealthcare is dedicated to helping people live healthier
lives and making the health system work better for everyone by
simplifying the health care experience, meeting consumer health and
wellness needs, and sustaining trusted relationships with care
providers. In the United States, UnitedHealthcare offers the full
spectrum of health benefit programs for individuals, employers, and
Medicare and Medicaid beneficiaries, and contracts directly with
more than 1.5 million physicians and care professionals, and 7,000
hospitals and other care facilities nationwide. The company also
provides health benefits and delivers care to people through owned
and operated health care facilities in South America.
UnitedHealthcare is one of the businesses of UnitedHealth Group
(NYSE: UNH), a diversified health care company. For more
information, visit UnitedHealthcare at www.uhc.com or follow @UHC
on Twitter.
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version on businesswire.com: https://www.businesswire.com/news/home/20230119005033/en/
UnitedHealthcare Media Contact: Will Holman 952-931-5926
William_S_Holman@uhc.com
UnitedHealth (NYSE:UNH)
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UnitedHealth (NYSE:UNH)
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から 4 2022 まで 4 2023