The latest innovation, available in the
Progressive app, provides real-time assistance to customers
involved in a major accident
MAYFIELD
VILLAGE, Ohio, Nov. 19,
2024 /PRNewswire/ -- Progressive
Insurance® today announced the launch of its newest
safety feature, Accident Response, to afford customers peace of
mind and connect them with emergency or tow services should the
unexpected happen on the road.
Countrywide access to the feature comes as the winter season
approaches, creating additional hazards on the road for much of the
country. According to the Federal Highway Administration, 70% of
roads in the United States are in
snowy areas prone to conditions that reduce vehicle maneuverability
and increase the risk of a crash. Furthermore, more than 116,800
people are injured in vehicle crashes on snowy, slushy or icy
pavement annually with nearly 76,000 people getting injured in
vehicle crashes during snowfall or sleet (FHWA).
With driver safety and innovation at the heart of Progressive's
offerings, Accident Response provides personal auto customers using
the Progressive app with an added layer of protection. The optional
feature within the app uses phone sensors to detect when a customer
may have been in a major accident. If a crash is detected,
Progressive will reach out to the driver to see if help is needed.
The driver can then quickly and easily request emergency services
or a tow truck through the app or with a live agent. If they don't
respond, and the accident appears severe, emergency services will
be dispatched to the crash location. If tow or emergency services
are requested, Progressive will automatically submit a claim on the
customer's behalf.
"Progressive has always put safety at the forefront of our
services, creating new innovations with the needs of our customers
in mind," said Jim Haas, Progressive
Business Leader for Personal Lines Telematics. "Accident Response
offers Progressive customers peace of mind by connecting them with
the help they need after an accident and quickly starting the
process to get them back on the road."
Accident Response is an optional feature within the Progressive
app. There is no charge for downloading the app or using the
Accident Response feature. The cost for provided services such as
ambulance or tow are subject to the coverage purchased under a
customer's personal auto policy. To learn more, visit
progressive.com or check out this video.
Accident Response is not available in California and is not available in all
situations.
About Progressive
Progressive Insurance® makes it easy to understand, buy
and use car insurance, home insurance, and other
protection needs. Progressive offers choices so consumers can reach
us however it's most convenient for them — online at
progressive.com, by phone at 1-800-PROGRESSIVE, via the
Progressive mobile app, or in-person with a local agent.
Progressive provides insurance for personal and commercial autos
and trucks, motorcycles, boats, recreational vehicles, and homes;
it is the second largest personal auto insurer in the country, a
leading seller of commercial auto, motorcycle, and
boat insurance, and one of the top 15 homeowners insurance
carriers.
Founded in 1937, Progressive continues its long history of
offering shopping tools and services that save customers time and
money, like Name Your Price®, Snapshot®, and
HomeQuote Explorer®.
The Common Shares of The Progressive Corporation, the
Mayfield Village, Ohio-based
holding company, trade publicly at NYSE: PGR.
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SOURCE Progressive Insurance
