CLEVELAND and REDMOND, Wash., Dec.
11, 2017 /PRNewswire/ -- Park Place Technologies Inc.
(www.parkplacetechnologies.com), a global leader in datacenter
third-party maintenance and support, and Microsoft Corp. (Nasdaq:
"MSFT") have announced they are planning to collaborate on driving
digital transformation across Park Place Technologies' global sales
and service operations and rapidly accelerate its ability to
deliver engineering services across the over 100 countries in which
it operates.
Park Place plans to fully deploy
Microsoft enterprise cloud services, including Dynamics 365 and
Office 365, along with LinkedIn Sales Navigator, to enhance
collaboration and productivity across its sales and service
operations. With the ability to leverage data and insights from
across its organization, Park Place
will be better positioned to deliver optimal service and ultimately
maximize uptime for its customers.
"Microsoft is uniquely positioned with integrated offerings
across the whole cloud stack," said Chris
Adams, president and COO, Park Place Technologies. "We're
confident this trusted, global platform will further enhance
productivity for our employees and provide more value to our
customers."
As a first step, Park Place Technologies plans to equip its
salesforce with the Microsoft Relationship Sales solution, a joint
offering that combines the power of Dynamics 365 for Sales with the
world's largest professional network in LinkedIn Sales Navigator.
By surfacing relationships between people, and then integrating
that information within a single platform, Park Place salespeople will be able to access
information in a way that saves time and improves productivity.
"Park Place Technologies is at the forefront of IT service and
support with a commitment to innovating ways employees are
empowered to deliver value to customers," said Alysa Taylor, general manager, Business
Applications Group at Microsoft. "Putting the power of Microsoft's
intelligent cloud behind Park
Place's customer care organization will connect people,
processes and data insights to optimize productivity and transform
its service delivery operations."
About Park Place Technologies
Since 1991, Park Place
Technologies has provided an alternative to post-warranty storage,
server, and networking hardware maintenance for IT data centers.
Supporting more than 10,000 organizations in over 100 countries,
Park Place Technologies offers an exceptional customer experience,
superior service delivery, and an operational advantage for
businesses ranging from government, higher education, and
healthcare institutions to cloud service providers, SMB and Fortune
500 companies.
About Microsoft
Microsoft (Nasdaq "MSFT" @microsoft)
is the leading platform and productivity company for the
mobile-first, cloud-first world, and its mission is to empower
every person and every organization on the planet to achieve
more.
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SOURCE Microsoft Corp.